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Zocalo Central

3.5 of 5 Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Zocalo Central
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zocalo Central
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Brooklyn, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2014

We had a very nice one night stay here as part of a Mexico City layover. We chose it primarily for its location, and more specifically, for the view from the restaurant. We had visited Mexico City before and though we enjoyed Zocalo, we weren't planning on visiting anything during this stay, we just wanted to have a little taste... More 

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Jo, thank you very much for choosing our hotel for your quick visit to Mexico City. We are very glad you were satisfied with your stay and the great service our staff provide. The views from the restaurant really are amazing and it is nice to know that you had enough time to enjoy them while tasting some of... More 

Queretaro, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

We live in the state of Queretaro and like to visit Mexico City often. We noticed that the Holiday Inn had changed hands and decided to book a room in the renewed hotel. We had a lovely twin bedded room with a view over the zocolo and cathedral. We really liked the mixture of new bathrooms together with some charming... More 

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

We would like to thank you for staying with us and sharing your feedback here on TripAdvisor. It is a great compliment for us to know that you thoroughly enjoyed your stay at the Zócalo Central Hotel and were satisfied with the improvements and changes we carried out after taking over the hotel management. Your praise for our staff will... More 

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 30, 2014

I booked this hotel for it's proximity to the historic centre and museums and I wasn't disappointed. I was able to walk almost everywhere I wanted to see. However, because it's right by the centre of action, it was very loud, which I expected. The ladies in guest services were extremely helpful in directing me how to get to museums... More 

Was this review helpful? Yes 2
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for being our guest and taking time to write this review about your stay. We are very glad that you enjoyed your stay in Mexico City and felt comfortable and welcome at our hotel. It is a pleasure to know that our staff did everything to make your visit to the city easier and unforgettable. The... More 

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 26, 2014

When we checked in, even though the booking had requested a queen, we were presented with two essentially single beds. The staff were helpful in making the change and did warn us that that the beds were small. However, they were so small and bouncy that it was next to impossible to sleep comfortably next to anybody. That all being... More 

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Rocky, thank you for being our guest and taking the time to share your experience. We are glad you were satisfied with our staff and the service that was offered to you as well as our rooftop restaurant. Our staff strives to offer the best possible solution to all of our guests and we are sorry that you did... More 

Southeast Florida
Top Contributor
152 reviews 152 reviews
136 hotel reviews
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed November 25, 2014

You know what's coming with a review title like that. Maybe it was bad luck. It has to be with a story like this to relate. I chose this property as it was the last one available in Mexico City, and I was forced to be there for Business Reasons. Having never stayed at this brand, I was leery. The... More 

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for being our guest and for your very detailed review. We are very sorry that a chain of events caused your stay to not be the pleasant experience it should have been. The events taking place on the Zócalo are beyond our control and after reading your comment we will be sure to internally review the... More 

Sancrox, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 23, 2014

I recently stayed at Zocalo central. There was an initial problem with my booking which took some time to rectify but everything went uphill from there. The staff are extremely friendly, professional and helpful. Rooms are clean and well kept. Great location in the centre of DF. Amazing view of the Cathedral, National Palace and wonderful to be able to... More 

Was this review helpful? Yes 2
Zócalo Central ... H, Director de Recepción at Zocalo Central, responded to this review

Dear Thomas, we would like to thank you very much for your very kind words. It is great to know that you enjoyed every part of your stay with us and were especially satisfied with our staff and the great view from the restaurant. We would like to apologize once more for the wait during check in and truly hope... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

This hotel is perfectly situated for downtown Mexico City and the price is very reasonable. However many of the rooms are small so if this is a concern get a superior room. We had a corner room at the front with a view of the cathedral, Zocalo and the National Palace and were very happy. The room itself was spacious... More 

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Ian, thank you very much for being our guest and taking time to write this review. We are glad to read that you had a great time at our hotel and were satisfied with your room and the service our staff offered. There are different room categories available and we do also have Jacuzzi Suites, should you require a... More 

San Jose Ca, United States
2 reviews
5 of 5 stars Reviewed November 20, 2014

We stayed the end of October. The staff was very friendly and helpful. Our room was very clean and comfortable. We appreciated the bottle waters that were provided for us as well as the candy. The really enjoyed the restaurant. It was a pretty setting especially at night. The breakfast buffet was very good, lots of variety of foods. The... More 

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Eileen, we would like to thank you very much for being our guests and leaving this comment. It is a real pleasure for us to read that you enjoyed your stay and were satisfied with your room and our staff. The views from the rooftop restaurant really are breathtaking and we are glad you liked the food just as... More 

Carmichael, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

This hotel is amazing. Clean, beautifully decorated, friendly staff. Located directly across from the Zocalo, We had a corner room with a view of the Metropolitan Cathedral, the Presidential Palace and the central square. Would stay there again!

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you for staying with us and sharing your feedback. We are glad you were satisfied with all areas of the hotel and enjoyed the friendly service our staff offers. It would be a pleasure to welcome you to our hotel again and we appreciate your recommendation for the Zócalo Central Hotel. Vladimir Mayllen More 

Cologne, Germany
Top Contributor
52 reviews 52 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 10, 2014

Just at the Zocalo (central place) of Mexico City. From the restaurant on top there is a beautiful view on the Zocalo with the cathedral and the Palacio National, especially at night when everything is illuminated. The breakfast buffet has a great variety but was not always filled up in time and one had to wait. The room was too... More 

Was this review helpful? Yes 2
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Rolf, thank you for staying with us and writing this review about your experience. We are glad you enjoyed the views from the restaurant and took advantage of the great location to explore the city. It is a bummer that you were not satisfied with your room and we kindly invite you to look into the different room categories... More 

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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City
Hotel Style:
#14 Family Hotel in Mexico City
#24 Romantic Hotel in Mexico City
#55 Business Hotel in Mexico City

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