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Las Alcobas Mexico DF

Travelers' Choice award winner
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Presidente Masaryk 390A | Col. Polanco, Mexico City 11560, Mexico
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Las Alcobas Mexico DF
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Las Alcobas Mexico DF
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399 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel to stay and the area is lovely and safe to walk around. Service and rooms are outstanding. The staff are very helpful and friendly and knowledgeable. There are little extra touches like being presented with hand made soaps to take home and complimentary drinks and snacks in your room.

Was this review helpful? Yes
LasAlcobasDF, Gerente at Las Alcobas Mexico DF, responded to this review

Dear Louise, Thank you for sharing your kind comments. We are so glad you could appreciate our small details that makes us different. Please know that Las Alcobas is our Home away from Home in Mexico! Kind regards, Hotel Management Team More 

Silicon Valley
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Las Alcobas was one of the best hotels I have ever stayed at ... and I do 25+ business trips a years. A boutique Starwood property centrally located in Polanco, everything was very personalized. The receptionist took me to my room, where a butler offered me a complimentary drink and showed me the electronic gadgetry in the room. The room... More 

Was this review helpful? Yes 1
LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you so much for your very kind review. We can see you are traveling a lot and your comments are very valuable to us. I hope I will have the pelasure to welcome you again at Las Alcobas very soon, Kind regards, Michael Chiche More 

Minneapolis, Minnesota
Top Contributor
214 reviews 214 reviews
53 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We viewed the hotel with a critical eye on our second stay and found it to be even better than our first visit for many reasons, primary of which is the staff. Aron, the concierge,in particular stood out for his helpful, honest suggestions. His guidance made our forays into the city much more comfortable. The car service he uses charges... More 

Was this review helpful? Yes
LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear Fififies, I really want to thank you for your very nice comments. Believe me your kind words encourage us to continue toward the same direction, and we will keep the same standards to pamper our hotel guests, always. I hope I will have the pleasure to have you for a third and many other visits in Las Alcobas, your... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Based on our experience, this hotel raises to the top as the best of the best as far as hotels is concern. This is my second time staying in the hotel, and the experience reconfirms how I felt the first time. The personal attention, the cleanliness of premises, and room, the small touches to make you feel welcomed, the city... More 

Was this review helpful? Yes
LasAlcobasDF, Gerente at Las Alcobas Mexico DF, responded to this review

Dear Guest, thank you very much to take time to share your comments about your stay at Las Alcobas. We are glad you enjoyed your experience with us. We look forward to welcoming you again soon, Sincerely, Las Alcobas Management Team More 

London
Top Contributor
73 reviews 73 reviews
33 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a good place to stay on our first visit to Mexico city. Service is outstanding , every request was met promptly with a smile and charm. The location was good and surrounding streets were fun and safe to wander around. Rooms were comfortable if perhaps a little small and breakfast was excellent. Only thing missing, from our point... More 

Was this review helpful? Yes 1
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you for taking the time to write your comments. We are glad that you enjoyed your stay with us. We will keep in mind your comment about the coffee machines in the rooms! We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home”... More 

Top Contributor
53 reviews 53 reviews
46 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

The service we received at Las Alcobas was exceptional from the minute we arrived nothing was too much trouble & there was always friendly greetings from all the staff. The concierge staff were very good at recommending restaurants in the area & getting us reservations. The beds are very comfortable. The breakfast menu is exceptional especially if you are willing... More 

Was this review helpful? Yes
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you so much for your comments! We are delighted that you enjoyed your time with us. We are so glad that you liked our Mexican dishes over breakfast! We look forward to welcoming you on your next trip. Kindly, Hotel Management More 

Victoria, TX
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

We had booked our reservation online for both room and airport transfer. I had my reservation email in hand with correct dates, but unfortunately the hotel had us arriving the next month in their system. After getting this straightened out and a wonderful room upgrade for the mix up, I can not say enough good things about this hotel. The... More 

Was this review helpful? Yes 1
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you for taking the time to write your comments. First of all, we would like to apologize for the inconvenience you had with the dates of your confirmation. We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 11, 2015

Nothing less than the imression given by the website, rating and other reiviews. Location perfect, safe and sabubrious, full r shops and restauarants. Its ambience and quality staff added much to the conclusion of a wonderful time away. HIghly recommended,

Was this review helpful? Yes 1
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you for staying with us at Las Alcobas. We are glad you enjoyed your stay with us! We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City. Sincerely, Hotel Management More 

England
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2015 via mobile

This is an excellent modern hotel in a great area. Every member of staff was focused on making sure we were well looked after, including the General Manager who was around to meet guests at breakfast. Rooms were spacious and well designed, with everything controlled electronically from a central control panel. The hotel has a modern, cutting edge feel, yet... More 

Was this review helpful? Yes
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, Thank you very much for taking the time to write such a great review. We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City. Sincerely, Hotel Management More 

MEXICO
Top Contributor
517 reviews 517 reviews
60 hotel reviews
316 helpful votes 316 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

Very good Boutique Hotel in the Polanco area. Excellent for walking around with parks nearby many nice stores, cafes, bars and restaurants. You have the Lincoln park a must in the City just a couple of blocks. The Hotel has good restaurant and service is a Luxury Collection Starwood Hotel. Location, Location and Location. Polanco is one of the must... More 

Was this review helpful? Yes
LasAlcobasDF, Director Comercial at Las Alcobas Mexico DF, responded to this review

Dear Guest, We are delighted that you have enjoyed all we have to offer at Las Alcobas! Thank you for taking to the time to come and stay with us. We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico... More 

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