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All 277 Mexico City hotels

Emporio Reforma

3.5 of 5 Hotel   |   Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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Emporio Reforma
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Ranked #43 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
lencho puerto Vallarta
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243 people have reviewed this hotel

Traveler rating
    102
    102
    23
    14
    2
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28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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puerto Vallarta
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Emporio...we usually stay in the south part of DF. The hotel is a small and intimate. For a small charge we upgraded to a larger room with 2 beds which was more comfortable than the room we had originally booked. The staff was friendly, helpful, and courteous. The breakfast buffet was wonderful. The... More

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks a lot for your comments it´s very important for all staff to know your stay has been comfortable and pleasant. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

Francais/Español in UK
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 15, 2014

Travelling from Brasil to Mexico for business purposes, I arrive really early in the mroning as a lot of people travelling from far away (5h30am). I arrived at 7am in the hotel and I asked if I could enter my room already booked to take a shower,in order to go to work straight away? Their answer was "I have to... More

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. Usually, check in is 15:00 and check out 13:00, for this reason you need to pay a little difference if we have available. the best option is booking one night before, if you arrive early morning. . We hope you come back soon at Mexico City in your home Hotel... More

Oakville, Canada
Top Contributor
87 reviews 87 reviews
26 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed January 1, 2014

From check in at 1:30 am to my check out two days later I had nothing but positive experiences with the Emporio. The staff were all friendly and very professional. I'm fluent in Spanish so I had no language difficulties at all but a friend who lives in DF and stayed with me doesn't speak Spanish and even the desk... More

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma Happy New Year¡¡¡¡¡¡ More

Tampico, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2013

Emporio is so very nice, I will recommend it to all my friends and family, very clean, Food was wonderful, and not expensive, and everyone is so very nice and professional. If you go to Mexico City don't stay any place else!

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We really appreciate your comments and it is a pleasure for us to know your stay was comfortable and nice. Everytime, we try to continue with the same service and quality. One more time thank you very much. Best regards, More

Maputo, Mozambique
Contributor
18 reviews 18 reviews
3 of 5 stars Reviewed December 5, 2013

I really wonder how many stars this hotel has, as it was one of the recommended hotels i got from a list of 5. It said 5 stars but i dont believe it. It is clean but the hotel seems to be a bit old. The rooms are small but comfortable. One thing that really pissed me off was the... More

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, because the staff need to speak English all the time, sorry for the inconvenience. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

Weston, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2013 via mobile

We stay here for 5 days. The hotel its well located on reforma ave. Our room was in the 3th floor with view to the street, the room was nice and big, the bathroom was really nice with separated shower and huge tube (which my daughter enjoy some nights). Every day they put 2 bottles of water in our room... More

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks a lot for your comments it´s very important for all staff to know your stay has been pleasant and comfortable. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

bedford, nh
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2013

Café free the first day in room then you pay. Restaurant is mediocre. Suggest going to another restaurant if time permits. Room was very small and difficult to move around due to its size. You receive one free bottle of water per day.

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Unfortunately your experience sounds bad. Thanks for your feedback, everyone will try to service and offers the best that we can. The Hotel has different kind of rooms and views. The Restaurant is Mexican food a buffet, if you could send me more information please write email to mexico.gerentereserv@hotelesemporio.com Thanks a lot. More

Manchester
Top Contributor
69 reviews 69 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 7, 2013

We stayed here for 3 nights, the room was clean, comfortable and quiet - despite the hotel having a 10 lane thoroughfare outside. The staff were also v helpful and friendly. Organising taxis for us etc. We enjoyed the breakfast buffet too - once we had got used to it. One morning there was a large corporate breakfast event going... More

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments, it is helpful for us than know your experience in the Hotel. We hope you come back soon. Best regards, More

Aguascalientes, Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

Nice cozy hotel in the tgrand Reforma avenue. Well located. You can move around as tourist or business man. Single room was small, but with all necesities. Nice bathtub with hidromassage. Servixe always kind, but reservation through their webpage not recommended, as they don't recognize the number, although they respext the room rate. Cafe well located for morning coffe and... More

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We really really appreciate your comments and it is a pleasure for us to know your stay was comfortable and nice. Everytime, we try to continue with the same service and quality. One more time thank you very much. We hope that you will visit us again soon More

Dallas
Top Contributor
121 reviews 121 reviews
94 hotel reviews
256 helpful votes 256 helpful votes
3 of 5 stars Reviewed July 14, 2013

This is an old, clean, hotel in Reforma. Old means lots of beautiful stone and materials in the architecture, but it also means lots and lots of steps up and down. Your rolling luggage is going to be a pain to move around. The breakfast buffet is a waste of time and money unless you are a fan of very... More

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks for your feedback, everyone will try to service and offers the best that we can. The Hotel has different kind of rooms and views. The Restaurant is Mexican food a buffet, the other option is a Coffee Shop in the lobby. We hope that you will visit us again soon, thanks again for your comments. Best regards, More

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Additional Information about Emporio Reforma

Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#18 Romantic Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emporio Reforma 3.5*
Reservation Options:
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