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Krystal Grand Reforma Uno Mexico City

4.0 of 5 Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
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Krystal Grand Reforma Uno Mexico City
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Krystal Grand Reforma Uno Mexico City
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647 reviews from our community

Traveler rating
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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is perfect ! but the rooms are totally OLD ! even from previous ages..too OLD. 1 bottle of water PER STAY (only on arrival), same for tea/coffee facilities.. there is coffee machine in the rooms but 1 free coffee bag ONLY on arrival..internet connection is not good, weak..House keeping is not so attentive I believe cause there was a... More

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Fort Lauderdale, FL
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Krystal Grand for 3 nights as part of a business trip. The hotel looks nice in the common areas but the rooms are dated. I considered two, one had the old analog TV, a scratched desk and a stained fabric loveseat. The one I ended up staying was better, but the wallpaper was peeling off under... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

So bad it was almost comedy - hotel has recently changed management, and it is appalling. Looks fancy on the outside, but there it ends. I was there on a business trip for a conference - when I arrived after a late flight at 11pm they claimed that my booking had expired, as they had written the date incorrectly. I... More

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Fair Lawn, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a nice, safe area and while it leans more towards business travelers, I preferred its location to the ones in the historic district where it seems to get seedy at night. It's still within reasonable walking distance to the historic district so we did just that. It's also conveniently close to the metro. The staff was... More

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Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is excellent for short business trips to Mexico City. Staff is very helpful and speak English. The hotel decor is beginning to show signs of age, the rooms even though they are big, need renovations. The suites are large, and the balcony suites offer great views of the city. For the price around 100 US dollars its a... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice place. The staff was great. Some of the staff spoke English which was helpful for me. I upgraded to the Executive level. It was worth the extra cost. In my first room WiFi signal was bad. It was the last room at the end of the floor. I was moved to the middle where the... More

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Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Its quite expensive for what they offer, we have problems with the hot water, the tv screen were really bad, the services slow, the good part was the bed, really good, I think they should be a 3 star hotel, and reduces they prices for what we paid we could get something better was so bad that everything was sold... More

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Chicago, Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Krystal Hotel is a very well kept building with traces of grandeur. From the brass railings to the fresh flowers in the lobby, the hotel gives the impression of a stately and elegant doyenne of times gone by. However there are many modern touches which include one section of the lobby. Another section has traditional furniture which give the... More

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Buenos Aires, Argentina
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, a little bit old furnished though. Very good service, especially at the executive level. They have to check water pressure, because they have too much bathroom fittings for so pure water provision. WiFi at the room was not so good. I constantly lost signal. In general is a very good hotel with a very kind and professional service.... More

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Washington DC, District of Columbia
Top Contributor
71 reviews 71 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed October 8, 2014

Arrived with a paid reservation just to be told they had no rooms available. They sent me to a crappy hotel for a night and I wasn't refunded for the money paid. When I came over lobby staff and personnel in general were rude and not up to a 4 star standard. The hotel isn't a five star hotel by... More

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Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City

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