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All 282 Mexico City hotels

Plaza Suites Mexico City

4.0 of 5 Hotel   |   Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
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Plaza Suites Mexico City
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84%
Ranked #32 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Tomoko0924 Japan
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    75
    19
    8
    2
    7
See reviews for
24
25
11
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Japan
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The room is simple but has high quality facilities e.g. dining space with enough cooking tools for long stay, theatre room with sofa, bed room and toilet with cute amenities. The location is good to walk for sightseeing in Centro, super market, local restaurant etc. We're sure to choose this hotel at our next visit to MEX. FYI, this hotel... More

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear guest. Thank you very much for giving us your comments. In Plaza Suites the guest is the most important person, we always give our best to provide the best service and modern facilities in order to make our guest feel at home. We will be ready for your next visit and we want to let you know that we... More

Mill Creek, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at many of the hotels in this area of Reforma, and this is my new go-to hotel. The saff is outstanding and the suites are huge and have all the amenities you might want. I'll be back! The dining is not exceptional, but I don't typically like to eat at the hotel anyway. So it's great that I... More

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Guest. Thank you very much for taking the time to leave us your comments. We are very pleased to be chosen for you as your new hotel. We also have an excellent gym, a pool with an incredible view of Reforma Avenue and a 24 hour taxi service always ready. We recommend you to taste our chilaquiles with cream... More

Novosibirsk, Russia
1 review
4 of 5 stars Reviewed 1 week ago

Spent 5 nights at this hotel. Very good location, perfect facilities. The "room" I've got had 2 bathrooms, kitchen, washing machine, and 2 TVs. It would be a perfect place to stay with the family. Everything was perfect. Note that the hotel takes a deposit or applies the hold to the credit card of ~ $100 USD per night at... More

Review collected in partnership with this hotel

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Guest. Thank you very much for taking the time to leave us your comments. It has been a privilege to be at your service, also we want to let you know that all of our rooms have a great view to Reforma Avenue, and that we have free wireless internet and a good gym. We kindly inform you that... More

Altstatten, Switzerland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

its a nice and modern hotel.the airport transport from the hotel was excellent and we could make a late check-out. but the serivce is really bad.we have ordered for two times room-service .and both orders came totally wrong. ;-) apart from that due to late breakfast opening hours we even could not eat breakfast before our tour, starting at 7am.... More

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Guest. Thank you very much for taking the time to give us your comments. We are glad that you liked our facilities and our transportation service. We are also glad that we could give you a late check out, when our availability allow us it is our pleasure to help our guests with early check in or late check... More

Copenhagen, Denmark
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a nice, modern hotel. It has all the modern facillities, but is lacking in personality. The suites are spacious, and the fact that each suite has a washing maschine is brilliant. The staff was attentive and well instructed. On the downside, it's strange that only one small cup of coffee is included in the breakfast. And also we... More

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plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear. Guest. We appreciate very much your comments about Plaza Suites Mexico City; we are pleased to know that you enjoyed our hotel and the modern facilities. It is very important for us to make our guests feel at home, so we provide fully equipped suites and a personalized service. We would like to inform you that there is no... More

New Delhi, India
1 review
5 of 5 stars Reviewed July 16, 2014

It was a long stay, and I am glad to choose Plaza Suites over Intercontinental presedente - Mexico.The apartment gives a feel as if you are home, and super friendky staff makes you feel as if you are staying close to your closed ones. It was a 12 nights stay at Plaza suites and our stay was very confortable. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear. Mr. Varun. It is quite a privilege have been at your service and overall have been part of this excellent experience in your life; we are very pleased to have exceeded your expectative. The main point in our suites is giving the perfect blend of business and pleasure with a friendly service that is ready to assist you the... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

In mid Feb I visited Mexico City with my grandchildren and family. We were a total of 7 people, so we rented two units at the Plaza. It worked out to be an amazing experience! We had two large bedroom penthouses, and thanks to the helpful and extremely pleasant manager, Andrea Del Villar Moreau we were upgraded to an upper... More

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2014

Stayed at the Plaza for four night in early February 2014. Booked a one bedroom and was upgraded to a two bedroom on the top floor. High quality apartment and the staff were exceptional, particularly helpful receptionist with English language and good customer service. Some street noise, but this is Mexico City. Main museums and the Zocola a walk away,... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2014 via mobile

Nice area, good upgraded room. Just Terrible management policies. 30 pesos to call a free 1800 number? Taxi Service is a scam. 5 times more than any taxi. If you call another taxi service from skype or so, you be better off. Worse is they lie to you that they cant call out to a taxi for you, refuse to... More

Was this review helpful? Yes 2
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Guest, Thank you for taking the time to place a comment. We would like to explain to you, taxi services taken from a hotel are more expensive than taking a street cab for several reasons, like bilingual drivers, nice, comfortable and recent cars and specially because they provide a secure service. We cannot call a street cab for one... More

Geelong, Australia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 1, 2014

We enjoyed our 3 night stay in this terrific apartment style hotel. The living room was a generous size with kitchen and a fold out sofa bed in a nook off from the kitchen, which also had a decent size shower/toilet. The King room was huge with walk in robes and large bathroom with bath. Very comfortable beds and amenities.... More

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Additional Information about Plaza Suites Mexico City

Address: Av. Paseo de la Reforma #77, Mexico City 06030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Plaza Suites Mexico City 4*
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Also Known As:
Plaza Suites Mexico City Hotel Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Mexico City #13 Family Hotel in Mexico City #16 Luxury Hotel in Mexico City
Hotel Class
Number of rooms
29

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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