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Plaza Florencia

3.0 of 5
Hotel website
Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Definitely one of the best trips i have ever had. Toured the city on a double decker bus, climbed the pyramids, got a tour of the castle by a history professor, cruised on a fairy in Xochimilco while musicians serenaded with old romantic songs and visited a renaissance style church. There's so much to do in Mexico City. This hotel... More 

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Brasilia, DF
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean and confortable hotel, with a helpful staff. Excelent location, near restaurants and subway station. On the downside, there´s a noisy club across the street (thankfully, it is closed from sunday to wednesday).

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La Paz, Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great location and nice rooms. fairly small, just 11 floors with 12 rooms per floor. bilingual staff, restaurant and bar. just 3 blks to zona rosa where the action is. all sorts of bars and restaurants just blks away. zona rosa mall is 8 blks. stayed 5 days and no complaints. it ain't the ritz, but for the price and... More 

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Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has an excellent location! It is located in Zona Rosa, which is very safe. The hotel is 5 minutes away from the Independent Monument, 15 minutes away from a mall, and surrounded by MANY restaurants. Recommend the Korean restaurant around the corner - real Asian food for an acceptable price. Room: we did not have a tub but... More 

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Orlando, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I went to Mexico City to celebrate our first year marriage anniversary. We choose the Plaza Florencia because there were many good reviews and follow ups from the hotel management. The hotel is very clean and is located near the gay district and the center of town. We were also very pleased by the price of the... More 

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HPF1, Director de Relaciones Públicas at Plaza Florencia, responded to this review

Dear Guest: Thank you so much for sharing your comments and you experience with us. We are really sorry for all the inconveniences that you experience at your stay and we would like to keep in touch you in order to give you the best service that we can. Could you please be so kind to e- mail us to:... More 

2 reviews
4 of 5 stars Reviewed June 18, 2015

Very helpful staff, good service and very nice place near to everything: subway, malls, you can also walk around with any problem. I spent 9 days there, rooms cleaned on time, free WiFi and security service. Probably just can improve a little variety of food. Congrats!

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HPF1, Director de Relaciones Públicas at Plaza Florencia, responded to this review

Dear guest: Thank so much for having choosing us for your stay at México City. We are glad to know that you enjoyed your stay at our facilities.We are going to work on your food suggestions as soon as possible. Sincerely Hotel and Suites Plaza Florencia More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed on 3 different occasions Staff was very helpful and spoke enough English for a none Spanish speaking person to have a great trip. Hotel was very clean and plenty of hot water no problems With anything Veiw could have been better lol

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HPF1, Gerente at Plaza Florencia, responded to this review

Good day: Thank you very much for choosing us as the option for your stay in Mexico and let us know your opinion of our hotel. We are really glad to read that you were pleased with our services and we hope to be as much helpfull as this time or more the next time you are here. Sincerely Hotel... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed May 18, 2015

I've stayed here several times and really love the central location to the Zona Rosa and safety of the area. The rooms are small, but then again, I only sleep there. A/C has always worked and if I must find a flaw: their WiFi could be better. Also encountered questions about payment and reservations once, but it was quickly resolved.... More 

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HPF1, Gerente at Plaza Florencia, responded to this review

Good day: Thank you for keep choosing us. We are glad to welcome you every time to our city, please let us know if you have an issue again with your reservations, so we can help you as soon as possible. We are now aware of the internet issues and we will work on it so we can improve it... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 8, 2015

Just needed a one night stay so that I didn't have to stay in the airport . I had booked his hotel through Priceline and once I got there he said that it wasn't paid so I was going to have to pay again. Which wasn't true. Elevators are really small and didn't seem like a safe neighborhood. I will... More 

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Manila, Philippines
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed April 22, 2015

It was my first time in Mexico city and I wanted to stay somewhere just near the train station. Good thing Hotel Plaza Florencia is just walking distance to the Insurgentes metro train and bus stations. It is also a nice starting point for tours, most of my tours from viator.com would pick up at this hotel so it's a... More 

Was this review helpful? Yes 4
HPF1, Director de Relaciones Públicas at Plaza Florencia, responded to this review

Dear Guest: We are pleased to know that you enjoyed your stay at our hotel. We can gladly inform you know that the issues with the WIFI have been already resolved, unfortunately at the time of your stay, we were changing our service provider and that was the reason of the issues with the connection. We hope to count with... More 

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