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Galeria Plaza

Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
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    392 reviews from our community

    Traveler rating
      76
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (58)
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    Crook, Co Durham, United Kingdom
    Senior Contributor
    43 reviews 43 reviews
    27 hotel reviews
    27 helpful votes 27 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    The Galeria Plaza is just on the edge of the Zona Rosa (Entertainment District, not the red light area) it cost about $120 per night for an executive suite. The facility was really good, clean, nice beds, showers, pool, bar, everything you need when traveling to mexico city. The location is good near to Reforma the main road to downtown.... More 

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    Adelaide, Australia
    Senior Reviewer
    6 reviews 6 reviews
    2 of 5 stars Reviewed January 26, 2015

    We do not recommend anybody stay at this Hotel within the next month. The lobby is currently under construction / renovation. Our first night was disturbed by the construction workers jack hammering all night long. We had to get out of bed and re-pack all our belongings so we could be moved to a room further from the construction area.... More 

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    London, United Kingdom
    Senior Contributor
    43 reviews 43 reviews
    17 hotel reviews
    57 helpful votes 57 helpful votes
    5 of 5 stars Reviewed January 16, 2015

    We stayed here in December. It's a large business hotel, and most of the people staying there seem to be business people, which meant the rooftop swimming pools (2 of them) were lovely and quiet, the two of us got a lot of relaxation up there. The pools are heated too, so that is a particular bonus. We chose one... More 

    Was this review helpful? Yes 2
    1 review
    1 helpful vote 1 helpful vote
    3 of 5 stars Reviewed January 3, 2015

    It could have been a pleasant stay. Nice neighborhood, great room and pool side (little worn down but working), ambitious staff and good breakfast. But being funny with the charges (two times) killed my vibe somewhat. Ps. The lobby is currently under heavy construction.

    Was this review helpful? Yes 1
    Manuel A, Gerente at Galeria Plaza, responded to this review

    Dear Mr. Thomas: Thank you for your visit and comments, as you mentioned we are having a complete new renovation at the lobby that will be finished shortly, we clearly understand your points as well as the General Manager knows about it. Hope you can give a second chance to host you again. Cordially, Manuel A. FD Manager. More 

    Costa Riica
    Contributor
    16 reviews 16 reviews
    14 hotel reviews
    16 helpful votes 16 helpful votes
    4 of 5 stars Reviewed December 31, 2014

    Hi, the Hotel is located in a very good, near to restaurants, bars, shopping stores and other facilities, the staff, especially the bell boy Carlos are very kind person, they help us with all our requirements. My only complaint is the fact, that in the room, there is not refrigerator, so if you had your water or whatever you want... More 

    Was this review helpful? Yes 1
    Manuel A, Gerente at Galeria Plaza, responded to this review
    Google Translation

    Estimado Huésped Marbel: Le agradecemos mucho el hecho de que se haya dado tiempo de retroalimentarnos con sus comentarios sobre... More 

    Peoria, Illinois
    Top Contributor
    70 reviews 70 reviews
    19 hotel reviews
    21 helpful votes 21 helpful votes
    5 of 5 stars Reviewed December 14, 2014

    Don't know how many stars this hotel claims, but I give it at least four. Good clean room and good location to see things in Mexico City. Found the breakfast buffet to be very complete. Ate dinner there three nights and, unfortunately, found waiters to be uneven in treating customer. Staff at front desk and in business center speak English... More 

    Was this review helpful? Yes
    Manuel A, Gerente at Galeria Plaza, responded to this review

    Dear Mr. Cris: I really apprecite your time in order to respond our service and facilities, we are so pleased about your comments and on the other hand we will take action inmediately to provide you or any other visitor, a unique traveler experience. Hope to see you coming back with us in the future. Best Regards, Manuel A: FD... More 

    Senior Reviewer
    9 reviews 9 reviews
    6 hotel reviews
    3 helpful votes 3 helpful votes
    4 of 5 stars Reviewed December 13, 2014

    I couldn't resist booking this hotel, found it at an amazingly low rate. The location is wonderful with beautiful walkable blocks and it's close to Aveneda Reforma. The hotel has a really pretty rooftop pool. Unfortunately I didn't have the opportunity to check it out, nor the restaurant or bar. Great internet connection. Clean and practical room.

    Was this review helpful? Yes
    Mazatlan, Mexico
    Top Contributor
    72 reviews 72 reviews
    18 hotel reviews
    55 helpful votes 55 helpful votes
    4 of 5 stars Reviewed November 23, 2014 via mobile

    this hotel has a nice location, but the property is old the rooms are spacious, clean but needs a major renovation the lobby also needs a renovation, the staff is friendly, I had breakfast in the restaurant and is quite expensive and average food, the surrounding area it has several dining option and is close to trendy area polanco

    Was this review helpful? Yes
    Manuel A, Gerente at Galeria Plaza, responded to this review
    Google Translation

    Estimado Huesped Jack Ordaz: Le agradezco a nombre de todo el staff del Hotel su comentario sobre nuestra propiedad, nos... More 

    Prague, Hlavni Mesto Praha, Czech Republic
    Reviewer
    4 reviews 4 reviews
    1 of 5 stars Reviewed November 20, 2014

    I do not recommend to stay there, we stayed with 2 colleagues and noone was satisfied: The WIFI is free but you have to get a special password valid for 24 hours per each device! Despite the service book, the plug adapters and converters are not available, the reception tells you to buy them or rent them. The reception is... More 

    Was this review helpful? Yes
    Manuel A, Gerente at Galeria Plaza, responded to this review
    Google Translation

    Estimada Huésped Martina C: Le agradezco el tiempo que tomó en hacernos llegar sus comentarios, le comento que en breve... More 

    Los Angeles, California
    2 reviews
    2 helpful votes 2 helpful votes
    3 of 5 stars Reviewed November 13, 2014

    My family and I booked a last minute room at Galeria Plaza on 11-10-14. The hotel staff was very friendly and accommodating . check In was fast and easy. The bellman informed us we were the first to stay in our room since it was recently remodeled. The room did not have a mini fridge but that was no big... More 

    Was this review helpful? Yes 1
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    Additional Information about Galeria Plaza

    Address: Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
    Location: Mexico > Central Mexico and Gulf Coast > Mexico City
    Price Range (Based on Average Rates): $
    Hotel Class:4 star — Galeria Plaza 4*
    Number of rooms: 434
    Reservation Options:
    TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, HotelTravel.com, getaroom.com, Despegar.com, Hotwire, Odigeo and Tingo so you can book your Galeria Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Galeria Plaza Hotel Mexico City
    Galeria Plaza Mexico City
    Hotel Style:
    #30 Luxury Hotel in Mexico City

    165 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Paid Wifi
    • Paid Internet
    Services
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    Galeria Plaza Reforma offers a variety of 434 rooms and suites. For our corporate travelers we provide two Executive Floors with direct access to our exclusive Executive lounge. The hotel's central location in the Reforma Avenue. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Galeria Plaza staff and other travelers.
    5 questions
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    Pompano Beach, Florida
    Greenwell Springs, Louisiana
    3 months ago

    See all questions (5)

    Questions? Get answers from Galeria Plaza staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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