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Camino Real Aeropuerto

Hotel website
Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico
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Camino Real Aeropuerto
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564 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ciudad Juarez, Mexico
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed in the Camino Real Aeropuerto in Mexico City because our Aeromexico flight was over sold, so we had to stay there overnight to take a flight the following day. They gave us a room in the first floor which window face some maintenance room, so there was always someone going through that corridor and therefore was able to... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

.Sorry about all the inconvenient that you had while you were staying here. Thanks Very More 

Mexico
Top Contributor
60 reviews 60 reviews
14 hotel reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an OK hotel directly connected to Mexico City Airport. It is not in the airport, it is across the street, connected by a bridge. The service is correct. Nothing to write home about. Prices are OK and competitive compared to other hotels near or at the airport. This can be a good place to stay to spend the... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. Best Regards More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is very old (has carried the name of many brands in the past) yet recently renovated in the exterior and in some decorations. The Camino Real Aeropuerto is located right across Terminal 1 and is connected with a walking bridge. It's location is certainly premium (talking about closeness to the airport) so you should be ready to pay for... More 

Was this review helpful? Yes 1
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your comments, we appreciate them. We could notice that you really know our hotel and we want to invite you to keep booking with us. We are also going to let Baltazar know about your comments because he is one of our top workers that always is trying to give the best service he can. We hope... More 

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We initially ended up in a room at the backside with direct view to the air condition fans. This side does not feature an extra layer of noise cancelling windows and was not only ugly, but also loud. We managed to change to the airport view, which is interesting, busy and surprisingly quiet. The hotel is managed very old-style with... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thanks very much Have a nice day More 

Lyon, France
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Good hotel on the whole, the rooms are clean and big enough. The hotel is very close from the airport Wifi is not included (i think it is a bit exagerated when you pay around $130 a night) Decent coffee A convenient hotel, nothing more, nothing less. Do not hesitate if you are between two flights and want to take... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. Have a nice day! More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just returned from 24 days in Dominican Republic, and I stayed at this hotel, one night before the trip, and one night after. I did not use many of the hotel's services, because of my brief time there, but I can say that the hotel rooms were very nice (wonderful beds); the lobby was beautiful (with easy check-in and... More 

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Ricardo C, Director Comercial at Camino Real Aeropuerto, responded to this review

We are thankful for the comments that you gave us. Have a nice day. More 

Roanoke, Virginia
1 review
4 of 5 stars Reviewed April 23, 2015

I've stayed at this property twenty years ago. While it was a bit more worn on this trip, it was still a pleasant place to stay. The room was very comfortable, but the carpeting in the halls were a bit threadbare. If you're flying internationally and need to stay at the Mexico DF airport overnight. this is good choice. I... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. We work every day to give the best service to our guests. We are going to let Maintenance staff know about your comments, so they could work on it Best Regards More 

Madison Heights, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 20, 2015

Don't book through their "official" website. I was told by the hotel that is actually a travel agent. The rate on that website was ~double what it would have been to just call them to book! It took nearly an hour for me to check-in in the hotel's office in the International Terminal (T-2). Then they didn't even have my... More 

Was this review helpful? Yes 1
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review
Google Translation

Buenas Tardes, muchas gracias por sus comentarios. se tomara acción con el tema de la reservación, así como de la... More 

Travelers are raving about these Mexico City hotels

Manchester, United Kingdom
Top Contributor
89 reviews 89 reviews
63 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 16, 2015

I had stayed in this hotel before so I requested a high airport facing room. I checked in and was given a high airport facing room, however the window was very dirty, another tinted window about three foot from the room window was dirty and a workmans cradle was in the way. I went back to the reception immediately and... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review
Google Translation

Buen Día, agradecemos sus comentarios , le comento que el Hotel fue remodelado de su fachada, por ello aunque limpiábamos... More 

Toronto, Ontario
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2015

The worse hotel I ever seen. We booked one night on this hotel because of its location inside the Mexico City airport just to crash during the day as our flight was scheduled late night. After the check-in we were told that due a pipe maintenance there was no hot water on the shower for up to 2 hours. I... More 

Was this review helpful? Yes 1
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

First of all, we want to apologize of what happened in your stay. We will be working in your complain to improve our service and our installation. Best Regards More 

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