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Zocalo Central

Certificate of Excellence
Hotel website
Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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15% off room rate
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594 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zocalo Central
See the most recent reviews
Tualatin, Oregon
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent two great nights in Hoel Central Zocalo. On arrival, I had coconut juice and water. Also, a wet cloth which was welcome after 14 hour trip. Throughout my stay, the hotel staff were gracious and helpful. I especially appreciated the manager, Bruno. Tania is the concierge help. She helped me with several requests and was a joy. Rodrigo,... More 

Was this review helpful? Yes
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you so much for being our guest and taking the time to write this detailed review. We are very happy to read how much you enjoyed your stay and how great our staff did in making your experience a special one. Your feedback and kind words will be shared with the entire team and we are very much looking... More 

Cracow, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I decided to start my stay in Mexico City with the Zocalo Central and that was good choice. Excellent room, perfect service, helpfull staff, and... that prospect from the restaurant on 4 floor... unforgetable ...

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Tucson, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent three nights at Zocalo Central. The location is terrific, within walking distance of the Cathedral, Belle Arts, Alameda, mercado San Juan. The hotel is clean and attractive and the staff is very friendly and helpful. Thank you very much Rodrigo, David, Tania, and Ruth. We had a great time!

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you very much for choosing Zócalo Central Hotel and for your very kind words. We are so glad you enjoyed your stay and will share your feedback with our entire team. It will be a pleasure for us to welcome you to Mexico City again and provide you with some more hints on what else to explore here. Vladimir... More 

Jamaica
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Our triple room at Zocalo Central was spacious and the beds were very comfortable. The staff was top notch-the ladies in the Customer care section were extremely helpful,especially a young lady called Ruth Quirarte who gave us a lot of tips on good places to eat, attractions to visit, called the tour operators for us etc. When one of of... More 

Was this review helpful? Yes
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015 via mobile

When we arrived to Zocalo Central, we arrived 30 minutes early before our check in time. We had to wait over 45 minutes after our check in time, and the front desk didn't seem to hurried or bothered about it. Once we finally got our room keys, our bellhop made our entrance to the room a little awkward. He walked... More 

Was this review helpful? Yes
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Daiana, we would like to thank you for having stayed with us and taking time to write this review. We are very sorry that you had to wait upon check-in as at peak times rooms might not get perfectly ready for the arriving guests on time. We apologize for this inconvenience and truly hope your stay improved drastically after... More 

Auckland Region, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

A very professional staff from the front deck to the very lovely cleaners. Breakfast was a real treat - fresh fruit and great hot food options. The room was comfortable as was the bed, the bathroom was good. Dinner in the restaurant was a very special occasion, the staff were friendly and very professional. The food was deciduous. The location... More 

Was this review helpful? Yes
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Julia, thank you very much for having stayed with us. We are glad that you enjoyed your stay and took the time to share your experience. Your very kind words mean a lot to us and we will share them with our entire team. It will be a great pleasure to get another chance to welcome you to Zócalo... More 

toowoomba
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 16, 2015

We spent 5 nights at the Zocalo Central over Easter 2015 and we had a great time. The rooms were lovely, large and in the older style although the rooms were in very good condition. The hotel is is a great spot just across from the main square and we were able to watch the Easter parade from our room.... More 

Was this review helpful? Yes
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Shane, we want to thank you for sharing this very kind review. We are happy to know that you have spent a pleasant Easter at Zócalo Central Hotel. We are looking forward to welcoming you again on your next visit to Mexico City. Vladimir Mayllen. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

The hotel is great, very clean and safe with perfect location- in the central and even very close to metro if you want to travel to other place . The staff is very nice and helpful, we're very happy with our choice!:) see you next time!

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Jen, we are pleased to read your highly positive review and happy to know your stay at Zócalo Central Hotel went beyond your expectations. We would be very glad to be your chosen Hotel on your next visit to Mexico City. Vladimir Mayllen More 

Sheffield, United Kingdom
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed June 9, 2015

We stayed at the Zocalo Central for three nights at the beginning of a tour with Bales Holidays. The hotel is very clean, comfortable and welcoming with excellent staff. The food was really very good the Mexican option at breakfast being a highlight! If you like spicy food this is for you! The views from the rooftop terrace are outstanding... More 

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Sue, thank you very much for having stayed at Zócalo Central Hotel and sharing your valuable feedback. We are glad to read that you were completely satisfied with your stay and especially enjoyed the rooftop terrace. It would be great to read your opinion about the Balcón del Zócalo restaurant on here as well. We would love to welcome... More 

Melbourne, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 3, 2015

The hotel was so charming, full of character and beautifully decorated. The staff were extremely friendly and helpful, going out of their way to make us feel at home. The food was delicious and very well presented. I opted for the traditional Mexican cuisine and loved it! The city is so lively and great to explore and the location of... More 

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Danusia, thank you very much for choosing Zócalo Central Hotel for your visit to Mexico City and taking the time to write this review. We are very happy to read your comment and see that you enjoyed your stay to the fullest and were satisfied especially with our friendly service and the rooftop restaurant. It would be great to... More 

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