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Hotel Fontan Reforma

2.0 of 5 Paseo de la Reforma 24, Mexico City 06040, Mexico
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Hotel Fontan Reforma
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Hotel Fontan Reforma
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329 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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cheltenham
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights. No problems with the room after the initial lack of hot water was sorted out quickly. Breakfast if not included is ok if a bit expensive. There is a good cafe just around the corner. Convenient central location near a metro. Not luxury but ok.

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Bogot
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 2, 2014

Dont stay there is worst hotel i`ve ever been. The rooms are not clean, the bed clothes are not as white as you could expect and everynight i stayed there i thought did they change this bed clothes???. Tha major problem woth this hotel is the smell, i went with my family there and we took 3 rooms (changing 2... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Estimado Sebastián Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos... More

Rio de Janeiro, RJ
Top Contributor
87 reviews 87 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 20, 2014

I stayed at the hotel for one day. The staff is very good. Everybody treated me very good. The room facility was a litte old. It was diferent from the pics I have seen when I booked the hotel. The shower had a problem and the water wasnt so hot, it seems that they had made some refurbish. The bed... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Estimado Bbrauns Agradecemos sus comentarios ya que son de alto valor para nosotros, tomamos acción basados en sus comentarios para... More

Aguascalientes, Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 19, 2014

I stayed here recently and I thought it was a reasonably OK and inexpensive hotel. It is centrally located, so there is no shortage of restaurants and shopping in the area. It is a stones throw from the subway if you want to experience Mexico City the correct way. The rooms were clean though the age of the building shines... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Estimado Huésped Agradecemos sus comentarios ya que son de alta importancia para nosotros, tomamos acción basados en sus comentarios para... More

Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 28, 2014

I booked this hotel via booking.com for 1 night before taking a flight back home from 3 weeks in Mexico. When I arrived at the hotel I gave them my name and asked them to check in, there were 4 staff members there and the told me that my reservation had been cancelled, I speak very good Spanish and asked... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Apreciable Srita. feehyland Lamentamos enormemente cualquier molestia que nuestro Hotel pudiese haberle causado respecto a las reservaciones por Booking .com,... More

Spokane, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 20, 2014

Very tired room...clean but...not a remodeled room they show in pictures. Asked for one and they said all had been remodeled. Closet door broken...we were there for 5 days and never came to fix and asked three times. Back side of hotel is not very nice along side street. Stated they had jaquiizi...I never found it...workout facility was not much.... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Austin TX
Top Contributor
56 reviews 56 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 10, 2014

I always stay here in Mexico City. Incredible value in the price bracket. Great staff. Close to all the places I like. Convenient for public transport. And now the somewhat iffy internet is really really excellent. Get the rate that includes breakfast. It's on the 10th floor. You won't need lunch. I was in 12th floor room for the 7.2... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Houston, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2014

I stayed at the Hotel Fontan 2 weeks ago and was not so impressed when I arrived because I had booked a king room and was assigned a double room that was not remodeled. Don't get me wrong, room was clean and all but I had gotten excited with the pictures of the new king remodeled rooms. It was too... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Top Contributor
86 reviews 86 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 10, 2014

stayed 3 days at start of holiday. Better than expected from previous reviews. Arrived late evening and reception dimly lit, but check in efficient. Room was 'tired' but clean. Beds made and comfortable (I like a firmish bed). Fresh bottled water each day. Room was overlooking side street so noise not an issue - it is after all a city... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas, muchas gracias por sus comentarios, principalmente por haber tomado un tiempo para escribirnos su experiencia y saber que hemos... More

Aten, Grekland
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

No isolation in our room, it was really cold and noisy because of very old and non-functional windows. There was no heating although it was January-February (cold at night). We complained at the reception but they showed no compassion, said that there was no better room available. There are though some renovated rooms in the hotel which must be better.... More

Was this review helpful? Yes 3
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Agradecemos el tiempo que ha invertido en escribir su experiencia durante su estadía, por lo que nos encontramos convencidos que... More

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Additional Information about Hotel Fontan Reforma

Address: Paseo de la Reforma 24, Mexico City 06040, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Fontan Reforma 2*
Number of rooms: 245
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Also Known As:
Hotel Fontan Mexico City
Hotel Fontan Reforma Mexico City

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