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All 286 Mexico City hotels

Holiday Inn Hotel & Suites Zona Rosa

3.0 of 5 Hotel   |   Londres 15, Col. Juarez, Mexico City 06600, Mexico
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Ranked #85 of 286 Hotels in Mexico City
A recent review
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72 reviews from our community

Traveler rating
    16
    38
    13
    3
    2
See reviews for
8
14
8
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • All months
    (72)
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    (25)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel like 100 nights! Why? Because for business purposses I travel a lot to Mexico City, and I found at this hotel a good option for a long stay. I really enjoy the facilities at room ,the suites are huge and really comfortables! The atentitons from reception desk people, waiters, and the rest of workers inside... More

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HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Gil Vazquez Holiday Inn & Suites Mexico Zona Rosa appreciates his distinguished preference to stay with us and the time it took you to write your comments about your stay, it is very gratifying to know that your experience has been entirely comfortable, the location, facilities and service our staff have covered your expectations, our main objective is the... More

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 5, 2014

Convenient, quiet location.... little else!. food so/so. sewage smell/odor (room 104), mosquitos, advertised exchange rate at check-in fine; when you go to exchange money, rate is approximately 25% below bank, cambio rates (don't wait to pay bill via cash during off business hours for exchange rate); elevator/plumbing noise . very slow check out. unable to call 800# from front desk!... More

Was this review helpful? Yes
HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Lee084 Holiday Inn & Suites Mexico Zona Rosa welcomes your distinguished preference to stay with us twice during the month of July, also appreciate the time it took you to send us your comments about your experience at our hotel, for us it is very important that your stay will be a pleasant one, we regret the inconveniences encountered... More

Mexicali, Mexico
Top Contributor
80 reviews 80 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 23, 2014

Located a couple blocks away from the busy Zona Rosa in Mexico City, this hotel is an excellent choice given the location and price. You´ll get a nice clean room, quiet enough to have a good night sleep. Service is top notch on this property as well, everybody was willing to help. The restaurant has a limited ammount of dishes,... More

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HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear jfernandez76 On behalf of the entire team who work at home Holiday Inn & Suites Mexico Zona Rosa appreciate the time it took you to leave your kind comments on Tripadvisor for us is very gratifying to know that you enjoy your stay on the location, facilities and service we provide to our guests. It will be a pleasure... More

Burgess Hill, United Kingdom
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 30, 2014

I must have read these reviews when I booked the hotel, so not sure why I was quite so surprised! A very small boutique type hotel - not at all typical Holiday Inn. Good things - very friendly staff, very sizeable rooms (I ended up in a suite), great location. Not so good - my room had no natural daylight... More

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HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear SeagullSteve Thank you for choosing! On behalf of the entire team who work at Holiday Inn Zona Rosa appreciate the time it took you to send us your kind comments regarding the experience lived in this home for us is a pleasure to know that you enjoyed your stay with us. Please trust us to put at your disposal... More

Toronto
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2014

I was a bit hesitant to stay at this hotel since the picture online was a bit insignificant. But then I got to the hotel and discovered that it was an old mansion from the times of when Porfirio Díaz was Mexico's infamous dictator. Our room was located at the very back of the first floor. Staff was very polite... More

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HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Juan R On behalf of the entire team who work at Holiday Inn & Suites Mexico Zona Rosa sincerely thank you for choosing to stay in this home; well as the time it took to leave your kind comments on Trip Advisor, we are pleased to know that you enjoyed your stay and that the hotel was your total... More

Tauranga
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2013

We are in the middle of a five day stay and have found the place very clean and tidy, the staff very helpful with many speaking english. As mentioned by some others this is not a normal Holiday Inn as it is much more like a boutique hotel. Highly recommend.

Was this review helpful? Yes
HiZR, Director de Relaciones Públicas at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Galdancio (Tauranga): Thank you for taking the time to share your recent experience with us here on TripAdvisor. It means so much to hear you say that it positive experience with us. We're also very glad that you enjoyed the staywith us. and we look forward to welcoming you back soon Lilian Cruz / Reservations Manager More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 13, 2013

Stayed here as part of a tour and most people were left feeling the same, nice enough hotel but far too many problems and issues needing to be fixed. People were placed in to the wrong room on multiple occasions, half of our stay they had overbooked and did not have enough beds and many were forced on to very... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear AJ1189, Thank you for taking the time to complete a review on your stay. I appreciate and wish to thank you for the kind words intended for the staff. I am sorry that you encountered some issues with the unsatisfactory sleeping condition during your stay. Your comments are being reviewed by the hotel's management and appropriate action will be... More

1 review
3 of 5 stars Reviewed April 22, 2013 via mobile

2nd Time staying here on business. Internet is decent. Restaurant for dinner is yummy. Tajin tacos, mmmm. Close walk to reforma. Always taxi services although hotels unmarked taxis are 3x the cost. Room views are terrible. Quiet. Overall for a business trip I recommend it if you are after priority club points, otherwise there is comparable hotels for less buck.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear adamja, Thank you for your candid review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Thank you for staying with us, and we hope to have an opportunity to... More

Chihuahua, Mexico
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2013

This place is good for staying and spend your time knowing the city, not to enjoying the hotel amenities. Located at walking distance from Reforma, Zona Rosa, Angel de Indep, US Embassy, and 5-10 minutes taxi distance from Zocalo, Cathedral, Chapultepec, el Castillo, Zoo, Museo de Antropologia, etc. makes it a good choice for having a taste of Mexico City.... More

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Salt Lake City
Contributor
19 reviews 19 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 2, 2013

I stayed at the Holiday Inn and Suites a few months ago and found it to be a wonderful hotel One review said the décor was dated. It is a new refurbished hotel and not dated. Anything that appears dated is done so to maintain the interior of the old hotel that was a gem as well. The nicest think... More

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Additional Information about Holiday Inn Hotel & Suites Zona Rosa

Address: Londres 15, Col. Juarez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Zona Rosa 3*
Number of rooms: 50
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Also Known As:
Holiday Inn Hotel And Suites Zona Rosa
Holiday Inn Zona Rosa
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Hotel & Suites Zona Rosa Mexico City

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