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All 277 Mexico City hotels

NH Aeropuerto T2 Mexico

3.5 of 5 Hotel   |   Capitan Carlos Leon Gonzalez s/n. | Aeropuerto Int. Benito Juárez T2. Venustiano Carranza Mexico D.F, Mexico City, Mexico
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Ranked #58 of 277 hotels in Mexico City
A recent review
3 of 5 stars reviewed 2 days ago
jpmfv Queretaro, Mexico
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287 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Queretaro, Mexico
Top Contributor
56 reviews 56 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We got to this hotel with a prepaid reservation, and had our receipt. At the front desk we were asked to leave a credit card because they did not receive the confirmation from the agency, it really bothered me because this was a problem between the agency and the hotel, not mine. I had the confirmed reservation and the receipt.... More

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Lima, Peru
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stay in this hotel when I transit to other cities in Mexico. The hotel is walking distance in T2, so very convenient to stay overnight. Overall it is a good option to transit. Bedroom is clean and spacious. Counter Receptionist treat yous request fast. However sometimes there are many passengers waiting in line to check in or out and... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

We missed our connection to Cabo and needed sleep. Nh Hotel was available. We were prepared for mediocre conditions. What we got was a room that was well designed for the traveler, showers that were delightful, service that met every need, and food that was amazing and healthy with something for every taste. Rodolfo Tapia, the restaurant manager even sent... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More

Panama City, Panama
1 review
2 of 5 stars Reviewed 4 weeks ago

Simply located to the terminal does warrant an overpriced product. Front desk staff experience remains inconsistent. Check-in procedure is tedious while checking out early mornings be prepared for only one staff member on duty and a lengthy delay while standing in line with frustrated customers (not a good way to start the day). Electronic key card entry systems to rooms... More

Review collected in partnership with NH Hotels

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to write to us about your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, I do value your feedback and apologize for the inconveniences you had during your stay. The issues you experienced are definitiley not the norm and I can assure you... More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2014

Incredibly rude and deficient staff. We arrived too early to check-in. As we waited in the uncomfortable lobby, we were accosted by security on three separate occasions. Hector from the front desk was too busy watching the soccer game to inform us when a room was actually ready. But the worst aspect was the lack of response from hotel manager,... More

Was this review helpful? Yes 1
DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to write to us about your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, I do value your feedback and apologize for the inconveniences you had during your stay. The issues you experienced are definitiley not the norm and I have taken the... More

Conway, Arkansas
Top Contributor
176 reviews 176 reviews
83 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 24, 2014

I like this hotel because you don't have to ever leave the airport. Great for a short layover. Starbucks and vendors right outside elevators. Quick check in, long walk to room. No in room single serve coffee maker. Great shower and amenities. Very restful stay. I've heard restraint is excellent but I didn't get a chance to try.

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review our hotel, we appreciate all of our guest´s comments since the feedback we obtain helps us to better our services and ensure your expectations are met and hopefuly exceeded. My team and I would be happy to be of service to you on your next... More

Cambridge
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 7, 2014

Just stayed one night here on layover between UK and Peru. Expected some challenges transfering between terminals but couldn't have been easier (and safer) with the sky train. Also for once, spanish signs actually pointed in correct direction...Easy check-in with friendly staff. rooms large and (for an airport) quiet. Circular design also meant room looked out onto circular central courtyard... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. I am happy that we were able to meet and your expectations, and my team and I appreciate... More

New York City, New York
Top Contributor
82 reviews 82 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 3, 2014

It was a new hotel located in the terminal. Of course you have to go the 6th level for the hotel but the room was large and comfortable and it did have two chairs at the desk which is sometimes lacking in other hotels. The breakfast buffet was extensive and too many choices in the morning. The single rose given... More

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DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More

Key West, Florida
Top Contributor
75 reviews 75 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 10, 2014

Was traveling through Mexico City and took the bus right into the terminal connected to the Hotel. We were surprised by the great room, well appointed and extra large and quiet for an airport property. They need to work on their restaurant, which is off the cavernous lobby of the hotel. While the service was okay, the food fell short... More

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More

Rome, Italy
Top Contributor
52 reviews 52 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2014

We had a short stay between flights and had a positive overall experience. I'm much in favor of the clean, modern design for the hotel / rooms in a less expensive hotel. Aesthetics aside, service was excellent from arrival to departure. Breakfast was included and was good (not exceptional, but good enough value for money).

Was this review helpful? Yes
DireccionNHTerminal2, Director General at NH Aeropuerto T2 Mexico, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Aeropuerto Terminal 2 hotel in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room... More

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Additional Information about NH Aeropuerto T2 Mexico

Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
Nh Aeropuerto t2 Mexico Hotel
NH Aeropuerto T2 Mexico Mexico City
Address: Capitan Carlos Leon Gonzalez s/n. | Aeropuerto Int. Benito Juárez T2. Venustiano Carranza Mexico D.F, Mexico City, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Aeropuerto T2 Mexico 3.5*
Official Description (provided by the hotel):
The 5-star NH Aeropuerto T2 Mexico hotel is located inside the new Terminal 2, part of the Benito Juárez International Airport in Mexico City. The Paseo de la Reforma area as well as Polanco, the stylish business and shopping district, are just 30 minutes away from the NH Aeropuerto T2 Mexico, as are a number of beautiful parks (Chapultepec) and the city's most important museums (Anthropology and History).The NH Aeropuerto T2 Mexico hotel features 287 comfortable guest rooms, including 77 Executive Level rooms, Junior Suites and a Master Suite. The hotel restaurant can accommodate up to 150 diners and offers daily breakfast buffet featuring a variety of ANTIOX ingredients; fruits, juices and pastries, as well as eggs any style. Lunch and dinner menus include a range of international dishes and theme buffets. If you prefer to dine in the comfort of your room, the hotel offers 24-hour room service. The elegant bar is ideal for grabbing a drink, chatting with friends or keeping up with news and sports events on the two flat-screen TV's. For business, the hotel features an executive area as well as several function rooms ideal for meetings, seminars, presentations and social events of all kinds for groups of up to 350 people. A new function room for up to 400 will be available as of November 12t 2013.Guests at the NH Aeropuerto T2 Mexico can take a refreshing dip in the hotel pool, keep fit during at the fully-equipped gym or relax with a rejuvenating visit to the spa. ... more   less 
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