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Plaza Florencia

3.0 of 5
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Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico
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Plaza Florencia
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Ranked #63 of 294 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 6 days ago
IntiChicago Chicago, Illinois
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276 reviews from our community

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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
1 review
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here several times and really love the central location to the Zona Rosa and safety of the area. The rooms are small, but then again, I only sleep there. A/C has always worked and if I must find a flaw: their WiFi could be better. Also encountered questions about payment and reservations once, but it was quickly resolved.... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

Just needed a one night stay so that I didn't have to stay in the airport . I had booked his hotel through Priceline and once I got there he said that it wasn't paid so I was going to have to pay again. Which wasn't true. Elevators are really small and didn't seem like a safe neighborhood. I will... More 

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Manila, Philippines
Top Contributor
59 reviews 59 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first time in Mexico city and I wanted to stay somewhere just near the train station. Good thing Hotel Plaza Florencia is just walking distance to the Insurgentes metro train and bus stations. It is also a nice starting point for tours, most of my tours from viator.com would pick up at this hotel so it's a... More 

Was this review helpful? Yes 4
london
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 8, 2015 via mobile

The air conditioning never worked. The staff are mostly not very friendly or interested in problems or questions. I got stuck in the lift one afternoon for ten minutes . I rang the alarm 15 times. I got in on floor 11 and got out on floor 6 and had to walk the dirty staircase down to lobby . I... More 

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HPF1, Director de Relaciones Públicas at Plaza Florencia, responded to this review

Good morning Mr. / Mrs! We send you warm greetings and we thank you, you have commented about our hotel, however we would like to know why do you think that about our hotel. if you had a bad experience we would like to know what it was so we can improve our service. Day by day our staff is... More 

Schweinfurt, Germany
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2015

Location: safe neighborhood with plenty of restaurant options in walking distance. Metro only 5 minutes by foot away. Walk to Bellas Artes is about 40 minutes. Room: Clean rooms but older furniture. We had a room facing the Florencia street. If you can try to get a room not facing the street, there is a night club across the street... More 

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HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Good Morning Mr. / Mrs. Thank you for your comment. We are happy that you had visited our Hotel. We hope see you soon! More 

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

The hotel is a 2-star equivalent in the US. It is very clean, but the room is relatively small. There is no fridge nor microwave in the room, but given the food options around the hotel, you don't need them anyway (see the food options below). The bathroom has a shower but no tub. Basic soap and shampoo are provided.... More 

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HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review

Good Morning Mr. / Mrs. Thank you for your comment. We are happy that you had visited our Hotel. We hope see you soon! More 

Williamstown, Massachusetts
Top Contributor
179 reviews 179 reviews
61 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed February 27, 2015

Located in Zona Rosa, this hotel is in a safe, but busy neighborhood. There are many restaurants--Casa De Tono is around the corner on Londres and worth the wait. The rooms are clean and the staff is pretty helpful, but it is a busy hotel, so if you need help, it might be best to use the computer around the... More 

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Toronto, Canada
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 4, 2015

What can i say? - it seemed like a great deal initially - but you do get less than you paid for. The only good thing about this hotel is that its staff seems to speak more English than anywhere else. When we entered our room the sink was not emptying out - we waited much longer than promised for... More 

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Alajuela, Alajuela, Costa Rica
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

The hotel is very well located, around Zona Rosa, you can easily walk around 3AM and nothing will happen, the staff is very helpful, they offer tours and taxi cabs when you need them, WiFi is really good, the room was great, very clean and big beds, nice value for this hotel, definitely will visit again.

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San Francisco, California
Top Contributor
135 reviews 135 reviews
65 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed January 5, 2015

I really enjoyed my stay at Plaza Florencia. The room was very clean, with floor-to-ceiling windows and a large, clean bathroom. The bed was very comfortable. The WiFi speed was very good. The staff were very friendly and helpful. The hotel is centrally located near bars and restaurants.

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