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Zocalo Central

3.5 of 5 Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
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Zocalo Central
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Zocalo Central
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375 reviews from our community

Traveler rating
    103
    188
    48
    26
    10
See reviews for
51
127
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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France
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a great stay, from the beginning. Though I arrived a little bit earlier than the advertised check-in time, the room was ready. I was welcomed with a refreshment. The room was not very large and with no view (the window looked towards an internal area) but very well settled and therefore the confort was on top. Without any... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

After finishing a 3-day work event way at the UNAM, I had literally 12 hours before my flight. Wanted to wake up near the Zócalo, walk to the Templo Mayor, then get to the airport by noon. Expeditious check-in with 2 exhausted kids at midnight was appreciated. First impressions: charming lobby space, displays of interesting and historical/artistic items in hallway... More

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

We would like to thank you for taking the time to write this detailed review and are glad to hear that you and your kids enjoyed your short stay with us to the fullest. You really took great advantage of the hotel’s location in the historic center of Mexico City that easily lets you visit the most important sights like... More

Washington DC, District of Columbia
Top Contributor
71 reviews 71 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is decent. The lobby and rooms are adequate and I'd say above average with respect to other downtown hotels. However, beds are small and a bit stiff. Not much to do at night around there except for some taquerias

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for being our guest and writing this review about your stay at our hotel. It is great to know that you were overall satisfied with our hotel and the facilities. We are sorry that you did not enjoy the bed in your room.Should you visit us again, we recommend you book a room with a Queen... More

1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel is beautiful, the views are BREATHTAKING, GREAT staff and service, excellent restaurant and breakfast buffet, small rooms and HORRIBLE, HORRIBLE beds! If you ask me, Yes, I would return but with some pain killers!!

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Maria, thank you for choosing our hotel and sharing your experience. We are glad that you were satisfied with our service and the restaurant and hope this made for a great holiday. Your feedback about the beds in your room is very much appreciated. We try our very best to make all our guests feel comfortable and right at... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I can truly recommend staying at Hotel Zocalo. The view from the restaurant is magnificent and I received friendly and good service from all the personnel. It exceeded all expectations I had. In Mexico City strangers helped me to get around, seeing that I can not speak Spanish at all. I experienced this helpfulness everywhere I went.

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Hylma, thank you for being our guest and taking the time to write this review. It is great to know that you enjoyed your stay in Mexico City to the fullest and were very satisfied with our service and our staff’s friendliness. Your feedback will be shared with the team and we are hoping to see you here again... More

Wellington NZ
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great location, right on the Zocalo Plaza. Easy to get to museums and attractions and the hotel arranged a taxi for us to go to San Angel. The Terrace was lovely for breakfast and a drink/dinner in the evening. The room was great with an amazing huge bath but it was a little odd that there was... More

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for writing this review, Casper! We are glad you enjoyed your stay and were especially pleased with the great location and the beautiful views from our rooftop restaurant. Your feedback is very much appreciated and we hope we sorted the issue with your bill to your complete satisfaction. It would be an honor for us to... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Since you arrive to the hotel all the personal makes you feel important, they recieve you with a glass of jamaica or horchata beverage. That was nice. It looks that all the personal has work backing their relation with the costumers, and happily you realize of that. I can widely recommend this hotel as a good one in Mexico city... More

Review collected in partnership with Skoosh

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Benja, we would like to thank you for being our guest and taking the time to share your experience at our hotel. It is a pleasure to know that you were satisfied with all our facilities and especially enjoyed our staff’s service. Thank you for recommending the Zócalo Central Hotel, we hope we get to welcome you as our... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I made my reservation a month in advance for a room overlooking the zocalo for a night and get the date did not respect this reservation trying to compensate with a breakfast. The attention by the front desk staff is simply horrible. Last time I stay in this hotel

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Luis, as we stated in our email to you, we are very sorry about this inconvenience. We would like to get in touch with you and are waiting for you to respond to our email with further contact details. We truly hope that you were still able to enjoy your stay in Mexico City and are looking forward to... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good location, Rooms are a little old but everything works fine, nice amenities like free water bottles on the hallways, Staff is very friendly. The rooftop restaurant has a great view to the Zócalo and Palacio de Gobierno

Was this review helpful? Yes
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Thank you very much for staying with us and taking the time to write this review about our hotel. We are glad you were satisfied with your stay and particularly enjoyed the great view from our rooftop restaurant “Balcon de Zócalo”. It would be a great pleasure to welcome you here in Mexico City at the Zócalo Central Hotel again... More

Otavalo, Ecuador
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 10, 2014 via mobile

We visited the famous roof top restaurant of the Holiday Inn in earlier years and really, really liked it then. Coming back we were surprised to see the name Zocalo Central, but the restaurant still seemed to be there, so we went up to the roof top. Huge disapointment when the lady in charge asked how old our 16 year... More

Was this review helpful? Yes 1
Zócalo Central ... H, Director General at Zocalo Central, responded to this review

Dear Wendy, thank you for taking the time to write this review, we would like to apologize for the inconvenience, this is a new law from the Mexican Government and it is our duty to comply with the law and take care of our guests’ safety. Thank you for your understanding. It will be a pleasure to welcome you again.... More

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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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