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All 277 Mexico City hotels

Hotel & Suites del Parque

3.0 of 5 Hotel   |   Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
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$61 (USD)
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Hotel & Suites del Parque
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81%
Ranked #28 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
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68 people have reviewed this hotel

Traveler rating
    34
    21
    8
    4
    1
See reviews for
9
11
4
34
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Vermont
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed in this hotel in Feb. 2013 and booked again for Nov. 2013. We stayed one night and had a very positive experience. The only reason why this isn't "perfect" is because there is a lot of outside noise heard at night. But then again, its a big, busy city! We had a reservation for 5 days later for... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for staying with us for second occasion. We are deeply sorry for the inconvenience, that day we had some troubles with our system out of our control. Due to this we were no able to control the availability in the right moment. It is not usual for us to have this kind of situations but we are glad... More

Calne, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 26, 2013

I stayed here on a business trip en route from Brazil to USA, and found it OK, but could be excellent. Pros: big rooms, most comfortable bed I've slept in for years, clean and cheap, good little restaurant with excellent staff. Cons- a lack of thought in service. For example it is cold here and on the bed is one... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for writing your review about your stay, it is very important for us to know the personal opinion from our guests in order to improve our Service. We are deeply sorry about this situation and that you won’t get you’re a warm blanket at the moment you asked for it. Our General Manager is already informed about the... More

Lima, Peru
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2013

This is a small but nice hotel. Rooms are very big and comfortable. Breakfast is also good. I arrived early in the morning and they gave me a room, although the policy says check in is at 3:00 pm. Staff is kind and polite. I will definitely stay here next time in Mexico.

Was this review helpful? Yes
MarianaMoctezuma, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind comments. We are glad to know you enjoyed your stay. As you mention, for us is a pleasure to assign an “early check in” when the availability allows us. We understand that our guests have been traveling and they desire to rest so every time the availability allows us we will be happy... More

Vermont
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 23, 2013

My family occupied 6 rooms for four nights -- we were in the city for a wedding. The rooms are huge -- all with king beds, nice bathrooms, immaculately clean, very nice staff. I have two complaints -- one is the lighting in the rooms which was inadequate. We all noticed it. The other was the pull-out sofa. My daughter... More

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Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

We are very happy to know that you will stay with us again and that you and your family enjoy your stay with us. Nevertheless we feel sorry to know you were not fond of the lightening and the pull-out sofa. As you may know, in the hotel we work with light saving bulbs as part of our commitment with... More

Cancun, Q.R. Mexico & Orlando, FL USA
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 12, 2012

This is my new "go to" hotel in Mexico City. A boutique hotel with 20 rooms, 4 per floor. I stayed in Room 401. Huge room with King, large bathroom, wall safe and bottled water. I can highly recommend this hotel. I read about discourteous staff but everyone I dealt with was polite and helpful. I also read a complaint... More

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Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your complete and sincere review about your recent stay with us. We feel very glad to know we were able to transmit to you our deep commitment with our guests satisfaction as well as with offering different alternatives for all the requirements they might have for improving their experience. Maybe for your next stay you would consider... More

Guadalajara, Mexico
Top Contributor
73 reviews 73 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 11, 2012

the place is just in front wtc it is a very nice small boutique hotel, very well kept, nice and spacious rooms, though some small details in furniture maintenance Beware greed is wining behalf service and hospitality if you arrive eralier than their stablish entrance hour 3pm even if they have rooms aviable they will charge you half a day... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for selecting us as your allocation option for your business at the World Trade Center. It was our pleasure to attend you and it will always be a privilege to receive you on such occasions. On the other hand, we feel very sorry that you felt like you describe towards our “Early Check-in” option. When our guests arrive... More

Welsh, Louisiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2012

Our hotel Suite was spacious, comfortable, and clean. The large shower was refreshing. Service from the entire staff was exceptional. The del Parque staff was most helpful in suggesting sites we may want to see. They made our stay in Mexico City enjoyable. This staff will go beyond what is expected to provide you with accurate information about Mexico City.... More

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Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your kind comment. We feel very proud to know that you enjoyed your recent stay with us as well as the service provided by our staff. As you mention, we are always looking for ways to overcome our guests´ expectations and offer them unique experiences. Due to this we are constantly encouraging our guests to inform us... More

Mexico City, Mexico
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 11, 2011

Good location, good price and great rooms. I stayed here with my parents for a few nights and we all loved it.

Was this review helpful? Yes 2
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your kind review, please think of us next time you visit the city. More

Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2011

Great little hotel. The rooms are big, comfortable. The location if you need to be at the WTC or close to it can't be beat. The restaurant has a fine staff and ample menu.

Was this review helpful? Yes 1
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for the kind comments. Indeed, our location is very helpful to our guests who have the need to go to the World Trade Center. Although we are also pleased to help our guests to reach any other place they might need to go. Thanks for your comment and please think of us in your next trip. More

Tampico, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 16, 2011

I booked a room in this hotel about a month before my arrival in order to take advantage of a low rate. When I checked in nobody told me that my room had no a/c until I got into it. I dialed to the receptionist and it was then when he told me that it was broken. I asked to... More

Was this review helpful? Yes 2
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

We understand your annoyance and take your comments very seriously. Our concept is a Boutique hotel with only 20 rooms, which means that being sold out is easy, having no extra rooms available. Unfortunately, the day of your arrival the high occupancy did allowed us to have a chance to offer you another room. That precise day, the a/c got... More

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Additional Information about Hotel & Suites del Parque

Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Hotel & Suites Del Parque Mexico City
Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#9 Romantic Hotel in Mexico City
#21 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites del Parque 3*
Official Description (provided by the hotel):
A smart intimate 20 Room Boutique hotel at an affordable price. Suites del Parque is proud to offer a refreshing “smoke free” environment and “complimentary High Speed Internet Access and Parking.With a privileged location, just steps away from the World Trade Center, Suites del Parque is often compared to the small comfortable hotels of Europe where one can escape the hustle and bustle of a busy day and still enjoy comfort and style. ... more   less 
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