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All 287 Mexico City hotels

Galeria Plaza

4.0 of 5 Hotel   |   Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
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Galeria Plaza
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Ranked #93 of 287 Hotels in Mexico City
A recent review
5 of 5 stars reviewed 1 week ago
Chris L Peoria, Illinois
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379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peoria, Illinois
Top Contributor
68 reviews 68 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Don't know how many stars this hotel claims, but I give it at least four. Good clean room and good location to see things in Mexico City. Found the breakfast buffet to be very complete. Ate dinner there three nights and, unfortunately, found waiters to be uneven in treating customer. Staff at front desk and in business center speak English... More 

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4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I couldn't resist booking this hotel, found it at an amazingly low rate. The location is wonderful with beautiful walkable blocks and it's close to Aveneda Reforma. The hotel has a really pretty rooftop pool. Unfortunately I didn't have the opportunity to check it out, nor the restaurant or bar. Great internet connection. Clean and practical room.

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Mazatlan, Mexico
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

this hotel has a nice location, but the property is old the rooms are spacious, clean but needs a major renovation the lobby also needs a renovation, the staff is friendly, I had breakfast in the restaurant and is quite expensive and average food, the surrounding area it has several dining option and is close to trendy area polanco

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Manuel A, Gerente at Galeria Plaza, responded to this review
Google Translation

Estimado Huesped Jack Ordaz: Le agradezco a nombre de todo el staff del Hotel su comentario sobre nuestra propiedad, nos... More 

Prague, Hlavni Mesto Praha, Czech Republic
4 reviews 4 reviews
1 of 5 stars Reviewed 5 weeks ago

I do not recommend to stay there, we stayed with 2 colleagues and noone was satisfied: The WIFI is free but you have to get a special password valid for 24 hours per each device! Despite the service book, the plug adapters and converters are not available, the reception tells you to buy them or rent them. The reception is... More 

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Manuel A, Gerente at Galeria Plaza, responded to this review
Google Translation

Estimada Huésped Martina C: Le agradezco el tiempo que tomó en hacernos llegar sus comentarios, le comento que en breve... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2014

My family and I booked a last minute room at Galeria Plaza on 11-10-14. The hotel staff was very friendly and accommodating . check In was fast and easy. The bellman informed us we were the first to stay in our room since it was recently remodeled. The room did not have a mini fridge but that was no big... More 

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Los Angeles, California
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 13, 2014

The front desk reception was rude and unprofessional. When addressing our specific concern, Manuel, the Hotel Manager, was equally rude and inept. I requested a change in rooms as the hotel had decided to perform maintenance on the floor below us. With construction noise beginning at 8 a.m. and a room smelling of heavy paint by 12:00 p.m., it was... More 

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Manuel A, Gerente at Galeria Plaza, responded to this review
Google Translation

Estimado Huesped RAlmaraz: De verdad me apena mucho y no tengo cara para disculparme por la amarga experiencia que pasaron... More 

1 review
2 of 5 stars Reviewed November 12, 2014

We stayed there for a week. I did not like because there were many people smoking at the main entrance always. Also, maintenance people were to loud. Customer service was fine... wifi was free but very bad service... we got disconnected many times...

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

I booked this hotel via the hoteltonight app. I got a pretty good deal. I arrived a few hours later and my reservation couldn't be found and was told they were sold out. I brought over my receipt showing the room was already paid for and debited from my account. Roughly 45 minutes later they found my reservation. Although the... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 5, 2014

We have stayed at The Galleria Plaza many times. This time we were looking forward to a renewed hotel. The first impression was that there was no one to take our bags, when we got out of the cab. After a few minutes a bellman rushed down the steps. We did not recognize any of the staff on the floor... More 

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Leamington Spa, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

I have recently returned from Mexico city staying at Galeria Plaza, and reading some recent reviews i am wondering if they are getting them selfs muddled up with another hotel. From the moment i arrived i recieved a warm welcome from the concierge and reception staff. For 3 nights i was on the 3rd floor but recieved a letter which... More 

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Additional Information about Galeria Plaza

Address: Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Galeria Plaza 4*
Number of rooms: 434
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Also Known As:
Galeria Plaza Hotel Mexico City
Galeria Plaza Mexico City
Hotel Style:
#31 Luxury Hotel in Mexico City

158 photos of this hotel

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Room/suite (8)
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