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All 280 Mexico City hotels

Plaza Suites Mexico City

4.0 of 5 Hotel   |   Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
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87%
Ranked #31 of 280 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 3, 2013
Bufi1 Mexico City, Mexico
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105 people have reviewed this hotel

Traveler rating
    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Plaza Suites Mexico City
See the most recent reviews
Mexico City, Mexico
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed September 3, 2013

My husband and I were in Mexico City in August and joined our daughter who is there on a long term assignment. This hotel has very nice suites (more like a condo than a hotal suite), but one thing that made it most special was the attention from the staff. I would not even look for another place to stay... More

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Guelph, Canada
Top Contributor
264 reviews 264 reviews
51 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed August 11, 2013

We decided to stay here in April. The Entrance is a bit hard to find as it is on one of the upper levels but once you work that part out the rest of the hotel is great. It is located on the main street (and even though the area can be a little sketchy if you walk off the... More

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HK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 30, 2013

We stayed for 8 nights in their one bedroom apartment. We are very happy with the room. The indoor pool is really nice but guests need to pay a resort fee to use it. The building has rather tight security (especially with the use of elevators). Staff are attentive but may seem new to the service industry.

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Queretaro, Mexico
Top Contributor
65 reviews 65 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed May 13, 2013

This is the worst hotel I have ever stayed in Mexico City. When you get there they make you wait up to 5 minutes to let you in the parking lot, NO LOBBY!!! There are only 3 floors that work as a hotel so they say this is for security for suite owners, but after driving for 3 hours and... More

Was this review helpful? Yes 4
Plaza S, Manager at Plaza Suites Mexico City, responded to this review

Dear Guest: We are really sorry you had such a bad experience with us. We have 24 hour security, and to let you in you have to ID as a hotel guest given we are a residential and hotel complex, this is for the security of the residents and guests. Our transportation service is waranteed by us in service, security... More

Huatulco, Mexico
Top Contributor
74 reviews 74 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 16, 2013

We decided to stay here because we always stay at the hotel right across the street. When we told the manger that, he gave us a free upgrade to a suite which was quite impressive. It was more like an apartment-two bedrooms, two baths, living room, kitchen, dining area. The view was magnificent. I read on the other reviews that... More

Was this review helpful? Yes 1
Leon, Mexico
Top Contributor
52 reviews 52 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 9, 2013

We have three young children and just returned from a 3 night vacation in Mexico City. I have regularly traveled to Mexico City for the past decade and previously lived in the city. In our opinion, this is the best option we've seen for families spending multiple nights in the D.F. Yes, it is a pricier option than some. However,... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

Just came back from a short trip to Mexico City and could not be happier about my stay at Plaza Suites. Great location, great suites, great facilities, perfect service, perfect location. The kitchen is a perfect detail if you prefer a light dinner and a comfortable night after a busy day. Will be back for a longer stay.

Was this review helpful? Yes 2
Denver, Colorado
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 15, 2013

This is a wonderful hotel for business travelers who are on the road too much! The service is top-notch, the rooms are all mini-suites with complete kitchens and washer/dryers, and there are hotel-like amenities that include daily maid service, pool, toiletries, and room service. The majority of this building is full-time residents, but you can slide in as if you... More

Was this review helpful? Yes 3
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 4, 2013

This was by far the worst stay. So bad that I left within a week though I was supposed to stay for 2 months. Start with the location, in one word NOISY at any time of the day/night. The front desk staff; extremely unhelpful. Didn't have numbers of local taxis'. Refused to keep them as they expect you to take... More

Was this review helpful? Yes 2
PSMEX, Sales Manager at Plaza Suites Mexico City, responded to this review

Dear Mr. Shah, Thank you for taking the time to give us feedback about your stay. We are truly sorry that you didn´t enjoy your stay at Plaza Suites. Adressing your above comments, we would like to say that our hotel is located in Paseo de la Reforma, which is one of the most important touristic, financial, comercial and artistic... More

Brisbane, Australia
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed at the Plaza Suites for 3 nights, and it was fantastic. Extremely clean, homely and the beds were incredibly comfortable after a long flight. The service was exceptional. The situation of the hotel is excellent with food & shops closely situated. Our tour guides found the place without any trouble. Highly recommended. The only negatives would be (1)... More

Was this review helpful? Yes 1
PSMEX, Sales Manager at Plaza Suites Mexico City, responded to this review

Dear guest, Thank you very much for your kind review and we are very happy to know you had a pleasant stay with us. Addressing your two points: 1) Due to an availability problem, we had to give you a Two Bedroom Suite and we sincerely apologize about the inconvenience. We were not informed about your early check out next... More

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Additional Information about Plaza Suites Mexico City

Address: Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Plaza Suites Mexico City 4*
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Also Known As:
Plaza Suites Mexico City Hotel Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Mexico City #15 Luxury Hotel in Mexico City #20 Business Hotel in Mexico City
Hotel Class
Number of rooms
29

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