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NH Mexico City Valle Dorado

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Manuel A. Camacho 3130, Col Valle Dorado, Mexico City 54020, Mexico
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NH Mexico City Valle Dorado
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NH Mexico City Valle Dorado
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178 reviews from our community

Traveler rating
    65
    72
    20
    16
    5
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11
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132
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (48)
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There are newer reviews for NH Mexico City Valle Dorado
See the most recent reviews
Carthage, Missouri
1 review
5 of 5 stars Reviewed December 31, 2014

This hotel is very consistent. Everytime I stay here I get a great room and good staff. I love the location being in a mall with several restaurants within walking distance in the mall. The breakfast is good with a great variety. The hotel also offers dinner if you don't want to venture into the mall.

Review collected in partnership with NH Hotels

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Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We want to thank you for the time that you take for share your comments with us. It has been our pleasure to serve you and know that we have managed to meet your expectations. We hope to host you again in the near future Cordially. More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 26, 2014

Your Front Desk Staff , before they check the reservation they tell you and argue with you price check-out time that reservation was made wrong by the agency Check in took about 3o min, in the room you nickel and dime the customer - several of the guest that I met at the hotel told me don’t use the bottle... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We're very sorry because your stay was not pleasant, the average of our guest leave very satisfied with this his home nH Valle Dorado. I´ll check with my team recieving every thing that you said and we'll work to improve and achieve consistency in our service. We really apreciate for your comments and we hope to have the... More 

Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2014

Stayed at the NH Mexico City in December 2014. Desk staff always very helpful, although check in could be improved a little. Breakfast is good and the staff in the resturaunt are very polite. Rooms are comfortable. Would stay again

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our service and our hotel staff. I going to share with my team and we promise work to hard every day for improvement the service We hope to be your host in the near future Cordially More 

1 review
4 of 5 stars Reviewed December 6, 2014

I stayed in this hotel for 4 nights on a business trip. The rooms are clean and the staff is very friendly and helpfull. The included breakfast is also very good with a lot of choices and fresh juices. The only issue I could find was that the wifi was very slow (maybe I just stayed the wrong period?? )

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our hotel. We're going to share this with my team. About the WiFi, i going to contact the IT area for get the solution as soon as possible. Cordially More 

Selden, New York
1 review
4 of 5 stars Reviewed December 4, 2014

The hotel is clean and neat. The hotel staff spoke English and Spanish. The room was comfortable and somewhat quiet as it was adjacent to the parkway. The breakfast buffet was good. All the staff I met treated me in a professional and courteous manner.

Review collected in partnership with NH Hotels

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Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review
Google Translation

Estimado huésped Queremos agradecer sus comentarios acerca de esta su casa nH México City Valle Dorado. Es un gusto saber... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed December 4, 2014

There are few things that you can improve but very significally for guest. The pillows are too hard to rest. I really like the Nespresso you have included in the rooms. The Gym need to be more open, more fresh natural air.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review
Google Translation

Distinguido huésped: Queremos agradecer el que haya compartido sus comentarios, para nosotros es importante saber en que podemos mejorar. Si... More 

The World
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2014

Breakfast was outstanding! Staff for the most part was great. But the night guy at the front desk was rude and unhelpful. They put a full size sheet on our king size bed and no mattress pad. Coils were hurting us, and we couldn't get coverage with the tiny sheet. Also this place doesn't have wash cloths.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest I would to thank you for the time for share your experience with us, for my team is very important know what things we have to do for improvement our performance. About the night person, we talked (I and my front desk manager) with him and we're totally sure that he gonna be a better proffesional We hope... More 

Bergamo, Italy
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014

i was there after 12 hours flight from italy and i enjoyed it a lot because it is located in a shopping center so many restaurant choice and shopping options. the hotel is quiet, the breakfast is very good and internet is fast

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Emmanuel: It has been a pleasure knowing you had a pleasant stay at nH Mexico City Valle Dorado. We´ll share your experience with my team to encourage their performance. We hope to have the opportunity to be your hosts again Cordially More 

Hampton, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

I am from the Boston Area and stayed at NH Valle Dorado for business for about a month on and off. The rooms are great, had a king size bed, flat screen TV, and a very modern feel. The great part of the place too is they have a full breakfast buffet included in the stay which helps keep expense... More 

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Erik: We really apreciate for your comments about our hotel nH Mexico City Valle Dorado. We'll share with my team all of your experience, we´re very proud for get your total satisfaction during your stay. We hope to have the opportunity to be your hosts again Cordially More 

Montreal, Canada
Top Contributor
94 reviews 94 reviews
69 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 27, 2014

I've stayed at NH Hotels in GDL and Mexico City, however, the Hotel NH Valle Dorado in Estado de Mexico, you can go to the gym, go rock climbing, play darts, pool or bowling, watch a play or go to the movies, eat a delicious steak burrito with tamarind beer, everything without stepping a foot outside!! BTW, the treadmills on... More 

Was this review helpful? Yes 1
Jaime F, General Manager at NH Mexico City Valle Dorado, responded to this review

Dear: Guest First of all receives a greeting from NH Valle Dorado and Thanks for your comments, we are pleased, that you found the very comfortable facilities We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any... More 

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