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Krystal Grand Reforma Uno Mexico City

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Paseo de la Reforma No. 1 | Col. Tabacalera, Mexico City 06030, Mexico
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Krystal Grand Reforma Uno Mexico City
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1,021 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night for a business trip. The room was spacious and comfortable as well having a nice large bathroom. The hotel is in a very nice location, convenient to major tourist sights and restaurants. If I head back to Mexico City I will definitely stay here again.

Helpful?
Thank Kristopher B
Montreal, Canada
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in March for 1 night for a quick stay over. Nice spacious rooms and beautiful atrium. Nice hotel for business. Room service wasn't to my liking and was disappointing. Over all good hotel and great service.

Helpful?
Thank Oakley514
Rockwall, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have traveled around the world, and my experience at the Krystal Grand was one of the best anywhere. Great location, impressive facilities. Outstanding service. Great food. Comfortable, clean room. Just great.

Helpful?
Thank Carlos C
London, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Location is great. Walkable distance to major sights. The facilities are good - nice big rooms, nice bed, big shower, swimming pools etc. However, service is not quite up to standard. When I asked to front desk about teotihuacan, I experience severe hard selling of from their travel agent. On Christmas eve, all of the restaurant except one was closed.... More 

Helpful?
Thank solotraveller2016
Sao Paulo, SP
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

In general terms, is a fantastic hotel and very well located. Spacious rooms and very clean. Heated pool and gym are outstanding. One negative point is not having a mini-fridge in the rooms (not even for a fee). I was oriented to order, every evening, for an ice bucket. No cost on this, but also not very practical. And the... More 

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Thank Andre M
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel guest room was comfortable and the shower was amazing! Service could be better especially concierge service for restaurant recommendations. Maid service was also very slow with the room not being made till late afternoon.

Helpful?
Thank Scottvs94
Jessica B, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review
Google Translation

Estimado Sr. Scott, Agradecemos el tiempo y su consideración al compartirnos su experiencia con nosotros. Nuestros Concierge, como miembros de... More 

Leeds, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on our honeymoon for 5 nights over Christmas. It's a gorgeous hotel and generally very well maintained & looked after. There is a small heated pool and a small but well-equipped gym which are both great. Breakfast is a buffet which is ok, the egg station is good, but it's hotel prices. On arrival we found a... More 

Helpful?
Thank Emily A
Jessica B, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review
Google Translation

Estimada Srta. Emily, Hemos revisado cada una de sus observaciones con los involucrados, especialmente sobre el trato del personal. Ofrecemos... More 

Miami Beach, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Very nice hotel in a Great location!The Staff were very nice and helpful .One of the staff Gonzalo was very nice ,Proffessional and help us in everything we need.The hotel and the rooms are clean and modern.The breakfast is buffet with a lot of delicious choices of food .I will recommend it !

Helpful?
Thank piuvera
Seattle, Washington
Level Contributor
5 reviews
5 of 5 stars Reviewed January 3, 2016

The hotel has all expected amenities. The rooms are incredibly designed and gorgeous. I was truly impressed. The food in all the restaurants was top grade. The spa and pool on the 9th floor provide a great service . The whole hotel was totally clean. Finally the staff; the staff was always pleasant and professional. They made my whole stay... More 

Helpful?
Thank Nate L
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015 via mobile

I stayed with my husband for one week during Christmas holidays. We had such a great time! The staff is very nice, the rooms are spacious and very clean. The hotel was recently renovated so everything looks very nice and new. The breakfast is not included and I think they could offer more options.

Helpful?
1 Thank Mariana P
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