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BEST WESTERN Estoril

3.0 of 5
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Luis Moya 93, Mexico City 06070, Mexico
BEST WESTERN Estoril
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Ranked #200 of 293 Hotels in Mexico City
A recent review
3 of 5 stars reviewed 1 week ago
Elchichagt
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97 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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  • Spanish first
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English first
  • All months
    (97)
  • Mar-May only
    (32)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (20)
All months
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We spend just one night, the Hotel staff was very kind. We didn't have the chance to taste the food. Ubication of this Hotel is fine if you are on business trip, vacation not to good, although the Zocalo is not far streets are kind of lonely. Near is a food place called "El Cuadrilatero" a place to taste very... More 

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Merida, Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

Coould not find my reservation in ther system. They told me I had to print it out. i only had it on my phone. I had to explain three times to the clerk that I had no way to print. Finally another helped me and I sent the reservation to the hotel email. Matress covered in plastic and quite worn... More 

Review collected in partnership with Best Western

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Merida, Mexico
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 1, 2015

Typically at BW you know what to expect and are seldom surprised although from time to time disappointed. This proved to be the case at the BW Estoril. The hotel is advertised as being in the Historico Centro of Mexico City. True enough I guess, but they fail to mention it is also in the middle of a commercial part... More 

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upstate new york
Top Contributor
200 reviews 200 reviews
35 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed November 5, 2014

We were delayed in our flight and ended up having to find a hotel in Mexico City for three nights. The Best Western Estoril had availability and we were glad they did. From the moment we walked in the door to the moment we left, the staff were as helpful as they could be, offering suggestions for things to do... More 

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Stockholm, Sweden
Top Contributor
74 reviews 74 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed October 14, 2014

I was not atall impressed with this hotel. The room was very small and the ac was extremely old fashioned and didn't really work very well. The hotel had probably the worst Internet access I've used in 5 years, they said it was working fine, but it was slower than dialup. The service at the front desk was appalling, to... More 

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1 review
1 of 5 stars Reviewed August 3, 2014

Please, don't consider this hotel, in 3 nights the internet just work for 40 min!!!! none of all networks work Finally I could connect to a decent wi-fi, but it was the wi-fi from the hotel San Diego accros the street, so I did everything I need seat on the lobby and connected to the wi-fi from another hotel San... More 

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Perth, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed here for a Contiki trip by myself. Beds were VERY hard (and I pride myself on being able to sleep anywhere) so sleeping the first night was a bit of a struglle. The air con / heater in my room kept turning off and the water in the shower was freezing. The rooftop pool area was great, although they... More 

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Athens, Greece
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 16, 2014

Had recommend to us by our travel agent. Unfortunately not as we expected.Location was ok, but rooms not that good or clean.Usually best western hotel have better standards.I wouldn't recommend it for staying there

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Beersheba, Israel
Contributor
14 reviews 14 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 5, 2013

I've ordered this hotel after getting some recommendations. Very central and clean. I got room number 105, which was on the street, with all its noise. Some groups who stayed there were very noisy. The breakfast was poor. Had problems with the hot water. At the morning we didn't have hot water at all and we got RUSTY water (see... More 

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1 review
4 of 5 stars Reviewed September 24, 2012

So far so good! 4 more days to our stay, but the staff has been very nice & very helpful. Everyone seems to speak enough English that it helps suppliment our very limited Spanish. Within walking distance of the National Cathedral and the Templo Major, 7-11 4 blocks up is a convenient spot for getting bottled water as you can... More 

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