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All 280 Mexico City hotels

Holiday Inn Mexico Zocalo

3.5 of 5 Hotel   |   Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico
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79%
Ranked #43 of 280 hotels in Mexico City
A recent review
4 of 5 stars reviewed 2 weeks ago
KNYC NYC
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344 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
NYC
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is wonderful. I love the Zocalo and this hotel is steps away. Lots of restaurant and public transportation nearby. I was disappointed that my Platinum Rewards status was not acknowledged AT ALL when I checked in. This was the first hotel that I've been to where my status was not acknowledged in any way. I have stayed at... More

Was this review helpful? Yes
Zócalo Central ... H, Social Media Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for taking the time to write this review about your stay with us. We are very glad to hear that your overall experience has been a good one and you were satisfied especially with our personalized service and the rooftop restaurant we have in our hotel. There must have been a misunderstanding regarding your Platinum Status... More

Oakland, California
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here over a 4 day weekend last month. I've always enjoyed the scene around the Zocalo, which was my main reason for choosing this hotel. I had a spotless and well-appointed suite with a comfortable King-sized bed and enormous bathroom (Roman tub included), and very reliable WiFi. The staff was very helpful and responsive. Enjoyed watching the daily flag... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn Zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Brisbane, Australia
Top Contributor
70 reviews 70 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2014

I didn't expect this of the Holiday Inn.... the room was very small and bathroom incredibly small, thankfully we are tiny people not too sure how the obese people would get on here. The location is great, and the rooftop restaurant overlooking the Square amazing and we did eat there each night. The breakfast was average compared to other Holiday... More

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. , we really sorry about the issue you had during your stay. Is very important to us that our clients feel satisfied, we hope you can give us a second chance to show... More

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel was decent... not what I expected from a Holiday Inn (in a negative way). It was still clean and the rooftop restaurant is its claim to fame (DEFINITELY check it out) but the rooms were very small. As for the beds, my dad and I each slept on a Twin mattress, which were about half the size of... More

Was this review helpful? Yes 1
hizocalomex, General Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. , we really sorry about the issue you had during your stay. is very important to us that our clients feel satisfied, we hope you can give us a second chance to show... More

Chihuahua, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

I spend a wonderful weekend a this hotel it have nice bed, no nose, great hot tube, the restaurant on the 6th floor is really great and they view is fantastic beside the location is awesome you can go to many places just waking or go the "metro" and move almost everywhere in just minutes.

Was this review helpful? Yes 1
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for you review, it is very important to us know the experience of our guests, because we can to identify opportunities of improvement. The hotel is in a privileged location that allows our guests to cross the streets and to admire the beauty of our historical center; in addition from our terrace of the restaurant at... More

Essex
Top Contributor
187 reviews 187 reviews
37 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 29, 2014

The rooms are well equipped with coffee percolator, ironing board, hairdryer, bedside radio alarm etc. Oddly there is no English channel on the TV and the usual notices about the laundering of towels and saving the environment are absent. Similarly absent was any guide to the hotel its services or opening times for the restaurant. The room we had was... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for your nice comment, we feel proud the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences for each of our collaborators will have always to provide... More

Chicago
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2014

The hotel location is great. Rooms are small but clean. We enjoyed the stay and would stay there again. The staff is friendly and helpful. The restaurant at the hotel is has a nice view and the food was good.

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 29, 2014

This hotel is in an ideal location and while I would give four stars to the front desk staff and the breakfast waiters, the evening restaurant service was appalling. We were there three nights and choose to eat in the restaurant on the third.......................I now know what it feels like to be invisible. We had to ask for everything ,... More

Was this review helpful? Yes
hizocalomex, General Manager at Holiday Inn Mexico Zocalo, responded to this review

We are grateful that you have taken the time to write your comment, we really sorry about the issue you had during your stay; we will send this information to the corresponding department to take the action to avoid this type of issues, because is very important to us that our clients feel satisfied. Best Regards Julian Cotera Gerente General More

Monterrey, Mexico
1 review
5 of 5 stars Reviewed May 27, 2014

Holiday Inn Zocalo is a nice hotel with super nice staff. Isack and Charles are very friendly. This hotel has everything a traveller is looking for, great breakfast, nice common area but also enough privacy. Great value for money!! Best Wishes all the way to Df

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

Mascota, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

I spent three nights at this hotel on my way back from a vacation to Panama, Cartagena and Quito. If your looking for a large, luxurious room. This is not the place for you. The rooms are small, and minimalist. Having said that, I had everything I needed -- cleanliness, a good bed, a modern bathroom, strong wifi signal, and... More

Was this review helpful? Yes
hizocalomex, Guest Relations Manager at Holiday Inn Mexico Zocalo, responded to this review

Thank you very much for your nice comment, we feel proud of your stay with us has been fulfilled, expectations and the attention that received on behalf of our collaborators has been of your total pleasure. We can assure you that in Holiday inn zocalo we are compromised in offering to each of our guests personalized attention and unique experiences... More

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Additional Information about Holiday Inn Mexico Zocalo

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Mexico Zocalo 3.5*
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Holiday Inn Mexico Zocalo Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#31 Romantic Hotel in Mexico City #34 Family Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Hotel Holiday Inn Zocalo is located in the Main Square of the Historical Center of Mexico City and is the only five star hotel of International prestige in this area.Located in front of the National Palace of Government,Monte de Piedad, and the Metropolitan Cathedral, the hotel is only five minutes from the Bellas Artes Palace, Aztec ruins of the Templo Mayor, San Idelfonso Museum, the Supreme Court of Justice, and is surrounded by museums, theatres, restaurants, stores, handcraft markets and financial centers. The hotel maintains all the importance and grandeur of its colonial building, where Emperor Moctezuma's Palace was located, and later, the residence of the conqueror Hernan Cortes. Today, from the terrace-restaurant to the comfortable suites with amazing views of the Zocalo, you will feel that ancestral glory that Holiday Inn Zocalo preserves with its beautiful interior and modern facilities. The warmest welcome proves why it is another treasure of the Historical Center and heritage of humanity. We are the only hotel with its own parking.For this season we handle many packages to discover the beautiful downtown area, like Turibus & Six Flags . The Holiday Inn Zocalo is the offical hotel of Bellas Artes. Come to visit the new museum Fingerprints of live . ... more   less 
Number of rooms
110

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