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Riazor

Certificate of Excellence
Viaducto Miguel Aleman 297 | Mexico City, Mexico City 08310, Mexico
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104 Reviews from our TripAdvisor Community

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Traveler rating
    35
    58
    5
    4
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (32)
  • Jun-Aug only
    (22)
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    (24)
  • Dec-Feb only
    (26)
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Anchorage, Alaska
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

I had a one night layover in Mexico City. I chose the Hotel Riazor based on reviews and was not disappointed. The price was right, the shuttle service was great, the room, although small, was clean and nicely appointed, and the staff was great. I will go back! the one potential downside is the location but it wasn't a problem... More 

Was this review helpful? Yes 2
01Direccion, Director Comercial at Riazor, responded to this review

Dear Guest. We appreciate the time taken to share everything during your visit. We are very pleased that you enjoyed your stay and our attention and service. More 

Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2015

I booked this hotel on a last minute hotel app when I had an overnight lay over at the Mexico City airport. I got a great rate and was happy from the moment I walked in. The hotel was spotless, stylish, and seemed pretty new. The neighbourhood was questionable but the hotel itself was great! There was always an English... More 

Was this review helpful? Yes 3
01Direccion, Director Comercial at Riazor, responded to this review

Dear Customer. Thank you for taking the time to share your experience with us during your stay.We hope to see you soon on this home. More 

Quebec City, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

Nice and Luxurious hotel not far from the airport, affordable alternative compared to the other hotel in or close to the airport. A free shuttle leaves from the puerta 4 or terminal 1 to bring you to the hotel. We use the free shuttle to drive us to the airport at 3 am and everything went really well.

Was this review helpful? Yes 3
01Direccion, E Commerce at Riazor, responded to this review

Good afternoon. Thank you for sharing your comments with us. It is correct our transportation service is free and you can always find us at Gate 4 of any of the 2 terminals. More 

Zurich, Switzerland
1 review
2 of 5 stars Reviewed April 18, 2015

This is a decent hotel, the rooms are clean and the necessities are all available. That said, it is painful to communicate with staff, room service in particular, as they do not speak English - some of them not a word. I tried to order room service breakfast. My order was taken, then they called back to say room service... More 

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01Direccion, Director Comercial at Riazor, responded to this review

Dear Customer. We are very sorry that your stay was not to your liking and you had all these inconveniences, but we appreciate that shared with us, to take action steps that a situation does not happen again. More 

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 12, 2015 credit card Amex Card Member Review

My next flight wasn't until noon the next morning so I required a hotel close to the airport for an overnight stay. Although I normally stay at Hilton hotels, the airport hotel appeared to be way over-priced. I am happy that I went with my choice of the Riazor. The free shuttle to the hotel can be found at Door... More 

Was this review helpful? Yes 1
01Direccion, E Commerce at Riazor, responded to this review

Dear Customer. Thanks for choosing us. Just to add in Terminal 2 at Gate 4 also you can be found the transportation service of the Hotel Riazor. The service is free and Airport - Hotel - Airport with hours 7:00 to 23:00 for (future stays). More 

Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

What a lovely surprise after 12 days touring Mexico City, Angangueo, and Patzcauro. We arrive early afternoon to the hotel 10 minutes from the airport. There was a pitter at the taxi before we got out and a warm welcome at the reception. Our room was well appointed and very clean. We relaxed in the pool, hot tub, and sauna... More 

Was this review helpful? Yes 1
San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

...one problem that didn't spoil the stay. We enjoyed this great hotel and the front desk folks were most helpful, always. They speak English and go out of their way to resolve any problem. The rooms are well decorated, comfortable beds, etc... BUT it's remarkable that the shower has no grab rail and is otherwise stark. The staff provided a... More 

Was this review helpful? Yes 1
Canberra, Australia
Top Contributor
150 reviews 150 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 21, 2015

Just a convenient short shuttle bus ride from the airport, this place was exactly what we needed. It was quite an oasis in a questionable neighbourhood, but that didn't bother us. Friendly staff, spacious, modern room, comfortable bed and very quiet, so sleep quality was excellent. We thoroughly enjoyed our dinner in the restaurant too. For just a short stay... More 

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Sydney, Australia
Top Contributor
52 reviews 52 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 21, 2015

My partner & I stayed at this hotel for one night on our way to Cuba. It served us really well as it is conveniently located near the airport with free shuttle bus to/from airport. Nice, clean, quiet room with friendly staff. Dinner was great and reasonably priced. We'll definitely use them again if transiting through Mexico City.

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Curacao
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 22, 2014

We needed an affordable hotel with great service and a jacuzzi and sauna. With Riazor We found it all. The rooms are great, the speak English well and have a free shuttle from the hotel to the airport every hour on the hour so like 5 AM, 6 AM, 7AM etc. When you check in they ask you right away... More 

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