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All 282 Mexico City hotels

Zocalo Central

3.5 of 5 Hotel   |   Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Ranked #38 of 282 hotels in Mexico City
A recent review
4 of 5 stars Reviewed May 29, 2014
st8sman Essex
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357 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for Zocalo Central
See the most recent reviews
Essex
Top Contributor
191 reviews 191 reviews
37 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 29, 2014

The rooms are well equipped with coffee percolator, ironing board, hairdryer, bedside radio alarm etc. Oddly there is no English channel on the TV and the usual notices about the laundering of towels and saving the environment are absent. Similarly absent was any guide to the hotel its services or opening times for the restaurant. The room we had was... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences for each of our collaborators will have always to provide... More

Chicago
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2014

The hotel location is great. Rooms are small but clean. We enjoyed the stay and would stay there again. The staff is friendly and helpful. The restaurant at the hotel is has a nice view and the food was good.

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 29, 2014

This hotel is in an ideal location and while I would give four stars to the front desk staff and the breakfast waiters, the evening restaurant service was appalling. We were there three nights and choose to eat in the restaurant on the third.......................I now know what it feels like to be invisible. We had to ask for everything ,... More

Was this review helpful? Yes
hizocalomex, General Manager at Zocalo Central, responded to this review

We are grateful that you have taken the time to write your comment, we really sorry about the issue you had during your stay; we will send this information to the corresponding department to take the action to avoid this type of issues, because is very important to us that our clients feel satisfied. Best Regards Julian Cotera Gerente General More

Monterrey, Mexico
1 review
5 of 5 stars Reviewed May 27, 2014

Holiday Inn Zocalo is a nice hotel with super nice staff. Isack and Charles are very friendly. This hotel has everything a traveller is looking for, great breakfast, nice common area but also enough privacy. Great value for money!! Best Wishes all the way to Df

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Mascota, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

I spent three nights at this hotel on my way back from a vacation to Panama, Cartagena and Quito. If your looking for a large, luxurious room. This is not the place for you. The rooms are small, and minimalist. Having said that, I had everything I needed -- cleanliness, a good bed, a modern bathroom, strong wifi signal, and... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Cranbrook, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 3, 2014

This Holiday Inn is located in 5 de Mayo on the edge of the main squre in downtown Mexico City. It is not luxurious but the location is perfect. It has a roof terrace for drinks and meals which overlooks the Cathedral and National Palace. The views both night and day are beautiful. The rooms are small and the double... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences for each of our collaborators will have always to provide the best attention. We hope to see you again Vania Cabal Social Media Manager More

San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

I don't personally like hotels where you feel you could be anywhere in the world, for their being, maybe comfortable but impersonal...Here from the minor details to the big breathtaking view of the cathedral and the main square in Mexico City everything makes you feel welcome in Mexico...The rooms are not flashy, but extremely cosy...the beds are not huge king... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Vancouver, BC
Contributor
17 reviews 17 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 27, 2014

Friendly hotel in an amazing location. Rooms are large enough. In room coffee maker and free wifi are a plus. The roof top restaurant is the killer feature. You get amazing views of Zocalo plaza and the Metropolitan Cathedral. Hotel is clean, the staff is outstanding and very friendly.

Was this review helpful? Yes 3
hizocalomex, Public Relations Manager at Zocalo Central, responded to this review

Dear Guest: Thank so much to take your time to write a comment about your stay with us. Is very important to us to know of our guest opinion, to improve our service. We hope to see you again. Best Regards Vania Cabal Social Media Manager More

lincs UK
Top Contributor
203 reviews 203 reviews
144 hotel reviews
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed March 13, 2014

Some two years after our first visit to Mexico City, we returned twice to the Holiday Inn at the begining and end of our holiday - it was much as we expected. Whilst I accept that it would not suit all - we like its central position and its friendly & helpful staff. Having booked twin beds - to avoid... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Dear Guest: Thank so much to take your time to write a comment about your stay with us. Is very important to us to know of our guest opinion, to improve our service. We hope to see you again. Best Regards Vania Cabal Social Media Manager More

Riihimaki, Finland
Top Contributor
54 reviews 54 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 13, 2014

We stayed 2 nights in this hotel on our 2 weeks tour in Mexico with a bigger croup. The location is best possible in the city. Everything worth seeing is near. The hotel itself is worn out and needs some fixing. Our double room consisted only one narrow bed for two and the sleeping quality was poor. The buffet breakfast... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Dear Guest: Thank so much to take your time to write a comment about your stay with us. Is very important to us to know of our guest opinion, to improve our service. We hope to see you again. Best Regards Vania Cabal Social Media Manager More

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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#28 Romantic Hotel in Mexico City #32 Family Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 
Number of rooms
105

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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