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All 280 Mexico City hotels

Crowne Plaza Mexico City North-Tlalnepantla

3.5 of 5 Hotel   |   Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
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48%
Ranked #203 of 280 hotels in Mexico City
A recent review
3 of 5 stars Reviewed May 15, 2014
wolfhomma Mission Viejo, California
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  • Reviews (34)
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34 people have reviewed this hotel

Traveler rating
    4
    12
    10
    7
    1
See reviews for
1
Couples
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3
27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Rio de Janeiro, RJ
Top Contributor
53 reviews 53 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

What can I say, I have been here now for 6 nights and need to stay another 6. I really wish I could stay somewhere else, but no real other choices.,on the good side: Breakfast Mexican style is great, but the service could be better. You need to sign the bill almost as you get seated. The gym has brand... More

Was this review helpful? Yes
Miguel Angel M, Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Mr. Daniel3282,   I really appreciate your comments and the time that you took to leave your opinion, because this is how we can improve our service. I am sorry that you feel that way, we are in process of remodeling and we look forward to your visit soon, I assure you a pleasant surprise. Yours truly. General Management. More

Mission Viejo, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 15, 2014

I stayed at Crowne Plaza one night during a business trip when I had to be in the North of the city for reasons of traffic. The room was clean and very spacious. It also had all the amenities I needed. The only issue I had was that the bathroom had a sewer smell to it that would just not... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear wolfhomma, Thank you for staying with us. We are glad you liked the overall room accommodations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would... More

Antwerp, Belgium
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2014

I stayed in the Crowne Plaza in Tlalnepantla for 7 days in order to avoid the horrible traffic jams of Mexico City in the morning when going to the office a bit further north. And that’s the main reason why you should stay in the place: you need to be in the area. The immediate neighborhood is OK and pretty... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear ccverb0100, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the location of our hotel. We would like to apologize for the shortfalls you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank... More

Tel Aviv, Israel
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 5, 2013

Stayed for two night and discovered a decent nice hotel: Pros - Spacious if not huge rooms including bath - Nice buffet dinner - Well equipped (irons, large LCD, etc) - Free WiFi all over the place - Free parking - Free two 0.5L water bottles /day - Got this nice mini-set of lotions and elixirs for relaxation, energy, etc... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your comments and your time, so we can improve our service. More

Rocklin, California
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 22, 2013

In Mexico you want to stay at a safe location. Security is very good here. Taxi's are vetted prior to allowing pickups. Easy taxi ride from airport. Excellent restaurant and Sunday brunch. Rooms have a lot of wood touches and are nice. Staff is fantastic and very accommodating. Had tried a couple of other hotels but will return here next... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your feedback,we are in the process of remodeling and re-structuring, we strive to improve every day. More

2 reviews
3 of 5 stars Reviewed September 19, 2013 via mobile

I stayed there several times for business. Location is convenient if you have business in the north but there is nothing around the hotel. No good restaurants no grocery stores no shopping within walking distance

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear trevorleader, Thank you for posting a review of our property. Your feedback is important in our continuous drive for excellence. We apologize for any inconvenience you may have experienced due to the surrounding areas of the hotel. We have taken note and wish to thank you for all your valuable comments. As a frequent traveler, your experience and comments... More

Bangalore, India
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed September 6, 2013

I stayed in this hotel for 4 days last year. The hotel is big, nicely decorated. Spacious and clean rooms. The staff polite and heplful. I liked the roof terrace tennis court the most in addition to gym, sauna. Good buffet breakfast. Due to its location it may not be comfortable for someone who wish to visit the city centre... More

Was this review helpful? Yes 5
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your feedback, we hope to have you with us again soon. More

Faridabad, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2013

I stayed in this hotel for a few days, last year. The hotel & rooms are beautifully decorated, rooms are spacious and with all modern facilities. The staff was polite & helpful too. Sports & other facilities include a Gym, fitness center, a tennis court & Sauna. The breakfast was ordinary. The issue I faced was that the room access... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

We appreciate the time you take in this review, we are in the process of remodeling and now we have new locks with a fully updated and with greater security technology. We hope to have you with us again so that you can verify this. More

São Paulo, São Paulo, Brazil
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2013

Big hotel, nice decoration, good rooms and a wonderful breakfast, with lots of options and not expensive. The area where its located is like an industrial area, so you don't have many things to look for. For business, it's a nice hotel, with good services and staff and an average price.

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

We appreciate your kind comments and the time you take in this review, we hope to have it back soon. More

Pune, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 23, 2013

The only thing which i liked about this hotel was the breakfast they server, it has got awesome choices and taste good. The hotel has got very professional touch (not using personal purposely), good for Business travellers. The hotel staff is helpful and would manage travel or give you good guidance if you need any travel tips. The hotel atmosphere... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear royrendezvou, Thank you for sharing your feedback about your stay with us. I appreciate the favorable comments about the breakfast items and room accommodations you received. However, I am sorry that the hotel atmosphere did not meet your expectations. Your feedback will be addressed with the appropriate teams to ensure we are providing the best stay for guests at... More

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Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
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Also Known As:
Crowne Plaza Mexico City North-Tlalnepantla

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Mexico City North-Tlalnepantla is strategically located near the industrial and business area North of Mexico City. Wireless internet access is available throughout the hotel. Our Club Floor offers a private lounge where you can enjoy a wonderful continental breakfast and great evening snacks. Additional hotel features include: illuminated tennis court, spa & gym, international cuisine at La Montea speciality restaurant and a spectacular lobby bar featuring live piano music. We offer the most complete meeting, banquet and exhibition facilities for up to 1,200 guests. ... more   less 
Number of rooms
126

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