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Las Alcobas Mexico DF

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Presidente Masaryk 390A | Col. Polanco, Mexico City 11560, Mexico
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Las Alcobas Mexico DF
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Las Alcobas Mexico DF
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420 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, Georgia
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent concierge & staff. Great recommendations for getting to the pyramids. As for the hotel, the room was spacious, with a huge bathroom, great shower & super soft bed. Everything about this room was luxurious, down to the food & small details. Our room had little complimentary snacks and softdrinks that proved useful for late night munching, Lights & sounds... More 

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Red Deer, Canada
Level Contributor
244 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Was really wonderful arriving at this hotel after a miserable day of our connecting flight in Houston being delayed multiple times (though something annoying happens every time we go through Houston). There's an immediate sense of calm as you walk in. We arrived kinda late, close to midnight (we were supposed originally get there around 6 or 7pm) but the... More 

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LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear 'LazyRose', Thank you very much for writing your eview on Trip Advisor. we really appreciate your very constructive comments about our service and little details we can do better. I will definitely review with my Housekeeping Department why they entered in you room despite the DND sign, per standard we only access to the room when we have the... More 

Los Angeles, California
5 of 5 stars Reviewed 1 week ago

Absolutely wonderful! The location is great, smack in the heart of the hippest part of DF. Elegant and refined like the location its in. Michael and his staff offer a truly old world European charm to the feel of the hotel, yet very modern. I cannot say enough how wonderful my stay was at Las Alcobas. Gracias por una semana... More 

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LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear 'GerrydelSol', Thank you for writing such a good review in Trip Advisor and sharing your experience in Las Alcobas. It was a real pleasure having you! Thanks to your comments, we feel inspired and motivated to continue toward this direction in order to make sure to offer great moments to our guests! Hasta pronto!! Michael Chiche General Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a week in Mexico City and we stayed at Las Alcobas for the final few days while there. This place is nothing less than amazing! Home away from home, just as they strive to be. Our stay started well before arrival, with Aaron Caballero Varela (Chief Concierge) helping make plans for things to do to enhance... More 

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LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear 'GuapoScott', Thank you so much for your very kind review about your Las Alcobas Experience. For us it was a real pleasure to make you feel like at home and being at your service for every tour and reservation requests. effectively our Concierge Department is very knowledgable and they have a real passion in making every suggestion a very... More 

Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Located in lovely Polanco, close to all major museums and galleries with highly helpful staff, great rooms and services. Unfortunately chef Eduardo Morali is not with them any longer but still great place to stay in - highly recommended!

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LasAlcobasDF, Director de Recepción at Las Alcobas Mexico DF, responded to this review

Dear 'Kaya5507', Thank you so much for your kind note on Trip Advisor. We are so glad to know you enjoyed our property and little attentions. Even if some of our team members left us for pursuing other endeavors, our former Executive Chef (who is the creator of the gastronomic concept of Anatol) is still here in order to offer... More 

Covington
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Las Alcobas is one of the nicest hotels I've ever visited! It's stylish without being pretentious. We were celebrating my daughter's graduation from high school and the hotel surprised her with a lovely note and cookies in our room upon arrival. They also upgraded our breakfast, which was delicious. These little touches make a place memorable. The location is perfect...greats... More 

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LasAlcobasDF, Gerente at Las Alcobas Mexico DF, responded to this review

Dear Carolina930, Thank you so much for your nice comments. We were so pleased to have you with us for celebrating your daughter's graduation! Looking forward to welcome you again soon at Las Alcobas! Kind regards, Las Alcobas Team More 

5 of 5 stars Reviewed 3 weeks ago

My recent stay at Las Alcobas proved to be one of the best hotel experiences I've ever had. Having been privileged and blessed to stay at the best hotels throughout the world, Las Alcobas exceeds in service, hospitality, and refinement. I really hope more hotels could learn from Las Alcobas. They prove you can stay at a great price and... More 

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LasAlcobasDF, Gerente at Las Alcobas Mexico DF, responded to this review

Dear Jose R, Thank you for your comments about our hotel on Trip Advisor! We are so glad to read you enjoyed your stay at Las Alcobas. We look forward to welcoming you again soon, Best regards, Hotel Management More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel at the beginning of a long vacation. It was in a good location and with a lot of restaurants and shops within walking distance. The hotel is a boutique and was nicely decorated but the accommodations are better suited for a shorter trip. It would be a good hotel for a business trip.

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LasAlcobasDF, Gerente at Las Alcobas Mexico DF, responded to this review

Dear Jennifer K, Thank you for sharing your comments on Trip Advisor. I took note about your comments regarding a more suitable accommodation for a long stay. We have a few suites with special SPA packages according to the number of nights that can be very interesting options for long stays. Maybe for your next visit we will be able... More 

Bogota, Colombia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everyone at Las Alcobas made me feel at home, the food was great, it was quiet, comfortable and very well located. The choice and quality of restaurants within walking distance was awesome. They had quite a few details that just make a big difference, such as lending me an umbrella when I was heading out and it was raining. I... More 

Was this review helpful? Yes 1
LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear 'aevs2011', Thank you for a such kind note about our service! It is always a pleasure to see that our litle details are so well appreciated. Hopefully you will also visit us when the rainy season is over!!! :) Kindly, Michael Chiche More 

San Francisco
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 24, 2015

The hotel is small and located in one of the best areas of town (embassy district) or Polancita. Walking distance to some great restaurant, bars and shopping as well as the national museum. The hotel provides great service with knowledgeable concierges. One example, I called up the concierge to find out where I can buy a bottle of maestro dobel... More 

Was this review helpful? Yes 1
LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear 'travelbug_SanFran', Thank you for your very kind review. Our concierge team is really trhilled by your comments! Regarding your mattress, please do not hesitate to advise us when you are planning another visit because we will be able to make your bed firmer! Hopefully we will have the pleasure to welcome you again soon, Kind regards Michael Chiche More 

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