Our room was clean and spacious. We had an awesome view of the city. The beds were okay. Their reception staff was friendly. My only complain was the restaurant service. In our attempt to eat dinner, we went down to the restaurant and found that a large group of people had just left so the restaurant was very dirty, their... more

I was traveling with a tour group so I really didn't have a choice in picking this hotel, but I really liked it. My room was on the 15th floor and I had a fabulous view. The room was very spacious, very clean, and very modern. My stay was for 4 nights. I ate breakfast there every day and the... more

Our travel agent booked this hotel for us so we didn't know what to expect. This is a standard 3-4 star hotel, and I mean standard. We had a standard room, which we found clean and comfortable. There was a fridge, mini bar, safe in the room. The location of this hotel is great. It is in the centre of... more

I stayed at the Hotel Royal last week, having flown in from London via Miami. We finally arrived and the staff at reception weren't terribly interested in helping us, and after a 15 hour trip all we wanted to do was get to our room. When we finally got to our room it was pretty grim. On my double bed... more

If you choose to stay here, take advantage of the acceptable services and facilities, but skip the hotel breakfast- I recommend instead walking a block to La Casa de La Enchilada on Liverpool to pay 50% of the price for double the quality. more

I have recently returned from a four week holiday travelling all around Mexico with my husband. Our trip started with a three night stay in Mexico City and I must say, for all the people who tried to convince us not to include Mexico City in our itinerary, I am really glad that we didn't listen to you. After reading... more

The hotel has clean, comfortable rooms and a beautiful restaurant and lobby. Unfortunately it is on the corner of a massive highway and surrounded by dilapidated buildings- however this is what a lot of central Mexico City looks like. The restaurant staff were friendly and wonderful and the food was tasty and was of mostly American cuisine. The reception staff... more

This hotel is located right in the middle of the zona rosa in Mexico City. The hotel deserves the 4* rating, nevertheless, compared to other hotels around the world it seems to be rater expensive. The rooms are above average, they are huge and the hotel offers free Wi-Fi or free broadband acces to the internet in every room. The... more

I just got back from spending a week in mexico. I stayed 2 days in mexico city before I went home. The hotel is very tell even though the elevater goes to 17. The hotel still goes to about 20 stories or more. I can't wait until I go on my month vacation. Next year. I would definitly stay here... more