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Galeria Plaza

Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
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Galeria Plaza
Best prices for: 1 room 1 guest
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Ranked #69 of 294 Hotels in Mexico City
A recent review
4 of 5 stars reviewed yesterday
westcorktravellers West Cork Ireland
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423 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Cork Ireland
Top Contributor
102 reviews 102 reviews
69 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our first Mexican hotel after flying in from Cuba and it was very different. Yes it is a business hotel but the rooms etc are of a good standard. Its located in a good part of the city with tree lined streets giving it a very European feel. Walking around is pleasant with little hassle. The staff were... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Everything should be rated according to their price. 5 day trip. The staff gets the complete 5 stars. everyone was helpful. Room is clean, carpet was a little stained. Doors and walls are not sound friendly, only one day we have neighbors and we could hear their TV, but we didn't care. Locate is great, a lot of restaurants near,... More 

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Austin, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was a standard US hotel room but it had great costumer service. The rooms were large and the beds we're comfortable and clean. Large walk in showers and bathrooms. Great location but quieter area... Will stay here again...

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Plano, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed there with my girlfriend a little over a week ago. This is a quiet unassuming hotel in Reforma. I knew from the other reviews that there was a remodel in progress. The remodel appears to have been completed or, at least, not noticeable. I stayed on the 11 floor which is their Brisas Business Club. While I was... More 

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Manuel A, Gerente at Galeria Plaza, responded to this review

Dear Mr. Michael: Thank you so much for your time on giving us feedback about your visit, we are working on providing a better level of comfort for all our guests, and on the other hand, we are pleased to know you liked the BBC Lounge Area. Looking forward to host you again. Kind Regards, Manuel A. F. Desk Mngr. More 

Scituate, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stayed here for 8 nights and would recommend this hotel. It is in a great location. The breakfast buffet has everything you might want. There is tons of fresh fruit, an egg station, mexican dishes, juices and lots of bread choices. Guadalupe and Victor were very nice in the restaurant. Our room had no hot water and they moved... More 

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 5, 2015

This hotel was in a safe area one block off of the Reforma in a safe area - which was important to me since I am a woman traveling alone - it was clean and the bed was quite comfortable and it was quiet on the 9th floor (even though remodeling in the lobby is still going on). When I... More 

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Manuel A, Gerente at Galeria Plaza, responded to this review

Dear Ms. Sussanah: Thank you so much for your feedback we will be working on making a better check in according to your kind comments, as well as the upgrade we were completly sold out on executive rooms, on the other hand, the remodelation on the lobby is just for the next restaurant and it is partial only done at... More 

Bronx, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 28, 2015

On a recent visit, we had an issue concerning the size of the bed for my wife and I. Enrique from the front desk took charge of the concern, and within 20 minutes we had the matter resolved favorably to every one's delight. Kudos to Enrique, to the Galleria Plaza, a restful, comfortable refuge in the heart of one of... More 

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Manuel A, Gerente at Galeria Plaza, responded to this review

Dear Mr. Adam: First of all thank you for sharing your hotel experience with other guests, we are pleased you enjoyed your stay and in this case our Hotel Staff in this case Enrique handled everything according to your needs and expectations. We will be looking forward for you next visit, Cordially, Mannuel A. F Desk Manager More 

Houston, Texas
Top Contributor
67 reviews 67 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 25, 2015

Rooms were clean, and modern. Check-in pretty slow so be prepared for a wait. Breakfast buffet was good and had a good variety of things to eat. There is nice pool on the roof and decent sitting spaces to lounge or work. I found this hotel to be a good value for what you receive

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Lower Hutt City, Wellington, New Zealand
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

I recently enjoyed a stay at this hotel and felt spoilt! Beautiful modern room, delicious fresh breakfast, central location and very friendly staff. Plus I had a king size bad all to myself. Will definitely stay at this hotel again.

Was this review helpful? Yes 2
Manuel A, Gerente at Galeria Plaza, responded to this review

Dear Guest Mr. Hazzelwood: I am pleased to know that based on your experience the hotel was able to meet your quality, comfort and stay expectations, we will be more tha happy to have you here with us once more. Kind Regards, Manuel Alvarado F. Desk Manager More 

Boca Raton, Florida
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 20, 2015

I am currently staying at this hotel. I checked ked in last night around midnight. Hotel staff informed us that WiFi is only available between 7am and 10pm as the business desk has to give you the code and they were closed. I found out this morning from the business desk that that was false, the front desk has the... More 

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