We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Geneve Ciudad de Mexico

3.5 of 5 Londres 130 Col. Juarez, Mexico City 06600, Mexico (Formerly Hotel Calinda Geneve Mexico City)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hotel Geneve Ciudad de Mexico
Professional photos View all
Browse nearby
Hotel Geneve Ciudad de Mexico
Write a Review

329 reviews from our community

Traveler rating
    120
    140
    46
    12
    11
See reviews for
52
83
37
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (67)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (77)
All months
1 review
1 of 5 stars Reviewed 5 days ago NEW

Hotel is close to the police station. Every morning at 6 am, in front of the police station, out come the drummers and trumpeters. The noise is soooooooooooo loud and disturbing.there is no earthly way you can sleep!

Was this review helpful? Yes
Merida, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Sorry to say the Hotel Geneve, Mexico City is not handicap person friendly. I couldn´t believe that a 5 star hotel, one of Mexico´s best, does not have ramps and only three rooms with handle bars in the showers. The hotel has 450 rooms !!!!!!!!!!!!! When I arrived, two bellhops and the security man had to carry me up several... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review
Google Translation

Todos los colaboradores del HOtel Geneve agradecemos sus gentiles comentarios, hemos tratado de implementar rampas para personas en sillas de... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at Hotel Geneve and thoroughly enjoyed our stay. Despite being located in a vibrant street and our room faced the street we slept soundly in a huge comfy bed. The hotel is quirky with displays of antique typewriters, phones etc. The Telephone Bar is cosy and fun. We did not eat at the hotel but as... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for your comment, in regards to the cab that drove you to the airport, as the cabs are not part of the hotel service, I will seek out who the driver was and proceed to write a serious complaint to the union that he belongs to and remove him. I appreciate the cab comment as it... More 

Haifa, Israel
Top Contributor
87 reviews 87 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the location is very good, the rooms not bad, but the service just from the first interaction was un bareable. we arrived early in the morning, about 6.30 A/M/, by aeromexico from paris, mentioning early arrival in our reservation. we were aproched by a grim and unmannered reception fellow, who gave us a lecture for 20 minutes, that we came... More 

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you for this review, The courtesy at this Hotel is a mandatory philosophy, the colaborator that misshandled your check-in has been suspended. I regret that because of this you won´t come back again, nevertheless I hope that you reconsider on your next visit to mexico the Hotel Geneve to confirm that this matter is not the normal procedure. Thanks... More 

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It sounds like a cliché, but walking into the lobby of this hotel is really like stepping back in time. It has the kind of elegance and beauty that I associate with some of the famous, classic hotels of Europe. Except that I have only walked into the lobbies of those places and never stayed there, because the cost of... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much for your review, we regret that due to the location you won't stay with us again, at the airport on those days the hotel was full, that's why we delayed the room delivered, we really hope that on your next trip you can stay with us. Sincerely More 

Rio de Janeiro, RJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Old hotel with more than 100 years. Beautiful building! The location is fantastic and close to many atractions of México city. The hotel needs renovation and a better Wi-Fi system. My room was 511 and the Wi-Fi was very weak over there!

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review
Google Translation

Le agradezco en nombre de todos los colaboradores del Hotel Geneve el tiempo dedicado para este comentario; respecto al servicio... More 

Troy, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was right in the center of Zona Rosa and within walking distance to many restaurants, attractions, night life, pretty much anything you would want to do in Mexico City. The room was comfortable and clean. The Lobby is historic and the staff is very friendly and accommodating. Room service is prompt and the prices are right. I can't... More 

Was this review helpful? Yes 1
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

Thank you very much on behalf of all the Geneve colaborators, as I mentioned on prior reviews, we seriously appreciate the time that our guests take to write us. It's always pleasent to hear that we are achieving our guest expectations. I'll be waiting for your next visit, if I may ask, please let me know when you are planning... More 

Calgary
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

as soon as you walk in you know its a very cool place. interesting decor, attentive staff & interesting places to eat and drink. i asked for a front window on the 4th floor. it was awesome and although you could sometimes here the street noise from the busy neighbourhood it really wasn't a problem. this is a FUN hotel... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review

On behalf of all the hotel Geneve colaborators I thank you very much for the time to write this review, it's nice to hear that we are on the right track to achieve an excellent service. We always appreciate the guest concern about the services provided by our hotel, we have meeting every day to review all our guest comments,... More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

I live in the neighborhood of the Geneve, so many friends and visitors stay there. The service is superb, the rooms are large, beautiful and impeccable. My one friend raves about the sheets and asked where they are purchased so she can buy some for her home use! The restaurant serves very good food at reasonable prices. The location is... More 

Was this review helpful? Yes 2
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review
Google Translation

El hotel Genev por mi conducto agradece el tiempo dedicado para realizar este comentario, nuestra razon de existencia son ustedes,... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 18, 2014

I have stayed at many hotels in the Zona Rosa area over the last few years. This hotel is one of the better ones for sure. Rooms are much quieter than most hotels in the area. Wifi works pretty well throughout the hotel (something not that common in MX City). Lobby is very nice and the staff are efficient and... More 

Was this review helpful? Yes
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review
Google Translation

Todos los colaboradores del Hotel Geneve agradecemos sinceramente su atento comentario, sabemos lo importante de su tiempo y la invaluable... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Geneve Ciudad de Mexico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Geneve Ciudad de Mexico

Address: Londres 130 Col. Juarez, Mexico City 06600, Mexico (Formerly Hotel Calinda Geneve Mexico City)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Geneve Ciudad de Mexico 3.5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Despegar.com, getaroom.com, HotelTravel.com, Agoda, TripOnline SA, Booking.com and Tingo so you can book your Hotel Geneve Ciudad de Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Geneve Hotel Mexico City
Geneve Mexico City
Hotel Geneve Ciudad De Mexico Mexico City
Hotel Style:
#25 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
#53 Business Hotel in Mexico City

185 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (173)
Viewed
Hotel & grounds (49)
Viewed
Dining (17)
Viewed
Family/play areas (5)
Viewed
View from room (3)
Viewed
Room/suite (16)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (1)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay