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All 283 Mexico City hotels

Crowne Plaza Mexico City North-Tlalnepantla

3.5 of 5 Hotel   |   Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
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Crowne Plaza Mexico City North-Tlalnepantla
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Ranked #182 of 283 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
Ayan _
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36 reviews from our community

Traveler rating
    4
    14
    10
    7
    1
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3
27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I VISITED Mexico City in d month of April, 14.After staying at Crowne Plza in L.A. I was a bit used 2 dis hotel which provided me 5 star facilities😁.....D lobby was quite impressive 😉 with a spacious seating arrangement...D rooms were up to d mark😀...and d cuisine had a variety of d local dishes.....especially the staff in restaurant😇...were really... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Mr. Ayan, First, let me thank you for your recent visit to Crowne Plaza Tlalnepantla, thank you for the time that you took to give us your nice comments. It's a pleasure to serve you and hope to have you back with us soon. More

Rio de Janeiro, RJ
Top Contributor
56 reviews 56 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 26, 2014

What can I say, I have been here now for 6 nights and need to stay another 6. I really wish I could stay somewhere else, but no real other choices.,on the good side: Breakfast Mexican style is great, but the service could be better. You need to sign the bill almost as you get seated. The gym has brand... More

Was this review helpful? Yes
Miguel Angel M, Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Mr. Daniel3282,   I really appreciate your comments and the time that you took to leave your opinion, because this is how we can improve our service. I am sorry that you feel that way, we are in process of remodeling and we look forward to your visit soon, I assure you a pleasant surprise. Yours truly. General Management. More

Mission Viejo, California
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 15, 2014

I stayed at Crowne Plaza one night during a business trip when I had to be in the North of the city for reasons of traffic. The room was clean and very spacious. It also had all the amenities I needed. The only issue I had was that the bathroom had a sewer smell to it that would just not... More

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IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear wolfhomma, Thank you for staying with us. We are glad you liked the overall room accommodations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would... More

Antwerp, Belgium
Top Contributor
51 reviews 51 reviews
51 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 8, 2014

I stayed in the Crowne Plaza in Tlalnepantla for 7 days in order to avoid the horrible traffic jams of Mexico City in the morning when going to the office a bit further north. And that’s the main reason why you should stay in the place: you need to be in the area. The immediate neighborhood is OK and pretty... More

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IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear ccverb0100, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the location of our hotel. We would like to apologize for the shortfalls you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank... More

Tel Aviv, Israel
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 5, 2013

Stayed for two night and discovered a decent nice hotel: Pros - Spacious if not huge rooms including bath - Nice buffet dinner - Well equipped (irons, large LCD, etc) - Free WiFi all over the place - Free parking - Free two 0.5L water bottles /day - Got this nice mini-set of lotions and elixirs for relaxation, energy, etc... More

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Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your comments and your time, so we can improve our service. More

Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 22, 2013

In Mexico you want to stay at a safe location. Security is very good here. Taxi's are vetted prior to allowing pickups. Easy taxi ride from airport. Excellent restaurant and Sunday brunch. Rooms have a lot of wood touches and are nice. Staff is fantastic and very accommodating. Had tried a couple of other hotels but will return here next... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your feedback,we are in the process of remodeling and re-structuring, we strive to improve every day. More

2 reviews
3 of 5 stars Reviewed September 19, 2013 via mobile

I stayed there several times for business. Location is convenient if you have business in the north but there is nothing around the hotel. No good restaurants no grocery stores no shopping within walking distance

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear trevorleader, Thank you for posting a review of our property. Your feedback is important in our continuous drive for excellence. We apologize for any inconvenience you may have experienced due to the surrounding areas of the hotel. We have taken note and wish to thank you for all your valuable comments. As a frequent traveler, your experience and comments... More

Bangalore, India
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed September 6, 2013

I stayed in this hotel for 4 days last year. The hotel is big, nicely decorated. Spacious and clean rooms. The staff polite and heplful. I liked the roof terrace tennis court the most in addition to gym, sauna. Good buffet breakfast. Due to its location it may not be comfortable for someone who wish to visit the city centre... More

Was this review helpful? Yes 5
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Thank you very much for your feedback, we hope to have you with us again soon. More

Faridabad, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2013

I stayed in this hotel for a few days, last year. The hotel & rooms are beautifully decorated, rooms are spacious and with all modern facilities. The staff was polite & helpful too. Sports & other facilities include a Gym, fitness center, a tennis court & Sauna. The breakfast was ordinary. The issue I faced was that the room access... More

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

We appreciate the time you take in this review, we are in the process of remodeling and now we have new locks with a fully updated and with greater security technology. We hope to have you with us again so that you can verify this. More

São Paulo, São Paulo, Brazil
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 16, 2013

Big hotel, nice decoration, good rooms and a wonderful breakfast, with lots of options and not expensive. The area where its located is like an industrial area, so you don't have many things to look for. For business, it's a nice hotel, with good services and staff and an average price.

Was this review helpful? Yes
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

We appreciate your kind comments and the time you take in this review, we hope to have it back soon. More

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Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
Number of rooms: 126
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Crowne Plaza Mexico City North-Tlalnepantla

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