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All 244 Mexico City hotels »

Emporio Reforma

3.5 of 5
Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Hotel amenities
Emporio Reforma
Ranked #19 of 244 hotels in Mexico City
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travelers say about this hotel
  • Very clean(5)
  • Zona Rosa(4)
  • Flat screen TV(3)
Traveler rating
    89
    70
    14
    12
    2
Only show reviews for Family (15) | Couples (61) | Business (27)
Date Rating
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 26, 2012 NEW

This hotel is in a very good location on the Paseo de La Reforma, and is small by current hotel standards. The bell men, car valet, security people are excellent and very helpful, BUT having stayed at all other the front desk check-in process is always stressful at this property. I often use Expedia to book my room at all... More

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See 2 more reviews by George M for Mexico City
Calgary, Canada
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2012

We stayed in Emporio for the night, just before heading home. The smaller rooms were pretty reasonable; perhaps a bit too small for some people's taste. For us it was fine. Also, there's a safety deposit box. We had a small jaquzie tub in our room, which I really enjoyed. It was clean and well priced for the area. We... More

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See 2 more reviews by Princessa77 for Mexico City
Miami, Florida
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

very nice hotel, clean, and very friendly staff. the rooms are small and the halls are small too. if that does not bother you, this is a great value and a very nice hotel.

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Top Contributor
63 reviews 63 reviews
Reviews in 45 cities Reviews in 45 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed April 19, 2012

Have stayed at Emporio Reforma once before. Often in Mexico City and have stayed at other upscale hotels along Reforma as well as in Polanco and the Condessa. For the service, rate, and location you can't beat Emporio Reforma. Lower rate rooms are small but not uncomfortable. You get what you pay for as far as size. Yet the rooms... More

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See 12 more reviews by amennyc for Mexico City
Salt Lake City, Utah
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 11, 2012
1
person found this review helpful

My family stayed here for one week, and we occupied three rooms on different floors. The rooms were small but very clean, and very comfortable. I was impressed at how quiet the rooms were. There were times that I experienced a lot of noise in the hallway walking to my room, but once my door was shut, it was blissfully... More

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See 8 more reviews by Queezle22 for Mexico City
1 review
1 of 5 stars Reviewed April 3, 2012

Rude staff, needs refurbishing, towels old. Will not be back at any price.

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Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
April 10, 2012

Dear Guest, We are taking immediate action in order to prevent this from happening again. We assure you this kind of error is very rare in our hotel and our company, and we will do everything we can to earn the opportunity to serve you again. More

Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2012

Great smaller hotel, with exceptional personal service. I stay here every time I come to Mexico city. This hotel is way better than some of the monster 5 star hotels impersonal hotels. Ths friendly, helpful staff really make the difference.

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Houston, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2012

Place is in a good spot, people are friendly, rooms are clean and nice. So what's the big deal?? I guess for me it's just the little things when compared to the other hotel I've stayed at in DF. Bed was unusually hard and pillows weren't comfy; woke up sore and tired every day I was here. Don't have ice... More

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See 4 more reviews by Miettes_de_mi for Mexico City
Los Angeles, California
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2012
1
person found this review helpful

110% satisfied. Nothing ghetto about this hotel. Everything just as nice as in pics shown here w/ no surprises. Lobby wonderful--décor, furniture, cleanliness. Staff professional and accommodating. Room AWESOME. Mattress on bed soft (not hard as case tends to be in Mexico) w/ lots off fluff from sheets and pillows. Had flat panel TV, adding to sleek, clean design. Bathroom... More

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See 11 more reviews by netcalix for Mexico City
ny
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2012

The location was nice. The hotel staff and service were good. However, the rooms were very small. Overall, the hotel was a good value.

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Additional Information about Emporio Reforma

  • Emporio Reforma Mexico City
  • Emporio Reforma Hotel Mexico City
Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Price Range: PLN: $

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