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Hotel & Suites del Parque

Certificate of Excellence
Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
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1 room 1 adult
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Hotel & Suites del Parque
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235 Reviews from our TripAdvisor Community

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Barrie, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel. It is situated in front of the world trade centre, it priced fairly and the staff is excellent. I have stayed here over 30 times and I love it each time. This last time I made a mistake with my reservation and Erika from reception was able to help me find alternative accommodation for one night... More 

Helpful?
Thank Maria Gabriela A
Gerente G, Manager at Hotel & Suites del Parque, responded to this review

Dear Guest, Thank you for rating us, for us is valuable to know the opinions our guests have about us. We were glad to read this amazing comment about our property and staff and to know this experience with us it has been excellent. We thank you also for recommending us, and of course it is joyful to know you... More 

Buenos Aires, Argentina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015

Stayed 2 times in 4th and 5th floor. Suites are very spacious with 2 convenient seating areas. Very good bed. Spacious bathroom. Small, unassuming. Simple entrance & tiny lobby without space, however the room has enough space even for business meetings Décor is not the grey "cold" modern hotel-chain type however very comfortable No breakfast – need to go out... More 

Helpful?
Thank Danny S
Gerente G, Gerente at Hotel & Suites del Parque, responded to this review

Dear Danny, Thank you for choosing our hotel, and for taking the time to write us such an amazing review. We are so glad to hear that you enjoyed your accommodations, as well as the guest service provided by our Front Desk staff. Our hotel aims to provide a truly unique experience, I am so happy to hear that we... More 

Bogota, Colombia
Level Contributor
89 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 16, 2015

If you want a smart looking lobby, and services like a gym, 24 hour front desk and breakfast buffet, you will need to look elsewhere. On the other hand, the rooms are big, decorated in pretty french provincial style; the staff is friendly, the hotel driver is a nice person and charges reasonably, and it is right next to the... More 

Helpful?
Thank jwadem
Gerente G, Gerente at Hotel & Suites del Parque, responded to this review

Dear Guest, Thank you for rating us and sending us your candid comment about your recent stay with us. We really hope you had a great time staying with us. We regret not having the services you are mentioning: instead we have a delicious breakfast a menu and across the street we have some gyms that are affordable and good... More 

Acapulco, Mexico
2 reviews
5 of 5 stars Reviewed December 14, 2015

We enjoyed a great and reasonably priced meal - helped a great deal by Julio's friendly and helpful service. My wife has fond memories of this restaurant when eating there many years before with her family and it maintains its charm.

Helpful?
Thank Paul T
Gerente G, Gerente at Hotel & Suites del Parque, responded to this review

Dear Mr. Paul, Thank you very much for sending us this candid review of the services we have at our Hotel. We are happy to know that you felt welcomed and of course that our building is something that brings kind memories. We hope to count on your visit as much as you can, you will always be welcome at... More 

Reading, United Kingdom
Level Contributor
116 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed October 2, 2015

I stayed at this hotel with my Boyfriend for 5 nights - Thursday to Tuesday in September. The first night, we had seperate rooms booked (as I knew my jet lag would be bad and I'm a light sleeper) then we transferred to his room for the other 4 nights. We arrived at 22:30 and the hotel was locked, with... More 

Helpful?
2 Thank Holly_82
Gerente G, Israel M. at Hotel & Suites del Parque, responded to this review

Thank you for your comment. For us it is important to have been enjoy our exquisite food in our restaurant and of our cleaned rooms. Likewise to have been able to enjoy our excellent services and staff, because our staff will be always aware of any kind of your needs and we will make our best in giving you the... More 

monterrey
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2015

The hotel is extremelly well located, walking distance to WTC, metrobus station, restaurants, theatres and museums. The room was hughe and clean, well decorated also. The only thing I got trouble with was with the shower water temperature, it was hard to get the adequate combination of hot and cold water.

Helpful?
Thank latin26
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

We appreciate your valuable comment and let us know that our French Provencal style rooms were your total satisfaction. We are also pleased that our excellent location in the middle of vibrant Mexico City has been ideal, with many tourist attractions to visit. For us, your relaxation, rest and comfort are our number one priority, for this reason we will... More 

Hamburg, Germany
1 review
4 of 5 stars Reviewed June 17, 2015

comfortable big rooms, very friendly people in the restaurant and in the service; Esther at the desk is very helpful and friendly; the taxidriver of the hotel Miguel Moreno Jimenez makes a great job to the airport.We liked it also the second time that we passed a week in the hotel.

Helpful?
Thank Chr M
Carlos R, General Director at Hotel & Suites del Parque, responded to this review
Google Translation

Agradecemos mucho que expresara tan bellas palabras, las mismas nos motivan a continuar ofreciendo el servicio de calidad al que... More 

Cancun, Mexico
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

It's definitely not a 5 star hotel, but it has a great location and rooms are big. They have lots of things to fix. If they've only invested a bit of money into it I'm sure it could be a much better option.

Helpful?
Thank DiegoMDV
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

We are pleased and thank you for having your friendly recommendation by means of its commentary. It is a pleasure to know that the service that earned has been satisfactory, because we are in a continual improvement to meet the needs of all our customers, while maintaining a high value - price. We look forward to welcoming you again, will... More 

Vermont
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 14, 2015

We have stayed here before and will continue to do so in the future. The rooms are immaculately clean and very large. King size bed with great mattress. The location is excellent -- great neighborhood (right across the street from the World Trade Center) and easy to get everywhere. Only a short drive to the airport so we like to... More 

Helpful?
Thank El_Retiro
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your preference, we really appreciate the feedback that we receive from our guest. As you kindly mentioned Hotel & Suites Del Parque benefits from a central location in one of the city’s busiest neighborhoods, across the street from the World Trade Center of México City (WTC). If you’re visiting the city to attend a conference... More 

St. George, Utah
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 25, 2015

This hotel was very nice, but a bit overrated on TripAdvisor. The housekeeping was great, and the staff very polite. The security in front seemed vigilant, and I felt safe in the hotel. But the room was not 100% maintained. Also, this is a very noisy location, and it seemed like the windows did not seal well, so the street... More 

Helpful?
Thank OcazionalTraveler
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved department, to contribute to our efforts in providing the best possible guest satisfaction. We have rooms that faces... More 

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