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Hilton Mexico City Reforma

4.0 of 5 Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
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Certificate of Excellence 2014
Hilton Mexico City Reforma
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Hilton Mexico City Reforma
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776 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Mexico City Reforma
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mexico
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 2, 2011

it's a modern high rise building located almost in front of the famous Palacio de Bellas Artes. I've stayed at this hotel a few times, even since it was a Sheraton. The location is fantastic if you want to visit the Historic Center, however it can be somewhat loud outside all day long, however the hotel has sound-proof windows and... More 

Was this review helpful? Yes 1
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write your comment. The hotel has many assets, but definatelly we are very fortunate to have a privilege location, walking distance to the most important historical buildings and museums in downtown Mexico City. Our spacious rooms have been remodeled with beautiful decor , also the confortable "sweet dreams" by Hilton beds... More 

sunny Southern California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 19, 2011

We stayed at this hotel for sightseeing, and it was convenient to a couple of metro lines which made it easy to get to the things we wanted to see. It was right across the street from the Alameda Park, and a short-to-medium walk from the Zocalo. We mostly ate out and about, but we ate Sunday brunch in the... More 

Was this review helpful? Yes 1
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write your comment. I'm very happy to read that you enjoyed your time while visiting Mexico City. Having a perfect location in the middle of downtown makes it easier to visit many historical places by foot. Also, I'm glad you had an opportunity to tried our wonderful Sunday Brunch which is... More 

Nashville, Tennessee
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2011

this was our first trip to mexico city and we chose the hilton in the reforma district across from alameda park. everything was great about this hotel, the pool, the restaurants, the service and the location. the value was great as well. i would definitely stay here again and recommend it to others.... the 6th floor pool, gym and alameda... More 

Was this review helpful? Yes
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank You very much for taking the time to write your kind comments. I'm very happy to read that this was your fisrt trip to Mexcio City and also at the hotel. Also, I'm please to read that you like the location of the hotel,the value, and most of all the service. We appreciate your comment about comming back again... More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed April 2, 2011

I have never been a Hilton customer, but I was surprised by the service and the facilities. The executive lounge has the best view of the city. I really enjoy the fitness center and the tequila at the lobby bar

Was this review helpful? Yes
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you for taking the time to write your comments. Definatelly, the best view of downtown Mexico City is from the Executive Lounge on the 26th floor where you can enjoy the amazing view with a nice coktail . A visit to the Fitness Center is a great way to start your day. Next time you come to Mexico City,... More 

San Francisco, California
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 31, 2011

Heading back to Mexico for work and searched for hotel, now it is a Hilton, used to be a Sheraton. Great hotel, great location, going back!

Was this review helpful? Yes
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you for taking the time to write your review. The hotel Hilton Mexico City Reforma is very fortunate to be in a privilage location, close to the main historical museums in the heart of Mexico City. We hope next time you visist Mexico City you stay with us again. More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 30, 2011

My stay at the Hitlon was marred by poor housecleaning. I travel a lot for business and the two most important criterion for a hotel room are cleanliness and the comfort of a bed. I booked the Hilton based on the TripAdvisor reviews, having stayed at the JW Marriott in the Polanco district before but attracted by the Hilton's competitive... More 

Was this review helpful? Yes 1
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write a review First of all we apologize for the inconveniences during your stay at the hotel. Since you sent the review we have been looking thrully into the matter with the Executive Housekeeper. We have checked all the rooms on the Executive Level and found some flaws in a few... More 

Palm Beach, Florida
Top Contributor
103 reviews 103 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 26, 2011

I loved the lobby ambiance, bar was awesome and the staff in every area was amazing. The gym is very well equipped. With wet area to relax in after your workout. Location is also very good, close to most places. Rooms are spacious, quiet and clean. Staff is very efficient and courteous. I will stay here again.

Was this review helpful? Yes
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank You very much for taking the time to write a review. I'm glad to read that you enjoyed the beautiful lobby with its trendy decor. The best asset at the hotel are the team members which everyday we work vey hard to exceeed the expectations of our guests. One of the many advantages of the Hilton Mexico City Reforma,... More 

Ottawa, Ontario
Top Contributor
149 reviews 149 reviews
96 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed March 19, 2011

The hotel is located in a safe area with lots of restaurants and shopping within walking distance. The hotel itself is very modern and beautiful. I was on the 24th floor and the view was stunning. Staff are very friendly and helpful and the security is very good. The hotel has a full gym with machines and free weights. The... More 

Was this review helpful? Yes 1
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write a review. I'm happy to read that you like the location of the hotel which is walking distance to many historical attractions. Also, very close by car to Zona Rosa, and the night clubs. At the Hilton Mexico City Reforma, we hope next time you come to Mexico you will... More 

Vancouver
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2011

Lucky to get upgraded to the club floor where we enjoyed morning breakfast and evening snacks and drinks. Lovely views of the city from the 26th floor. Staff could not do enough to make our stay more enjoyable. Was my spouse's birthday and she was presented with a cake along with a wine and cheese platter delivered to the room... More 

Was this review helpful? Yes
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write your reviews. The Executive Lounge on the 26th floor, has the best views ever of the city. Also, I'm happy to read that you enjoy the wonderful selection of food and drinks at the Executive Lounge, and on top of that our friendly team members surprise you with a birthday... More 

Acapulco, Mexico
Top Contributor
147 reviews 147 reviews
75 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 24, 2011

After an easy 3 hour drive up from Acapulco followed by a difficult 3 hours crawling through Friday lunchtime Mexico City traffic we were relieved, to put it mildly, to finally arrive at our destination. From the smiling chatty doormen, the swift and friendly checkin, the far bigger than average room (with great rate from Expedia) and the stunning view... More 

Was this review helpful? Yes 1
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review

Thank you very much for taking the time to write a review. I'm very please to read that you enjoy our newly renovated rooms, well known for their size and beautiful decor. At the Hilton Mexico City Reforma, we have many assets one of them is the location since we are walking distance to the main historical attractions in downtown... More 

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Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#4 Family Hotel in Mexico City
#7 Romantic Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#15 Business Hotel in Mexico City

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