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The Westin Santa Fe Mexico City

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Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
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The Westin Santa Fe Mexico City
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300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Panama Province, Panama
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I often stay at this hotel when I travel for work to Mexico. The hotel is inviting, clean and the staff are great. The food at the market place restaurant is fantastic. Ask for a room with a valley view .. this will get you a great view of a mini forest vs looking out at roads and buildings. The... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I spent two nights in the Westin Santa Fe Mexico City this week and thoroughly enjoyed it. The facility is great, breakfast buffet excellent and bed very comfortable. The hotel is next to a office / retail complex with some very good restaurants and a great movie theater (lazy boy type seats). If you go try the restaurant Becco, great... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I spent two nights in The Westin Santa Fe Mexico City, last week. I found everything I need: a large, clean and quiet room, a comfortable bed, a nice breakfast with a large offer, a good wifi service... I also used the gym, which was small but fine. And I also ordered a room service dinner, which was good and... More 

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Oscar V, Thank you for your value comments. We look forward to welcome you for another renewal and heavenly stay at The Westin Santa Fe Mexico City. Be well, More 

Brooklyn, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Honestly, you can't be the warmth of the people in Mexico and the staff at the Westin Santa Fe exemplifies that. Every single person was an absolute pleasure to speak with. There is also a fantastic restaurant attached to the hotel. I've stayed for about two months and loved my stay here the entire time.

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear LowlyBrooklynite, Thank you for you value comments. We look forward to welcome you soon at The Westin Santa Fe Mexico City for another renewal stay. Be well, More 

San Juan, Puerto Rico
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Westin Santa Fe for some business meetings in Mexico and would greatly recommend this chain versus some of the local ones. As per standards in a Westin, I was warmly greeted in the reception area and offered water. The rooms are modern, clean, and of a good size. The bed was very comfortable and the... More 

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Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Sofiaxyz, Thank you for your great and value feedback. We look forward to welcome you again at The Westin Santa Fe Mexico City. Be well, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

very comfortable, clean, and good service. only "problem" is internet connection quality. located at park plaza gives quick access to some shops, restaurants and also a movie theather complex. very nice gym and bar on roof top with great view.

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Rodrigo S, Thank you for your value comments. We look forward to welcome you again at The Westin Santa Fe Mexico City. Be well, More 

Sao Paulo, SP
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good hotel, near restaurants, commercial centers but not near to touristic places. So for a business trip it is very well located, to do tourism in mexico city I don't suggest the hotel as could be better stay near to the historic sites.

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Guilherme C, Thank you for your value comments, we look forward to welcome you again at The Westin Santa Fe Mexico City. Best regards, More 

Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was there every week for three months. Service is okay. Rooms are dark. Pool is not great. Breakfast buffet is meh. It has great restaurants downstairs and is near a movie theater. Their car service is okay; I recommend uber. Their suites are very spacious.

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear TravelwithG, Thank you for your preference and value comments. We look forward to welcome you again at The Westin Santa Fe Mexico City. Best Regards, More 

5 of 5 stars Reviewed 4 weeks ago

Very Comfortable hotel, very nice view to the valley, it's located in Plaza Park and close to Plaza Samara where you can shop or enjoy its places. There's an Comicx in it that was very nice to take some pictures there

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Vinicio F, Thank you for your value comments. We look forward to welcome you again at The Westin Santa Fe Mexico City. Be well, More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

During almost a year this hotel was like home, because I used to travel a lot to Mexico. They made a real effort to make me feel at home. Even when I am not a fan of Mexican food, they always tried to provide options not spicy so I can eat well. Gym is excellent.

Was this review helpful? Yes
Andrea M, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Manuel G, We look forward to welcome you at your second home The Westin Santa Fe Mexico City. Thank you for your value comments. Be well, More 

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