Stayed with some colleages from work. Local colleagues used a third party site to book the rooms, but when we showed up the couldn't link the reservation number we had with a room. We had to leave for some meeting, but when we returned, Silvia Benitez (and her team) were able to figure out a solution and take care of... More

Nobody on this staff can give good service and nobody cares about it! TWO Days in a row the restaurant made the SAME MISTAKE on my food order (a club sandwich WITHOUT lettuce or Tomatoes) and BOTH times (room service and in the restaurant) they left it on. After filling out the comment card, the front desk called to find... More

This is a decadent hotel, used to be called "Flamingo's" and Radisson took over it some time ago. Very bad service, uncomfortable room in some respects (pillows, to mention one) and located away from everything. The only "plus" sign (as you won't allow zero stars) is price. But, literally, you get what you pay for.

this is mostly a business hotel located in one of the most unatractive zones of Mexico city, but me and my family use it as an option for airport hotel , even its not that close to the international aiport its only a few minutes away and very well comunicated via high ways to both terminals and its rooms areussually... More

This hotel is good value for money, i would not highly recommend on the location of this hotel. I like the in room service, zym and food in the hotel. I love to order in-room dining during my stay and believe me there were many options to feed one's hunger. One low point is the wodden door between two rooms.... More

The first impression was good: A city hotel with all services necessary for the business traveler. But after the first few minutes, you will find the following shortcomings: -The shower is terrible -The beds are too soft, the pillows to big -The service in the restaurant is both slow and bad! -The receptionists do not get the bill right. Every... More

I highly recommend this hotel. Though a little distance from the main attractions, it offers comfort, security and service of much higher rated hotels. The staff is highly friendly with the majority quite. competent in speaking English. I throughly enjoyed my stay at this wonderful hotel.

Our room was clean and tidy. The staff was friendly. The only complaints I have are : 1. The shower was really bad. Those water savers really don't give any pressure at all. 2. The location was not that great. Far from all the action. NOwhere to eat without grabbing a taxi or hoping on the metro.

The only reason we stayed here in the first place was because of proximity to an event that we attended, but after 20 minutes to check in, a sad, gloomy and shabby room that although not actually dirty, gave the impression of being so, a washbasin with barely a trickle and a shower that was temperamental bouncing between scalding and... More