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Hotel & Suites del Parque

3.0 of 5 Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
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Certificate of Excellence 2014
Hotel & Suites del Parque
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Hotel & Suites del Parque
Hotel & Suites del Parque
Hotel & Suites del Parque
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145 reviews from our community

Traveler rating
    85
    41
    13
    5
    1
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18
24
10
69
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (35)
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    (23)
All months
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

One General issue at the beginning: this place has really Kind of "Soul" and character. Don´t fail about the small reception, if you really like old style Hotels, maybe comparable with small houses formerly in Europe, you will fall in love with this place! Room is great. I had one in first floor, direction to a back Yard, so for... More 

Was this review helpful? Yes 3
Lucerne, Switzerland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

I stayed at Hotel & Suites del Parque for two nights and booked the Executive Studio Suite. The room was really big and clean. Staff at the hotel was very helpful and nice. Also the location, just next to the WTC, is great! To my amazement I didn't even hear any street noise in my room. Thank you again for... More 

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind review; it is a pleasure to know that you enjoyed your stay with us as well as our wonderful location just some steps away of the World Trade Center. Since the moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that... More 

Weston, Fl
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

Called Le Gourmet, the small rest inside is a great find. The captain, waiter and all around doer Julio recommended great dishes and and really took care of us. We had a wonderful, intimate dinner at a reasonable price. Would go back the first chance we get.

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

We appreciate your review about your visit to our beautiful restaurant Le Gourmet; which is known for its savor classic French dining, being in Le Gourmet is a wonderful experience where you can start your meal with snails Bourguignon or the house pate, before moving on to delicious homemade onion soup, Savor trout Amandine or a flavorful Chateaubriand steak; if... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

A wonderful hotel which feels far more expensive than it actually is. Good service and wonderful location. Thoroughly recommended. The rooms are decorated with good taste and are very spacious. It was clean and did not lack TLC either. Very nice.

Was this review helpful? Yes 1
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for sharing us your review about your latest stay with us. It is a real pleasure to know that you actually enjoyed your stay and that our service and equipment were satisfactory for you. The moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that is... More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed September 2, 2014

Truly enjoyed our stay at this conveniently located Hotel. Very clean, excellent service and delicious food served in the small but efficient restaurant. Room Service is fast; you can actually get hot and very good Coffee at 7:30AM. We stayed on the 5th floor, our room was big, clean, quiet. The Bathroom has all of the amenities, large towels, hair... More 

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for your kind remarks. We are very proud to know that you enjoyed your stay at our Hotel & Suites del Parque and the service provided by our staff. As you kindly mentioned we have rooms with Europeras style to each of our guests have a pleasant stay. We hope to have the joy of receiving back and... More 

Fort Lauderdale, Florida
Top Contributor
102 reviews 102 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed July 6, 2014

I was looking for a room for one extra night (during a week) and looked on Tripadvisor for some tips. TA had stated pretty good reviews and an approximate cost, but when I arrived to reserve and see if I could pay directly to the hotel (which many time might be cheaper), the cost was inexplicably twice the price with... More 

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your time to provide us your experience. It is a shame to know that we were not been chosen to welcome you. We would like to mention you that through websites you will find different promotions that are planned for reservations that are made in advance. The RAC rate is the one you will find at your... More 

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

i stayed at this hotel for 1 month. Partly business partly holiday. The room was very large and bed comfortable. The staff were all great even tho I could speak no Spanish.Felipe at reception could not do more to help me from renting a car to organising trips.The taxi at hotel was good and would also pick me up at... More 

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your kind comment. We feel very proud to know that you enjoyed your recent stay with us as well as the service provided by our staff. As you mention, The Hotel is located at one side of the World Trade Center (WTC), the most important business center in the city. Although we are also pleased to help... More 

Vermont
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed in this hotel in Feb. 2013 and booked again for Nov. 2013. We stayed one night and had a very positive experience. The only reason why this isn't "perfect" is because there is a lot of outside noise heard at night. But then again, its a big, busy city! We had a reservation for 5 days later for... More 

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for staying with us for second occasion. We are deeply sorry for the inconvenience, that day we had some troubles with our system out of our control. Due to this we were no able to control the availability in the right moment. It is not usual for us to have this kind of situations but we are glad... More 

Calne, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 26, 2013

I stayed here on a business trip en route from Brazil to USA, and found it OK, but could be excellent. Pros: big rooms, most comfortable bed I've slept in for years, clean and cheap, good little restaurant with excellent staff. Cons- a lack of thought in service. For example it is cold here and on the bed is one... More 

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for writing your review about your stay, it is very important for us to know the personal opinion from our guests in order to improve our Service. We are deeply sorry about this situation and that you won’t get you’re a warm blanket at the moment you asked for it. Our General Manager is already informed about the... More 

Lima, Peru
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 3, 2013

This is a small but nice hotel. Rooms are very big and comfortable. Breakfast is also good. I arrived early in the morning and they gave me a room, although the policy says check in is at 3:00 pm. Staff is kind and polite. I will definitely stay here next time in Mexico.

Was this review helpful? Yes 1
MarianaMoctezuma, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind comments. We are glad to know you enjoyed your stay. As you mention, for us is a pleasure to assign an “early check in” when the availability allows us. We understand that our guests have been traveling and they desire to rest so every time the availability allows us we will be happy... More 

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Additional Information about Hotel & Suites del Parque

Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites del Parque 3*
Number of rooms: 20
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Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Hotel & Suites Del Parque Mexico City
Hotel Style:
#13 Family Hotel in Mexico City
#14 Business Hotel in Mexico City
#17 Romantic Hotel in Mexico City

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