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Camino Real Aeropuerto

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Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico
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Camino Real Aeropuerto
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603 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stopped after landing to give us some time to relax and recover before then continuing our journey. Overall this is a nice hotel, the rooms are simple and have some great views of the run way and the city. We had a large bathroom which was good. Probably the only real negative was the checkin, it was very slow... More 

Was this review helpful? Yes
Puerto Rico
2 of 5 stars Reviewed 2 weeks ago

it's clean and has a comfortable bed, and is attached to terminal 1, ok to stay a night, but it's really expensive and the staff is not the best, no one available to help me with my luggage, and one important thing is the wifi is not free... the restaurant also expensive and does not worth the prices, service was... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day we want to apologize of what happened in your stay. We will be working in your complain to improve our service Best Regards More 

Zeballos, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well booked hotel with American express rewards in Canadian dollars Walked in with proof of confirmation and they argued was not paid for Make a long story short after 1 hr of non since I gave them my credit card for the room Now I paid twice Now on check out what was suppose to be Canadian funds they argued... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day. We will be working in your complain to improve our ser vice and maintenance. Best Regards More 

Fort Worth, TX
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in an excellent location if you have an early morning flight. The shuttle bus runs every 15 - 20 minutes, 24 hours a day. The staff is exceptional, friendly and eager to help. However, our bed and pillows were lumpy which made for a long night. It was very uncomfortable. I probably would not stay here again.

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

We will be working in your complain to improve our installation. Thanks Very much. Best Regards More 

Buenos Aires
Level Contributor
125 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose it because of our flight schedule it offered a free shuttle to and from Terminal 2 (we arrived there at midnight -it is Aeromexico's hub- and would depart from it the following morning). The trip took 5 minutes. Swift check in and a quiet room with an ample bathroom and a comfortable bed. TV was good and had... More 

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. BEST REGARDS More 

iraon
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 30, 2015

the beast thing is that this hotel is in the airport. you dont need a bus or taxi to get there. the hotel is clean and neat, the rooms are big and the bed is comfortable. the bigst problem is that they ask money for wi-fi, and i dont see why...

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Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Thanks very much, We will be wating for you again. Have a nice day More 

Mexico City, Mexico
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2015

Very convenient place to stay if transiting in Mexico City. It is attached to Terminal 1. It is a short Airtrain ride from Terminal 2. The Bistro was great and service was excellent. Would go there again.

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Day, Thank you for your preference. Is a pleasure to know that you had a good stay in our hotel. Best Regards More 

Rio de Janeiro, RJ
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 22, 2015

Was delighted to be able to walk over to this hotel. I had booked as a five star hotel with the idea of having a good meal, a relaxing nights sleep and a stress free journey back to the airport. This may have been a 5 star hotel in 1984 (the book or the year) but isn't anymore. The check... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

Good Morning. we want to apologize of what happened in your stay. We will be working in your complain to improve our service and our installation Best Regards More 

Panama City, Panama
Level Contributor
375 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 stars Reviewed June 20, 2015

I had a 4 am flight so the company booked a room for me in ths hotel but I should have just stayed in the lounge . The lobby is dark and un-inviting and felt kind of seedy. The room was small and very basic with the airport car park as the view. The check in process felt like a... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

We will be working in your complain to improve our service and our installation. Thanks Very much. Best Regards More 

Belize City, Belize
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

I didn't choose this hotel. It was a work trip so naturally I was a little skeptical. Overall, I would say I'd stay again simply because of its proximity to the airport and the fact that I can get room service at almost any hour. We checked in at about 12:30am and were starving. I was grateful to be able... More 

Was this review helpful? Yes
Ricardo C, Director General at Camino Real Aeropuerto, responded to this review

We will be working in your complain to improve our installation. Thanks Very much. Best Regards More 

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