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NH Mexico City Valle Dorado

3.5 of 5 Manuel A. Camacho 3130, Col Valle Dorado, Mexico City 54020, Mexico
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NH Mexico City Valle Dorado
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NH Mexico City Valle Dorado
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154 reviews from our community

Traveler rating
    55
    62
    19
    13
    5
See reviews for
10
13
9
116
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A quick three night stay on business. It's a very new hotel located in a new shopping mall with plenty of choices for meals. The breakfast buffet is good, and the rooms are modern and comfortable. Traffic in Mexico City sucks, but this hotel makes it possible to have options and not have to drive. Great service, nice hotel.

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really aprecciate for your comments about our service and our hotel. It´s a pleasure to know that all efforts of my team result in the satisfaction of our guest We hope to have the opportunity to be your hosts in the near future. Cordially. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good location if your business is in this side of the city. NH standard which is always to par. Friendly staff, woke me up on time and followed with a second call which most hotels don't. A bit pricy but you get what you pay for.

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our staff and our standards I going to share with my team the information, they will to be happy to know about that. We hope to be your hosts in the near future Cordially More 

Detroit, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is clean, location is good (for being outside downtown) and is attached to a small mall with restaurants. Stay here frequently for business and have had no complaints so far. It is a typical business hotel.

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our service and our hotel. For us is very important to know the opinion of our guests. Let me know if we can something to improve. We hope to be your host in the near future. Cordially. More 

Carthage, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is very consistent. Everytime I stay here I get a great room and good staff. I love the location being in a mall with several restaurants within walking distance in the mall. The breakfast is good with a great variety. The hotel also offers dinner if you don't want to venture into the mall.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We want to thank you for the time that you take for share your comments with us. It has been our pleasure to serve you and know that we have managed to meet your expectations. We hope to host you again in the near future Cordially. More 

Houston, Texas
1 review
2 of 5 stars Reviewed December 26, 2014

Your Front Desk Staff , before they check the reservation they tell you and argue with you price check-out time that reservation was made wrong by the agency Check in took about 3o min, in the room you nickel and dime the customer - several of the guest that I met at the hotel told me don’t use the bottle... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We're very sorry because your stay was not pleasant, the average of our guest leave very satisfied with this his home nH Valle Dorado. I´ll check with my team recieving every thing that you said and we'll work to improve and achieve consistency in our service. We really apreciate for your comments and we hope to have the... More 

Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

Stayed at the NH Mexico City in December 2014. Desk staff always very helpful, although check in could be improved a little. Breakfast is good and the staff in the resturaunt are very polite. Rooms are comfortable. Would stay again

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our service and our hotel staff. I going to share with my team and we promise work to hard every day for improvement the service We hope to be your host in the near future Cordially More 

1 review
4 of 5 stars Reviewed December 6, 2014

I stayed in this hotel for 4 nights on a business trip. The rooms are clean and the staff is very friendly and helpfull. The included breakfast is also very good with a lot of choices and fresh juices. The only issue I could find was that the wifi was very slow (maybe I just stayed the wrong period?? )

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really apreciate for your comments about our hotel. We're going to share this with my team. About the WiFi, i going to contact the IT area for get the solution as soon as possible. Cordially More 

Selden, New York
1 review
4 of 5 stars Reviewed December 4, 2014

The hotel is clean and neat. The hotel staff spoke English and Spanish. The room was comfortable and somewhat quiet as it was adjacent to the parkway. The breakfast buffet was good. All the staff I met treated me in a professional and courteous manner.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review
Google Translation

Estimado huésped Queremos agradecer sus comentarios acerca de esta su casa nH México City Valle Dorado. Es un gusto saber... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed December 4, 2014

There are few things that you can improve but very significally for guest. The pillows are too hard to rest. I really like the Nespresso you have included in the rooms. The Gym need to be more open, more fresh natural air.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review
Google Translation

Distinguido huésped: Queremos agradecer el que haya compartido sus comentarios, para nosotros es importante saber en que podemos mejorar. Si... More 

The World
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2014

Breakfast was outstanding! Staff for the most part was great. But the night guy at the front desk was rude and unhelpful. They put a full size sheet on our king size bed and no mattress pad. Coils were hurting us, and we couldn't get coverage with the tiny sheet. Also this place doesn't have wash cloths.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest I would to thank you for the time for share your experience with us, for my team is very important know what things we have to do for improvement our performance. About the night person, we talked (I and my front desk manager) with him and we're totally sure that he gonna be a better proffesional We hope... More 

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Additional Information about NH Mexico City Valle Dorado

Address: Manuel A. Camacho 3130, Col Valle Dorado, Mexico City 54020, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City Valle Dorado 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
NH Mexico City Valle Dorado
Hotel Style:
#28 Business Hotel in Mexico City

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