We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel & Suites del Parque

Certificate of Excellence
Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel & Suites del Parque
View Map
Add Photo Write a Review

202 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    116
    58
    19
    6
    3
See reviews for
27
35
13
94
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (56)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (44)
All months
monterrey
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2015

The hotel is extremelly well located, walking distance to WTC, metrobus station, restaurants, theatres and museums. The room was hughe and clean, well decorated also. The only thing I got trouble with was with the shower water temperature, it was hard to get the adequate combination of hot and cold water.

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

We appreciate your valuable comment and let us know that our French Provencal style rooms were your total satisfaction. We are also pleased that our excellent location in the middle of vibrant Mexico City has been ideal, with many tourist attractions to visit. For us, your relaxation, rest and comfort are our number one priority, for this reason we will... More 

Hamburg, Germany
1 review
4 of 5 stars Reviewed June 17, 2015

comfortable big rooms, very friendly people in the restaurant and in the service; Esther at the desk is very helpful and friendly; the taxidriver of the hotel Miguel Moreno Jimenez makes a great job to the airport.We liked it also the second time that we passed a week in the hotel.

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review
Google Translation

Agradecemos mucho que expresara tan bellas palabras, las mismas nos motivan a continuar ofreciendo el servicio de calidad al que... More 

Cancun, Mexico
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

It's definitely not a 5 star hotel, but it has a great location and rooms are big. They have lots of things to fix. If they've only invested a bit of money into it I'm sure it could be a much better option.

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

We are pleased and thank you for having your friendly recommendation by means of its commentary. It is a pleasure to know that the service that earned has been satisfactory, because we are in a continual improvement to meet the needs of all our customers, while maintaining a high value - price. We look forward to welcoming you again, will... More 

Vermont
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 14, 2015

We have stayed here before and will continue to do so in the future. The rooms are immaculately clean and very large. King size bed with great mattress. The location is excellent -- great neighborhood (right across the street from the World Trade Center) and easy to get everywhere. Only a short drive to the airport so we like to... More 

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your preference, we really appreciate the feedback that we receive from our guest. As you kindly mentioned Hotel & Suites Del Parque benefits from a central location in one of the city’s busiest neighborhoods, across the street from the World Trade Center of México City (WTC). If you’re visiting the city to attend a conference... More 

St. George, Utah
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

This hotel was very nice, but a bit overrated on TripAdvisor. The housekeeping was great, and the staff very polite. The security in front seemed vigilant, and I felt safe in the hotel. But the room was not 100% maintained. Also, this is a very noisy location, and it seemed like the windows did not seal well, so the street... More 

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved department, to contribute to our efforts in providing the best possible guest satisfaction. We have rooms that faces... More 

Albany, New York
1 review
5 of 5 stars Reviewed March 22, 2015

Great experience staying here. The rooms were large (some floors have 4 rooms, though floors 5 and 6 have two very large rooms each), and well appointed, the beds were comfortable. My humongous room had four huge double door windows, so the light was truly spectacular. The bathroom was delightful, marble, and two rooms - closet/sink in one room, toilet/large... More 

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for sharing with us your review about your stay with us. As you kindly mentioned each of our 20 guest rooms are comfortably appointed and include an array of thoughtful touches that will make you feel right at home with complimentary high-speed wireless Internet service. We also appreciate the observation you kindly made about the amenity in your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

My stay there was only for a weekend but it was incredible, the service was good and the food was really good, we had the opportunity to meet the manager Israel Bonilla, an excellent person and who was really friendly and kind.Without a doubt I would stay there again.

Was this review helpful? Yes 1
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for your review about your recent stay with us. The moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that is eager to make your visit truly memorable. For our entire staff will be a honor to welcome you again. More 

1 review
5 of 5 stars Reviewed March 12, 2015

Excellent service, very clean rooms , very attentive manager and a great place to relax, my stay in this place was amazing! I highly recommend, wonderful hotel! Plus the hotel It's near to the world trade center a perfect place to find a secure taxi!

Was this review helpful? Yes
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you for sharing us your review about your latest stay with us. It is a real pleasure to know that you actually enjoyed your stay and that our service and equipment were satisfactory for you. The moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that is... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 11, 2015

This is a good hotel. Simple operation...could use a refresh but the rooms are large and 3 travelers were very comfortable. All of the employees were very helpful. Augustine was the best for our reception! Also, there is a lovely restaurant, which was generally mostly full. We were referred to a wonderful driver for this hotel...he was like our guardian... More 

Was this review helpful? Yes 2
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind review; it is a pleasure to know that you enjoyed your stay with us as well as our wonderful location just some steps away of the World Trade Center. Since the moment you pass through our hotel’s Provencal façade and into the lobby, you’ll be greeted by a warm and friendly staff that... More 

Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

I had the best time! I went on a 3 days trip 2 weeks ago, to visit this amazing country and my experience couldn't be better. Thanks to al! I totally recomend this place, is located in a very exclusive and convenient part of the city, so, is very easy for you to move anywhere you want. The entire staff... More 

Was this review helpful? Yes 1
Carlos R, General Director at Hotel & Suites del Parque, responded to this review

Thank you very much for your kind words, we feel really proud to know that your stay with us was enjoyable as well as the service you received from our staff. Hotel & Suites del Parque has a particular motivation: the personalized service because we are a family compromised to fulfill dreams so we hope in a near future we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (13)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (1)
Viewed
View from room (2)
Viewed
Other (5)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (114)
Viewed
Suite (75)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.3 mi away
Pennsylvania Suites
Pennsylvania Suites
#8 of 295 in Mexico City
4.5 of 5 stars 83 reviews
0.3 mi away
Hotel Novit
Hotel Novit
#21 of 295 in Mexico City
4.5 of 5 stars 191 reviews
2.2 mi away
Amberes Suites
Amberes Suites
#26 of 295 in Mexico City
4.5 of 5 stars 154 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Hotel Casa Gonzalez
Hotel Casa Gonzalez
#17 of 295 in Mexico City
4.5 of 5 stars 464 reviews
0.7 mi away
Radisson Hotel Flamingos
Radisson Hotel Flamingos
#32 of 295 in Mexico City
4.0 of 5 stars 298 reviews
3.7 mi away
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay