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Camino Real Aeropuerto

Hotel website
Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico
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1 room 1 guest
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Camino Real Aeropuerto
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619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Anaheim, California
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel has a nice lobby area, 2 restaurants one Mexican and one International, this last one doesn't have any international food at all it just Mexican food too LOL! Waiters were not good at all. The food was not good! Rooms are so small Elevators take for ever and I think they are not configured correctly Customer service is... More 

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Union City, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only stayed here a few hours, but the hotel was fantastic, excellent room service which was timely....good clean room with filtered water, and a helpful staff who spoke English. I had high standards after staying at the fiesta inn in Puebla, and this wasn't a disappointment. Nice short walk to the terminal also. Had to pay for wifi, which I... More 

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Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I'll admit, this hotel wasn't my choice. I was in a desperate situation with my flight being cancelled and travelling to Mexico City to get home the following day. I needed a hotel for one night, very convenient, and my contact booked this hotel for me. Not to say I would have chosen differently, but that I didn't have the... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. Bes Regards More 

Miami, Florida
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at the Camino Real Aeropuerto to avoid the morning peak hour commute of Mexico City to go to the airport for an early flight. For that purpose the hotel is very well located, just a walkway ahead from Terminal 1 MEX and a 5 minute free shuttle ride away from Terminal 2. The hotel needs a better check... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Sorry about all the inconvenient that you had while you were staying here. Best Regards More 

Rock Hill
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

The room was clean, but there was not any bottled water. There is a little sign above the sink about 1"x2" that says the water is purified, but didn't see this until the next morning. The staff is very busy and not pleasant. The restaurant had some of the worse food I ever had in Mexico. I would strongly recommend... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day we want to apologize of what happened in your stay. We will be working in your complain to improve our service More 

Steveston, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is older but I found it well maintained. The fitness club is huge on the 8th floor. The staff were very nice and helpful. The room was quiet, modern and well kept. Attached to the terminal, so very convenient. I would go back

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. Best Regards More 

Wasserburg, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is just way overpriced. The service is ok but slow, the rooms are ok but you hear the planes the whole night. All bars, restaurants are very expensive. 225USD for a noisy room and no breakfast about a early leave is just a rip off. Not again 😔

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review
Google Translation

Buen Día, Muchas Gracias por sus comentarios, lamentamos que no haya tenido una estancia agradable, le comento que el desayuno... More 

Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped after landing to give us some time to relax and recover before then continuing our journey. Overall this is a nice hotel, the rooms are simple and have some great views of the run way and the city. We had a large bathroom which was good. Probably the only real negative was the checkin, it was very slow... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

We will be working in your complain to improve our installation. Thanks Very much. More 

Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 18, 2015

it's clean and has a comfortable bed, and is attached to terminal 1, ok to stay a night, but it's really expensive and the staff is not the best, no one available to help me with my luggage, and one important thing is the wifi is not free... the restaurant also expensive and does not worth the prices, service was... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day we want to apologize of what happened in your stay. We will be working in your complain to improve our service Best Regards More 

Zeballos, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 16, 2015

Well booked hotel with American express rewards in Canadian dollars Walked in with proof of confirmation and they argued was not paid for Make a long story short after 1 hr of non since I gave them my credit card for the room Now I paid twice Now on check out what was suppose to be Canadian funds they argued... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day. We will be working in your complain to improve our ser vice and maintenance. Best Regards More 

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