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All 284 Mexico City hotels

Emporio Reforma

3.5 of 5 Hotel   |   Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
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Emporio Reforma
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83%
Ranked #43 of 284 Hotels in Mexico City
Certificate of Excellence 2014
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

Very good experience, quiet hotel, excellent place to move different important places of Mexico City. Just a little problem with the security box in the room, it was not worked. Very good breakfast in the hotel restaurant.

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Santiago, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good location, comfortable room, friendly staff and acceptable wi-fi. The hotel is at Paseo de la Reforma, close to some landmarks and if you like walking, you can walk to the historic center. It's good value for money and all necessary amenities for a business trip.

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

A TripAdvisor Member
3 of 5 stars Reviewed August 3, 2014

Definetely not the best hotel in town but it's fine if you need to spend a night in the DF. It is centrally located so it is convenient in that sense. It is outdated but the staff is very friendly and the price is reasonable. I had a work event right next door so it served the purpose perfectly. Breakfast... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. The breakfast is cheaper than the same breakfast in others hotels close to here. I apologize for the inconvenience. We hope you come back soon at Mexico City in your home Hotel Emporio... More

Kissimmee, Fl
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 31, 2014

The rooms were small. The first room I checked into had a smell. The lady at the front desk was hesitant in changing my room. They gave me a smaller room but would not issue me a credit. Overall the staff was polite and helpful. If you are going on business and looking for a bar to unwind after work,... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, everyone will try to service and offers the best that we can. More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

Hotel Emporio Reforma is perfectly located on the city's main thoroughfare, only 10 minutes form the Anthropoligical Museum and Modern Art Gallery and in the other direction, only ten minutes from the old historic centre. Also a mere 30 minutes drive from the airport. The staff go above and beyond in order to assist any queries and everything is done... More

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. We hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

Melbourne
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 10, 2014

Stayed one night at Emporio, staff were friendly and helpful. The room was small and pokey, but definitely clean. There was a dank old sock smell the moment you stepped out of the elevator and particularly in the room. The buffet breakfast was fine. The location is on the outskirts of centro historico, a 15 minute walk to Zocalo.

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. I apologize for the inconvenience, I should hard work with that kind of comments, because the entire Hotel should be clean and pleasant smelling. Thanks a lot, regards. More

puerto Vallarta
1 review
5 of 5 stars Reviewed April 9, 2014

This was our first stay at the Emporio...we usually stay in the south part of DF. The hotel is a small and intimate. For a small charge we upgraded to a larger room with 2 beds which was more comfortable than the room we had originally booked. The staff was friendly, helpful, and courteous. The breakfast buffet was wonderful. The... More

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Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

Thanks a lot for your comments it´s very important for all staff to know your stay has been comfortable and pleasant. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma More

Francais/Español in UK
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 15, 2014

Travelling from Brasil to Mexico for business purposes, I arrive really early in the mroning as a lot of people travelling from far away (5h30am). I arrived at 7am in the hotel and I asked if I could enter my room already booked to take a shower,in order to go to work straight away? Their answer was "I have to... More

Was this review helpful? Yes 1
Emporio_Mexico_Hotel, General Manager at Emporio Reforma, responded to this review

I really appreciate your feedback that very helpful for us. Usually, check in is 15:00 and check out 13:00, for this reason you need to pay a little difference if we have available. the best option is booking one night before, if you arrive early morning. . We hope you come back soon at Mexico City in your home Hotel... More

Oakville, Canada
Top Contributor
94 reviews 94 reviews
28 hotel reviews
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed January 1, 2014

From check in at 1:30 am to my check out two days later I had nothing but positive experiences with the Emporio. The staff were all friendly and very professional. I'm fluent in Spanish so I had no language difficulties at all but a friend who lives in DF and stayed with me doesn't speak Spanish and even the desk... More

Was this review helpful? Yes 2
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma Happy New Year¡¡¡¡¡¡ More

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Additional Information about Emporio Reforma

Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City

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