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Hotel Boutique Casa Vieja Mexico

Eugenio Sue 45 | Polanco, Mexico City 11560, Mexico
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1 room 1 guest
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Hotel Boutique Casa Vieja Mexico
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43 Reviews from our TripAdvisor Community

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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Managua, Nicaragua
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 22, 2014

A luxurious, charming and romantic hotel. Rooms are very cozy and quite. Friendly staff, great meals. Nice environment and unique decoration. Every room has a different style. Very good location and walking distance for a lot of restaurants. Oh! They have a very special man as a driver, Don Miguel, very helpful!

Was this review helpful? Yes 3
Estado de México
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 2, 2013

Beautiful, charming, super mexican, super cute, romantic and cousy. It is a great place to be when you want to visit the best part of Mexico City. Great location, great environment. Walking distance for everything. The wi-fi service is not good, so not recommended for a long stay visit os business.

Was this review helpful? Yes 4
Sao Paulo, SP
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed January 7, 2013

BEWARE! The worst thing for a hotel is 'no show' guests. The worst thing for guests is a 'not there' hotel. With a confirmed reservation from decolar and a current printout of a map and directions from the hotel's website, we arrived (Jan. 7, 2013) where the hotel is supposed to be only to discover a reconstruction site and a... More 

Was this review helpful? Yes 17

Travelers are raving about these Mexico City hotels

Brighton
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 8, 2012 via mobile

I was a little concerned about this hotel before I arrived as we'd booked it through an agent's recommendation, only to then read the negative views on here. Casa Vieja is a charming, rustic place in the heart of the ever so cool, Polanco. We enjoyed our stay here, however it does need a little love and attention. The aircon... More 

Was this review helpful? Yes 3
Salisbury, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 15, 2012

Casa Vieja is a charming and colourful example of an old Mexican house, with tasteful and appropriate room furnishings. The staff are very friendly and made you feel very welcome. The rooftop restaurant, under a bamboo slatted roof, was a beautiful area with a well stocked bar and ferns and greenery to add to the atmosphere. The location is perfect... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed February 5, 2012

Rooms are outdated and AC doesn't function. Service is average. Hotel Restraunt is average for the price. The hotel owners family and their friends are often loud and drinking in the restaurant which makes it uncomfortable for guests. Rooms are overpriced. Much better hotels in same Polanco neighborhood.

Was this review helpful? Yes 3
Sao Paulo, Brazil
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 8, 2011

I’ve stayed at this hotel a few dozen times over the last several years and have always had great experiences. While I am not always able to stay at this hotel (often booked solid) when I visit Mexico City, it is my favorite in the Polanco area. As other reviewers have noted, this is a boutique hotel – it looks... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 24, 2011

My stay in the Casa Vieja was really like staying in an old house. The house is complete with all the artistic details put in over a long period of time by a loving owner and all the incompetent maintenance of utilities overlooked by the seemingly ageing and senile owner. Upon my late night arrival, I was greeted by five... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 23, 2011

We were off to the Cuernavaca area for a week and wanted to stay in Mexico City for the first night. Friends recommended Casa Vieja. Sent a couple of e-mails to the hotel in late December asking about availability and phoned the desk a couple of times to follow up. My e-mails weren't answered and the people on the desk... More 

Was this review helpful? Yes 1
Gold Coast, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 12, 2011

Under new management and clearly no idea how to run a hotel - faulty airconditioning, sodden carpets, dank musty smell, little natural light, snacks in room beyond expiry date - prepaid room not refunded - staff untrained, dishonest, unhelpful.

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