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All 283 Mexico City hotels

Zocalo Central

3.5 of 5 Hotel   |   Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Ranked #41 of 283 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
nycmfnyc Miami Beach, Florida
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361 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Otavalo, Ecuador
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We visited the famous roof top restaurant of the Holiday Inn in earlier years and really, really liked it then. Coming back we were surprised to see the name Zocalo Central, but the restaurant still seemed to be there, so we went up to the roof top. Huge disapointment when the lady in charge asked how old our 16 year... More

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Miami Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you are travelling to Mexico City, especially for the first time and / or solo like me, you cannot beat the location. It is literally across the street from the Catedral Metropolitana, so any taxi driver can bring you back (just tell him "el Zocalo junto a la cathedral"), . The staff are so helpful and friendly. There are... More

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Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for choosing our hotel and taking the time to write this review about your stay. We are very glad to know that you enjoyed your time at the hotel and were completely satisfied with our service. Your kind words for our staff will be shared with them and we hope we get to welcome you here... More

London
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Initially I was concerned about this hotel because I had made my booking when it was a Holiday Inn and then it changed ownership before I arrived. As it turned out I need not have worried, in fact I suspect the standards were higher than I would have expected from an H.I hotel. Little personal details like the cleaner knowing... More

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Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you for being our guest and taking the time to write this review about your stay with us. We are very glad to see that you were satisfied with our personalized service and the hotel in general and especially enjoyed the beautiful view from our rooftop restaurant “Balcon de Zócalo”. It would be a great pleasure to welcome you... More

Pittsburgh, PA
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the perfect place for a visit to Mexico City. In a wonderful location, within walking distance to many beautiful sights. The staff were incredibly friendly, courteous and helpful. Fantastic. The roof top cafe has a lovely atmosphere and view of the Zocolo plaza and cathedral. We were so happy that we picked this hotel. The room was cozy... More

Was this review helpful? Yes 2
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you for staying with us and sharing your experience in this review. We are very glad to hear that you were satisfied with all the details of the hotel and had a fantastic time enjoying the views form our rooftop restaurant “Balcon de Zócalo”. Your kind words for our staff are very much appreciated and will be shared with... More

Alberta
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

My husband I stayed here for a few days in February. Staff were exceptionally helpful. The room was on the small side and the bed even smaller. Best reason to stay here is the view from the rooftop patio restaurant. We went every night!

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for being our guests and taking the time to share your experience at our hotel. We are glad you were satisfied with our staff and especially enjoyed the beautiful view from out rooftop restaurant “Balcon de Zócalo”. Let us take this chance to inform you, that the management of the hotel has changed recently and we... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

I stayed at this hotel in a double room, as usual with Holiday inn's; the bed was awesome. Location? Amazing, right in front the cathedral and the enormous México city zócalo (main square) Great service.

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you for being our guest and taking the time to write this review. We are glad you enjoyed your stay with us and had a great time in Mexico City and truly appreciate your positive feedback. Let us take this chance to inform you, that the management of the hotel has changed recently and we will soon be the... More

Queensland
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2014

I am very picky about hotels but this one was a winner. The service here was very good, with the hospitality starting via email before we even got there. The rooms were small but very clean and quiet - important to us after travelling from Australia. Location fantastic - rooftop restaurant had a great view. There was ample food, of... More

Was this review helpful? Yes 2
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you very much for choosing our hotel and writing this review about your stay, Kris! It is great to know that after travelling such long way, you had a lovely time and felt comfortable here. I have personally reviewed the Internet service and carried out the necessary changes to improve its functionality. I have also trained (and continue to... More

NYC
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 12, 2014

The location is wonderful. I love the Zocalo and this hotel is steps away. Lots of restaurant and public transportation nearby. I was disappointed that my Platinum Rewards status was not acknowledged AT ALL when I checked in. This was the first hotel that I've been to where my status was not acknowledged in any way. I have stayed at... More

Was this review helpful? Yes 2
Zócalo Central ... H, Social Media Manager at Zocalo Central, responded to this review

Thank you very much for taking the time to write this review about your stay with us. We are very glad to hear that your overall experience has been a good one and you were satisfied especially with our personalized service and the rooftop restaurant we have in our hotel. There must have been a misunderstanding regarding your Platinum Status... More

Oakland, California
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed here over a 4 day weekend last month. I've always enjoyed the scene around the Zocalo, which was my main reason for choosing this hotel. I had a spotless and well-appointed suite with a comfortable King-sized bed and enormous bathroom (Roman tub included), and very reliable WiFi. The staff was very helpful and responsive. Enjoyed watching the daily flag... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn Zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Brisbane, Australia
Top Contributor
71 reviews 71 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2014

I didn't expect this of the Holiday Inn.... the room was very small and bathroom incredibly small, thankfully we are tiny people not too sure how the obese people would get on here. The location is great, and the rooftop restaurant overlooking the Square amazing and we did eat there each night. The breakfast was average compared to other Holiday... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. , we really sorry about the issue you had during your stay. Is very important to us that our clients feel satisfied, we hope you can give us a second chance to show... More

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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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