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All 277 Mexico City hotels

Royal Zona Rosa Hotel

3.0 of 5 Hotel   |   Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
Hotel amenities
Royal Zona Rosa Hotel

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Ranked #164 of 277 hotels in Mexico City
A recent review
4 of 5 stars Reviewed November 26, 2013
Tris1992 Ambergris Caye, Belize
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196 people have reviewed this hotel

Traveler rating
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    73
    64
    21
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Miami, Florida
1 review
1 of 5 stars Reviewed 1 week ago

We do not recommend to anyone to stay at this hotel. The staff does not care and they were very unpleasant. The toilet paper and towels were limited. We have to share towels and they do not change them daily. Aeromexico offers a Vacation Package, including flight, hotel and ground transportation. However, Aeromexico does not want to be responsible for... More

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Bloomington, Minnesota
1 review
2 of 5 stars Reviewed 2 weeks ago

For a discount rate hotel, it is quite nice. The beds are incredibly HARD. We stayed six nights and were exhausted by the time we left from lack of sleep. We slept on four different beds since we changed rooms twice (once for a different bed and once because of no air conditioning). We specifically asked for a softer bed;... More

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Ambergris Caye, Belize
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2013

My cousin and I went to the hotel blindly with recommendations of a taxi driver, not expecting anything but a clean room. Upon reaching, Delfino, a doorbell boy, took our luggage in and took us to the front desk. We checked in with Carmen, who we found to be very pleasant, with just checking us in and answering all of... More

Was this review helpful? Yes 2
San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2013

The hotel is quite bad with the management of the hotel very unplesant. Moreover they charged me twice for the same room and now I am calling them since 2 months and they are always saying ahorrita.. I understand that i WILL NEVER SEE BACK MY 200 $. IN THE END I QUALIFIED THIS HOTEL LIKE LADRONES!!!!

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2013

We have stayed here twice over the last year and a half. The hotel is in a great location in Zona Rosa, close to the Paseo de La Reforma. The Zona Rosa colonia is very safe. Service at the hotel was very friendly, from front-of-house staff to cleaners. Our rooms were clean and spacious but stuffy. The air-conditioning was not... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2013

We stayed in this hotel from 31 July to 8 August 2013. It is cheap and clean and good location, but it is not a four star hotel. At best it is a two and a half inn. There are absolutely no facilities and no room service.It advertised for free internet. I tried to log in and in fact introduced... More

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San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

This hotel is in the heart of the Zona Rosa. It is an excellent value for the price. Room was large with a small sofa and desk. The security safe was broken and the air conditioner was quite noisy. The staff were courteous and helpful. I would definitely stay there again.

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 3, 2013

Not bad 3 star hotel. Room was large and beds were ok. Pool and sauna did not work while we were there. Middling breakfast buffet. Probably good Mexican fare. Good location,(we walked to the Mexico Park with the Museum of Anthropology and right beside a Metro Station which gets you everywhere quickly and efficiently. Part of a tour package so... More

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A TripAdvisor Member
3 of 5 stars Reviewed August 16, 2013

We were a bit disappointed that they did not have things such as towels for us when needed. They promised to bring them because when cleaning the room, they did not have any towels to leave in the room. Then, when we called, we had to wait for several houses. We had an appointment, so we took a bath without... More

Review collected in partnership with Best Western

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Dubai
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed August 15, 2013

I'd like to clarify first off that the only reason I stayed here was for convenience as I was starting a tour that began from this hotel. This is not somewhere I would usually choose to stay...and I'll explain why. Let's start with the positives. It's not that far from the airport, around 45 minutes, and was fairly easy for... More

Was this review helpful? Yes 4

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Additional Information about Royal Zona Rosa Hotel

Also Known As:
Hotel Royal Zona Rosa
Best Western Mexico City
Royal Zona Rosa Hotel Mexico City
Address: Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #164 of 277 hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Zona Rosa Hotel 3*
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