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Residence L'Heritage

Oklahoma 85 y Tennyson 79 | Polanco Cd. Mexico, Mexico City 11560, Mexico
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1 room 1 guest
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27 Reviews from our TripAdvisor Community

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Traveler rating
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (27)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (8)
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Melbourne, Australia
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

This review applies to the suites at 225( couldn't find a separate entry). After 14 days of single room/twin beds for family a suite with 2 rooms/king beds was welcome. Beds comfortable and in a good "safe" location. Close to high end shops if that is your thing. Since I don't know Mexico City apartments , I do not know... More 

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Denver, Colorado
Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 27, 2014

I would like to start out by saying I've never stayed anywhere in Mexico prior to this, so I can only compare my experience here to what I've had in other countries. These were more like small apartments than a hotel which is nice if you would prefer to buy some groceries and cook for yourself. The rooms are spacious... More 

Was this review helpful? Yes 1
Miguel Angel L, Propietario at Residence L'Heritage, responded to this review

Dear Guest Thanks for your feedback all opinions are valuable to us and this helps us to be better every day and provide the service you deserve. We will be working in the areas of opportunity that we mentioned in order to resolve these details. I hope this return home More 

michigan
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed May 9, 2014

We arrived in this horrible place,in January ...broken front door dirty very small room we asked to be changed to another room, they gave us a "suite" for which they charged us a large supplement.one could not sit on the sofa it was so dirty and lumpy... The bathroom was dirty with hair of other people,,,,, the breakfast was a... More 

Was this review helpful? Yes 3
San Diego, California
1 review
5 of 5 stars Reviewed April 28, 2014

I was a guest in Aristoteles 140. My girlfriend stayed with me. I had an incredible experience, wonderful room, a beautiful and tasty continental breakfast free of charge, and over all the other good things, the service, the friendliness of the employees and the management. Many times I have stayed at larger hotels and never had the opportunity to really... More 

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Miguel Angel L, Gerente at Residence L'Heritage, responded to this review

Dear John L is a pleasure to greet and hopefully has had a good home. We appreciate the time I take to write your comments and we are pleased to know you had an excellent stay with us! We look forward to welcome you again in Aristoteles 140 and treat it like a true superstar. regards More 

Belo Horizonte, MG
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 9, 2014

I visited Mexico in 2011 and 2013 and stayed in this hotel. Its location is perfect. It's near of many restaurants and a shopping center. I had the impression the neighborhood was safe. The bedroom and bathroom have good size and are confortable. The breakfast is fair. A negative aspect is that the hotel don't have dinner.

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Miguel Angel L, Gerente at Residence L'Heritage, responded to this review

We appreciate your comments on this page, the most important for us are our guests and all comenatrios help us to constantly improve our service. We hope to have him back in the home More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I checked in at the Royal Colonial Hotel in Polanco. From the moment that I arrived i knew I was in the right place. The bellman was helpful and educated. The recepcionists, both of them very nice. I was surprised of the wonderful breakfast included for which I had nothing to pay. The Chef, his assistant, the maid, the room,... More 

Was this review helpful? Yes 1
Miguel Angel L, Gerente at Residence L'Heritage, responded to this review

In Royal Colonial always try to put our best for our guests feel at home. We hope to have him back soon to enjoy the new services and the widest offer breakfast More 

Sacramento, California
1 review
5 of 5 stars Reviewed February 20, 2014

My wife and myself stayed at the hotel in 85 Oklahoma Street and the service was excellent, they offered us a continental breakfast and our room was very comfortable. Its a beautiful hotel and the staff and management on site are incredibly helpful. We are definitely coming back!

Was this review helpful? Yes
Miguel Angel L, Gerente at Residence L'Heritage, responded to this review
Google Translation

Lo esperamos de regreso en esta su casa , donde estamos seguros su estancia será nuevamente placentera. More 

Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 26, 2013

I pretended to stay at the Residence L'Heritage in Oklahoma 85, Napoles for one month and left after two days. I was renting the biggest apartment (two bedrooms, two bath rooms). The rooms were dirty, hair from the former guests all over in all rooms. Even after asking to clean it there was still hair. The tubs of the bathroom... More 

Was this review helpful? Yes 6
Brussels, Belgium
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed January 1, 2012

While being in Mexico DF we were used to go to another apparthotel. We decided to try once a "new" one and we have been happy with our decision. It's a nice, renewed appathotel, which is clean, has a nice terrasse on the top floor and the rooms are large and kept clean as well. Our was on the 8th... More 

Was this review helpful? Yes 5
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