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All 282 Mexico City hotels

Hilton Mexico City Reforma

4.0 of 5 Hotel   |   Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
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88%
Ranked #10 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
beer18 London, United Kingdom
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688 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here recently on business and it was excellent. The service was friendly and always more than helpful. The rooms were fantastic quality, spacious with a good bathroom. Breakfast was s good choice of traditional English and local Mexican food. We also ate in the hotel restaurant one evening- fantastic food at low prices. The hotel bar is also great... More

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear beer18, First of all I would like to thank you for sharing your comments of your last stay with us. It is a great honor to read that our facilities were fantastic for you, such as our rooms and our outlets. And it is even better to know that our team members have offered you a helpful and friendly... More

Santiago, Region Metropolitana, Chile
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It is exactly the hotel you expect when you choose a Hilton and you pay the price. Good hotel for bussiness, meetings and visit the old town. Staff very professional but maybe a bit cold behaviour. Anyway, highly recommended if you can pay the price and you like to stay in big/commercial hotels

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Manquehue_1520, First of all let me thank you for your time to write a review of your stay at Hilton Mexico City Reforma. It is good to hear that your experience at our hotel was good and that you took advantage of our location by visiting different sites of interest. I am sorry to read that the behaviour of... More

São Paulo, São Paulo, Brazil
Contributor
16 reviews 16 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I spent 2 days at Hilton. The rooms are good (with a king size bed, television and a place to work), the service is nice and the food are awesome. It's located near to historical center and you can walk to know some restaurants, museums, churchs and gardens.

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Eduardo V, Thank you for your review of your recent stay with us. It is good to read that the facilities at our rooms were good for you. I am glad to know that the service from our team members was the one that our guests deserve, and that you enjoyed our privileged location. It will be a pleasure... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

The check in process took a bit longer than expected but the rooms and club level were great. I would definitely suggest upgrading to the club level for the breakfast and happy hour. This hotel is in walking distance to some great restaurants in the older area of town.

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Vic519, Thank you for your time to write a review of your past stay at our hotel. I am happy to read that you liked our rooms and the benefits you obtain through an upgrade. It is good to know that you enjoyed our location by visiting some places of interest. Thank you again for your comments. We hope... More

New York City, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 7 weeks on business. What a great place to stay in Mexico City. The staff was the best and made me feel right at home. The breakfast buffet in Los Dones is spectacular, all of the restaurants in the hotel are top notch. The rooms are clean, spacious, with great wi-fi and plenty of outlets for... More

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear AnnaBella114, Thank you for your time to write a review. It is very important the feedback from our guests. We are glad to hear that you enjoyed our rooms and in general our facilities, but more than that we are happy to know that the service from our team member made you feel at home. We want to thank... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

OMG no idea where to start ...i almost had to ight about my diamond member benefits....i thought the waldorf in nyc was that stingy...this one is worse....almost lol they wanted to sell me an upgrade, after 10 minutes they decided i was worth it (afetr about 200 nights in hilton hotels thank you sooooooo much), the staff in the lobby... More

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear FRANK C, Thank you for taking the time to write a review about your stay at our hotel. I am very sorry that your experience at your check in in the lobby wasn’t up to our usual high standards. On the other hand, it is good to read that the service at the Executive Lounge was the one our... More

Trumbull, Connecticut, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

When it comes to service, I will give this hotel high honors!! The employees treat you like you are special, for a whole week I felt like a queen!! The rooms are beautiful, clean and very comfortable. At night they have live music and mariachis too! Totally free Wi-f . The hotel it is on the heart of Mexico, you... More

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Grisselle B, First of all I want to thank you for taking the time to write a review. I am happy to read that you enjoyed a great stay with us, and that both our facilities and our staff provided you such a great experience. It is good to know that you took advantage of our location, by visiting... More

San Francisco, California
Top Contributor
89 reviews 89 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 9 days here in a great executive level room. Room was furnished very nicely, large, well-maintained, and had an outstanding view of Alameda Central park & the historic center of the city. The Executive Lounge on the 26th floor served first a buffet breakfast and then a wonderful evening array of foods with wines & beers. Cocktails you... More

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Burney A, Thank you for your time to write a review of your past stay at our hotel. It is motivating to read that your 9 days stay was more than pleasant. I am happy to read that our team members have offered you the service our guests deserve, and that our facilities have met all your needs. Thank... More

Norrköping
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to Mexico City many times and stayed in various hotels but this one is definitaly in my best ones lista. We stayed in the 7 floor and the views are very espectacular. The room was ample and very clean and the service was very aceptable and helpfull. I will stay here in the future before I try... More

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear PepeandHelene, First of all I want to thank you for taking the time to write a review. It is good to hear that you choose our hotel as one in your top list from Mexico City. As you mentioned, we have amazing views from our rooms due to our privileged location in the heart of the city. We hope... More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review is purely for the Hilton Mexico City Reforma's master suite... I chose to stay here because it was incredibly affordable - what! There would have been no possible way for me to stay in such a nice room anywhere in the US for what I paid here. I could spend time talking about the amazing view of the... More

Was this review helpful? Yes 2
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear vinhhhh, Thank you for the time you took to write a review of your recent stay at our hotel. I am very glad to read that you enjoyed your stay at our Master Suite, that as you mentioned has an amazing view and lot of benefits to experience a great and comfortable stay. We hope to welcome you back... More

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Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mexico City Reforma 4*
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Mexico City #6 Romantic Hotel in Mexico City #8 Luxury Hotel in Mexico City #14 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates up to 5,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 
Number of rooms
458

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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