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City Express Ciudad de Mexico Buenavista

Insurgentes Norte 226 | Col. Santa María la Ribera, Mexico City 06400, Mexico
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1 room 1 adult
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City Express Ciudad de Mexico Buenavista
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60 Reviews from our TripAdvisor Community

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Honolulu, Hawaii
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 27, 2015

I'm sorry, but in 2015 a "business hotel" that does not have modern Internet speeds is a joke. I loved my room, until this morning when I had to switch onto my phone hotspot because the Internet connection is too slow to use. Very frustrating to me. I've said this before: today, Internet connectivity is about as important as light... More 

Helpful?
Thank Tom E
marlen c, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Tom E, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and... More 

Liverpool, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

No se puede quejar. Limpio, central y con gente muy simpática. Perfecto. La region parece muy seguro y hbay mucho que hacer sin viajar mucho. Cant complain. Clean, Central and very nice staff. Perfect. The area seems very safe and there is lots to do without traveling far.

Helpful?
Thank Klp99
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review
Google Translation

Estimado Huésped, Gracias por contactarnos, es para nosotros un placer el que nos haya dado la oportunidad de recibirlo y... More 

Beirut
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 1, 2014

very nice hotel with a great location. being on insurgentes is very convenient. close to all main attarctions: malls, train & bus stations breakfast was very good staff are very helpful clean & neet rooms i recommend it to everyone

Helpful?
Thank Dinita12
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Buenavista did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

South Carolina
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 25, 2013

The hotel is located across the street from the old Buenavista train station which is now a commercial hub with shopping, subway and light rail connections. Directly in front of the hotel is the "metrobus" which takes you north/south along Insurgentes near downtown and the Zona Rosa tourist areas. It is modern, clean and rather stark inside. Our double room... More 

Helpful?
1 Thank SouthCarolinaMax
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Good afternoon Carolina, We appreciate you taking the time to know yours comments regarding the air conditioning problem. Good to know that your stay was what I wanted, thank you give us the opportunity to meet and hope to continue with their preference in any of our hotels. Best Regards More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

I was very nervous about our trip to Mexico City, but our stay at City Express was very safe and secure. This hotel is in the middle of all main attractions and not to mention right across the street from el centro comercial (mall), which includes a pharmacy and restaurants on the first floor. I definitely recommend this hotel. It... More 

Helpful?
2 Thank Smtz1
ControlCalidad, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are... More 

Sao Paulo, SP
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 19, 2012

In May 2012, my family and I stayed 18 days at City Express Buenavista. The staff were very attentive, especially the cleaning staff and the girl responsible for the breakfast, they treated us like family. We felt at home. The Double with European Plan has two double beds and offers breakfast that includes the very delicious Mexican sweet bread, milk,... More 

Helpful?
1 Thank Sandra_A3858
Management response:

Appreciated guest It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. They look for the improvements to your next visit unforgettable. Thank you very much More 

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