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Plaza Suites Mexico City

Certificate of Excellence
4.0 of 5
Hotel website
Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
Plaza Suites Mexico City
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Ranked #38 of 295 Hotels in Mexico City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
Jean-Marc V LA
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174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I stayed here a couple of weeks ago and it was the worst choice ever. Plaza Suites has cool rooms and a decent location, but the manager had terrible attitude and was not helpful at all. Breakfast was cold and took hours. Overall wouldn´t stay here again.

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LA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay, particularly on business. It is within a shared high end condo building, which was a little strange, but I would surely go there again. it was actually pleasant that way for me, as it wasn't being overrun with tourists and check in issues, etc. I would easily return.

Review collected in partnership with this hotel

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Jean Marc. Para Plaza Suites es un placer recibir tan valioso y positivo comentario y agradece el tiempo tomado... More 

Monterrey, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2015

I made a reservation for 2 nights. The day before my trip started, my plans changed and I wanted to cancel o change my reservation (for 1 night only). Canceling was not an option because the 1-night penalty would kick in. So I went, I checked in, let them know that I would only be staying 1 night, stayed the... More 

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Jose A M Le agradecemos sus comentarios, la retroalimentación siempre nos ayuda a mejorar. Lamentamos mucho que su experiencia... More 

Washington
1 review
5 of 5 stars Reviewed May 2, 2015

We spent 14 weeks at Plaza Suites while in Mexico City on business. The room was sleek, modern, and very comfortable. The bedroom and bath were very spacious. Since we were relatively high up we did not find the street noise to be much of a problem. The kitchenette is a bit small, with no dishwasher, but worked just fine... More 

Review collected in partnership with this hotel

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Sr. Douglas P. Antes que nada nos gustaría agradecerle sus comentarios, para nosotros es siempre importante conocer la opinión... More 

1 review
5 of 5 stars Reviewed April 22, 2015 via mobile

I travel every week and dread the hotel lifestyle. It was nice to stay at a place that had the downtown condo feel to it. Place was more than I expected at a price cheaper than the local hotel chains near by. Walking distance to reataurants, bars and local historic attractions. Breakfast was delicious!! My colleagues had issues with the... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Pedro M. Le agradecemos por su tiempo para darnos su retroalimentación. Estamos muy complacidos de que su estancia con... More 

1 review
5 of 5 stars Reviewed March 27, 2015

Excellent hotel! Beautiful hotel, friendly staff, super clean in a excellent location, loved it! We would definitely be staying at this hotel again if we're back in Mexico city. Hotels is very centralized and close to all the major places to visit while your stay in Mexico city.

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Apreciable Melissa J. Gracias por su amable opinión. Le agrademos el elegirnos como su casa en la Ciudad de México,... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed March 16, 2015

The room was always clean, and pleasant. The view was amazing. I would visit this hotel again if I have a chance to stay in Mexico city in the future. Just one recommendation, the room seems a bit dark. It would be much better if the lamps are brighter.

Review collected in partnership with this hotel

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Querido huésped. Muchas gracias por tan amable comentario, en Plaza Suites Mexico City nos enorgullece saber que la dedicación con... More 

Houston, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 14, 2015

We have been staying at this location since two years ago. The development has 2 options for your stay. Short lease apartments (1, 2 or 3 rooms per night ) and monthly apartment lease. We used to stay at Hotel Camino Real which is also a good option but if you stay for a long time it's really pricey. My... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado Huésped. Le agradecemos el tiempo tomado para darnos su retroalimentación, así como su lealtad hacia nosotros durante los dos... More 

Bellevue, Washington
1 review
4 of 5 stars Reviewed March 4, 2015

The room has a living room, kitchen and washer, so if you like an apartment rather than a hotel, this would be a good place to stay. You will be charged with resort fee even though you do not use the health club. The room at the pent house gets really hot during the daytime even you set the two... More 

Review collected in partnership with this hotel

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado huésped. Gracias por sus comentarios. Nos complace que nuestras instalaciones hayan sido de su total agrado, como bien comenta... More 

1 review
3 of 5 stars Reviewed March 3, 2015 via mobile

Arrived to hotel late at night and try to find the entrance of the hotel later to found out it is a condo complex which is only 3 floors out of 23 floors is called Plaza suites hotel. This was not mentioned anywhere. It is false advertising! The hotel was clean but employees are not speaking English and they were... More 

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plazasuitesmex, Director General at Plaza Suites Mexico City, responded to this review
Google Translation

Estimado EricMorris. Agradecemos el tiempo tomado para escribir su comentario, en Plaza Suites México City nuestro objetivo es mejorar día... More 

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