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Hilton Mexico City Reforma

4.0 of 5
Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
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Hilton Mexico City Reforma
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94 traveler photos
Ranked #10 of 244 hotels in Mexico City
4.5 of 5 stars 222 Reviews
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222 reviews from our community

What travelers say about this hotel
  • “Bellas Artes” (10)
  • “Executive floor” (10)
  • “Very good” (9)
  • “Alameda Park” (6)
  • “Breakfast buffet” (4)
  • “Fitness center” (4)
  • “Comfortable bed” (4)
  • “Great view” (3)
  • “More expensive” (3)
  • “Flat screen TV” (3)
Traveler rating
    133
    61
    18
    4
    6
Only show reviews for Family (28) | Couples (52) | Business (56)
Date Rating
Indianapolis
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“City Experience”
4 of 5 stars Reviewed May 17, 2012

Good Hotel - Hilton style - located near important tourist sites such as The Zocalo, Palacio de Bellas Artes, however pretty far from the beautiful Chapultepec and Polanco area. By he way the Hotel is not on Paseo de Reforma...quite a walk if you want to get walking to the nice places in Paseo de Reforma. The hotel is located... More

Was this review helpful? Yes
Isaias Araiza Marroquín, Owner at Hilton Mexico City Reforma, responded to this review
May 24, 2012

Hello, thank you so much for your comments, we really appreciate them. We are happy knowing that your stay with us was a good one, however I'm gonna share all your feedback with the rest of the team so everybody is aware of your review. Our concierge staff is in deed one on the most professional in the city, all... More

Izmir, Turkey
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“great location”
5 of 5 stars Reviewed May 16, 2012

great location... not exactly on the reforma though just in downtown...close to zocalo and the bellas artes... in the middle of everywhere... also a real "hilton"..."the hilton"... More

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Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
May 17, 2012

Thanks for your comment, we really appreciate it. As you mentioned it we are really close to many cultural attractions like museums, theaters, parks, etc. no matter the purpose of your travel, with us, you have access to the best of the 2 worlds, leisure and pleasure. Once again thanks for your review, and we hope to see you soon.... More

Alkmaar, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Exelent staff! Rooms a bit to dark.”
4 of 5 stars Reviewed May 14, 2012

Good hotel with exelent service from breackfast Waiters, room service waiters and helpfull congierge. Only thing i don't like are the dark Brown collars of the rooms (depressing) and black hair in the tub ( i'm blond) More

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Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
May 17, 2012

Hello, Thanks you very much for your comments, we are very glad knowing your stay with us was a pleasant one. All our staff is always ready to give all of our guest a great experience when they come to our hotel, I'll share with all the staff your review, thanks a lot for write it. About the rooms, our... More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Best hotel in Mexico City”
5 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

I have travelled to Mexico City for 20 yrs and although I have stayed and several good hotels this one is my new favourite. Great rooms, great location and outstanding Restaurant El Cardenal. Plus 5 minutes from Bellas Artes and the Zocalo! More

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Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
May 11, 2012

First of all I want to thank you for your comments and all the time you spent to wrote them. We are glad knowing that your stay with us was a pleasant one, and receiving this kind of comments motivate all of us to continue delivering our brand promise. to ensure everyone of our guest fell cared for, valued for... More

Ottawa
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Like the Hiltons of Yesterday”
5 of 5 stars Reviewed May 6, 2012

This Hilton reminds me of when I was a child and the name Hilton meant style, luxury, class. Sadly, in many places now, Hilton hotels resemble little more than rundown 2 star motels masquerading as hotels. Not so the Hilton Mexico City Reforma - I have stayed there three times in the past year and a half. It is fabulous.... More

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Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
May 11, 2012

Hi! thanks a lot for your comments. I'll let know all the staff about your experience at the hotel, we are glad to know that it was a pleasant one. It's an honor to receive this kind of reviews from our guest, this kind of feedback help us to better understand all of your needs. The front office manager is... More

Portland, Oregon
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Outstanding hotel, 5 star experience”
5 of 5 stars Reviewed May 1, 2012

I booked an executive level room on the 26th floor for one night for a 24 layover in connecting flights. This was with my wife and 1 year old son. From the moment the doorman opened our taxi door to the next day when he packed us into the taxi we were treated as VIP's here. Every person we encountered... More

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Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
May 11, 2012

Hello, thanks a lot for your comments, we really appreciate the time you took to wrote them. We are glad knowing that your stay with us was really good and that you liked our executive level. All our staff always work harder and with passion to deliver the treat all our guest deserve, its the way our brand works, following... More

Zihuatanejo, Guerrero, Mexico
Senior Contributor
43 reviews 43 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Very Nice, the best breakfest ever”
5 of 5 stars Reviewed April 22, 2012

I had a great time at this hotel. It is in the best part of Mexico City. The food is very good, the buffet breakfest was the best I have ever had. The rooms were well furnished. More

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See 5 more reviews by Dougzihua for Mexico City
Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
April 24, 2012

Thank you so much for your comments. We appreciate the time you took to wrote them,also we are glad knowing that your stay with us was a pleasant one. Here we work with the highest F&B standards in order to give all our guest a great experience at our restaurants. Also every day our housekeeping staff is reviewing every detail... More

Toronto
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Good everything”
4 of 5 stars Reviewed April 10, 2012
1
person found this review helpful

Rooms, food, view, location, and service were all great. The breakfast buffet was fantastic. It's a Hilton, so expect a Hilton. More

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Leeds
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“A real haven of peace in the city: even in an earthquake!”
4 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

Now, Mexico City is a busy place, right? And there are scare-stories of noisy traffic, dodge areas, and even muggings. Which is why the Hilton Reforma proved to be the safest bet we could have made in choosing a hotel for a five day business trip. It is in a quiet-ish area, close to some of the more beautiful historic... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
“Good Location and top service”
5 of 5 stars Reviewed April 6, 2012

Located close to the Historic centre of the city. The reception staff are very efficient and the views from our room of the city was exceptionally good. recommend you upgrade your stay and use the club lounge on the 26th floor. More

Was this review helpful? Yes
See 2 more reviews by emeto for Mexico City
Isaias Araiza Marroquín, Manager at Hilton Mexico City Reforma, responded to this review
April 9, 2012

Hello, thanks a lot for your comments, we really appreciate the time you took to wrote them. We are glad knowing that your stay with us was really good and that you liked our executive level. the view of the executive lounge are really amazing and if you go there really early in the morning you can see how the... More

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Additional Information about Hilton Mexico City Reforma

Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Price Range: $$

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Hilton Mexico City Reforma
Av. Juarez 70, Col. Centro
Mexico City 06010
Mexico
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