We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Geneve Ciudad de Mexico

Certificate of Excellence
Hotel website
Londres 130 Col. Juarez, Mexico City 06600, Mexico
Special Price
10% off room rate
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Geneve Ciudad de Mexico
Professional photos View all
Browse nearby
Hotel Geneve Ciudad de Mexico
Add Photo Write a Review

448 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    166
    195
    60
    15
    12
See reviews for
69
119
47
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (448)
  • Mar-May only
    (115)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (118)
All months
Toronto, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hotel Geneve for four nights in June 2015 and was generally happy with it. It's historic and beautiful, though the grandeur ends at the lobby and my room was quite plain. However, it was big enough for me, and comfortable, and always had hot water in the bathroom. I was on the second floor of the... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Geneve colaborators let me thank you for the time to write this review. Please refer to me on your next visit to my e-mal lfbarrera@ostar.com.mx Thank you very much sincerely More 

Los Angeles, California
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 1 week ago

You step back on time with an excellent customer service..... With the rooms we had 2 different experiences since we change rooms after 2 days. The first room was Too small for 2 people and uncomfortable ,after 2.days we were transfer to a different room and it was another story,nice,big and comfortable room. Internet is free but NOT GOOD at... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Hotel Geneve colaborators let me thank you for the time to write this review, our internet complementary service provides you to work up to a certain point, we announce when every guest log into the internet complementary service that if the case is needed to use our premium internet service. Our servibar service doesn't consider... More 

New Orleans, Louisiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a grand old hotel! The lobby is a treasure trove, with Tiffany glass and amazing old artifacts. The room was spotless and well appointed, the bath HOT. The neighborhood reminded me a bit of the French Quarter. Great food, nightclubs and stores right out the door. The staff were helpful, friendly and accommodating, even remembering me on my... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All Geneve colaborators thank you very much for this review, we really appreciate the feedback that we recieved from our guests reviews, those reviews help us to achieve our service goals and identify our opportunities to be better every day. Thanks again More 

Miami, Florida, USA
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife did a bit of research on this hotel regarding a trip we made in 2014. Hotel Geneve is located in Zona Rosa, a hip-artist section of Mexico City at one time. The area is a bit run down at the moment, although it is trying to recover the old sheen that it had. I understand that the hotel... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All the Geneve Hotel colaborators thank you very much for the time to write this review, we really appreciate your time writting it. We have weekly meettings to analize each review and work accordingly. Thank you very much More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This trip to Mexico City was a quick one, after coming back from the beach. We arrived at Hotel Geneve and the bellman was very very sweet and helpful. This hotel's location is close to everything! We could walk everywhere! it was great for a quick stop in Mexico City. Definitely would come back for more days and stay here!

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for this review, we appreciate your time to let us know how was your stay. We really appreciate all our guests reviews as a measure and feedback of our performance. Thanks again sincerely More 

Oakland, CA
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel Geneve has many historic features, good location, and responsive and courteous staff. We enjoyed the entertainment at the bar. The concierge gave us useful information and maps on places to visits. I have stayed in many historic hotels and this is one of the most interesting and comfortable. The bathroom in our room was a bit cramped.

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Geneve colaborators let me thank you for the time you took to write this review, for all of us our guest reviews are very important as they are a measure of our performance Thanks again Sincerely More 

Fort Worth, Texas
Level Contributor
126 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Will be there again in November, 2015. Could you please send me a copy of my reservation for me, my adult daughter, and 19-year-old grandson? (We all need separate beds, but do not need separate rooms). Thank you so much for this courtesy. Mary L. Branson, Fort Worth, TX

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for contacting me and also choosing again this hotel for your next stay. To make your reservation for november I urgently need the dates, I will personally make your reservation. Please send the dates to my e-mail lfbarrera@ostar.com.mx also to ssantos@ostar.com.mx Thanks again More 

Sheffield, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

THE hotel WAS superb and THE emploies VERY helpfull ANY quertion THEY anwear fast and whith a SMILE and happynes i really Will lije to came BACK SOME time again ,to THIS wonderfull place and very Well located

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Hotel Geneve colaborators ler me thank you for your time to write this review, all reviews help us to measure our service quality, we really appreciate that you choose this hotel for your stay Thank you very much More 

Seminole, Florida
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really nice interesting hotel that's really well located. Rooms are clean and nicely appointed. Very nice historic hotel the lobby is almost a museum you could easily spend 30min to 45min browsing the artifacts and learning about the role the hotel played in the history of Mexico. The restaurant is nice as well with fantastic Mexican food and really great... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all Geneve colaborators we thank you for the time to write this review, our measure of our perfomance are all guest reviews, we appreciate the feedback from our guests as we have the goal to achieve guest expectations. Thank again More 

Tel Aviv, Israel
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice quaint and traditional hotel in the middle of the Zona Rosa. Pros: Nice big rooms, good cost/performance, many (but many) restaurants, fast food chains and Starbucks around, Insurgentes metro station two blocks away, many facilities available in the hotel (gym, spa, and location is great if Zona Rosa is your style (I personally prefer Polanco) and you... More 

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Geneve Hotel colaborators, let me thank you for the time to write this review, as we have a complementary internet conection we also offer a high speed conection to avoid interruptions and to allow download and upload files, webcam conection etc. We are truly sorry that you have problems with the complementary internet service. Thanks... More 

Questions? Get answers from hotel staff and past guests. Ask a question

240 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
Hotel & grounds (74)
Viewed
View from room (5)
Viewed
Room/suite (20)
Viewed
Bathroom (6)
Viewed
Dining (20)
Viewed
Family/play areas (11)
Viewed
Business center/function rooms (4)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.1 mi away
NH Mexico City Reforma
NH Mexico City Reforma
#58 of 295 in Mexico City
4.0 of 5 stars 842 reviews
0.1 mi away
Room Mate Valentina
Room Mate Valentina
#26 of 295 in Mexico City
4.0 of 5 stars 545 reviews
2.0 mi away
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
1.1 mi away
Hotel Plaza Revolucion
Hotel Plaza Revolucion
#34 of 295 in Mexico City
4.0 of 5 stars 263 reviews
0.6 mi away
Emporio Reforma
Emporio Reforma
#49 of 295 in Mexico City
4.0 of 5 stars 343 reviews
0.1 mi away
Amberes Suites
Amberes Suites
#23 of 295 in Mexico City
4.5 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay