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Crowne Plaza Mexico City North-Tlalnepantla

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Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
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Crowne Plaza Mexico City North-Tlalnepantla
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71 Reviews from our TripAdvisor Community

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Kottayam, India
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015

I stayed here for 2 months during my trip to Mexico City. It's a great hotel. Service was great. I just loved their breakfast buffet. They have a gym, tennis court etc. Wi-Fi is available. The rooms were super clean and cozy. Room service was great. As you all might know, learning few Spanish terminologies and words would come in... More 

Helpful?
Thank asishyohan
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service. It is a pleasure to serve you and we hope you back with us soon. Best regards, Pablo P. Front office manager. More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 30, 2015

If you are on a business trip nearby this hotel, I sincerely recommend it. It is clean, fancy and equipped with all necessarily . The staff is very friendly and helpful. Only thing that should be improved is WiFi connection.

Helpful?
Thank Natalija S
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service, It is a pleasure to serve you and we hope you back with us soon. Best regards Pablo P. Front office manager More 

Miami
Level Contributor
215 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

If you need to be in this area for business reason is a good place to overnight and get in the run early morning. Location is OK to reach the highway to Queretaro and avoid all the trafic of Mexico city. Stay in the hotel have a decent bar and so so restaurant, walking around at evening if aren't a... More 

Helpful?
Thank Andre O
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us, thank you for the time that you took to give us your comments.It is a plesure to serve you and hope you back with us soon. Best regards Pablo P. Front office manager. More 

1 review
4 of 5 stars Reviewed October 14, 2015 via mobile

Stayed a few days in October and I was satisfied. Staff is really helpful and can provide transportation if needed. There is a mall a few minutes down the street that could be worth a visit of you have some spear time.

Helpful?
Thank Simon J
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! First let me thank you for your recent visit with us, thank you for the time that you took to give us your nice comments. We are glad that you liked the overall service. It is a pleasure to serve you and hope you back with us soon. Best regards Pablo P. Front Office Manager More 

Greenville, SC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 1, 2015

This hotel is waaay below Crowne Plaza standards. Room is huge but old, very old! Beds too hard. There's a lot of noise and music coming from the lobby area, and if your room is facing the street expect excessive traffic noise from outside. Restaurant food was bland, breakfast buffet did not have a lot to offer. Only things I... More 

Helpful?
Thank slabystr
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your comments and that will be taken much into consideration. I ask an apology for the inconvenience by the service, we are in remodeling to provide more modern facilities, I assure you a pleasant surprise. We hope you back with... More 

Travelers are raving about these Mexico City hotels

Puerto Rico
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 30, 2015

I stayed at this hotel for business purposes. The Hotel is under renovation and even though its website reports the activity, you would think that is a small thing as only a small note is available on the web page. I was furious as I walked into the Lobby and was received by a dust cloud and workers soldering steel... More 

Helpful?
Thank PuertoRicoSmiley
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review
Google Translation

Reciba un cordial saludo! Muchas gracias por sus comentarios y por el tiempo tomado a estos mismos y serán tomados... More 

Hendersonville, North Carolina
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 12, 2014

Nice facility, good sized rooms, very comfortable. I ordered room service both nights, and the food was good, excellent service. While there isn't much around the hotel, you are directly across from the Abbey Road Cafe, a really nice little square that pays homage to The Beatles. There is a statue of the Fab Four, and one Friday night a... More 

Helpful?
Thank John328
Milan, Italy
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed December 2, 2014

The hotel itself is average and staff is very good. problems are slighltly independent from the hotel : - the area is one of the worst of Mexico City - the hotel is old and you cant get in fresh air as windows are sealed. - I had a cleaning lady in my room at 7am , because I did... More 

Helpful?
Thank Franz B
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Franz B, Your taking the time to write us a review regarding your recent stay is much appreciated. I am delighted to see that you have regarded most of our staff for their service. On the contrary, please accept my sincerest apologies if you were not able to fully enjoy your stay with us due to the food served,... More 

Maumee, Ohio
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 15, 2014

4.5 out of 5 starts. Very clean, nice staff – easy to get help / taxis. Food is okay – if you are English speaking (only) learn a few Spanish words to get buy. My friend had a tough time explaining “ well done” for a steak. Not a problem just an FYI. As for the room it could use... More 

Helpful?
Thank tony r
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Good afternoon! First let me than you for your recent visit to Crowne Plaza México Norte Tlalnepantla, thank you for the time that you took to give us your comments. It s a pleasure to serve you and hope you back with us soon. Best Regards Crowne Plaza México Norte Tlalnepantla More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

I VISITED Mexico City in d month of April, 14.After staying at Crowne Plza in L.A. I was a bit used 2 dis hotel which provided me 5 star facilities😁.....D lobby was quite impressive 😉 with a spacious seating arrangement...D rooms were up to d mark😀...and d cuisine had a variety of d local dishes.....especially the staff in restaurant😇...were really... More 

Helpful?
1 Thank Ayan _
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Mr. Ayan, First, let me thank you for your recent visit to Crowne Plaza Tlalnepantla, thank you for the time that you took to give us your nice comments. It's a pleasure to serve you and hope to have you back with us soon. More 

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