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Emporio Reforma

3.5 of 5 Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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Certificate of Excellence 2014
Emporio Reforma
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Emporio Reforma hotel is just what I needed for my business trip, centrally located and at a great price. Their coffee lounge makes it easy to use it as a mobile office and get some coffee. They also have a restaurant on the second floor that serves good food.. I only had breakfast there, my chilaquiles were really good with... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Belmopan, Belize
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby style and furniture takes you few years back!. Staff professional but not friendly.. very slow room service..very slow internet in the room..the seventh floor rooms dont have a good city view... small room, comfy beds but bit old bathroom. Excellent location.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, because the staff need to be fast and friendly all the time. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

Seattle, Washington
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a lovely, often reasonably-priced hotel, well situated between the historic centro and embassy row. A very pleasant walk to either but certainly excellent access to bus and taxi just steps outside the front door. It is a full-service hotel with decent restaurant, bar, cafe and room service. My room (solo female traveler) was nicely furnished, immaculate and well-appointed... More 

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Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, I apologize for the inconvenience and we will talk with the staff of food and beverage. On the other hand, we are working in the Wifi access that improving the antennas and increasing... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I enjoyed my stay at the Emporio Reforma. I want to share an experience that really made a positive impression. I left a garment bag full of clothes in my closet. I called the hotel several hours after I checked out and spoke with Berenice Dávila Nava. She was very helpful. My belongings were carefully but efficiently packaged and sent... More 

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks alot for your comments it´s very important for me to know your stay has been comfortable and pleasant. All the staff try to be helpful and the best. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Regards, More 

Ada, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 14, 2014

I have stated at the emporio for years. It is very compact and one of the most efficient and friendliest hotels in the city. Further it's on Reforma and yet backs up to a delightful neighborhood which is in a constant state of renovation. Classic Spanish Colonial architecture buildings are being rebuilt. You can walk about 4 blocks and go... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Buenos Aires
Top Contributor
122 reviews 122 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 29, 2014

Nice rooms, very practical, well disposed spaces. Clean, good WiFi. Free water bottle in the room. Markets close (small ones). Not far from the Zocalo (not very close either). La Ciudadela handicrafts center few blocks away. This hotel is over the Paseo de la Reforma, the imposing central Mexican avenue, very nice for a long walk. After sunset, avoid inner... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. More 

MEXICO
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 24, 2014

Me and my husband were here for a wedding very close to Mexico´s City downtown, the location was perfect just a 15 minutes ride. The hotel is located on Paseo de la Reforma, at some point it reminded me of a fine Manhattan hotel, it's an old hotel, very well maintained and with an outstanding service. The rooms are small,... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I apologize for the inconvenience, I should hard work with that kind of comments. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Utrecht, The Netherlands
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

I spent about a week in this hotel and enjoyed being in a room with a bath tub with jacuzzi facility and shower and (of course) private toilet - a room with a tv and a minibar. The breakfast service is excellent with a lot of different dishes (both Mexican and "continental") to pick from. What is less positive however... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. I apologize for the inconvenience, I should hard work with that kind of comments, because it is a big mistake. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

2 reviews
3 of 5 stars Reviewed November 8, 2014 via mobile

We stayed at this hotel for three nights at the end of October. The room had a window but it looked out at a brick wall about 2 or 3 feet away. We returned after a trip around mexico and were given another room, this time with only a pane of frosted glass instead of a window. We asked to... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. It is important to know we have a different kind of room and views. Thanks a lot, I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Paris, France
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2014

It is a clean hotel, safe, beds are bearable, shower pressure is enjoyable, however if you want to sleep after 8am forget it, it is too noisy and you can tell every step the cleaning service is taking. The restaurant is great, but I really dont see anything that amazed me, my experience was just ok.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

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Additional Information about Emporio Reforma

Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#20 Romantic Hotel in Mexico City
#33 Business Hotel in Mexico City
#36 Family Hotel in Mexico City

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