We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 283 Mexico City hotels

Hotel & Suites del Parque

3.0 of 5 Hotel   |   Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Hotel & Suites del Parque
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Hotel & Suites del Parque to your Saves list
87%
Ranked #13 of 283 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
AlbertoE Weston, Fl
Write a Review

116 reviews from our community

Traveler rating
    67
    34
    9
    5
    1
See reviews for
15
18
8
54
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (35)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (13)
All months
Weston, Fl
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Called Le Gourmet, the small rest inside is a great find. The captain, waiter and all around doer Julio recommended great dishes and and really took care of us. We had a wonderful, intimate dinner at a reasonable price. Would go back the first chance we get.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A wonderful hotel which feels far more expensive than it actually is. Good service and wonderful location. Thoroughly recommended. The rooms are decorated with good taste and are very spacious. It was clean and did not lack TLC either. Very nice.

Was this review helpful? Yes 1
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for sharing us your review about your latest stay with us. It is a real pleasure to know that you actually enjoyed your stay and that our service and equipment were satisfactory for you. The moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that is... More

San Antonio, Texas
1 review
4 of 5 stars Reviewed September 2, 2014

Truly enjoyed our stay at this conveniently located Hotel. Very clean, excellent service and delicious food served in the small but efficient restaurant. Room Service is fast; you can actually get hot and very good Coffee at 7:30AM. We stayed on the 5th floor, our room was big, clean, quiet. The Bathroom has all of the amenities, large towels, hair... More

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for your kind remarks. We are very proud to know that you enjoyed your stay at our Hotel & Suites del Parque and the service provided by our staff. As you kindly mentioned we have rooms with Europeras style to each of our guests have a pleasant stay. We hope to have the joy of receiving back and... More

Fort Lauderdale, Florida
Top Contributor
99 reviews 99 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed July 6, 2014

I was looking for a room for one extra night (during a week) and looked on Tripadvisor for some tips. TA had stated pretty good reviews and an approximate cost, but when I arrived to reserve and see if I could pay directly to the hotel (which many time might be cheaper), the cost was inexplicably twice the price with... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your time to provide us your experience. It is a shame to know that we were not been chosen to welcome you. We would like to mention you that through websites you will find different promotions that are planned for reservations that are made in advance. The RAC rate is the one you will find at your... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

i stayed at this hotel for 1 month. Partly business partly holiday. The room was very large and bed comfortable. The staff were all great even tho I could speak no Spanish.Felipe at reception could not do more to help me from renting a car to organising trips.The taxi at hotel was good and would also pick me up at... More

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your kind comment. We feel very proud to know that you enjoyed your recent stay with us as well as the service provided by our staff. As you mention, The Hotel is located at one side of the World Trade Center (WTC), the most important business center in the city. Although we are also pleased to help... More

Vermont
Contributor
18 reviews 18 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed in this hotel in Feb. 2013 and booked again for Nov. 2013. We stayed one night and had a very positive experience. The only reason why this isn't "perfect" is because there is a lot of outside noise heard at night. But then again, its a big, busy city! We had a reservation for 5 days later for... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for staying with us for second occasion. We are deeply sorry for the inconvenience, that day we had some troubles with our system out of our control. Due to this we were no able to control the availability in the right moment. It is not usual for us to have this kind of situations but we are glad... More

Calne, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 26, 2013

I stayed here on a business trip en route from Brazil to USA, and found it OK, but could be excellent. Pros: big rooms, most comfortable bed I've slept in for years, clean and cheap, good little restaurant with excellent staff. Cons- a lack of thought in service. For example it is cold here and on the bed is one... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for writing your review about your stay, it is very important for us to know the personal opinion from our guests in order to improve our Service. We are deeply sorry about this situation and that you won’t get you’re a warm blanket at the moment you asked for it. Our General Manager is already informed about the... More

Lima, Peru
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 3, 2013

This is a small but nice hotel. Rooms are very big and comfortable. Breakfast is also good. I arrived early in the morning and they gave me a room, although the policy says check in is at 3:00 pm. Staff is kind and polite. I will definitely stay here next time in Mexico.

Was this review helpful? Yes 1
MarianaMoctezuma, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind comments. We are glad to know you enjoyed your stay. As you mention, for us is a pleasure to assign an “early check in” when the availability allows us. We understand that our guests have been traveling and they desire to rest so every time the availability allows us we will be happy... More

Vermont
Contributor
18 reviews 18 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 23, 2013

My family occupied 6 rooms for four nights -- we were in the city for a wedding. The rooms are huge -- all with king beds, nice bathrooms, immaculately clean, very nice staff. I have two complaints -- one is the lighting in the rooms which was inadequate. We all noticed it. The other was the pull-out sofa. My daughter... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

We are very happy to know that you will stay with us again and that you and your family enjoy your stay with us. Nevertheless we feel sorry to know you were not fond of the lightening and the pull-out sofa. As you may know, in the hotel we work with light saving bulbs as part of our commitment with... More

Cancun, Q.R. Mexico & Orlando, FL USA
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 12, 2012

This is my new "go to" hotel in Mexico City. A boutique hotel with 20 rooms, 4 per floor. I stayed in Room 401. Huge room with King, large bathroom, wall safe and bottled water. I can highly recommend this hotel. I read about discourteous staff but everyone I dealt with was polite and helpful. I also read a complaint... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review

Thank you for your complete and sincere review about your recent stay with us. We feel very glad to know we were able to transmit to you our deep commitment with our guests satisfaction as well as with offering different alternatives for all the requirements they might have for improving their experience. Maybe for your next stay you would consider... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel & Suites del Parque? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel & Suites del Parque

Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites del Parque 3*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Booking.com, Priceline, Cheap Tickets, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hotel & Suites del Parque reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Hotel & Suites Del Parque Mexico City
Hotel Style
#10 Business Hotel in Mexico City #19 Romantic Hotel in Mexico City #33 Family Hotel in Mexico City

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay