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All 277 Mexico City hotels

Fiesta Inn Insurgentes Sur

3.5 of 5 Hotel   |   Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
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Ranked #97 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
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51 people have reviewed this hotel

Traveler rating
    11
    26
    8
    3
    3
See reviews for
6
2
2
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Top Contributor
70 reviews 70 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed March 18, 2014

This hotel is located very near our Mexico City office and we use it for that reason. Here is what I like about the hotel: • The staff at the front desk speaks English well. • The breakfast was very good. • The bathroom in my room was very modern and the shower was large. • My room was large... More

Was this review helpful? Yes 1
Emmanuel P, Gerente at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. SeeingTheWordFromORD We appreciate the time taken to answer on the TripAdvisor Site, your comments are very important to us and of course you can be sure that we listen at all you have to say. I am glad to read that we are a good option on your visits to Mexico City and about the wifi services we... More

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed February 24, 2014

Beside the fact that my reservation was made wrong, and because of that I got charged for a “no show” that didn´t exist and also lost my reservation, I will try to forget this bad experience to evaluate the hotel. I will do so, because after some days trying do understand the reason for all the mess, I figured out... More

Was this review helpful? Yes
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Nogueihe, We appreciate your comments on the TripAdvisor site, fist of all my apologize for the smoking room inconvenience, we are working on this kind of situations to eliminate this problem as soon as possible. It´s good to read that the staff was always on the best availability to assist you and that is exactly what we are... More

Kingsley, Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 21, 2014

I stayed 11 nights in February, and would not hesitate to recommend it for a business or weekend stay. For me, it was a 10 minute walk to the office. The room was spotlessly clean, comfortable, spacious and functional, bathroom also well appointed and had a very roomy shower. Plenty of power points, good sized TV. Bed was large, comfy... More

Was this review helpful? Yes
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Daib17, Thank you for answer the TripAdvisor service quiz, we are really glad to read that the Hotel satisfy your expectations and of course we count on you as a guest in your next visit to Mexico City. Of course we will verify the Taxi service here in the hotel and we understand that sometimes the confuse the Hotels... More

London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2014

I have stayed at the Fiesta Inn in Insurgentes Sur three or four times. It has always been a good, no-frills hotel with all the facilities required for a business trip. Rooms are clean, reasonably quiet and the service is attentive and smooth.

Was this review helpful? Yes 1
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Luis W, Thank you for your comments, it is really a pleasure to read this comments. We hope to see you here in your next visit to Mexico City. Best Regards! Emmanuel P General Manager More

Woking, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2013

This is a new modern and comfortable hotel close to Insurgentes, one of the major roads in Mexico City. I stayed there recently for 3 weeks on a business trip. The reception staff were friendly and most spoke English. The check in was a little slow with copying passports etc. The room is spacious and despite other reviewers comments I... More

Was this review helpful? Yes 1
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Redlodge52, We really appreciate all your comments and accurate observations about the hotel and all its services and we hope to see you soon in Mexico City. We are working in the noise issue with the gym of course and others in order to improve the guest experience. Best Regards from all the staff! Emmanuel P General Manager More

Chennai (Madras), India
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 4, 2013

I stayed in Fiesta Inn for more than 3 weeks. The hotel is very clean, nicely located and well maintained. The deal includes a breakfast, which has something for every taste. The staff are extremely courteous and most of them speak English too. The rooms are adequately spacious. There is a decent gym in the second floor. Also, there is... More

Was this review helpful? Yes 2
Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review

Thank you very much for your comments, we are very delighted your long stay in our hotel was pleasent for you. We hope next time you can visit our city in a pleasure trip and chose our hotel for your stay, we will be very honoured to have you with us again. Greetings from México to India! Regards. More

San Diego, California
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 30, 2013

It's a good hotel if you are visiting the big metropolis for business and squeeze some time for leisure. Located half a block from Insurgentes Avenue where you can find the finest restaurants and some night clubs. The hotel is comfortable (the beds are not), clean and very conscious of the environment. You can probably get a package that includes... More

Was this review helpful? Yes 1
Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review

We really appreciate your comments. We are glad our location was good for your business trip because it is indeed one of our hits. Fiesta Inn has rates with breakfast buffets,in your next stay ask for our bussines rate or if you are staying in weekend ask for our escapes rate, i think you will find them very atractive. We... More

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

Great hotel, excellent location, love decoration in rooms. Hotel is very clean. Love that there are a lot of restaurants, bars, night life, and touristic points around it. The Insurgentes Theather is right there!

Was this review helpful? Yes 1
Rome, Italy
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 24, 2013

We spent one night in this hotel: it's very clean, new and modern, excellent services. Rooms are very slient and well furnished, WiFi works fine, and if you don't envisage a full breakfast there's a Starbucks just in the hotel lobby. Definitely a good place for staying and resting!

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2013

I've been here at least 4 times, nothing bad to say about Fiesta Inn apart from the fact it's maybe a little bland and forgettable. Room cleanliness is top-notch, the in-room showers are modern and huge (something I always appreciate), the beds are comfortable, with nice crisp sheets. Food prices are decent (except the breakfast buffet, which might be a... More

Was this review helpful? Yes 2
Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review

Than you very much for your comments. We are really proud of our rooms, we are glad you were delighted with the cleaness of it and the size of the shower. About our menu , it will change in a few weeks in order to give new dishes to our guests, we hope you can visit us soon, it will... More

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Additional Information about Fiesta Inn Insurgentes Sur

Also Known As:
Fiesta Inn Insurgentes Sur Mexico City
Address: Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #97 of 277 hotels in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fiesta Inn Insurgentes Sur 3.5*
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