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NH Collection Mexico City Airport T2

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Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
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NH Collection Mexico City Airport T2
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NH Collection Mexico City Airport T2
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, NC
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I first reviewed this fine establishment in November 2010. Over the past five years I have stayed there several times whenever I had a late evening arrival or an early morning departure in Mexico City's Terminal 2. Waking up at 4:30 a.m. and being at the Delta counter by 5 a.m. with no hassle is important to me. So is... More 

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DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, I would like to thank you for sharing your experience with us and other Trip Advisor users and for being a repeat customer at NH Hotel Group´s properties. It is an absolute pleasure to know that our guests have cherished their stay with us. It is also great to know that you have liked about every aspect of... More 

Cairo, Egypt
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

very nice hotel inside the airport, yet it was very expensive for me (190 $ per nigh). I stayed there for 8 hours only waiting for my connection flight I just needed a clean bed with a shower. was very clean & tidy though

Was this review helpful? Yes 1
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most... More 

Corpus Christi, Texas
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Awesome hotel and the bar tender Javier was awesome. We missed our flight and had to stay a night in Mexico city and we were very happy with the hotel staff. We visited the spa and had a great experience.

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DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review
Google Translation

Estimado Huésped Quiero agradecer el tiempo que se tomó en compartir sus comentarios referentes a su estadía en el hotel... More 

Brooklyn, New York, United States
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I will vacation in Mexico for a week or two every year and when I do I usually spend the night upon my arrival to Mexico city or before my departure homeward bound. The room may seem a bit steep in price but knowing I will not have to stress the night before in having to pack my luggage and... More 

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DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for your comments regarding your stay at the NH Collection Mexico City Airport hotel, our Guests' evaluation of our installations are very important for us since the feedback you give us is used to implement ways in which to better our services. We hope to have the opportunity to be of service to you... More 

Mexico City, Mexico
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a fantastic place to stay if you have to overnight in Mexico City.. The facilities are first rate and the staff very professional and always keen to assist. The breakfast is unbelievable fron the omelette to the fruit. Has to be one on the best places I have stayed and yes it is an airport hotel.

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am... More 

Chicago, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice hotel right in the Juarez Airport, good location if you are unsure about safe areas this location is always full of police and security. Transportation is easy to and from here the buses go from here through the heart of Downtown Mexico city and cabs are easy to get anywhere in town. Pool wasn't open though and fitness... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did not meet... More 

Munich
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2015

A hotel that has a captive market does not necessarily have to go an extra mile to make the customer happy. But after a long and frustrating day's travelling and a forced overnight stay in Mexico City, the friendly, prompt service and the impeccable rooms were more than welcome. The espresso machine in the room being an especially nice touch.... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met your... More 

Dallas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 18, 2015

Very nice hotel and super convenient if you are flying out of Terminal 2 at Mexico City Airport, but I am a professional hotelier and let me tell you that the rooms are terrible decorated: The green wallpaper in horrible, the curtains look very cheap, the green color and the main hospital feeling light feels cold and does not give... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did not meet... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2015

The location of the hotel is the most valuable asset. I usually stay there due to lost flight or connection next morning. The rooms are very spacious, and decorated in a minimalistic way, very modern. Its the type of decoration you will find in an european hotel of the same branch. Breakfast starts at 5 am, which is important if... More 

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for taking the time to send your comments regarding your stay at the NH Collection Mexico City Airport T2, feedback received from our Guests is very important to us. Our goal is to offer comfortable, well-equipped rooms for our guests and I am glad we met your expectations in this regard. My... More 

Leuven, Belgium
1 review
4 of 5 stars Reviewed June 11, 2015

I recommend this hotel if you have the day after another flight. It's easy to get to this hotel by the terminal train, you only need to show the hotelreservation to enter the train. Smooth and friendly check-in/out Breakfast is available from 5am and there is plenty of delicious food. Comfortable room.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations and I am glad we met your expectations in this regard. My team... More 

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