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NH Mexico City Airport T2

3.5 of 5 Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
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NH Mexico City Airport T2
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NH Mexico City Airport T2
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394 reviews from our community

Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Farnham UK
Top Contributor
147 reviews 147 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Based in Terminal 2 itself this was our escape from the cancelled flight and outrageously poor customer service we received from Aero Mexico and the airport personnel. The reception staff were both in the evening and the next day were so helpful in calling the airline for us to arrange replacement flights - we had struggled to do so in... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad we met... More 

Hong Kong, China
Top Contributor
96 reviews 96 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the NH and the Marriott Courtyard (at the other terminal) on this trip. Check in and check out takes much longer at this hotel. My room had a weird smell and was made totally of laminate. The restaurant is a buffet and I ordered Mexican food off the menu and words cannot describe how bad it was. Stay... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Ms. Guest I would like to take this opportunity to thank you for evaluating our services at the NH Mexico City Airport T2 hotel and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did... More 

Veigne, France
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The NH is new and very comfortable, next to terminal 2. The Hilton is older; but still ok quality, next to terminal 1. I paid about USD110 plus tax for a night at NH in January 2015; the Hilton's price was almost double. Even though I was traveling in and out of terminal 1 it was no inconvenience to take... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for having taken a few moments of your valuable time to share your opinion with other Tripadvisor users about NH Mexico City Airport T2 during your recent stay . Comments such as the one you have kindly shared stimulate us to offer better and improved services and installations every day. Thannk you again for... More 

Sacramento, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you are flying in and out of terminal 2, you can't get any more convenient than this. It's 5 minutes, tops, from your door to the Aeromexico check in line (and another 45 minutes from there to the counter agent, but that's another story!) The room was large, clean, quiet, and the beds were comfortable. Stylish decor and modern... More 

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DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for the time you took to write to us about your recent experience at the NH Mexico City Airport T2 hotel, I do value your feedback and apologize for the inconveniences you had during your stay. Our aim is to provide our guests with excellent service, quality food and beverages and a... More 

El Paso
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a layover in Mexico City and stayed at this hotel. It is super convenient and in Terminal 2. The hotel can arrange to get you a cab if you want to venture out. The rooms are really nice, and the hotel is secure. The televisions in the hotel also have a channel that is the departures screen you... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services and instalations. My team and I will be happy... More 

Mumbai, Maharashtra, India
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This NH is located very conveniently at the airport terminal itself. There is a bit of a struggle identifying the exact gate that leads to the hotel entrance since there aren't signs to guide. Also, one actually gets to the lift that leads to the lobby by going across a food court. So in a sense, you might have to... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

As a flight attendant, I frequently have short layovers at this hotel. A lot of us dread the fact that we don't get enough sleep and we come in extremely tired from flying all day. However, with the experience I've had here, has made me actually look forward to coming to stay at the NH airport hotel. I most definitely... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for taking the time to evaluate NH Mexico City Airport Terminal2 hotel, we certainly welcome all feedback as it is a great way to see where we have opportunities to better our installations and services. Our aim is to provide all of our guests with excellent service, quality food and beverages and a comfortable... More 

Washington DC, District of Columbia
Top Contributor
79 reviews 79 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The NH T2 makes it very easy to come in to MEX on a late-arriving flight and then to turn around and fly our early for one's destination elsewhere in the country. It's quite a place--a big circle embedded in the midst of T2, with futuristic and monumental touches in the architecture. The room decoration is futuristic too--the room proves... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for submitting your comments evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City, feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations. I will share your comments with the NH T2 team, I... More 

Suwa, Japan
1 review
5 of 5 stars Reviewed November 14, 2014

In 2014 Oct, I tried to go to USA by Delta Morning flight, but slept and missed ! I was tired to get next day ticket and found out this airport hotel. Although I am Japanese, hotel reception kindly supported me and helped. Room is clean. If we go to airport from elevetor, I can easily find out restaurants, including... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More 

Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel looks like some 1960s dream of what the future would be like. It felt like being on the mother ship--the hallways were long and curving, the design elements were all circular. We should have all been wearing go go boots or our starfleet uniforms. It was also eerily empty, and had some really odd/cool outdoor spaces. Aesthetics aside,... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service. My team and I will appreciate... More 

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Additional Information about NH Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Mexico City Airport T2 3.5*
Number of rooms: 287
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Mexico City Airport T2
Hotel Style:
#12 Spa Hotel in Mexico City
#27 Romantic Hotel in Mexico City
#46 Business Hotel in Mexico City

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