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All 280 Mexico City hotels

Krystal Grand Reforma Uno Mexico City

4.0 of 5 Hotel   |   Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
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Krystal Grand Reforma Uno Mexico City
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69%
Ranked #50 of 280 hotels in Mexico City
A recent review
3 of 5 stars reviewed yesterday
Clay R San Cristobal De Las Casas, Chiapas, Mexico
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601 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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San Cristobal De Las Casas, Chiapas, Mexico
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived at 1 AM to the Hotel, and from the time we entered the staff was very helpful and it was one of the quickest check-ins I have ever experienced. Which was fabulous since we were all very tired. However we had no drinking water in the room, and for those who don't know better might cause someone to... More

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Went to Mexico City for business. This hotel has a great location in the city. Too bad the inside of the building is outdated by 30 years and the food, I will never eat there again. The wifi was worse than anything I have seen in my life. Very poor considering I was there for business. The hotel taxi service... More

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San Luis Potosi, Mexico
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the Krystal Grand is a very comfortable hotel located at the beginning of the very long and elegant Ave de la Reforma. the good thing is that it gives you access to the Reforma but is also walking distance to the old city center and therefore a taste of more authentic Mexican life. apart from the excellent location, the hotel... More

Was this review helpful? Yes 1
Mexico City
Top Contributor
103 reviews 103 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The last time we went we noticed the place needed an improvement but the therapists were really good, now the do not show up for their apointments. That's it, no show. I made an apointment for my husband because he was so stressed and needed a good massage but he ended more stressed and angry. What can I say besides... More

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got back from Mexico City. We had room with a great view on the 20th floor. The room is very nice, has a great bathroom, a safe, and nice beds. Most of the staff was very nice and helpful and spoke English which helped me. If you need transportation, ask for Jesus. He took us on a tour... More

Was this review helpful? Yes 1
San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed from April 11 to 19th and it was great! The Hotel is in a nice area of Mexico city, it was safe walking at night, hotel personnel was very courteous and willing to help. During our stay an earthquake occur and the hotel was very prepared with their protocol. Wifi was not good, but surrounding areas and shop... More

Was this review helpful? Yes 1
London, England
Top Contributor
107 reviews 107 reviews
90 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a nice area of Mexico City. I arrived really early and there were quite a few people sleeping on the street which was a bit scary. I had planned to leave my bag at the hotel and then go out but I decided not to because of the people sleeping on the street. I arrived at... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

I stayed in this hotel for the last 5 days and had an amazing time. The hotel is beautiful with an amazing indoor, heated pool surrounded by spa's, also an amazing gym. They even provide massages and yoga classes in the hotel!!! I also have to give complements to the resturants especially the open buffet, a different must try! Also... More

Was this review helpful? Yes 2
Bedford, Texas, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2014

I had never heard of the Krystal Gran Reforma and wasn't sure what to expect. For the money we paid, I was very satisfied. The hotel itself has a gorgeous lobby, with a soaring interior 16 stories high. The surrounding area was very clean and safe. The Hidalgo metro station is only about three blocks away. Our room was immaculate.... More

Was this review helpful? Yes 1
Coral Gables, Florida
Contributor
18 reviews 18 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 22, 2014 via mobile

I will start this review by pointing out that it's the first time I write one during my stay but as I leave tomorrow, I doubt anything eventful will make me change my mind I will start with the good point for this property: You could not pick a better location if touring Mexico City main sites as the tower... More

Was this review helpful? Yes 2
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Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06040, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#22 Luxury Hotel in Mexico City #30 Family Hotel in Mexico City #40 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Krystal Grand Reforma Uno-Mexico City located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture.Excellent location allows us to be close to the most important companies in the city & financial district.Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport.100% Smoke-Free Hotel.Free WI-FI ... more   less 
Number of rooms
489

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