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JW Marriott Hotel Mexico City

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Andres Bello 29, Mexico City 11560, Mexico
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1 room 1 adult
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JW Marriott Hotel Mexico City
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754 Reviews from our TripAdvisor Community

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Chicago, IL
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I can't say enough good things about this JW. I'd go back in a heartbeat. The location is perfect, lots of great restaurants in the area and safe to walk around. The rooms are impeccably clean and in great shape. For those with lounge access, it's great. I'd highly recommend this property and the team working there are very accommodating.

Helpful?
Thank kg1111
Sarasota, Florida
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 4 nights for a long weekend in CDMX( formerly DF) with my aunt. First, I must say how impressed I am with this vibrant and hospitable city! It gets a bad wrap but it has so much to offer. I felt safe and welcomed AND I used my Uber app in addition to SECURE taxis to... More 

Helpful?
Thank highbar
Lansdale, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this hotel five times in the past year. Each time I'm impressed with the service, whether it is in the restaurants, business center, or at the front desk. The rooms are lovely, and the executive lounge staff could not be any more helpful or friendly. This is the business hotel to which I compare others.

Helpful?
Thank V B
London, United Kingdom
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel on a 4 day visit - 2 business days with meetings in the hotel and 2 days sight seeing. Business meeting rooms were excellent with food served adjacent to the meeting rooms. Concierge services were excellent - both helpful and friendly (as were all the staff) Spacious bedroom with a 2 large comfortable single beds Great... More 

Helpful?
1 Thank Steve W
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a review of the JW Marriott Mexico City, It is great that we could fulfill your expectation either with your business plans and your leisure time. Our location allows our guest to be close of the most important companies and walking distance from restaurants or bars in one of the... More 

Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The JW Marriott is located in Polanco, walking distance to many restaurants and cafes, and just across the street from the Auditorio Nacional. We stayed here with our toddler, and were very impressed how helpful all staff members were, particularly in regards to our little one. The gentleman who showed us our room asked us if we would like some... More 

Helpful?
Thank MappingEarth
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for choosing the JW Marriott Mexico City for your most recent stay. We are very happy to know that our team was able to provide you with the level of service that you deserve; our associates always try to help our guest to create memorable experiences. Hope to see you back in the hotel whenever you... More 

New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel. The rooms are very comfortable and the neighborhood cannot be beat. I've had a very good experience on each visit here and will continue to come! The hotel is in the heart of Polanco and has a nice rooftop pool. It's a great choice for a business trip or a getaway weekend.

Helpful?
Thank MikeyNYC80
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Mikey, Thank you for choosing the JW Marriott Mexico City for your most recent stay. We are very happy to know that you enjoy our hotel every time you come, we are always looking the way to exceed or guest expectations. Thanks again for sharing your experience with other travelers Regards Francisco Castrejon Dir of Rooms More 

Zurich, Switzerland
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the JW Marriott on a 4 day business trip. The rooms are very nice, very comfortable bed, big flat screen TV. Office desk with all the necessary plugs a business traveller needs. Large enough bathroom with big shower, the type of shower head(s) are not my favorite but other than that all was fine. The breakfast buffe had... More 

Helpful?
Thank BeatStutz
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a review of the JW Marriott Mexico City and share your experience with other travelers. We are glad to know that you enjoy our service and we will take in consideration all your feedback to improve it even more. We were working in the swimming pool terrace to provide you... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

The JW Marriott in Polanco is one of the best hotels I have ever stayed in. Everyone there from the front desk to concierge to executive lounge to room service staff are absolutely fantastic! I travel extensively to Mexico City and they always make me feel at home. Xavier Catalan is one of the most customer service oriented people I... More 

Helpful?
Thank Col52016
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a review of the JW Marriott Mexico City We are very happy to know that our service was according to your expectation, and we will be glad to let Xavier about your kind comments. He is a truly example of the kind of service that all our associates try to... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is my first time in Mexico City and in this hotel. From the moment that I arrived, I was impressed with the attention to detail they offer. Also its rooms are quite and ideal for those who want to escape from the noise of cars and traffic. I highly recommend this hotel.

Helpful?
Thank los1600
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a review of the JW Marriott Hotel Mexico City, We are glad to know that you enjoy your visit and was impressed by the level of service provided by our associates. Did you have the chance to explore the local area? If not that could be a good reason to... More 

Miami
Level Contributor
290 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is in a great location and the staff is extremely friendly and accommodating. The views are spectacular and the rooms are quite large as are the bathrooms. The hotel has meeting spaces and various restaurants onsite. I will definitely be back here soon.

Helpful?
Thank AJCC1
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a review of the JW Marriott Mexico City, We are very happy to hear that you enjoyed the rooms and the service from our associates, we will be very happy to have you back. Thanks again for choosing the JW Marriott Mexico City See you soon!! Francisco Castrejon Dir of... More 

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
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