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Emporio Reforma

3.5 of 5 Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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Certificate of Excellence 2014
Emporio Reforma
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283 reviews from our community

Traveler rating
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    116
    32
    15
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Emporio Reforma. I want to share an experience that really made a positive impression. I left a garment bag full of clothes in my closet. I called the hotel several hours after I checked out and spoke with Berenice Dávila Nava. She was very helpful. My belongings were carefully but efficiently packaged and sent... More 

Was this review helpful? Yes 1
Ada, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stated at the emporio for years. It is very compact and one of the most efficient and friendliest hotels in the city. Further it's on Reforma and yet backs up to a delightful neighborhood which is in a constant state of renovation. Classic Spanish Colonial architecture buildings are being rebuilt. You can walk about 4 blocks and go... More 

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Buenos Aires
Top Contributor
122 reviews 122 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice rooms, very practical, well disposed spaces. Clean, good WiFi. Free water bottle in the room. Markets close (small ones). Not far from the Zocalo (not very close either). La Ciudadela handicrafts center few blocks away. This hotel is over the Paseo de la Reforma, the imposing central Mexican avenue, very nice for a long walk. After sunset, avoid inner... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. More 

MEXICO
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and my husband were here for a wedding very close to Mexico´s City downtown, the location was perfect just a 15 minutes ride. The hotel is located on Paseo de la Reforma, at some point it reminded me of a fine Manhattan hotel, it's an old hotel, very well maintained and with an outstanding service. The rooms are small,... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I apologize for the inconvenience, I should hard work with that kind of comments. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Utrecht, The Netherlands
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2014

I spent about a week in this hotel and enjoyed being in a room with a bath tub with jacuzzi facility and shower and (of course) private toilet - a room with a tv and a minibar. The breakfast service is excellent with a lot of different dishes (both Mexican and "continental") to pick from. What is less positive however... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. I apologize for the inconvenience, I should hard work with that kind of comments, because it is a big mistake. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

2 reviews
3 of 5 stars Reviewed November 8, 2014 via mobile

We stayed at this hotel for three nights at the end of October. The room had a window but it looked out at a brick wall about 2 or 3 feet away. We returned after a trip around mexico and were given another room, this time with only a pane of frosted glass instead of a window. We asked to... More 

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. It is important to know we have a different kind of room and views. Thanks a lot, I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Paris, France
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2014

It is a clean hotel, safe, beds are bearable, shower pressure is enjoyable, however if you want to sleep after 8am forget it, it is too noisy and you can tell every step the cleaning service is taking. The restaurant is great, but I really dont see anything that amazed me, my experience was just ok.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. More 

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

I stayed in this hotel for 5 nights and had an excellent time. The breakfast buffet was vast and the food delicious. Staff are very friendly and eager to help, however especially room service seemed to struggle with English. The junior suite I stayed in had three rooms...a chillax entrance room with a couch, televison and the ubiquitous mini bar,... More 

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. it´s very important for all staff to know your stay has been comfortable and pleasant. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

1 review
3 of 5 stars Reviewed September 10, 2014

Very good experience, quiet hotel, excellent place to move different important places of Mexico City. Just a little problem with the security box in the room, it was not worked. Very good breakfast in the hotel restaurant.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. We have support 24hrs I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

Santiago, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2014

Good location, comfortable room, friendly staff and acceptable wi-fi. The hotel is at Paseo de la Reforma, close to some landmarks and if you like walking, you can walk to the historic center. It's good value for money and all necessary amenities for a business trip.

Was this review helpful? Yes
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More 

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Additional Information about Emporio Reforma

Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#16 Romantic Hotel in Mexico City
#32 Business Hotel in Mexico City

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