We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Mexico City Reforma

4.0 of 5 Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Hotel deals
Hotel website
Special Offer
Bed & Breakfast Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hilton Mexico City Reforma
Professional photos View all
Browse nearby
Hilton Mexico City Reforma
Write a Review

809 reviews from our community

Traveler rating
    476
    241
    56
    21
    15
See reviews for
136
196
63
336
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (809)
  • Mar-May only
    (175)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (236)
All months
New York City, New York
Top Contributor
96 reviews 96 reviews
65 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was not my first time staying here and as " Arnold S." Said it so eloquently; " I'll be back!"!! Location is great; not too far from the historical part of the city, quite vibrant neighborhood, some shopping, different kinds of restaurants,and just 20 minutes walk from a shopping centre with a big moviecomplex vwith spanish subtitles ( I... More 

Was this review helpful? Yes
Sofia, Bulgaria
Top Contributor
68 reviews 68 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is great place to stay. Rooms are clean and very comfortable. Food in the hotel is good but the best place to go is at the Cardenal. Make sure you reserve as the place is always full. The zocalo is just a 20 min walk, dress casual and conservative. Don't flaunt your valuables. Hotel offers a very affordable limo... More 

Was this review helpful? Yes
Witney, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here as a complimentary guest with some colleagues and we were really looked after well. The staff were very friendly and extremely helpful. Our rooms were fantastic with every facility included. The view across the city from my room on the 24th floor was spectacular! We sampled breakfast on the 1st floor, it was more than adequate for our... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've been staying in this property since it opened as a Sheraton, probably 25 years ago. It was great then and is greater now. I came for a weekend break and am halfway through. The hotel lobby is stunning and my room, a gold hilton upgrade was huge, beautiful color, all amenities. Proper mini bar - can take thing out... More 

Was this review helpful? Yes
McAllen, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel was clean and served business clients very well. The breakfast staff was very acomodating and willing to provide assistance to the group in order to sit with good service and minimal erros. The car service available was well organized and provided good help in moving around a complex city, especially times to leave to avoid traffic and on time... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear starrborder, Thank you for taking the time to write a review of your recent visit to our property. Your comments are really important for us, because they help us in improving our services. I am happy to read that in general, your stay with us was good. It will be a pleasure to serve you again when your travels... More 

houston
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago credit card Amex Card Member Review

The hotel is reasonably priced in dollars, at least, considering this is clean, safe, and very comfortable. The staff was very friendly and competent. The location is great whether you drive and park or take taxis. The only thing I didn't like was the way they calculated the exchange rate. Maybe should get the rate in pesos up front.

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear houston__tx7, Thank you for sharing your experience at our hotel. I am happy to read that you enjoyed our facilites, and that our team members were friendly and competent. I have shared your comments with the hotel team, they are very important for us. It will be a pleasure to welcome you back when your travels bring you back... More 

NJ
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am writing in response to the negative review of the Hilton Mexico City recently submitted. I stayed at the property for 2 days this week. Value......my rate was $129.00 USD which was half the cost of the Hyatt, Hotel W and JW Marriott in the reforma area. As a HH Diamond member I has access to the lounge on... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear HHdiamond, Thank you for taking the time to write a review of your recent stay at our property. I am pleased to read that, as a Hilton Honors member, we have delivered the benefits for your loyalty. It is also good to know that the service of our team members was helpful. Thank you for the positive comments. We... More 

Paris
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a business traveler and a Hilton Honors Diamond member I'm something of an expert on Hilton properties which can vary in quality and service wildly. This property in central Mexico DF is, I'm happy to report, exceptionally well run and managed and seems to have been given an overall facelift recently which means everything is new and works well.... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear mpk17, First of all let me thank you for taking the time to write a review of your last stay at our hotel. I am pleased to read that you had a good experience in general and that you took advantage of our location and also of our gym. Your feedback is really helpful to improve the services we... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

6 days/5 nights in a wonderful property ideally located in the central district with easy access to many historical sites within walking distance. This is a beautiful hotel. Our room on the 25th floor was spacious and we had wonderful sweeping views of the west side of city. The vista from the 26th floor executive lounge faced east and was... More 

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear water baby g, First of all let me thank you for taking the time to share with us your experience at our property. I am pleased to read that your stay was great. It is good to read that you enjoyed our facilities, and that the service from our team members was gracious, attentive and helpful. Thank you again... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We love this hotel because of it's location and the restaurant in the lobby area, El Cardenal. The mexican food there is amazing. The service at the hotel was very good and the room was clean and comfortable. The linen and towels are also very good quality.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Larissa B, First of all let me thank you for taking the time to share your experience. I am happy to know that the service at the hotel was very good and that the room was clean and comfortable. Your comments are very important for us. It will be a pleasure to welcome you back during your next visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Mexico City Reforma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Agoda, HotelTravel.com, Despegar.com, Hotels.com, Hilton Hotels, Odigeo, TripOnline SA and Tingo so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#4 Romantic Hotel in Mexico City
#7 Family Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#15 Business Hotel in Mexico City

408 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (327)
Viewed
Hotel & grounds (69)
Viewed
Room/suite (82)
Viewed
Bathroom (27)
Viewed
Business center/function rooms (10)
Viewed
View from room (45)
Viewed
Pool/beach area (5)
Viewed
Dining (9)
Viewed
5:31
Videos (1)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (17)
Viewed
Dining (14)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (5)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay