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Grand Fiesta Americana Chapultepec

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Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
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MX$999 (MXN)
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1 room 1 adult
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Grand Fiesta Americana Chapultepec
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458 Reviews from our TripAdvisor Community

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Tokyo, Japan
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is fairly good but not fantastic.There was no toaster at breakfast, although there were enough white breads! It was available many rolls or pastries, however, no toaster. Room was comfortable, but all facilities are a bit old. The water pressure of shower was not enough.

Helpful?
Thank TETSUO T
monterrey, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

good Price-cuality, good service, nice place to stay for business. from the área is one of the newest, very convenient. like it a lot. nice option in mexico city if you are looking a Smart business place, this is it

Helpful?
Thank MARCO E
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for your nice comments. We are so glad to hear that your experience with us was great! We are looking foward to seeing you again. Public Relations More 

San Diego, California
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are very nice and large, the restaurant was good and reasonable. It's located right next to the park too! We got to it from the airport in about a half hour, it's in a nice part of the city. We took taxis and the nearby metro without issue to all the sites. Although one cab driver drove like... More 

Helpful?
Thank john g
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Your opinion is very important for us, your comments help us to improve our service and quality. We are working to make your next stay a wonderful experience. We hope to see you soon. Public Relations. More 

Tempe, Arizona
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

This hotel is on a great location for tourists. Right across Chapultepec park, with major tourist attractions just a walk away. Chapultepec Castle, Anthropology museum to name a few. The room we were in had a great view of Chapultepec castle, Polanco skyline and the distant mountains. The staff is very friendly and helpful. Since we spent most of our... More 

Helpful?
Thank daipayan8
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for your nice comments. We are so glad to hear that your experience with us was great! We are looking foward to seeing you again. Best Regards Public Relations More 

Toronto, Canada
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 29, 2015

Quick check in and out. Large room with a nice business desk to work. Tv is flat screen but low low image quality and not too many Channel options. Large washroom and nice counter top. The hotel restaurant though is just ok but with a great nice and considerate servers.

Helpful?
Thank andremoysescardoso
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Your opinion is very important for us, your comments help us to improve our service and quality. We are working to ofer you a nice stay. We hope to see you soon. Public Relations. More 

hartford, ct
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

I planned on doing lots of excursions but the location changed all that and made things much simpler and more relaxed. The view from my room is so green it's like being in the forest yet more convenient. I went for walks in the park every day and visited all of the museums in and around the park. I ate... More 

Helpful?
1 Thank majik48
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest Thank you for your nice comments. We are so glad to hear that your experience with us was great! We are looking foward to seeing you again. Public Relations More 

Toronto, Canada
1 review
4 of 5 stars Reviewed December 2, 2015

This hotel is nice and comfortable. Location is very good and in a safe area. I felt safe walking in the area even in early evening. One thing to note is that there are no coffee/tea making facility in the rooms....or in my room anyway. Also bed was on the hard side...which if you don't mind that it's ok. Room... More 

Helpful?
Thank ANNE O MS A
Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 7, 2015

The property is over priced, the rooms a very small, the front desk staff are the rudest one that I have seen and believe me I travel a lot and have stayed on all type and ranges of hotels. A small $20.00 road hotel in Central America has a better staff than this place. Not everything is bad though, the... More 

Helpful?
Thank jacruzpr
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest; We appreciate your comments and the time you took to complete the online survey relative to your recent stay at Fiesta Americana Grand Chapultepec. We are sorry about the inconvenience you had during your stay, we are working very hard to improve our service. We really hope to see you soon. Best Regards Public Relations More 

NYC
Level Contributor
254 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Stayed here four nights for business. It is perfectly fine. Excellent wifi, good bedding, clean room, good gym. One negative is the breakfast buffet. It is supposed to be open by 630am, but they were never ready. The food was not all out, no glasses for juice, etc.

Helpful?
Thank nycfamilyt2013
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear Guest So sorry for the inconvenience in the restaurant, we are working hard to improve our service. We really hope to see you soon. Best regards Public Relations More 

Vail, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 30, 2015

This hotel is in great location. Rooms were immaculate and well appointed. They have a wonderful buffet breakfast and full menu for all dining. We were traveling on business, arriving late and leaving very early on several days; we found the staff was extremely helpful and friendly in all situations.

Helpful?
Thank Candace L
Relaciones P, Director de Relaciones Públicas at Grand Fiesta Americana Chapultepec, responded to this review

Dear guest We are glad to hear such a good comments from you. Our staff is always working and making efforts to offer the best service as you deserve. Once again thank you so much and have a great day. Public Relations More 

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