We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Geneve Ciudad de Mexico

Certificate of Excellence
Hotel website
Londres 130 Col. Juarez, Mexico City 06600, Mexico
Special Offer
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Geneve Ciudad de Mexico
Professional photos View all
Browse nearby
Hotel Geneve Ciudad de Mexico
Write a Review

412 reviews from our community

Traveler rating
    150
    179
    57
    15
    11
See reviews for
66
109
42
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (412)
  • Mar-May only
    (109)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (118)
All months
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Unfortunately it is not appropriate for a business trip, Internet was always having failure and of course after attending a seminar during the day when you arrive to hotel what you need is to answer emails from hotel BUT service was not working, regarding information about the city it wasn't the best and some of my colleagues that were staying... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for your review, our internet service has a 40 megas speed, we offer a basic complementary internet service, if there is a need for more speed we also have a premium package per day with a cost of 7 (seven dolar per day). I will checked with our consierge regarding the misslead on directions as you... More 

Austin, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel entrance is not the best but once your inside you will noticed the history of the hotel. The waiting lobby is large and very comfy. The rooms are ok but they use old/vintage furniture. The shower is very nice but was would splash all over from the shower. Overall this was a very nice pace to stay at.... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All our Geneve colaborators thank you very much for the time to write this review. All our guest comments are taken very serious as they help us to improve our services, Thanks again More 

New York City
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Walking into the Hotel Geneve is like walking back in time to Maximilan and Carlota's Mexico City.The lobby is filled with old master paintings and over-stuffed chairs and can only be described as palatial. The staff wear charming old world uniforms. There is a charming bar just off the lobby called The Telephone Bar. It also features over stuffed chairs... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All the Geneve Hotel colaborators thank you for this review, we have the commitment of service quality to all our guests, we sincerely value all our guest reviews as they help us to achive our service goals. We really appreciate your time to write this review. Thank you More 

Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a strong history feeling. The rooms are comfortable and a bit cozy. The neighbourhood is good too. Is a Good choice if you have to stay at the area, but do not expect a modern hotel, and the Wi Fi is not good. Breakfast was good and the patio is a nice experience.

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the Geneve Colaborators, let me thank you for this review, our main goal is to achieve our guests expectations, your treview help us to mee this goal Thank you More 

Top Contributor
58 reviews 58 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After 3 1/2 weeks in Cuba, returning to Mexico City en route to Canada, this hotel is a perfect choice! The whole crew there, especially Sophia at the front desk, make your stay so enjoyable. From the upgrade, to the cleanliness and comfort of the room, I can't say enough about my stay there and would highly recommend this hotel... More 

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for the time dedicated to write this review, all our guests comments help us to achive our service goals, we take them very seriously. we have weekly meeting to review all our guest comments with all Geneve colaborators, we are commited with you, our valuable guest. Thanks again Sincerely More 

New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With a party of 10, we stayed at this wonderful and convenient hotel in the Zona Rosa district of Mexico City. The head concierge, Ariel Menendez is simply wonderful, always willing to go the extra mile to help. On our last day the hotel had a party for children of their employees and I dropped in when I heard the... More 

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All the hotel Geneve colaborators thank you very much for the time to write this review, we are proud to interact in our festivities with our guests as we consider them part of our Geneve Family, we have the commitment of making all our guests feel like home. Thanks again sincerely More 

New Orleans, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a guys weekend. Friendly - helpful front desk, really nice rooms. Excellent location for walking around to get to anything you like. Close to museums and other cultural historic sites.. Hotel with a lot of history. Enjoyed an evening in the hotel bar, listening to music while swapping stories over some tequila. Do not miss the great... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

We appreciate the time to write this review, one important measure regarding our service are this reviews. As in all countries the counterfeit is something that travelers must be aware of, it is always important all the guest information to us as to future guests or visitors. Thank you very much More 

Chevy Chase, Maryland
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This old-world hotel was a marvel in and of itself. The artifacts on display around the lobby were interesting to take in while perusing the lobby. Also notable were the very helpful staff who assisted with directions and arranging tours during our stay. Other pros: The location in Reforma was convenient and walkable to several attractions and museums; check-in and... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the hotel Geneve colaborators let me thank you very much for the time to write this review, our main goal is to deliver the quality of service to all our guests, all reviews are submited to all Geneve colaborators. Thanks again More 

Contributor
15 reviews 15 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was instantly in love with the shared areas in this beautiful hotel. Just a gorgeous slice of history. The service was also great, and the concierge was very helpful. That said, the room was small, with only a double bed (with an old mattress) and not even a chair to sit in (though there was a stool). The location,... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for your review, I'm sorry that the restaurants and the surrounding areas were not satisfied. Regarding the cab over price that you mentioned, (eventhough that the cabs are nmot from the hotel) I kindly ask you if you can give me more information,(like, to what location they drive you to, at what time was this service,... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015 credit card Amex Card Member Review

Our 5 night stay in this historic and colonial hotel in the heart of Zona Rosa district.Restaurants shopping and Metro close to hotel. Added feature is the wonderful displays of the hotels history it was like visiting a museum. Room was comfortable clean and spacious.Friendly and helpful staff. Highly Recommended

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

All of our Hotel Geneve colaborators thank you very much for the time to write this review, there are no better recommendation than the one you wrote Thank you very much More 

Questions? Get answers from hotel staff and past guests. Ask a question

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (200)
Viewed
Hotel & grounds (61)
Viewed
Dining (19)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (5)
Viewed
View from room (3)
Viewed
Bathroom (5)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities