We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Mexico City Reforma

Certificate of Excellence
Hotel deals
Hotel website
Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Special Offer
Bed
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Mexico City Reforma
Professional photos View all
Browse nearby
Hilton Mexico City Reforma
Write a Review

926 reviews from our community

Traveler rating
    538
    278
    70
    24
    16
See reviews for
155
218
70
394
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (926)
  • Mar-May only
    (256)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (272)
All months
Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything from top to bottom was great at this place. The Executive Lounge had a great happy hour every day, and the staff was very courteous. The food, both at the bar and at The Dons Restaurant was delicious. I will stay here every time I come to Mexico City.

Was this review helpful? Yes
santa ana, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a hotel with friendly people who seem to really want guests to enjoy their stays. Food was great! We hired Hilton driver Juan Carlos to show us around the city. What a great experience. Loved everything about this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Carol W, First of all I want to thank you for taking the time to write a review of your recent visit to our hotel. We are really happy to read that our team members were friendly, and that you had a great experience during your stay. Guests feedback is really important for us. Thank you again for your... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had reserved a nice room, but were upgraded to the exec floor. Outstanding view. Excellent lounge -- just the thing at 5pm or so. Staff was very friendly and very helpful in suggestions on what to do and how to get there. Location could not be better. Walk to the central park, the Palace of Fine Arts and the... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Steve S, First of all I want to thank you for taking the time to share your experience. We are happy to read that you enjoyed our privileged location, and our stunning views. It is also good to know that our team members were friendly and helpful. Thank you again for your review. We hope to welcome you back... More 

Saint Paul, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed her for 5 nights a few months ago (2 consecutive weekends, in different rooms) and the service was remarkable, the room was beautiful, and everyone was friendly and polite. I had a view looking out over Alameda Park and the location was convenient to numerous museums, churches, and other sites of interest. The architecture in the area is... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear AngelaTTTT, First of all I want to thank you for taking the time to write a review of your recent visit to our hotel. We are happy to read that your stay in general was good, and that you enjoyed our facilites. It is importanto too, to know that the service of our team members was friendly and polite.... More 

Columbus
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great, great, great location. Extremely nice lobby, very hospitable host and services, extremely clean and comfy room. Pros: -location (directly in front of the Alameda, 5 min walk to Palacio de Bellas Artes, etc. -great food selection in the area -24/7 room service -cheap valet ($10.day) -clean rooms -comfy rooms -nice swimming pool/terrace Cons: -difficultt to find were to park... More 

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear djsassan, First of all I want to thank you for taking the time to share the comments of your recent visit to our hotel. We are happy to read that your experience was good in general, from facilites to our team members service. Your observations are truly important to keep offering our guests the service they deserve. Thank you... More 

Strasbourg, France
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfectly located, close to the old city center, you can visit the city by foot. Very helpful and pleasant staff, and the rooms are nicely decorated. Internet access is not free, but the staff managed to get us enrolled on the Hilton rewards scheme, which gave us free access for our stay. Thanks again

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear 6Hartington, First of all I want to thank you for taking the time to share your experience. We are happy to read that you enjoyed our privileged location, and our facilites, such as our rooms. It is important for us to know that the service from our team memebers was helpful and pleasant. Thank you again for your review.... More 

Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in walking distance to the American embassy and other government buildings, there are also many museums and landmarks for the tourist as well. The hotel was very comfortable, the highlights being the amazing breakfast buffet (smoked salmon or fresh figs anyone?), and the wonderfully equipped and spacious gym. Although this was a business trip, we were fortunate to catch... More 

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear emaolamit, First of all I want to thank you for taking the time to write a review of your recent visit to our property. It is good to read that you had a pleasant stay at our hotel, and that you enjoyed the facilities and privileged location. Thank you again for your positive review. It will be a pleasure... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I personally love this Hotel! Is so nice and very good located in Mexico City every important place is nearby, the staff is great and the rooms are gorgeous and love the beds and pillows! One of my favorite parts was the room service the first time I stayed there, delicious! The first time I made the reservation trough booking... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Carla C, First of all I want to thank you for taking the time to share the comments of your recent visit to our property. We are happy to know that our privileged location was convenient for you, and that our facilites and service were good. I am sorry to read about the situation you experienced, we are taking... More 

Brownsville, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

One is not fortunate enough to enjoy a site rich in history; the gastronomic adventure, along with the sheer pleasure of both on a single night but walking through the cultural sidewalk on the Alameda right in front of the Hilton was a night to remember. Bravísimo!!

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear LeoDorantes, First of all I want to thank you for taking the time to share your comments of your last visit to our hotel. We are happy to read that our privileged location was convenient for you, and that you enjoyed your stay in general. Thank you again for your review. We hope to welcome you back soon during... More 

Silver Spring, MD
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here on a 5 day trip that was part business, part vacation. The hotel is in a great, central location close to several metro stops and many cultural attractions. We could walk to quite a lot and it all felt very safe. The hotel itself seems a bit tired, however. It is advertised as a... More 

Was this review helpful? Yes 1
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Jennifer G, First of all I want to thank you for taking the time to write a review of your recent visit to Hilton Mexico City Reforma. We apologize for the inconveniences you experienced. I have shared your comments with the hotel team and we are actively taking steps to make sure it will not happen again. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

482 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (401)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (8)
Viewed
Bathroom (37)
Viewed
Room/suite (108)
Viewed
View from room (53)
Viewed
Dining (12)
Viewed
Hotel & grounds (81)
Viewed
Business center/function rooms (11)
Viewed
5:31
Videos (1)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (17)
Viewed
Dining (14)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (5)
Viewed
Other (28)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay