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Zocalo Central

Certificate of Excellence
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Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Best prices for: 1 room 1 guest
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Zocalo Central
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zocalo Central
See the most recent reviews
Melbourne, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was so charming, full of character and beautifully decorated. The staff were extremely friendly and helpful, going out of their way to make us feel at home. The food was delicious and very well presented. I opted for the traditional Mexican cuisine and loved it! The city is so lively and great to explore and the location of... More 

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Dear Danusia, thank you very much for choosing Zócalo Central Hotel for your visit to Mexico City and taking the time to write this review. We are very happy to read your comment and see that you enjoyed your stay to the fullest and were satisfied especially with our friendly service and the rooftop restaurant. It would be great to... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

The staff treats you like royalty from the start! There is great attention to details, such as slippers and robes, purified water, candy, etc. the staff bends over backwards to assist you with any request. The location is perfect, noise very low, value is excellent! Did I mention clean and safe? A job well done!

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Erik, thank you for having stayed at the Zócalo Central Hotel and taking the time to write this review. We appreciate your kind words very much and are very glad to read how much you enjoyed your stay and that our staff did a great job. Your feedback will be shared with our entire team and we are looking... More 

Vancouver
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

The Zócalo is always interesting! Walk Calle Madero for street entertainment, cheap dresses at Líneas shop, ice creams & one block south on Calle 16 de Septiembre, my fave place, Jugos Canadá for fresh juices & the best tortas anywhere! Easy to get to on metro & can walk from Insurgentes/Reforma area. I've never had problems with safety. Ask around... More 

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you for your review! We are happy to know you enjoyed your stay and that you had a great time in the city. It will be a pleasure to welcome you soon again! Vladimir Mayllen More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Very convenient and comfortable for a first-time city break to DF. Staff were attentive and free bottled water was a plus. Metro is close by. It couldn't have been better! If you have a couple days head to coyoacan and teotihuacan...

Was this review helpful? Yes 4
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for your review, Chad! We are happy to know that your experience at Zócalo Central Hotel went beyond your expectations. It will be a pleasure to welcome you again! Vladimir Mayllen More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Our whole family stayed at this wonderful little jewel. Corner suites facing the Zócalo are a must. Wonderful views of the cathedral and Zócalo. Super clean and spacious. Nice decor and ambiance. We particularly enjoyed the daily complementary juices at the lobby. The terrace is wonderful, however children are not allowed due to some nonsense smoking policy. The staff was... More 

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you for choosing us! We are proud to know you enjoyed your stay and that our staff and service made you feel like home, it will always be a pleasure to welcome you when you visit Mexico City! Vladimir Mayllen More 

Rockhampton, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

Wonderful experience , excellent location , very friendly helpful staff , spoke excellent English , Superb breakfast , restaurant has a patio with an excellent view , very attentive wait staff . Overall thoroughly enjoyed my stay

Was this review helpful? Yes 1
ct/aguascalientes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

from the minute you enter this magical place you feel comfortable and attended to. It is beautiful and well located. The staff went out of their way to focus on the hotel guests. Centrado en ti is the theme and rightly so. Beds are comfortable, rooms large. Free water and apples. But the staff were genuinely interested in the guest... More 

Was this review helpful? Yes 2
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you so much for your very kind words and sharing your feedback. We are very happy to read your lines and see how much you enjoyed your stay. Your feedback will be shared with the entire team and we appreciate that you took the time to write this review. It will be a pleasure to welcome you to Zócalo... More 

Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 17, 2015

The hotel is centrally located within the historic district of Mexico City, hard to find a better location from a touristic perspective. A few minutes walk from the Zocalo, the public transportation (subway, bus, etc) and restaurants/coffees. We did appreciate the following points : efficient check in, free wifi (good quality) in the room, free water every day in the... More 

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for having stayed with us and taking the time to write a review. It is great to read that you were satisfied with our service and the great location of the hotel. Your feedback about your room is very much appreciated and we will be sure to look into your comments in more detail. For a... More 

Madrid, Spain
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2015

Clean, comfortable and well-located, right in the centre next to the cathedral. Excellent breakfast with fresh fruit and juices included. Restaurant also serving authentic Mexican dishes. Rooms are very comfortable with much-needed air-conditioning, free coffee and bottles of water. There are also fruit bowls throughout the hotel for you to help yourself. This review is from my girlfriend who stayed... More 

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Fred, thank you very much for writing this review. We are glad your girlfriend enjoyed her stay with us and was satisfied with the services we offer. Maybe on your next visit to Mexico City you can go together? It would be a pleasure to welcome you to Zócalo Central Hotel as well. Vladimir Mayllen More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

We arrived at 4am the morning before check in and paid a surplus to check in early - worked out to only be about £30 pounds. The staff were very attentive and welcoming at any time of the day/night. Free water and fruit which is a massive plus and had a TV with various channels in diff languages. The Terrace... More 

Was this review helpful? Yes 2
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Jessie, thank you very much for having stayed with us and taking time to write this review. It is great to know that you enjoyed your stay very much and especially the great views from our rooftop restaurant. We would love to read your review about the Balcón del Zócalo here on TripAdvisor as well. Before your next reservation... More 

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