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All 277 Mexico City hotels

Hotel Fontan Reforma

2.0 of 5 Hotel   |   Paseo de la Reforma 24, Mexico City 06040, Mexico
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Ranked #140 of 277 hotels in Mexico City
A recent review
5 of 5 stars reviewed 2 weeks ago
Nar3ly Houston, TX
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310 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel Fontan 2 weeks ago and was not so impressed when I arrived because I had booked a king room and was assigned a double room that was not remodeled. Don't get me wrong, room was clean and all but I had gotten excited with the pictures of the new king remodeled rooms. It was too... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Top Contributor
79 reviews 79 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 10, 2014

stayed 3 days at start of holiday. Better than expected from previous reviews. Arrived late evening and reception dimly lit, but check in efficient. Room was 'tired' but clean. Beds made and comfortable (I like a firmish bed). Fresh bottled water each day. Room was overlooking side street so noise not an issue - it is after all a city... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas, muchas gracias por sus comentarios, principalmente por haber tomado un tiempo para escribirnos su experiencia y saber que hemos... More

Aten, Grekland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2014

No isolation in our room, it was really cold and noisy because of very old and non-functional windows. There was no heating although it was January-February (cold at night). We complained at the reception but they showed no compassion, said that there was no better room available. There are though some renovated rooms in the hotel which must be better.... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Agradecemos el tiempo que ha invertido en escribir su experiencia durante su estadía, por lo que nos encontramos convencidos que... More

Placentia, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

My wife and I stayed at the Fontan hotel on Reforma in Mexico City for 6 days in January 2014. While there, we also took advantage of many tours, most from the adjacent travel agency. As far as the hotel is concerned, the staff is outstanding....very professional and always helpful. The rooms are nicely appointed and very clean. The best... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por sus comentarios, importante saber que nos ha dedicado tiempo para conocer acerca de su estancia, personalmente me... More

Cancun, Mexico
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

great place, the room a little small, but ok, and the breakfast buffet was great, also the view, i recommended it for the price, and the location, helpful staff too. also the housekeeper was good, i stay there for three nights and it was ok, but there is so many hotels in this area, next time i will try something... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

San Diego
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2013

This hotel is very close to both the MetroBus and the Metro (subway), Hidalgo station, making it a great place for exploring the City. The area around the hotel is quite safe, even at night. The staff are helpful and pleasant and the rooms are large with comfortable but firm beds. A good shower with plenty of hot water. There... More

Was this review helpful? Yes 2
RECEPCIONFM, Front Office Manager at Hotel Fontan Reforma, responded to this review

Mr Tom Thanks you for all your comments and hope to see again in Hotel Fontan Brindar Hospitalidad Con Pasiòn Lic. Fanny Hernandez Breniz More

Denali National Park and Preserve, Alaska
Top Contributor
96 reviews 96 reviews
52 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 27, 2013

It really is a good deal and the rooms aren't that bad. They are clean, spacious. However, the beds are extremely uncomfortable. The Jacuzzi in the solarium is not heated. I asked the bartender upstairs about it and he told me it was a jacuzzi for penguins, that they never heated it. The had a nice little workout facility. Free... More

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RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

This hotel is great... close to the center of the city, subway station no hand, bus station in front... and can get a cab in seconds... My wife and I went to Mexico City for our honeymoon and stayed there for 6 days... the first impression was okay, great and humble service, the only thing we didn't like was the... More

Was this review helpful? Yes 1
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Austin TX
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 17, 2013

This place is great and I have been there a bunch of times. We love the free breakfast on the 10th floor. The service is excellent considering it is meant to be buffet. Compared to many hotels, by the time you throw in a couple of breakfasts that amount to breakfast and lunch (especially if you are a slow starter... More

Was this review helpful? Yes 3
RECEPCIONFM, Gerente at Hotel Fontan Reforma, responded to this review
Google Translation

Muchas Gracias por tomarse un tiempo para escribirnos, quiero agradecer antes que nada su disposición, misma que tomaremos en cuenta... More

Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 30, 2013

I went to Mexico city for a soccer game and I decided to get a room to rest after the game, I arrived at the Hotel early about 9-10AM to try check in and guess what?...... big surprise the hotel staff was not able to find my reservation on their system, it took the staff about 3 hours to finally... More

Was this review helpful? Yes 1
RECEPCIONFM, Manager at Hotel Fontan Reforma, responded to this review
Google Translation

Srita: Portillo Gracias por su opinion, ya que es muy valiosa para nosotros, esperamos contar su presencia cuando usted decida... More

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Additional Information about Hotel Fontan Reforma

Also Known As:
Hotel Fontan Mexico City
Hotel Fontan Reforma Mexico City
Address: Paseo de la Reforma 24, Mexico City 06040, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #140 of 277 hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Fontan Reforma 2*
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