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BEST WESTERN Royal Zona Rosa

3.0 of 5
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Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
BEST WESTERN Royal Zona Rosa
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Ranked #151 of 293 Hotels in Mexico City
A recent review
3 of 5 stars Reviewed March 6, 2015
Larzon67 Gothenburg, Sweden
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277 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gothenburg, Sweden
Top Contributor
72 reviews 72 reviews
70 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed March 6, 2015

We wanted to stay in Zona Rosa, which is a nice and safe area of Mexico City. Found this Best Western, that offered us a good price compared to the other hotels in the areas. Lobby is nice and very spacious and the staff working there are very serviceminded. Rooms have a bit of 90´s-feeling and does not feel very... More 

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2 reviews
3 of 5 stars Reviewed March 3, 2015

This was a truly excellent hotel with one exception. I could have gone with a one or a five star. The penthouse floor 16 is lovely, with a terrazzo to view the city, a bar, an excellent gym with good, new equipment. The staff is excellent. And the room is lovely. The only issue was that the bed was so... More 

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A TripAdvisor Member
3 of 5 stars Reviewed February 25, 2015

I would give the location 4-5 stars. Zona Rosa is easy to navigate with shopping and restaurants a plenty. But the rooms have the hardest beds I've ever encountered. I agree with the other reviewer that it felt like laying on stone but with a blanket! The temperature control did not work well so the room stayed stuffy. And they... More 

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new york city, United States
2 reviews
2 of 5 stars Reviewed January 26, 2015

I cannot begin to tell you how hard and uncomfortable the bed was! A hard bed makes for a hard nights sleep. The room was bare, not even a trash can. I would not stay there again, it does not fit into my lifestyle.

Review collected in partnership with Best Western

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San Francisco
Top Contributor
86 reviews 86 reviews
71 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 18, 2015

Stayed here for one night while in Mexico City. The room was clean and up to most western standards. The room was a standard 2 queen room. Nothing special, but functional. This hotel is located in a great location in Zona Rosa. I was there on the weekend and there were many people out eating and drinking. Good times near... More 

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San Jose, Costa Rica
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 14, 2015

Stayed at this Hotel in January 2015, it has an excelent location, its located in the "Zona Rosa" which has several restaurants, bars, stores and such nearby, it is also near the Insurgentes Metro station, which by the way its really cheap, about 5 pesos a ride. They also offer you a nice mexican breakfast, which its ok but not... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 6, 2015

You know how the ancient Aztecs supposedly laid their enemies on stone slabs before sacrificing them? The beds in this hotel felt just like that stone slab must have felt. The bathtub/shower was stained and chipped, and the bath mat was moldy. I decided I was just going to put a towel on the bottom of the bathtub while I... More 

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Stockholm, Sweden
1 review
1 of 5 stars Reviewed January 3, 2015

This hotel have had its best days. No good service. They charge u for stuff thats inkluded. Their taxisetvice is dangerous. Its noicy. AC is not working. Staff dont understand english. They charge u different price upon arrival if the dollar have change.

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New York
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 18, 2014

Summary of my comments: 1) Put an end to the voucher system for breakfast 2) Have someone in management or House-keeping check each room every day to make sure that everything is in order I stayed at this hotel, which I will rename “Not the Best Western Hotel” for three nights in December 2014. I was in Mexico for business.... More 

Review collected in partnership with Best Western

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Brisbane, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stayed here on tour. Great service at reception and for serviced rooms. Loved the Zona Rosa district, so much to see and do around the hotel. Clean rooms and great upstairs bar with views and a pool which we didn't use as it was too cold. Felt comfortable walking around the area on my own so it is safe and... More 

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