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NH Collection Mexico City Airport T2

Certificate of Excellence
3.5 of 5
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Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
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1 room 1 adult
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NH Collection Mexico City Airport T2
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676 Reviews from our TripAdvisor Community

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Kyle, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed 22 days for business at the NH Hotel in México City. The rooms and service was great, the breakfast buffet excellent and the Expresso amazing. Special thanks to Teresa Martinez a waitress that always helped me by serving me while I was trying to get my work done.

Helpful?
Thank RodolfoSada
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Rodolfo; Thank you for sharing your comments of your recent stay at NH COLLECTION MEXICO CITY AIRPORT T2, It´s a pleasure to be your home during your long stay in Mexico City, know that your stay was enjoyable is our greatest satisfaction. We will share your comments to TERESA, i´m sure this will motivate her to continue with excellent... More 

Middlebury, Connecticut
Level Contributor
53 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very convenient hotel if you are flying into Terminal 2. Otherwise you'll have a walk etc. to reach the hotel from Terminal 1 as the Terminals are not connected and are far apart. My room was good size, very quiet and very clean. My only complaint was that the cleaning staff was very slow and paid no... More 

Helpful?
Thank Linda G
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mis.Linda; Thank you very much for sharing your comments of your recent stay here at NH Collection Mexico City Airport T2. It is very important for me to Know our guest feedback, therefore I assure you that we will take the appropriate measures to ensure an efficient service in the Hotel. My team and I appreciate the opportunity we... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I travel throughout Mexico a lot and on my way back to the US, I stay here. It's very convenient after a long day of travel to get your luggage and go up the elevator straight into the hotel. There is food at the hotel as well as in the airport so you have plenty of options. The rooms are... More 

Helpful?
Thank B C
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you very much for sharing your comments of your recent stay at NH Collection Mexico City Airport T2, it is a pleasure to know that your stay was enjoyable. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in especially before or after a long flight.Therefore... More 

Union, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

In November of 2015 I traveled to Mexico City, My flight got cancelled and had Bank Issue, I called my brother in the U.S was able to help. I went to NH Collection Hotel located in Mexico City Airport. Explained the situation "Enrique Gonzales" a staff member of NH and was able to fax all the information. Enrique was such... More 

Helpful?
Thank Xavier F
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Xavier; Thank you very much for sharing your comments with us and other Trip Advisor users. It´s a pleasure to be your home during your stay in Mexico City, know that your stay was enjoyable is our greatest satisfaction. We will share your comments to Enrique, i´m sure this will motivate him to continue with excellent service. We looking... More 

Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Is convenient and the people at the restaurant are very helpful. Rooms are nice and comfortable, and everything is clean. My family loved the water, biscuits and coffee placed at the reception, very convenient.

Review collected in partnership with NH Hotels

Helpful?
Thank Gabriela E
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; I would like to thank you for the time you took to review your recent experience at the NH Collection Mexico City Airport T2. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in,especially before or after a long flight. Therefore is an honor for us to... More 

Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Located within a few minutes walk from international arrivals. Huge and impersonal, and a very 70-ies folly that likely would never have been built today. That said, very large rooms with large bath, and the beds are good. So, fulfils the requirement for a late arrival; sleep. There is no other reason to stay here than for the one night... More 

Helpful?
Thank Ger T
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you for sharing your views of your recent stay at NH Collection Mexico City Airport T2. It is good to know that you found your room comfortable, we also have an amazing Restaurant with top quality food, a relaxing spa, pool, terrace, free wifi, and a quality service for all our staff. Please, let us the opportunity... More 

British Columbia, Canada
Level Contributor
560 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed 3 weeks ago

got into mexico city airport late, and luggage didn't arrive. when we sorted that out, sorted out how to get to the hotel. had understood it was near the airport. we finally found the bus stop outside, and finally got on the correct one and drove 15 minutes away. found it hard to find the hotel entrance. massive, sterile lobby.... More 

Helpful?
Thank jarmwr40
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you for sharing your review of your recent visit to Hotel NH Collection Mexico City Airport T2. I´m sorry for all the inconveniences to get to the hotel,let me tell you that we have free transportation to pick up our guests to their arrivals flights. Please, let us the opportunity to Welcome you again in the near... More 

Greater London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A hotel with no soul but room was excellent. Hotel doesn't offer shuttle from Terminal 1 (most international arrivals except Aero Mexico and Delta)-it is a trek with baggage to Terminal 2 either by SkyTrain if you have right PDF printout or by airport red bus (MEX12.50) which is very poorly signed so hard to find-bus goes round a long... More 

Helpful?
Thank Howard C
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Howard; Thank you for sharing your review of your recent visit to Hotel NH Collection Mexico City Airport T2. I´m sorry for all the inconveniences to get to the hotel,let me tell you that we have free transportation to pick up our guests to their arrivals flights. Please, let us the opportunity to Welcome you again in the near... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the NH Collection Mexico City Airport Hotel on a stopover between the USA and Cuba. As a non-Spanish speaker, I was nervous that the hotel would be hard to find, but the arrivals area of T2 was well-signed and I easily got to the hotel within minutes. We enjoyed excellent service at the reception and bar, but... More 

Helpful?
Thank Jemma W
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Jemma, Thank you for the time you took to review your recent experience at the NH COLLECTION MEXICO CITY AIRPORT T2, We welcome your feedback and value the assessment of our hotel´s services. Our aim is to provide our guests with excellent service, quality food and comfortable stay, therefore I´m glad to receive your goods reviews. We will share... More 

California, Maryland
Level Contributor
157 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Since my flight would arrive very late at night, I booked this hotel in Terminal 2 because I was under the mistaken impression that it would be easy to get to from my gate. What I didn't know is that United and American flights arrive at Terminal 1. To get to Terminal 2 from Terminal 1 after midnight, one must... More 

Helpful?
Thank WorldTraveler9
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you very much for sharing your review of your recent visit to NH Collection Mexico City Airport T2. After all the disadvantages to reach the hotel , I am pleased to know that our service was excellent for you. We will be glad to welcome you back in the near future. Sincerely, Juan Carlos Sanabria Hotel Director More 

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