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All 284 Mexico City hotels

Krystal Grand Reforma Uno Mexico City

4.0 of 5 Hotel   |   Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
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Ranked #53 of 284 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
Londra_11 Brussels, Belgium
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609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Top Contributor
59 reviews 59 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The first impression is certainly positive , the outside architecture of the building is nice, the hall is grand and the staff at the reception is very nice. Then .. well the rooms have everything you need but decoration is outdated. I had an "altitude" room which gives access to the lounge with free breakfast, and drinks and snacks in... More

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Mount Pleasant, Texas
Top Contributor
51 reviews 51 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel really is a nice property in an excellent location and at a good price. We were pleased with our room and the staff service we received. However, the marketing strategy can be very frustrating. They get you there with really good room prices for a facility this nice. But then, they nickel and dime you the whole time... More

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Minneapolis
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Upon initial check in the appearance, cleanliness and service were adequate. I extended the stay because it is an excellent location. With every day the overall experience declined rapidly. After spending quite a lot of money on property I am completely dissatisfied with the service. For what was supposed to be a quality property, they know nothing of hospitality. 1.... More

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Rome, Italy
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Central location and distinctive architecture, but ..... Reception service slow and inefficient, with large rooms but bathrooms and taps maybe adequate in the Fyfties (1950), noisy air conditioning, wi-fi free but weak signal in the rooms. Breakfast in the range for this class of hotel but restaurant inadequate in terms of menu and Service.

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1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Teenagers cant use the pool, they have to use it during kids hours which are very limited. I called today asking for the coffee maker refill and was told that they refill it only on the first day, after they charge you for it! Ridiculous.. Also, business center is closed on Sundays and the restaurant food is not good and... More

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San Cristobal De Las Casas, Chiapas, Mexico
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 22, 2014

We arrived at 1 AM to the Hotel, and from the time we entered the staff was very helpful and it was one of the quickest check-ins I have ever experienced. Which was fabulous since we were all very tired. However we had no drinking water in the room, and for those who don't know better might cause someone to... More

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2 reviews
3 of 5 stars Reviewed July 21, 2014

Went to Mexico City for business. This hotel has a great location in the city. Too bad the inside of the building is outdated by 30 years and the food, I will never eat there again. The wifi was worse than anything I have seen in my life. Very poor considering I was there for business. The hotel taxi service... More

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San Luis Potosi, Mexico
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 8, 2014

the Krystal Grand is a very comfortable hotel located at the beginning of the very long and elegant Ave de la Reforma. the good thing is that it gives you access to the Reforma but is also walking distance to the old city center and therefore a taste of more authentic Mexican life. apart from the excellent location, the hotel... More

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Mexico City
Top Contributor
126 reviews 126 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed July 6, 2014

The last time we went we noticed the place needed an improvement but the therapists were really good, now the do not show up for their apointments. That's it, no show. I made an apointment for my husband because he was so stressed and needed a good massage but he ended more stressed and angry. What can I say besides... More

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Atlanta, Georgia
Contributor
19 reviews 19 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 27, 2014

We just got back from Mexico City. We had room with a great view on the 20th floor. The room is very nice, has a great bathroom, a safe, and nice beds. Most of the staff was very nice and helpful and spoke English which helped me. If you need transportation, ask for Jesus. He took us on a tour... More

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Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
Number of rooms: 489
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City

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