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All 283 Mexico City hotels

NH Aeropuerto T2 Mexico

3.5 of 5 Hotel   |   Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City, Mexico
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Ranked #62 of 283 Hotels in Mexico City
A recent review
3 of 5 stars reviewed 5 days ago
Ana0610 MEXICO
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332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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MEXICO
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Pros: Located on the new T2, perfect if you are fliying aeromexico or any other airline situated in T2, quite. Cons: Not children friendly, the bathroom floor becomes very slippery with water, pointy edges on the bathtub, at 9pm no one answer the phone for additional towels. I like better the Courtyard Marriot on T1.

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations and I am sorry... More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

First time I came here, it impressed me for good. Two years later, the room is not as good as the other one, air conditioner not good enough and making continuos noise , shower not warm or strong enough, the bath towel was wet while folded in the bathroom, the other towel was hard, not worth the price I paid... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to take this opportunity to thank you for submitting your comments evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City, feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations. I do apologize for the issues encountered during your stay and... More

Vero B
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent stay! This hotel met more than my needs! Easy access from an int'l flight arrival in terminal 2 and perfect quiet overnight accommodations. This hotel cost $30 more than the Camino Real across the street at the old terminal 1 and is more than worth it. Great breakfast buffet which is slightly on the expensive side. (300pesos) book and... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to take this opportunity to thank you for submitting your comments evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City, feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations. My team and I would be very happy to welcome you... More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here to get an early flight and avoid a long early drive from Cuernavaca. Hotel was excellent. Superior room modern and spacious. Well laid out. Free wifi. Good dining options in T2. Easy access to Aeromexico check in. Overall, rate highly.

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services and installations and I am happy... More

Barcelona
Top Contributor
50 reviews 50 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Elegant and comfortable room, perfectly situated at T2. I didn't hear noise, so it was perfect in this sense. Interesting and modern architecture, with big spaces. Negative points: the breakfast should be included for the price you pay.

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service. I might suggest that you browse... More

Seattle, Washington
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is basic accommodation. I wanted to rate it lower because I just didn't like the place, but I have to admit there is nothing really wrong with it. The hotel was convenient in the context of leaving on an early morning flight. The room was clean and had the necessary furniture. The WIFI worked. Nothing worth complaining about, I... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear guest: We really apreciate for your comments about your experience in our hotel, is very important for us to know about your expectations and specially meet them. Let me know about your next trip to Mexico City, I can make your reservation at a nearby elevators or the restaurant area. Have an excellent day and we hope to see... More

Tampico, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

I had just had bad luck after bad luck in my travel plans leaving me traveling for over 24 hours. I was distraught and scared and frustrated. This hotel took me in and with help from Enrique Rodriguez( I believe was his name) at the front desk, I was able to get a room to stay in until the next... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear guest: We want to thank you for your time about your comments about our service and our hotel. We are really happy to know about your experience, it's amazing for us get a perfect stay, specially when you had a lot of problems during your trip. About the shower door, i'm going to share your comment with my team... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the best things about this hotel is you can walk to it without having to leave Terminal 2. The rooms have a minimalist feel--bamboo flooring (no carpet) and are "sleek." The chair at the desk didn't work for me (looks great, but not functional for someone 6'5"). If you get stuck at MEX this would be my first... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear guest: We really appreciate for your comments about our hotel and service. For us is very important to know the opinion and experiences of our guests We will share this with my team. We hope to see you in your next trip to México City. It will be a pleasure!!! More

Rio de Janeiro, RJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Like many guests, I had to come here because of an issue with my travel company. I came with the negative view that since it was a compensative accommodation by the airline it would be bad, but I was quickly proven wrong. The location, for an airport, is great (right above the food), and the place is clean, spacious and... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear guest We are very grateful for your comments and also for the time you took to let us know about them. We are very happy to know that we met your expectations. We will share these comments with the team. We look forward to serve you again. Sincerely. General Manager More

Atlanta, GA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2014

The hotel strives to be a five star but falls short. Basically it is a convenient place to sleep while passing through MEX, albeit quite expensive for what you receive. Restaurant quality just ok, in room amenities were very expensive.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest: We want to thank you for the time taken to give us your feedback. We have talked to our team and we will work to improve and achieve meet your expectations. It will be a pleasure to serve you on your next visit to Mexico City. Warm regards More

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Additional Information about NH Aeropuerto T2 Mexico

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Aeropuerto T2 Mexico 3.5*
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Aeropuerto T2 Mexico Mexico City

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