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BEST WESTERN Royal Zona Rosa

3.0 of 5
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Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
BEST WESTERN Royal Zona Rosa
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Ranked #153 of 294 Hotels in Mexico City
A recent review
5 of 5 stars Reviewed May 27, 2015
RiAA2011 Port of Spain, Trinidad
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corona, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had a one day lay over in Mexico City, Mexico so I flagged down a taxi at the Airport. I hopped in and asked the cabbie to take me to a hip part of town and I wanted a 5 star hotel that would be secure since I had read about the potential pit falls of Mexico City. Unfortunately,... More 

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Port of Spain, Trinidad
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 27, 2015

I had stayed at a Best Western in another city so I was familiar with their standards. This one did not disappoint. By the time I stepped out of the taxi there was someone from the hotel ready to assist with my luggage. This high level service continued during my stay. The room was clean and equipped with everything I... More 

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Buenos Aires
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2015

I do not recommend to anyone to stay at this hotel. I visited Mexico for a show and the organizer travel agency (Viajes Coaplaza) offered me this hotel because the NH was full. I was concerned because the low tripadvisor rating but the travel agency said that the hotel was renewed recently. That was a lie. Most of the hotel... More 

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Travelers are raving about these Mexico City hotels

Dubai, United Arab Emirates
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

Good located hotel near to the metro and bus station. lots of good restaurants with excellent food in walking distance Also lots of options for visiting bars before entering pay attention what to pay for the beer The hotel en service is good very helpful staf

Was this review helpful? Yes 1
Gothenburg, Sweden
Level Contributor
74 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed March 6, 2015

We wanted to stay in Zona Rosa, which is a nice and safe area of Mexico City. Found this Best Western, that offered us a good price compared to the other hotels in the areas. Lobby is nice and very spacious and the staff working there are very serviceminded. Rooms have a bit of 90´s-feeling and does not feel very... More 

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Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

This was a truly excellent hotel with one exception. I could have gone with a one or a five star. The penthouse floor 16 is lovely, with a terrazzo to view the city, a bar, an excellent gym with good, new equipment. The staff is excellent. And the room is lovely. The only issue was that the bed was so... More 

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A TripAdvisor Member
3 of 5 stars Reviewed February 25, 2015

I would give the location 4-5 stars. Zona Rosa is easy to navigate with shopping and restaurants a plenty. But the rooms have the hardest beds I've ever encountered. I agree with the other reviewer that it felt like laying on stone but with a blanket! The temperature control did not work well so the room stayed stuffy. And they... More 

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new york city, United States
Level Contributor
8 reviews
4 hotel reviews
2 of 5 stars Reviewed January 26, 2015

I cannot begin to tell you how hard and uncomfortable the bed was! A hard bed makes for a hard nights sleep. The room was bare, not even a trash can. I would not stay there again, it does not fit into my lifestyle.

Review collected in partnership with Best Western

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San Francisco
Level Contributor
93 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed January 18, 2015

Stayed here for one night while in Mexico City. The room was clean and up to most western standards. The room was a standard 2 queen room. Nothing special, but functional. This hotel is located in a great location in Zona Rosa. I was there on the weekend and there were many people out eating and drinking. Good times near... More 

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San Jose, Costa Rica
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 14, 2015

Stayed at this Hotel in January 2015, it has an excelent location, its located in the "Zona Rosa" which has several restaurants, bars, stores and such nearby, it is also near the Insurgentes Metro station, which by the way its really cheap, about 5 pesos a ride. They also offer you a nice mexican breakfast, which its ok but not... More 

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