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Emporio Reforma

Certificate of Excellence
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Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Level Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am sure that this hotel used to be great many, many years ago (in the 40s or 50s). The hotel has a good location, being in reforma, but it is very noisy. The inside walls are very thin and you can hear everything of the next door room. Also, the hotel has an old place/food general smell (not nice),... More 

Was this review helpful? Yes
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is not so bad, but not one I will book again. There are a lot of hotels in Reforma, Mexico City that repeating one that is not awesome, is not a great deal. The room is very small and the bed is a double when usually those rooms have king size beds, they do not have parking lot,... More 

Was this review helpful? Yes
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 9, 2015

This hotel is a great place to stay by Reforma area. The hotel is not high end but location is fabulous and service is great! The rooms with a king size bed are VERY SMALL, but comfortable and the gym is good enough for business travellers. The internet connection is good. So is a great deal for the price you... More 

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

Genesee, Colorado
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 21, 2015

We stayed five nights during our vacation. Although I was concerned about some of the reviews of the rooms, we chose a Junior Suite and were very pleased. The room did not show any sign of wear or tear, age or any of the other concerns that people had in other reviews. In fact, it was hard to distinguish this... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks a lot for your description, it is a pleasure to know that you stay was enjoyable. There is a different kind of you room and food. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Buenos Aires, Argentina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

All the staff is excellent. There are security people all around the hotel. Rooms very clean. Excellent location near to subway stations, bus stops and restorants. Great nightlife. Very safey surroundings

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks a lot for your comments it´s very important for all staff to know your stay has been comfortable and pleasant. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Regards, More 

Vancouver, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 13, 2015

Reasonably priced and comfortable hotel near the core of the biz/financial corridor in Mexico city, small rooms but very comfortable, safe and clean area in Mexico city, the staff is very helpful. Food is your standard hotel food, nothing to rave about but it fulfills its purpose. There is a breakfast buffet with plenty of choices. The cafe downstairs is... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

El Paso
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 18, 2015

Emporio Reforma hotel is just what I needed for my business trip, centrally located and at a great price. Their coffee lounge makes it easy to use it as a mobile office and get some coffee. They also have a restaurant on the second floor that serves good food.. I only had breakfast there, my chilaquiles were really good with... More 

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Belmopan, Belize
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 12, 2015 via mobile

The lobby style and furniture takes you few years back!. Staff professional but not friendly.. very slow room service..very slow internet in the room..the seventh floor rooms dont have a good city view... small room, comfy beds but bit old bathroom. Excellent location.

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, because the staff need to be fast and friendly all the time. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

Seattle, Washington
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed December 29, 2014

This is a lovely, often reasonably-priced hotel, well situated between the historic centro and embassy row. A very pleasant walk to either but certainly excellent access to bus and taxi just steps outside the front door. It is a full-service hotel with decent restaurant, bar, cafe and room service. My room (solo female traveler) was nicely furnished, immaculate and well-appointed... More 

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, I apologize for the inconvenience and we will talk with the staff of food and beverage. On the other hand, we are working in the Wifi access that improving the antennas and increasing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

I enjoyed my stay at the Emporio Reforma. I want to share an experience that really made a positive impression. I left a garment bag full of clothes in my closet. I called the hotel several hours after I checked out and spoke with Berenice Dávila Nava. She was very helpful. My belongings were carefully but efficiently packaged and sent... More 

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks alot for your comments it´s very important for me to know your stay has been comfortable and pleasant. All the staff try to be helpful and the best. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Regards, More 

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