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All 283 Mexico City hotels

Hilton Mexico City Reforma

4.0 of 5 Hotel   |   Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
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Ranked #10 of 283 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Gonzaloque Providence, Rhode Island
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699 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Providence, Rhode Island
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a few nights in Mexico City and enjoyed this hotel. The room was spacious, modern and clean. The bathroom was huge, too. Customer service is excellent and the facilities are great. Central location with lots of dining and shopping options nearby.

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California, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall the stay was good rooms were awsume. Staff was great, The head chef and matradee was very apoligdtic, one time at the Dones room the chef behind the grill did not know how to make an omllet, matradee fixed the problem imiditatly. When there were rockes in my food (room service the head chef fixed the problem emidiatly.

Review collected in partnership with Hilton Hotels & Resorts

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Veracruz, Mexico
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are visiting Mexico City this is a great place to stay, with a lot to see and do close by, museums, shops, restaurants, historical landmarks, transportation and night life with a great city view, but it comes at a price.

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Luis K, First of all let me thank you for your review of your past stay at our hotel. I am glad to read that you enjoyed our privileged location by visiting different sites of interest in the city. It is good to know that you also enjoyed the beautiful panoramic views. Thank you again for your positive comments.... More

1 review
5 of 5 stars Reviewed 1 week ago

you are looking for great hotel ? Here you are. Great rooms, excellent service, located in center of city Breakfast very complet What else ? If you can pay for it, go for it. Only thing, be careful arround the hotel, like every where in Mexico City. From one street very cosy, you can enter next street into dangerous place.... More

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Barwinek C, Thank you for review, the feedback from our guests is very important for us. It is great to read that your stay was pleasant, and that everything was good, both in facilities and in the service provided by our team members. Thank you again for your positive comments. We hope to welcome you back soon at Hilton... More

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here recently on business and it was excellent. The service was friendly and always more than helpful. The rooms were fantastic quality, spacious with a good bathroom. Breakfast was s good choice of traditional English and local Mexican food. We also ate in the hotel restaurant one evening- fantastic food at low prices. The hotel bar is also great... More

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear beer18, First of all I would like to thank you for sharing your comments of your last stay with us. It is a great honor to read that our facilities were fantastic for you, such as our rooms and our outlets. And it is even better to know that our team members have offered you a helpful and friendly... More

Santiago, Region Metropolitana, Chile
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is exactly the hotel you expect when you choose a Hilton and you pay the price. Good hotel for bussiness, meetings and visit the old town. Staff very professional but maybe a bit cold behaviour. Anyway, highly recommended if you can pay the price and you like to stay in big/commercial hotels

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Manquehue_1520, First of all let me thank you for your time to write a review of your stay at Hilton Mexico City Reforma. It is good to hear that your experience at our hotel was good and that you took advantage of our location by visiting different sites of interest. I am sorry to read that the behaviour of... More

São Paulo, São Paulo, Brazil
Contributor
19 reviews 19 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I spent 2 days at Hilton. The rooms are good (with a king size bed, television and a place to work), the service is nice and the food are awesome. It's located near to historical center and you can walk to know some restaurants, museums, churchs and gardens.

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Eduardo V, Thank you for your review of your recent stay with us. It is good to read that the facilities at our rooms were good for you. I am glad to know that the service from our team members was the one that our guests deserve, and that you enjoyed our privileged location. It will be a pleasure... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

The check in process took a bit longer than expected but the rooms and club level were great. I would definitely suggest upgrading to the club level for the breakfast and happy hour. This hotel is in walking distance to some great restaurants in the older area of town.

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Vic519, Thank you for your time to write a review of your past stay at our hotel. I am happy to read that you liked our rooms and the benefits you obtain through an upgrade. It is good to know that you enjoyed our location by visiting some places of interest. Thank you again for your comments. We hope... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 7 weeks on business. What a great place to stay in Mexico City. The staff was the best and made me feel right at home. The breakfast buffet in Los Dones is spectacular, all of the restaurants in the hotel are top notch. The rooms are clean, spacious, with great wi-fi and plenty of outlets for... More

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear AnnaBella114, Thank you for your time to write a review. It is very important the feedback from our guests. We are glad to hear that you enjoyed our rooms and in general our facilities, but more than that we are happy to know that the service from our team member made you feel at home. We want to thank... More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 5 weeks ago

OMG no idea where to start ...i almost had to ight about my diamond member benefits....i thought the waldorf in nyc was that stingy...this one is worse....almost lol they wanted to sell me an upgrade, after 10 minutes they decided i was worth it (afetr about 200 nights in hilton hotels thank you sooooooo much), the staff in the lobby... More

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear FRANK C, Thank you for taking the time to write a review about your stay at our hotel. I am very sorry that your experience at your check in in the lobby wasn’t up to our usual high standards. On the other hand, it is good to read that the service at the Executive Lounge was the one our... More

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Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mexico City Reforma 4*
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City

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