We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 282 Mexico City hotels

Fiesta Inn Insurgentes Sur

3.5 of 5 Hotel   |   Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Fiesta Inn Insurgentes Sur to your Saves list
Fiesta Inn Insurgentes Sur
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
74%
Ranked #68 of 282 hotels in Mexico City
A recent review
3 of 5 stars Reviewed July 11, 2014
mmedinaceli La Paz, Bolivia
  • Overview
  • Reviews (63)
  • Photos (26)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (6)
  • Location
  • More
Write a Review

63 people have reviewed this hotel

Traveler rating
    17
    30
    11
    2
    3
See reviews for
8
2
2
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
La Paz, Bolivia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 11, 2014

The good points with the hotel are: 1) the people it's fantastic, the attention was very friendly and kind; 2) the breakfast is a very good one, lot of options. Things that could be been better: 1) there's no food or beverages in the room, so you have to ask for room service (most expensive); 2) the first 2 days... More

Was this review helpful? Yes
Emmanuel P, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear MMedinacelli, Thank you for your comments about the attention, service and food and beverages, in particular the prices in room service there are more expensive because included taxes and tips. The A/C its automatic however you can touch the control for regulate the temperature. Trust me take personal this problems and I hope will back soon with us. Emmanuel... More

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 10, 2014

Great hotel with well appointed rooms and excellent service. The hotel is well located and lots of places within walking distance. I stayed for about 10 days and the the service was excellent. The only issue was that the breakfast was damn expensive, given the ratio with the room cost. Lots of nearby places to eat, so did not care... More

Was this review helpful? Yes
Emmanuel P, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr Shri M, Thank you very much for your comments its a pleasure know that your stay was incredible, I hope see you back soon in this your house Best Regards Emmanuel P General Manger More

Edinburgh, United Kingdom
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 8, 2014

Good Points Spotlessly clean rooms and very comfortable beds Wifi connection in my room very good Huge shower Bad Points Virtually no soundproofing in bedrooms .. can hear EVERYTHING going on around. Hardly got one nights good sleep. Restaurant not the best but lots of nice places not too far away and Starbucks right next to lobby is great. Horrible... More

Was this review helpful? Yes
Emmanuel P, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Composer 62, Thank you very much for your comments about bed, shower and WIFI connection. We are truly sorry to know that you stay with us wasn't 100% satisfying. And we are taking note of your comments to improve in the near future. Best Regards Emmanuel P General Manager More

Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2014

I stayed at the hotel for 10 nights. Location is decent and feels safe. Hotel is very clean and rooms are spacious. This is definitely a western-style hotel and has all the amenities. There is great space to work in the lobby but it does get pretty loud. Internet is pretty slow but decent to send emails and do basic... More

Was this review helpful? Yes
Emmanuel P, Gerente at Fiesta Inn Insurgentes Sur, responded to this review

Dear Caxap01, We are glad to read your comments in the TripAdvisor site, and regarding the wifi service we are working to improve this service and in June you will notice the benefits of it. We hope to see you soon in the future. Best Regards! Emmanuel P General Manager More

Monroe
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2014

I stayed two nights on a recent business trip. The hotel was clean and comfortable, with great beds and a large shower and bathroom. Internet was free and fast and the breakfast was fantastic, including a chef on hand to cook custom omelets. Overall, I was very satisfied with this hotel and will stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Emmanuel P, Gerente at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Carl C, We appreciate the time taken to leave your comments at the TripAdvisor site, we are glad to read that your stay was fully enjoyable and we hope to have the opportunity of see you soon in Mexico City. Best Regards from all the Fiesta Inn staff. Emmanuel P General Manager More

Navi Mumbai, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 5, 2014

I stayed at the hotel for 5 days. The location is good and the staff are helpful. However, the service is slow. There was a problem with my intercom and I called the front desk but they never showed up inspite of several calls. The breakfast is OK but not much of a choice. Even for the laundry we need... More

Was this review helpful? Yes
Emmanuel P, Gerente at Fiesta Inn Insurgentes Sur, responded to this review

Dear RuchiraJackson, We appreciate your comments, thank you for given us the opportunity of receive you in Mexico City. I am taking note of the details in the response of requeriments and I can asure you than we are already working on the menu options and buffets, hoping if you visit us in June you can see the improve on... More

Chicago, Illinois
Top Contributor
100 reviews 100 reviews
35 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed March 18, 2014

This hotel is located very near our Mexico City office and we use it for that reason. Here is what I like about the hotel: • The staff at the front desk speaks English well. • The breakfast was very good. • The bathroom in my room was very modern and the shower was large. • My room was large... More

Was this review helpful? Yes 2
Emmanuel P, Gerente at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. SeeingTheWordFromORD We appreciate the time taken to answer on the TripAdvisor Site, your comments are very important to us and of course you can be sure that we listen at all you have to say. I am glad to read that we are a good option on your visits to Mexico City and about the wifi services we... More

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed February 24, 2014

Beside the fact that my reservation was made wrong, and because of that I got charged for a “no show” that didn´t exist and also lost my reservation, I will try to forget this bad experience to evaluate the hotel. I will do so, because after some days trying do understand the reason for all the mess, I figured out... More

Was this review helpful? Yes
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Nogueihe, We appreciate your comments on the TripAdvisor site, fist of all my apologize for the smoking room inconvenience, we are working on this kind of situations to eliminate this problem as soon as possible. It´s good to read that the staff was always on the best availability to assist you and that is exactly what we are... More

Kingsley, Hampshire
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2014

I stayed 11 nights in February, and would not hesitate to recommend it for a business or weekend stay. For me, it was a 10 minute walk to the office. The room was spotlessly clean, comfortable, spacious and functional, bathroom also well appointed and had a very roomy shower. Plenty of power points, good sized TV. Bed was large, comfy... More

Was this review helpful? Yes
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Daib17, Thank you for answer the TripAdvisor service quiz, we are really glad to read that the Hotel satisfy your expectations and of course we count on you as a guest in your next visit to Mexico City. Of course we will verify the Taxi service here in the hotel and we understand that sometimes the confuse the Hotels... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 8, 2014

I have stayed at the Fiesta Inn in Insurgentes Sur three or four times. It has always been a good, no-frills hotel with all the facilities required for a business trip. Rooms are clean, reasonably quiet and the service is attentive and smooth.

Was this review helpful? Yes 2
Emmanuel P, Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Mr. Luis W, Thank you for your comments, it is really a pleasure to read this comments. We hope to see you here in your next visit to Mexico City. Best Regards! Emmanuel P General Manager More

Owners: What's your side of the story?
If you own or manage Fiesta Inn Insurgentes Sur, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fiesta Inn Insurgentes Sur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fiesta Inn Insurgentes Sur

Address: Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fiesta Inn Insurgentes Sur 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Cheap Tickets, Tingo, Priceline, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Fiesta Inn Insurgentes Sur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fiesta Inn Insurgentes Sur Mexico City

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Mexico City with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#54 Business Hotel in Mexico City
Hotel Class
Number of rooms
162

Questions & Answers

Questions? Get answers from Fiesta Inn Insurgentes Sur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer