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All 282 Mexico City hotels

Zocalo Central

3.5 of 5 Hotel   |   Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Ranked #39 of 282 hotels in Mexico City
A recent review
5 of 5 stars reviewed 4 days ago
foodlovercocolo Pittsburgh, PA
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354 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Pittsburgh, PA
Contributor
14 reviews 14 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This was the perfect place for a visit to Mexico City. In a wonderful location, within walking distance to many beautiful sights. The staff were incredibly friendly, courteous and helpful. Fantastic. The roof top cafe has a lovely atmosphere and view of the Zocolo plaza and cathedral. We were so happy that we picked this hotel. The room was cozy... More

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Alberta
Contributor
16 reviews 16 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband I stayed here for a few days in February. Staff were exceptionally helpful. The room was on the small side and the bed even smaller. Best reason to stay here is the view from the rooftop patio restaurant. We went every night!

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for being our guests and taking the time to share your experience at our hotel. We are glad you were satisfied with our staff and especially enjoyed the beautiful view from out rooftop restaurant “Balcon de Zócalo”. Let us take this chance to inform you, that the management of the hotel has changed recently and we... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in a double room, as usual with Holiday inn's; the bed was awesome. Location? Amazing, right in front the cathedral and the enormous México city zócalo (main square) Great service.

Was this review helpful? Yes 1
Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you for being our guest and taking the time to write this review. We are glad you enjoyed your stay with us and had a great time in Mexico City and truly appreciate your positive feedback. Let us take this chance to inform you, that the management of the hotel has changed recently and we will soon be the... More

Queensland
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am very picky about hotels but this one was a winner. The service here was very good, with the hospitality starting via email before we even got there. The rooms were small but very clean and quiet - important to us after travelling from Australia. Location fantastic - rooftop restaurant had a great view. There was ample food, of... More

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Zócalo Central ... H, General Manager at Zocalo Central, responded to this review

Thank you very much for choosing our hotel and writing this review about your stay, Kris! It is great to know that after travelling such long way, you had a lovely time and felt comfortable here. I have personally reviewed the Internet service and carried out the necessary changes to improve its functionality. I have also trained (and continue to... More

NYC
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014

The location is wonderful. I love the Zocalo and this hotel is steps away. Lots of restaurant and public transportation nearby. I was disappointed that my Platinum Rewards status was not acknowledged AT ALL when I checked in. This was the first hotel that I've been to where my status was not acknowledged in any way. I have stayed at... More

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Zócalo Central ... H, Social Media Manager at Zocalo Central, responded to this review

Thank you very much for taking the time to write this review about your stay with us. We are very glad to hear that your overall experience has been a good one and you were satisfied especially with our personalized service and the rooftop restaurant we have in our hotel. There must have been a misunderstanding regarding your Platinum Status... More

Oakland, California
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed here over a 4 day weekend last month. I've always enjoyed the scene around the Zocalo, which was my main reason for choosing this hotel. I had a spotless and well-appointed suite with a comfortable King-sized bed and enormous bathroom (Roman tub included), and very reliable WiFi. The staff was very helpful and responsive. Enjoyed watching the daily flag... More

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hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn Zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Brisbane, Australia
Top Contributor
70 reviews 70 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2014

I didn't expect this of the Holiday Inn.... the room was very small and bathroom incredibly small, thankfully we are tiny people not too sure how the obese people would get on here. The location is great, and the rooftop restaurant overlooking the Square amazing and we did eat there each night. The breakfast was average compared to other Holiday... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. , we really sorry about the issue you had during your stay. Is very important to us that our clients feel satisfied, we hope you can give us a second chance to show... More

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel was decent... not what I expected from a Holiday Inn (in a negative way). It was still clean and the rooftop restaurant is its claim to fame (DEFINITELY check it out) but the rooms were very small. As for the beds, my dad and I each slept on a Twin mattress, which were about half the size of... More

Was this review helpful? Yes 1
hizocalomex, General Manager at Zocalo Central, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. , we really sorry about the issue you had during your stay. is very important to us that our clients feel satisfied, we hope you can give us a second chance to show... More

Chihuahua, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

I spend a wonderful weekend a this hotel it have nice bed, no nose, great hot tube, the restaurant on the 6th floor is really great and they view is fantastic beside the location is awesome you can go to many places just waking or go the "metro" and move almost everywhere in just minutes.

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. The hotel is in a privileged location that allows our guests to cross the streets and to admire the beauty of our historical center; in addition from our terrace of the restaurant at... More

Essex
Top Contributor
191 reviews 191 reviews
37 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 29, 2014

The rooms are well equipped with coffee percolator, ironing board, hairdryer, bedside radio alarm etc. Oddly there is no English channel on the TV and the usual notices about the laundering of towels and saving the environment are absent. Similarly absent was any guide to the hotel its services or opening times for the restaurant. The room we had was... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Zocalo Central, responded to this review

Thank you very much for your nice comment, we feel proud the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences for each of our collaborators will have always to provide... More

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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#28 Romantic Hotel in Mexico City #32 Family Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Hotel Holiday Inn Zocalo is located in the Main Square of the Historical Center of Mexico City and is the only five star hotel of International prestige in this area.Located in front of the National Palace of Government,Monte de Piedad, and the Metropolitan Cathedral, the hotel is only five minutes from the Bellas Artes Palace, Aztec ruins of the Templo Mayor, San Idelfonso Museum, the Supreme Court of Justice, and is surrounded by museums, theatres, restaurants, stores, handcraft markets and financial centers. The hotel maintains all the importance and grandeur of its colonial building, where Emperor Moctezuma's Palace was located, and later, the residence of the conqueror Hernan Cortes. Today, from the terrace-restaurant to the comfortable suites with amazing views of the Zocalo, you will feel that ancestral glory that Holiday Inn Zocalo preserves with its beautiful interior and modern facilities. The warmest welcome proves why it is another treasure of the Historical Center and heritage of humanity. We are the only hotel with its own parking.For this season we handle many packages to discover the beautiful downtown area, like Turibus & Six Flags . The Holiday Inn Zocalo is the offical hotel of Bellas Artes. Come to visit the new museum Fingerprints of live . ... more   less 
Number of rooms
110

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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