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NH Collection Mexico City Airport T2

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Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
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1 room 1 guest
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NH Collection Mexico City Airport T2
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hebburn, UK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had to stop here for one night as my connecting flight was the next day. Not bad hotel and you can go straight from the airport to the hotel without even going outside. Restaurant food quality and price reasonable. Hall way music can be heard from inside the room but not enough to keep you awake. Very good and extensive... More 

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DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service. My team and I would appreciate... More 

Huixquilucan, Mexico
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's an airport hotel. So, if you're not working in the airport I suggest you look for another option. The hotel is good (clean, good service, good amenities, good food). The checkin/checkout process is impressively slow (be prepared to wait). The gym is open only from 6am to 10pm. Considering it's an airport hotel it should be open 24h.

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for your comments regarding your stay at the NH Collection Mexico City Airport hotel, our Guests' evaluation of our installations are very important for us since the feedback you give us is used to implement ways in which to better our services. We hope to have the opportunity to be of service to you... More 

Hong Kong
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel for its purpose, an airport hotel. It was located right next to the terminal and the decor is pleasant enough. The only thing I was impressed by was the breakfast. It was very good. Too bad I did not have enough time to enjoy it thoroughly. But if you are looking for an airport hotel... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is very convenient for those traveling from Mexican city airport. It is located at terminal 2. Rooms are comfortable and clean. I definitely will be staying here again. Restaurant service is a little bit slow... front desk staff really nice and professional.

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most... More 

San Pedro Garza Garcia, Mexico
Level Contributor
113 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

1 stay 1 night in this hotel, I can say that it's what you can except from an hotel in an airport, nothing more, nothing less. The rooms are larger and the wifi is well working. The food served in the restaurant and at the breakfast is without any interest but there is nothing else around so ...

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am... More 

Orlando, Florida
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overnight for a flight delay, paid by airline. My room was immense, a suite minus the fridge etc. front desk check in was pleasant and effortless. Nice amenities, tv with many channels, in English, plus 3 HBO's. Nice toiletries. Any service requested was provided quickly. Wake up calls were on time. For an airport hotel, extremely quiet. Restaurant excellent food... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am... More 

Raleigh, NC
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I first reviewed this fine establishment in November 2010. Over the past five years I have stayed there several times whenever I had a late evening arrival or an early morning departure in Mexico City's Terminal 2. Waking up at 4:30 a.m. and being at the Delta counter by 5 a.m. with no hassle is important to me. So is... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, I would like to thank you for sharing your experience with us and other Trip Advisor users and for being a repeat customer at NH Hotel Group´s properties. It is an absolute pleasure to know that our guests have cherished their stay with us. It is also great to know that you have liked about every aspect of... More 

Cairo, Egypt
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

very nice hotel inside the airport, yet it was very expensive for me (190 $ per nigh). I stayed there for 8 hours only waiting for my connection flight I just needed a clean bed with a shower. was very clean & tidy though

Was this review helpful? Yes 1
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most... More 

Corpus Christi, Texas
Level Contributor
9 reviews
5 of 5 stars Reviewed July 13, 2015

Awesome hotel and the bar tender Javier was awesome. We missed our flight and had to stay a night in Mexico city and we were very happy with the hotel staff. We visited the spa and had a great experience.

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review
Google Translation

Estimado Huésped Quiero agradecer el tiempo que se tomó en compartir sus comentarios referentes a su estadía en el hotel... More 

Brooklyn, New York, United States
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 8, 2015

I will vacation in Mexico for a week or two every year and when I do I usually spend the night upon my arrival to Mexico city or before my departure homeward bound. The room may seem a bit steep in price but knowing I will not have to stress the night before in having to pack my luggage and... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for your comments regarding your stay at the NH Collection Mexico City Airport hotel, our Guests' evaluation of our installations are very important for us since the feedback you give us is used to implement ways in which to better our services. We hope to have the opportunity to be of service to you... More 

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