We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Fiesta Americana Chapultepec

Certificate of Excellence
GreenLeadersGold level
4.0 of 5
Hotel website
Hotel deals
Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Special Offer
Package Deal
2 people have started booking this hotel
Grand Fiesta Americana Chapultepec
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #32 of 295 Hotels in Mexico City
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
BRUCE R Park City, United States
Add Photo Write a Review

319 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    130
    128
    40
    10
    11
See reviews for
54
74
25
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (86)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (60)
All months
2 of 5 stars Reviewed 1 week ago

The room was nice, viewing a huge park. But the service is lazy, the phone in our room doesn't work so had to get the number dialed from the front desk, coming from abroad the time difference meant we had to make calls at late hours, the staff would reply 'pfffffff' and 'eeehh' with every number.

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconvenience you had during your stay. Your opinion is very important and helps us to improve. We guarantee that each visit you will feel at home. Best Regards Public Relations More 

Park City, United States
1 review
5 of 5 stars Reviewed 1 week ago

I like this area of Mexico City but room quality in most of the well known luxury chains is inconsistent and ridiculously expensive. This hotel has clean quiet rooms, good internet speed, good service, good location, and excellent price. Overall best value in the area.

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest We really appreciate your kind comments, please feel welcome every time you return to Mexico City, it will be a pleasure. Best Regards Public Relations More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

If you're looking for a place to stay near Bosque Chapultepec (and you should) this is a great choice. Friendly, helpful staff, great food, and clean rooms. The location by the park, close to museums, the castle, and all the other park amenities can't be beat.

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for your very nice comments, please do not hesitate to visit us on your next stay to keep enjoying Mexico City , it will be a pleasure! Public Relations More 

Plano, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel overnight as a brief stop on my way to and from Punta Mita. It is a lovely hotel that is clean and nice. The first night I stayed there I ate in the hotel restaurant. It was a good meal. I never used the mini bar so I couldn't tell you what that was like.... More 

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest We are really happy to hear about your experience at Fiesta Americana Grand Chapultepec, thank you for visiting us. We really hope to see you soon. Best Regards Public Relations More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel a lot for work but it has been a long time since I have stayed at such a great hotel. The room was clean and spacious, breakfast was delicious but the highlight was the staff. All were very considerate and went out of their way to be accommodating, providing restaurant recommendations and arranging late check outs etc.

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for your kind comments, we are so glad to read about your nice experience at home. We hope to serve you soon. Regards Public Relations More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

This was a choice I made after my first choice fell through. I expected Nothing compared to the US brand I had in mind. Boy was I humbled!! This staff is down to earth and eager to please. The location is un-matched for a weekend stay, (during the week you are 4 blocks from the epicenter of Mexican daily business).... More 

Was this review helpful? Yes 1
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest We are so grateful with your nice comments, your experience motivate us to improve our service, we really hope to see you soon. Thank you! Kind Regards Public Relations More 

austin
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 2, 2015

Great location, cant go wrong with a view to Chapultepec Park and Castillo de Chapultepec from your bed. Rooms are huge, service excellent for a decent price. One of the best taxi drivers/tour guides I have ever met in DF, Mr Eduardo serves the hotel as well. He will take you almost anywhere safely at a fair rate. When you... More 

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for share your nice experience on your last stay, this motivates us to continue improving, we really hope to see you soon, it will be a pleasure! Public Relations More 

Guatemala
Level Contributor
2 reviews
5 of 5 stars Reviewed May 28, 2015

This property exceed my expectatives, from location to cleaness, everything was great the staff was very helpful all the time. Just be careful when you pay the site taxi drivers, they alway overcharge.

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for staying with us, we want to let you know that we are improving the site taxi drivers, we want to make sure that you are going to enjoy your next stay! Sincerely Public Relations More 

Stockholm, Sweden
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed May 19, 2015

This is definitely a grand hotel! :) Located very close to the city, the Grand Fiesta is a pleasant hotel. Though slightly older, the facilities are adequate and overall a comfortable stay. Small gym, nothing to shout about. Food is great in the morning with nice selection of local Mexican dishes and western breakfast options. Remember to tip! Location is... More 

Was this review helpful? Yes
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest We are very grateful with you nice comments, our employes are going to be happy to hear this! Be welcome on this Grand Hotel :) We hope to see you soon. Public Relations More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We just spent one week in Mexico City with our kids and stayed at the Fiesta Americana Grand Chapultepec. To summarize our experience in one word, it was: Excelent! To elaborate more about this hotel, I can share the following comments: - Location. The hotel is conveniently located very close to major attractions in the city: Museums, parks, theaters, restaurants... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Hotel & grounds (10)
Viewed
View from room (20)
Viewed
Bathroom (7)
Viewed
Room/suite (27)
Viewed
Business center/function rooms (3)
Viewed
Dining (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (9)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.2 mi away
Camino Real Mexico City
Camino Real Mexico City
#131 of 295 in Mexico City
3.5 of 5 stars 678 reviews
0.0 mi away
Wyndham Garden Hotel Mexico City-Polanco
0.3 mi away
Marquis Reforma Hotel
Marquis Reforma Hotel
#19 of 295 in Mexico City
4.5 of 5 stars 585 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
The Green Park Hotel
The Green Park Hotel
#66 of 295 in Mexico City
4.0 of 5 stars 38 reviews
0.2 mi away
Suites Contempo
Suites Contempo
#63 of 295 in Mexico City
4.5 of 5 stars 39 reviews
1.6 mi away
Fiesta Americana Reforma
Fiesta Americana Reforma
#51 of 295 in Mexico City
4.0 of 5 stars 556 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay