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Plaza Suites Mexico City

Certificate of Excellence
Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
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1 room 1 adult
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Plaza Suites Mexico City
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211 Reviews from our TripAdvisor Community

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Puebla, Mexico
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night due to their pet friendly policy. Otherwise, given their very high cost (it would be equivalent to paying, say about $500 for one night at a US hotel) there are much better options in Mexico City. Some of my gripes: Very complex and time consuming entrance procedure for cars. Security actually seemed confused to see... More 

Helpful?
Thank SantaMonicaLou
Salt Lake City, Utah
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I traveled to Mexico City by myself and wanted to find a hotel that made me feel secure and still close enough to the city center. Look no further! Check-in was seamless. I was upgraded to the penthouse which was amazing! The view that you get of Mexico City was incredible. They offer room service (additional 10% surcharge) or you... More 

Helpful?
Thank BlackLotus801
Tijuana, Mexico
1 review
1 of 5 stars Reviewed 5 weeks ago

Did my reservation with expedia, they warranted the transportation to the airport included in my rate, at booking, transportation available with extra fee, extra charge for the use of fee resort $29 dlls in case you use pool or spa (wich has own rates) if you don't use still pay, has no restaurant, but menu for breakfast is available wich... More 

Helpful?
Thank Irais B
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimada Irais B Muchas gracias por sus comentarios. Ya hemos compartido con Expedia su experiencia para verificar que ambos proporcionemos... More 

Chicago, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 9, 2016

If you do like electricity, this is not the place for you. We spent three days and two nights here and we never had consistent electricity in the room. It'd be on for two minutes and then off for two minutes. No, we weren't in the room much, but when we were, it was maddening. When we connected the front... More 

Helpful?
1 Thank SamBeckett1906
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado SamBeckett1906 Muchas gracias por dejar sus comentarios. Es lo que nos permite mejorar día a día. Le pedimos una... More 

Budapest
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed December 12, 2015

I stayed there 5 days and I enjoyed it a lot. Very kind and helpful staff is definitely a good thing. The apartments are modern, clean and comfortable. The bed and bedding was of good quality. The location is fine, walking distance from the Centro Historic and other attractions. I used the spa and I liked it - sauna and... More 

Helpful?
Thank mademmi
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimada mademmi Nos complace saber que disfrutó tanto nuestras instalaciones como nuestra ubicación y y servicio. Es un gusto saber... More 

Ottawa, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 7, 2015

Plaza Suites was a great place to stay for the money. I typically stay in hotels in Mexico City but everything was booked up. Check in was fast but my work colleague and myself were checked into the wrong room at the beginning. There was only one room. Checkout was over 15 minutes as tehy had to inspect the room... More 

Helpful?
Thank Rob C
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Rob C Gracias por dejarnos sus comentarios. Nos complace que nos haya dado la oportunidad de servirle y nos... More 

Auckland, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 21, 2015

The apartment was excellent - very spacious, clean, well-equipped (laundry, full kitchen, etc.). The pool (25m?) and gym were well-equipped and quite. Staff were always standing by and access cards are needed in elevators so security is very good. Ear plugs were provided to help dull the traffic noise. All the staff were friendly and helpful. The breakfast was excellent;... More 

Review collected in partnership with this hotel

Helpful?
Thank costello_m
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Huésped Agradecemos mucho se haya tomado la molestia de dejarnos su comentario. Nos complace saber que disfrutó tanto nuestra... More 

Torrance, California
1 review
4 of 5 stars Reviewed November 8, 2015

We had a great trip for the holiday weekend in Mexico City: visiting family, F1 Races and sight seeing. The hotel was in a good location with outstanding security. My husband and I wore shorts - being from California and they would not let us in to the game/bar room- Culture Differences. Down fall - the honking from the traffic... More 

Review collected in partnership with this hotel

Helpful?
Thank team4me
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado team4me Nos da mucho gusto saber que disfrutó su estancia en la Ciudad de México, los eventos de F1... More 

Norwich, United Kingdom
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 4, 2015

We went for the Grand Prix and to see a little bit of the City. The complex is mainly residential with a few floors only as a hotel. The ground floor entrance is not the hotel reception. The man on the ground floor asked us to wait (I understood a little Spanish) and then someone from the hotel staff appeared.... More 

Helpful?
1 Thank Michelle L
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimada Michelle L Agradecemos mucho se haya tomado el tiempo y la molestia de dejarnos tan completo comentario. Nos complace... More 

Campbell, California
1 review
5 of 5 stars Reviewed November 3, 2015

every thing was great accept not enough employees at hotel spoke English. Breakfast was confucesing when ordering and asking for such items as butter or lemon for hot tea. Having to write a certain amonte of words is weird.

Review collected in partnership with this hotel

Helpful?
Thank 986gary
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado 986gary Muchas gracias por su comentario. Nos da gusto saber que su estancia le pareció grandiosa. Me gustaría comentarle... More 

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