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Emporio Reforma

3.5 of 5 Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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Certificate of Excellence 2014
Emporio Reforma
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274 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MEXICO
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Me and my husband were here for a wedding very close to Mexico´s City downtown, the location was perfect just a 15 minutes ride. The hotel is located on Paseo de la Reforma, at some point it reminded me of a fine Manhattan hotel, it's an old hotel, very well maintained and with an outstanding service. The rooms are small,... More

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Utrecht, The Netherlands
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent about a week in this hotel and enjoyed being in a room with a bath tub with jacuzzi facility and shower and (of course) private toilet - a room with a tv and a minibar. The breakfast service is excellent with a lot of different dishes (both Mexican and "continental") to pick from. What is less positive however... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. I apologize for the inconvenience, I should hard work with that kind of comments, because it is a big mistake. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More

2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for three nights at the end of October. The room had a window but it looked out at a brick wall about 2 or 3 feet away. We returned after a trip around mexico and were given another room, this time with only a pane of frosted glass instead of a window. We asked to... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. It is important to know we have a different kind of room and views. Thanks a lot, I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More

Paris, France
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a clean hotel, safe, beds are bearable, shower pressure is enjoyable, however if you want to sleep after 8am forget it, it is too noisy and you can tell every step the cleaning service is taking. The restaurant is great, but I really dont see anything that amazed me, my experience was just ok.

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

I stayed in this hotel for 5 nights and had an excellent time. The breakfast buffet was vast and the food delicious. Staff are very friendly and eager to help, however especially room service seemed to struggle with English. The junior suite I stayed in had three rooms...a chillax entrance room with a couch, televison and the ubiquitous mini bar,... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. it´s very important for all staff to know your stay has been comfortable and pleasant. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

1 review
3 of 5 stars Reviewed September 10, 2014

Very good experience, quiet hotel, excellent place to move different important places of Mexico City. Just a little problem with the security box in the room, it was not worked. Very good breakfast in the hotel restaurant.

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. We have support 24hrs I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

Santiago, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2014

Good location, comfortable room, friendly staff and acceptable wi-fi. The hotel is at Paseo de la Reforma, close to some landmarks and if you like walking, you can walk to the historic center. It's good value for money and all necessary amenities for a business trip.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

A TripAdvisor Member
3 of 5 stars Reviewed August 3, 2014

Definetely not the best hotel in town but it's fine if you need to spend a night in the DF. It is centrally located so it is convenient in that sense. It is outdated but the staff is very friendly and the price is reasonable. I had a work event right next door so it served the purpose perfectly. Breakfast... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. The breakfast is cheaper than the same breakfast in others hotels close to here. I apologize for the inconvenience. We hope you come back soon at Mexico City in your home Hotel Emporio... More

Kissimmee, Fl
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 31, 2014

The rooms were small. The first room I checked into had a smell. The lady at the front desk was hesitant in changing my room. They gave me a smaller room but would not issue me a credit. Overall the staff was polite and helpful. If you are going on business and looking for a bar to unwind after work,... More

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, everyone will try to service and offers the best that we can. More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

Hotel Emporio Reforma is perfectly located on the city's main thoroughfare, only 10 minutes form the Anthropoligical Museum and Modern Art Gallery and in the other direction, only ten minutes from the old historic centre. Also a mere 30 minutes drive from the airport. The staff go above and beyond in order to assist any queries and everything is done... More

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

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Additional Information about Emporio Reforma

Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City

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