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Plaza Suites Mexico City

Certificate of Excellence
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Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
Plaza Suites Mexico City
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Ranked #30 of 293 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
WestJ4395 Seoul, South Korea
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153 reviews from our community

Traveler rating
    97
    31
    14
    3
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

The room was always clean, and pleasant. The view was amazing. I would visit this hotel again if I have a chance to stay in Mexico city in the future. Just one recommendation, the room seems a bit dark. It would be much better if the lamps are brighter.

Review collected in partnership with this hotel

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Querido huésped. Muchas gracias por tan amable comentario, en Plaza Suites Mexico City nos enorgullece saber que la dedicación con... More 

Houston, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been staying at this location since two years ago. The development has 2 options for your stay. Short lease apartments (1, 2 or 3 rooms per night ) and monthly apartment lease. We used to stay at Hotel Camino Real which is also a good option but if you stay for a long time it's really pricey. My... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Huésped. Le agradecemos el tiempo tomado para darnos su retroalimentación, así como su lealtad hacia nosotros durante los dos... More 

Bellevue, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

The room has a living room, kitchen and washer, so if you like an apartment rather than a hotel, this would be a good place to stay. You will be charged with resort fee even though you do not use the health club. The room at the pent house gets really hot during the daytime even you set the two... More 

Review collected in partnership with this hotel

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado huésped. Gracias por sus comentarios. Nos complace que nuestras instalaciones hayan sido de su total agrado, como bien comenta... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Arrived to hotel late at night and try to find the entrance of the hotel later to found out it is a condo complex which is only 3 floors out of 23 floors is called Plaza suites hotel. This was not mentioned anywhere. It is false advertising! The hotel was clean but employees are not speaking English and they were... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado EricMorris. Agradecemos el tiempo tomado para escribir su comentario, en Plaza Suites México City nuestro objetivo es mejorar día... More 

Playa del Carmen, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

It's a very nice hotel located in a great location in Mexico City, it's just in the middle of some of the most interesting areas of the city: downtown, Polanco, la Roma, la Condesa, Zona Rosa. I stayed with my partner in a very comfortable suite with all amenities from an apartment, living room, dining room, kitchen, it has a... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Jorgeaso Agradecemos se haya tomado el tiempo de escribir tan buen comentario, nos complace enormemente el saber que haya... More 

Santa Cruz, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

Plaza Suites is perfect for a lengthy stay in the city- full kitchen, washing machine, very nice pool and gym. The rooms are in perfect condition and very comfortable and the staff was extremely helpful (was very surprised about the other reviews saying they weren't). The only downside is that there is not a full restaurant and bar like a... More 

Review collected in partnership with this hotel

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado huésped. Gracias por sus comentarios, nosotros igualmente nos consideramos una excelente opción tanto para cortas como para largas estancias... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 10, 2015

Good central location. We arrived here for our first visit to Mexico City and Mexico for that matter. The apartments (we had a 2 bedroom) are nicely fitted out and modern. Internet was a bit flakey. If you have important work it may pose some issues. All the staff were very friendly but somewhat under trained. If you are having... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Plaza Suites M, Director de Relaciones Públicas at Plaza Suites Mexico City, responded to this review
Google Translation

Apreciable earlyriser422, En Plaza Suites que más que nuestro huésped es nuestro motivo y razón de ser, como menciona, nuestras... More 

Shalimar, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2015 credit card Amex Card Member Review

This hotel really makes you think you will be living a strong 4 star experience, until you start noticing all the weird design and function flaws. The a/c that only works part of the time; the design that makes the street noise even noisier if you try and leave the windows open because the a/c isn't working, and the fact... More 

Was this review helpful? Yes 1
Plaza Suites M, Director de Relaciones Públicas at Plaza Suites Mexico City, responded to this review
Google Translation

Apreciable Gloria F, Agradecemos el tiempo invertido para brindarnos retroalimentación, en Plaza Suites nos apasiona trabajar con la mejor calidad... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2015

The room is fine, clean and with decent view. However, I've had the worst customer service in my life. Every time we asked for something (like shot glasses etc) on the phone, the staff was like "yes we will send you xx to your room right away", but it never happend... I had to come down to the lobby and... More 

Was this review helpful? Yes 1
Plaza Suites M, Director de Relaciones Públicas at Plaza Suites Mexico City, responded to this review
Google Translation

Estimada Canwen D, Gracias por elegir a Plaza Suites en su visita a la Ciudad de México, apreciamos mucho la... More 

Denver, Colorado
1 review
3 of 5 stars Reviewed December 13, 2014

The suites are very nice furnished and the location is not too bad. If you get a lower floor noise can be a problem. The service is ok but certainly not what I would expect from an hotel of this category especially in Mexico City. You will need to leave a substantial deposit for each night you stay so make... More 

Was this review helpful? Yes
Plaza Suites M, Director de Relaciones Públicas at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado eljoel100, nos sentimos muy contentos de que nuestra decoración y amoblado haya sido de su agrado. Plaza Suites Mexico... More 

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