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Hilton Mexico City Reforma

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Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
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Best prices for: 1 room 1 guest
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Hilton Mexico City Reforma
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959 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Traveled with my family and got two connecting rooms. Since it was my first time, all my tour arrangement were made by the hotel. The rooms were really spacious, personnel was very friendly and helpfull. The tours were excellent, small groups, and the guides where really excellent..The hotel has two restaurants and there is a Starbucs next door. One block... More 

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Calgary, Canada
Level Contributor
90 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Reforma is a modern, efficient and upscale business hotel just off La Reforma and a short walk to the Foreign Ministry, Belles Artes. A slightly longer walk to City Hall and the Presidential Palace. Rooms are well appointed. Breakfast is quick. The exercise facilities are excellent. Service is very good.

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monterrey, mexico
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A block away from Reforma street, and walkable distance from Mexico City Zocalo and important tourist sites, is also a very good choice for business purposes. Breakfast is better than in other hotels of the same levels, and El Cardenal restaurant is an excellent addition to the food service. Mexican food cooked the best way!

Review collected in partnership with Hilton Hotels & Resorts

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West River, MD
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff throughout the property was nothing but friendly, gracious and helpful. Breakfast was great the variety impressive. Rooms are large and comfortable. Good location Transportation was affordable and secure. The staff makes this property special I will be back

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Brad L, First of all I want to thank you for taking the time to share your experience. We are happy to read that our team members were friendly and helpful. It is also good to know that the facilites and services in general were good. Thank you again for your positive review. It will be a pleasure to... More 

Verona, New Jersey
Level Contributor
180 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very elegant, busy city hotel with many friendly staff around to help with your every need. This hotel has a large workout space, many restaurants and places to drink or relax, and a spacious lobby. My room was located at the far end of the hallway and was absolutely quiet, with a large bed and large work... More 

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear BenjaB, First of all I want to thank you for taking the time to share the comments of your recent stay at our property. We are pleased to read that your experience was good, and that you enjoyed our facilites. Guests feedback is truly important for us. Thank you again for your positive review. We hope to welcome you... More 

Paris, France
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is well situated. It was easy to get to the historical centre and the Paseo de la Reforma. The rooms are comfortable, modern and spacious, the staff helpful and friendly. The hotel also has a fully equipped gym that is well worth trying. The hotel restaurant and El Cardenal right in the hotel are good places to eat.... More 

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Makiesser, Thank you for taking the time to share the experience you had at Hilton Mexico City Reforma. We are happy to read that our location was convenient for you, and that our facilites met your needs. It is also good to know that the service of our team members was helpful and friendly. Thank you again for your... More 

Pembroke Pines, Florida
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Perfect location, comfortable rooms, great views, lovely staff Very enjoyable restaurant: Wonderful breakfast buffet, Delicious dinner menu. Lots of attractions in walking distance. Be sure to check out the Palacio de Bellas Artes- beautiful! The shopping district down 5 de Mayo, the Mercado de Artesanias La Ciudadela The concierge and staff are very helpful and kind.

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Karen C, First of all I want to thank you for taking the time to share the experience of your recent visit to our hotel. We are happy to read that your stay was that good, and that you enjoyed our privileged location, and the facilities in general. Thank you for your positive review. We hope to welcome you... More 

Guadalajara Metropolitan Area, Mexico
2 reviews
2 of 5 stars Reviewed 1 week ago

I stayed at this Hilton with my brother, we both have the same last name, my brother had to catch a flight back to California, we still had credit for one more night. however, my room key wasn't working, when I went downstairs they told me that for security reasons they could not let me into the room, because the... More 

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GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Martine A, First of all I want to thank you for your comments. We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and... More 

Dallas, Texas
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent property with attentive guest services, very good restaurant, and great location near the Alameda park of Mexico City, just a few blocks west of downtown. The room was very clean and with very comfortable beds.

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear dete444, First of all I want to thank you for taking the time to write a review of your recent visit to our property. We are pleased to know that your stay with us was good in general, and that you enjoyed the facilities and service from our team members. Thank you again for your positive review. We hope... More 

Toronto, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Went on a business trip and spent a week in Mexico City. The hotel is in the great area, plenty of tourist attractions. You can easily walk around, the area is safe, plenty of good restaurants and stores (so wife can enjoy as well). The hotel is very professional, wi-fi is available for HHonors members, room service efficient. Breakfast is... More 

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear blok_70, First of all I want to thank your for taking the time to share your experience with us. We are happy to read that our privileged location was convenient for you, and that your stay was good in general. Your comments are truly important for us. Thank you again for your positive review. It will be a pleasure... More 

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