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All 283 Mexico City hotels

Plaza Florencia

3.0 of 5 Hotel   |   Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico
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Ranked #66 of 283 Hotels in Mexico City
A recent review
3 of 5 stars Reviewed September 18, 2013
agoodhart San Francisco
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201 reviews from our community

Traveler rating
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    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Plaza Florencia
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San Francisco
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 18, 2013

First off this hotelis very conviently located if you plan to walk or use the metro, otherwise I wouldn't have stayed here. As stated by other reviewers the hotel staff is mostly ambivalent to your needs and it is hit or miss if they are willing to help you. There was a concierge area, but it was never staffed. The... More

Was this review helpful? Yes 2
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for sharing your comments. Really there are very important for us. We considerate each one and them were showed for the personal who controled the cost .About the staff always are in training to give the best service. Victor is our concierge and He does not have any bad comments, he is very servicial. The location is helpful... More

Melbourne
Top Contributor
66 reviews 66 reviews
14 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed September 3, 2013

The location is very good for dining and night life, but a taxi ride away from the central city. It has most services nearby, which is good. The hotel is very old, and you see it in the rooms themselves. The bathrooms are clean but really need a facelift. The walls are very, very thin. We could watch a TV... More

Was this review helpful? Yes 2
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for comments us.This is very important for us to continue working in all that you mentioned. We feel very sorry to know you didn´t enjoy your latest experience with us. Already talked with the cleaning staff to correct the cleaning method and avoid the incident. About the Wi-Fi we have new system and system department into the hotel.... More

Merida, Mexico
Top Contributor
119 reviews 119 reviews
119 hotel reviews
198 helpful votes 198 helpful votes
2 of 5 stars Reviewed July 17, 2013

This was our second time staying in the Plaza Florencia - we had some issues the first time, however, decided to give them a second chance, primarily because we love the location. However, it was a mistake. This time we arrived, and checked in around 2pm, when a wide choice of rooms must have been available. We were allocated room... More

Was this review helpful? Yes 1
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for comments us. we need to know what was the incidents and the good comments. This is very important for us to continue working in all that you mentioned. We feel very sorry to know you didn´t enjoy your latest experience with us. About the air conditioning I would like to inform you that in the PP (Principal... More

New Brunswick
Top Contributor
59 reviews 59 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 28, 2013

My wife and I spent 4 nights there as part of a tour organized by Superior Tours of Puerto Vallarta.It is located in a very safe and central part of the city.It is very close to parks,restaurants, shopping and the two decker tour bus stops at the end of the street.(corner of Florencia and Paseo de la Reforma) Rooms were... More

Was this review helpful? Yes 2
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for share your comments. We are happy to know that you had an excellent stay in Hotel PF and all the staff had the oportunity to help you. As you mentioned We are near of different places where you can visit to eat or simply to walk . You will always be welcome. we hope you let us... More

New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 8, 2013

The hotel is located in Zona Rosa area and is very close to downtown attractions. The rooms are good spacious and over all hotel is value for money. Do bargain!! they go down with the prices if you are staying there for few nights. Very friendly and english/spanish speaking staff, makes it easy.

Was this review helpful? Yes 3
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for your comments. We are grateful knowing that you were comfortable in our rooms. Really for us is necessary to know that all the staff helped you in all your request . As you mentioned we are near of different interesting places like the Independece Angel , the downtown and a lot restaurants. You will be welcome in... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2013

I stayed here as a brief over night trip before flying back home to Australia. The rooms were comfortable and clean. Beds big and comfy, bathroom clean, lots of toilet paper and soap. My only complaints are that there was no fridge in the room (I have medicines that need to be refrigerated), the air conditioner didn't really work (I... More

Was this review helpful? Yes 1
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

We always appreciate guest´s comment, this is very helpful for us to change and modify certain details. We are very happy to know that you found our rooms clean and comfortable. We are very sorry for the inconvenience about air conditioning and fridge. About medicine we recomend our guest left the medicine with the bell boys to keep them into... More

NYC
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 1, 2013

This hotel is highly recommended in terms of location. Two blocks away from the "angel de la independencia", plenty of restaurants and clubs in the Zona Rosa and Condesa. The hotel is simple, clean offers free Wi-Fi and is really quiet. The only complain that I had was that the next door person was a smoker and the smoking policy... More

Was this review helpful? Yes 2
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for taking the time for comments us. The Hotel PF has a lot of advantages , the location is one of the most important benefits to visit many touristic points and different restaurants and night clubes. About the bad experience with the smoker We would like to mention that the hotel has fire alarms and all the hotel... More

Puerto Vallarta, Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 1, 2013

The hotel staff tried hard, but management failed us. One morning we left after the maid had already knocked on the door. We assumed she would just come back, but she never did so the room was never cleaned. We asked two days in a row to be moved to a room with a refrigerator. The first day, they forgot.... More

Was this review helpful? Yes 2
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

We always appreciate guest´s comments. This is very helpful for us to change and modify somethings. Unfortunately all our rooms don´t have refrigerator as you mentioned so we offer an apology for the incident. About the free breakfast for the child is correct. It is mentioned in all the policies in the reservation . We feel very sorry to know... More

London
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 1, 2013

A really good place to stay in the Zona Rosa. This is a comfortable quiet hotel. The decor is a little old fashioned but everything is in good condition and clean. Great location. Near enough to the Zona Rosa and metro stops etc, but far enough away not to be noisy. Recommended.

Was this review helpful? Yes 4
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Thank you for your positive comments. For us it is a pleasure to know that you had a pleasant stay in Hotel PF. We are very happy to know that you found your room comfortable and clean. The location is a big advantage to visit different many touristic points in the city. We will be glad to see you soon.... More

Buenos Aires, Argentina
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 19, 2013

My experience here was fantastic! Breakfast was very varied and delicious, the rooms are perfect, the area is fantastic, you are in a safe area near restaurants and avenues, parks and subway! The area is called zona rosa. Everything went just perfect here! Staff very friendly. I would recommend it definitely! I had no computer so i don´t know is... More

Was this review helpful? Yes 1
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

It is nice to know that you enjoyed your stay in Hotel PF.Thank you for your sincere words. The hotel has an excellent location to visit touristic points and different restaurants near. About the staff we really proud that they gave a good service, for us our guests are very important. Thank you for your recomendation at the future guests.... More

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Additional Information about Plaza Florencia

Address: Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Florencia 3*
Number of rooms: 142
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Also Known As:
Plaza Florencia Hotel Mexico City
Plaza Florencia Mexico City

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