We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 289 Mexico City hotels


3.0 of 5 Hotel   |   Luis Moya 93, Mexico City 06070, Mexico
Hotel website
Hotel deals
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added BEST WESTERN Estoril to your Saves list
Ranked #191 of 289 Hotels in Mexico City
A recent review
3 of 5 stars Reviewed January 1, 2015
Daniel T Merida, Mexico
Write a Review

92 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Merida, Mexico
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 1, 2015

Typically at BW you know what to expect and are seldom surprised although from time to time disappointed. This proved to be the case at the BW Estoril. The hotel is advertised as being in the Historico Centro of Mexico City. True enough I guess, but they fail to mention it is also in the middle of a commercial part... More 

Was this review helpful? Yes
upstate new york
Top Contributor
195 reviews 195 reviews
34 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 5, 2014

We were delayed in our flight and ended up having to find a hotel in Mexico City for three nights. The Best Western Estoril had availability and we were glad they did. From the moment we walked in the door to the moment we left, the staff were as helpful as they could be, offering suggestions for things to do... More 

Was this review helpful? Yes
Stockholm, Sweden
Top Contributor
74 reviews 74 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 14, 2014

I was not atall impressed with this hotel. The room was very small and the ac was extremely old fashioned and didn't really work very well. The hotel had probably the worst Internet access I've used in 5 years, they said it was working fine, but it was slower than dialup. The service at the front desk was appalling, to... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed August 3, 2014

Please, don't consider this hotel, in 3 nights the internet just work for 40 min!!!! none of all networks work Finally I could connect to a decent wi-fi, but it was the wi-fi from the hotel San Diego accros the street, so I did everything I need seat on the lobby and connected to the wi-fi from another hotel San... More 

Was this review helpful? Yes
Perth, Australia
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed here for a Contiki trip by myself. Beds were VERY hard (and I pride myself on being able to sleep anywhere) so sleeping the first night was a bit of a struglle. The air con / heater in my room kept turning off and the water in the shower was freezing. The rooftop pool area was great, although they... More 

Was this review helpful? Yes
Athens, Greece
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 16, 2014

Had recommend to us by our travel agent. Unfortunately not as we expected.Location was ok, but rooms not that good or clean.Usually best western hotel have better standards.I wouldn't recommend it for staying there

Was this review helpful? Yes 1
Beersheba, Israel
14 reviews 14 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 5, 2013

I've ordered this hotel after getting some recommendations. Very central and clean. I got room number 105, which was on the street, with all its noise. Some groups who stayed there were very noisy. The breakfast was poor. Had problems with the hot water. At the morning we didn't have hot water at all and we got RUSTY water (see... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed September 24, 2012 via mobile

So far so good! 4 more days to our stay, but the staff has been very nice & very helpful. Everyone seems to speak enough English that it helps suppliment our very limited Spanish. Within walking distance of the National Cathedral and the Templo Major, 7-11 4 blocks up is a convenient spot for getting bottled water as you can... More 

Was this review helpful? Yes
Bordeaux, France
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 20, 2012

Hotel is ok if you stay 1 night, rooms on the back are more quiet. Hotel need a refresh but area is safe and breakfast is decent. Water pressure for shower is an issue like in a lot of hotels in Mexico.

Was this review helpful? Yes
San Jose, Costa Rica
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2012

On saturday the Sep 8th I checked-in aproximately at 11:30 pm. On monday I noticed that the Bedspread had a blood stain and it hadn't been washed. I took a picture of the bedspread, went to the Front Desk and asked the Recepcionist to ask the maid to change it. No apology was given to me. I even left the... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Estoril? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Estoril

Address: Luis Moya 93, Mexico City 06070, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Estoril 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HotelTravel.com, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Estoril reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Estoril Hotel Mexico City
Best Western Mexico City
Best Western Hotel Estoril
Mexico City Best Western
BEST WESTERN Estoril Mexico City

41 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (19)
Hotel & grounds (2)
Room/suite (6)
Bathroom (5)
View from room (2)
Other (4)

Management photos: Courtesy of the property manager

All management photos (22)
Dining (2)
Hotel & grounds (2)
Room/suite (8)
Bathroom (1)
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay