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All 288 Mexico City hotels

Fiesta Americana Grand Chapultepec

4.0 of 5 Hotel   |   Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
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Ranked #40 of 288 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
jbehmer Detroit, Michigan
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251 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No complaints about this hotel, nice location, very close to the museums, park, Polanco neighborhood and Reforma. Rooms were nice and restaurant was decent. Great views if you are on a higher floor...

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San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rate offered by the hotel is attractive, so I chose this hotel again. The staff is friendly and helpful and the room was very comfortable with more amenities than I expected. The hotel offers no free coffee in the room as do most others, the one (coffee) they sell is REALLY bad, and the price is excessive, other than... More 

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19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything was great with one huge exception.....front of house staff!!!!!! Reception, concierge and bell boys unfriendly and seemingly did not want to help....not one offer to assist with luggage which I've never experienced before. Ok no one likes to work over Christmas but there still small courtesies that should be observed. Not one Merry Christmas. No 'have a nice stay'.... More 

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Makati, Philippines
Top Contributor
53 reviews 53 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 21, 2014

There's something restorative that happens to one's soul when your hotel room view is Chapultepec Park and the Chapultepec Castle up high in the city horizon. When you come, spend a few more bucks to get a room with view of the castle. An equivalent hotel in Asia would be several degrees more impeccable: newer furniture and spiffier lobbies and... More 

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San Salvador, El Salvador
20 reviews 20 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2014

Great room, very nice and helpful staff, the valet parking works fine and it is not expensive. One good thing above all is cleanliness and security. The only complain is that in this season the sun is very strong to the rooms with view to the Chapultepec Castle and de A/C fails to keep a cool temperature during noon, it... More 

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The Hague, The Netherlands
Top Contributor
59 reviews 59 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 26, 2014

I was given room 215 on the 2nd floor and when I arrived in the evening, the curtains were closed. When I opened the curtains in the morning, it turned out that there is no window in the room and behind the glass wall is a very noisy machine that cannot be turned off. I asked for another room and... More 

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 21, 2014 via mobile

Very average hotel. Poor check in staff - not welcoming. Rooms & view very nice but minibar very expensive. Go next door & buy water - costs less than 10% of the bottle in your room! Executive lounge very spacious but VERY unwelcoming. You have to 'order' everything - it should be self service for soft drinks etc but no... More 

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Farmington Hills, Michigan
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 5, 2014

Great rooms. Very reasonably priced, high quality. Hotel is near museums and the financial district. If you do not leave a security deposit they will come to your room, take all the goodies and lock the minibar.

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McAllen, Texas
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 25, 2014

Even though we didn't have a reservation we got an awesome room with a really nice view to the bosque and surrounding buildings they have an average service but the bellboys are really great the food is bad but the front desk was really fast with the check in and check out you have everything important nearby and for the... More 

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New York City, New York
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 21, 2014

Fiesta Americana Grand Chapultepec has a great location near Polanco neighborhood, Chapultepec park with its museums, and close enough to downtown that getting there is easy. The lobby and restaurant are small, European style, with very friendly service. Anyone who wants a large lobby atmosphere with multiple restaurants can walk the two blocks to the Camino Real nearby.

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Additional Information about Fiesta Americana Grand Chapultepec

Address: Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Grand Chapultepec 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Grand Chapultepec Mexico City
Hotel Style:
#10 Spa Hotel in Mexico City
#18 Luxury Hotel in Mexico City
#28 Romantic Hotel in Mexico City
#36 Business Hotel in Mexico City
#37 Family Hotel in Mexico City

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