We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 280 Mexico City hotels

Hotel Boutique Casa Vieja Mexico

4.0 of 5 Hotel   |   Eugenio Sue 45 | Polanco, Mexico City 11560, Mexico
Hotel amenities
Save Saved
You added Hotel Boutique Casa Vieja Mexico to your Saves list
Hotel Boutique Casa Vieja Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #179 of 280 hotels in Mexico City
A recent review
5 of 5 stars Reviewed January 22, 2014
Kauil Managua, Nicaragua
  • Overview
  • Reviews (44)
  • Photos (32)
  • Amenities
  • Q&A
  • Room tips (1)
  • Location
  • More
Write a Review

44 people have reviewed this hotel

Traveler rating
    19
    9
    4
    2
    10
See reviews for
2
18
7
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Managua, Nicaragua
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2014

A luxurious, charming and romantic hotel. Rooms are very cozy and quite. Friendly staff, great meals. Nice environment and unique decoration. Every room has a different style. Very good location and walking distance for a lot of restaurants. Oh! They have a very special man as a driver, Don Miguel, very helpful!

Was this review helpful? Yes
Estado de México
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

Beautiful, charming, super mexican, super cute, romantic and cousy. It is a great place to be when you want to visit the best part of Mexico City. Great location, great environment. Walking distance for everything. The wi-fi service is not good, so not recommended for a long stay visit os business.

Was this review helpful? Yes 1
Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 7, 2013

BEWARE! The worst thing for a hotel is 'no show' guests. The worst thing for guests is a 'not there' hotel. With a confirmed reservation from decolar and a current printout of a map and directions from the hotel's website, we arrived (Jan. 7, 2013) where the hotel is supposed to be only to discover a reconstruction site and a... More

Was this review helpful? Yes 12
Brighton
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 8, 2012 via mobile

I was a little concerned about this hotel before I arrived as we'd booked it through an agent's recommendation, only to then read the negative views on here. Casa Vieja is a charming, rustic place in the heart of the ever so cool, Polanco. We enjoyed our stay here, however it does need a little love and attention. The aircon... More

Was this review helpful? Yes 1
Salisbury, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 15, 2012

Casa Vieja is a charming and colourful example of an old Mexican house, with tasteful and appropriate room furnishings. The staff are very friendly and made you feel very welcome. The rooftop restaurant, under a bamboo slatted roof, was a beautiful area with a well stocked bar and ferns and greenery to add to the atmosphere. The location is perfect... More

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
55 reviews 55 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 5, 2012 via mobile

Rooms are outdated and AC doesn't function. Service is average. Hotel Restraunt is average for the price. The hotel owners family and their friends are often loud and drinking in the restaurant which makes it uncomfortable for guests. Rooms are overpriced. Much better hotels in same Polanco neighborhood.

Was this review helpful? Yes 3
Sao Paulo, Brazil
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2011

I’ve stayed at this hotel a few dozen times over the last several years and have always had great experiences. While I am not always able to stay at this hotel (often booked solid) when I visit Mexico City, it is my favorite in the Polanco area. As other reviewers have noted, this is a boutique hotel – it looks... More

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 24, 2011

My stay in the Casa Vieja was really like staying in an old house. The house is complete with all the artistic details put in over a long period of time by a loving owner and all the incompetent maintenance of utilities overlooked by the seemingly ageing and senile owner. Upon my late night arrival, I was greeted by five... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 23, 2011

We were off to the Cuernavaca area for a week and wanted to stay in Mexico City for the first night. Friends recommended Casa Vieja. Sent a couple of e-mails to the hotel in late December asking about availability and phoned the desk a couple of times to follow up. My e-mails weren't answered and the people on the desk... More

Was this review helpful? Yes 1
Gold Coast, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 12, 2011

Under new management and clearly no idea how to run a hotel - faulty airconditioning, sodden carpets, dank musty smell, little natural light, snacks in room beyond expiry date - prepaid room not refunded - staff untrained, dishonest, unhelpful.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Boutique Casa Vieja Mexico, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Boutique Casa Vieja Mexico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Boutique Casa Vieja Mexico

Address: Eugenio Sue 45 | Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Boutique Casa Vieja Mexico 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, TripOnline SA and Otel so you can book your Hotel Boutique Casa Vieja Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Vieja Mexico City
Casa Vieja Hotel Mexico City
Hotel Boutique Casa Vieja Mexico Mexico City

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Other (4)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style
#40 Luxury Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Unique concept in Mexico City, the 10 Suites Casa Vieja was originally a private mansion. As a hotel it continues to have the warm ambience, appointments, intimacy and luxury lifestyle a lovely home. Its location also privileged in the residential section of the elegant Polanco neighborhood, across the street from Parque Polanco with its lovely ponds, statuary gardens and occasional concert. Polanco also has some of Mexico City’s finest restaurants, shops, and a vibrant cafe society and nightlife. Within close walking distance are important museums, multinational headquarters, and the section of the tree-lined Paseo de la Reforma where three of the city’s finest large, “conventional” hotels are located. The decor is a never-ending discovery of caringly collected antiques, fine art, and regional craftwork from the most remote villages of Mexico. Quarry-stone floors and thick walls create soothing seclusion and tranquility an amazing hacienda retreat within the center of one of the world’s biggest and most exciting capital cities. ... more   less 
Number of rooms
10

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer