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NH Mexico City Airport T2

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Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
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€15 for your next stay
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NH Mexico City Airport T2
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NH Mexico City Airport T2
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452 reviews from our community

Traveler rating
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    75
    31
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Villahermosa, Mexico
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family and myself stayed at this hotel and we had checked in at 11 PM check in was fast and room was nice till we tried to use the air conditioner it did not work some arrive at 4 AM to fix . Other than that a nice hotel to stay if you have to wait for your connecting... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for taking the time to send your comments regarding your stay at the NH Mexico City Airport T2 and I do apologize for the inconveniences regarding the HVAC system. Our goal is to offer comfortable, quiet rooms for our guests, especially since we know that travelers want to relax before or after... More 

Guadalajara Metropolitan Area, Mexico
1 review
3 of 5 stars Reviewed 2 weeks ago

It is a good place to wait flights that will be to the next day. It is safe, clean and pretty good amennities. Level of noise is minimum. Internet service is poor. Staff on front desk in the night was not properly training spent too much time to bill check out.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did meet your expectations.... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel was easy to access and the staff were most helpful All facilities were provided for a comfortable stopover. The on site bar and restaurant provided choice as well it was easy to access the fast food outlets of the terminal.

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for taking the time to share your comments regarding your stay at the NH Mexico City Airport T2 with us and other Trip Advisor users. Our goal is to offer comfortable, well-equipped rooms and great instalation and services for our guests and I am glad we met up to your expectations. My... More 

Fort Worth, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on an 18 hs layover. The hotel is pretty good. rooms are clean and modern. There is no airplane noise, which surprised me. The bar is average, just for a drink or two. Breakfast was great, be sure you purchase it along with the room, its only an extra $10. I would recommend it just... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did meet all your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel.. Enjoyed the well thought out room design, decor, furnishings, amneties, a very comfortable bed, the "in terminal" convenience and the divine ambience! Free Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the... More 

Review collected in partnership with NH Hoteles

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I happy we met your expectations. My team... More 

Gold Coast, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We were greeted by friendly and professional staff at the front desk upon our arrival. Room was very spacious, clean and the bed was so comfortable. Buffet breakfast had a vast variety of foods. We would definitely stay again if in Mexico City.

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad we met your expectations. My... More 

Mexico City
Top Contributor
248 reviews 248 reviews
150 hotel reviews
510 helpful votes 510 helpful votes
3 of 5 stars Reviewed March 22, 2015

Aeromexico's Tokyo flight on March 20 was delayed from 10:30 pm to 5:30 am so I checked into the NH right at the terminal on my own dime as the airline is terrible. Nice rooms, comfortable, huge property with pool, gym, banquet rooms, restaurant. I was surprised. I had never taken the elevator here before. I had a good rest... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest, I would like to thank you for taking the time to send your comments regarding your stay at the NH Mexico City Airport T2 and I do apologize for the inconveniences during your stay. Our goal is to offer comfortable, well-equipped rooms for our guests and I am sorry we did not meet your expectations and our standards.... More 

Acapulco, Mexico
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2015

I stayed in this very convenience hotel one night for business and I was very surprise because rooms are very comfortable ,clean and ,even though this place is located inside airport I did not hear any airplane or motor sound . I took my fly on time with out hurry . bar and restaurant with a wide menu.

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services. My team and I hope to... More 

Bend, Oregon
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2015

Great location. Shuttle service to other terminal. Friendly front desk staff. OK restaurant. Larger hotel than expected. Can be long walk to room. Clean and fully equipped room. Extremely quiet. No airport sounds at all.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services. Our goal is to offer great... More 

Humble, Texas
1 review
5 of 5 stars Reviewed March 18, 2015

Missed my flight and had no way to get information to the people waiting for me in another country. Tried the phones in the airport --to no avail.What to do ?? I saw the hotel entrance and wondered -could they help me? Well to make along story short I met the greatest guy at the reception desk!! Not only did... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Sir I greatly appreciate you sharing your comments about our colleague Armando and the help he offered you during your forced stay at the Mexico City Airport. As you say, he is definitely a great asset to our hotel and an example to be followed by the rest of our staff. We hope to be able to welcome you... More 

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