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BEST WESTERN Royal Zona Rosa

3.0 of 5
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Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
BEST WESTERN Royal Zona Rosa
Best prices for: 1 room 1 guest
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Ranked #155 of 295 Hotels in Mexico City
A recent review
5 of 5 stars reviewed 3 days ago
RiAA2011 Port of Spain, Trinidad
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284 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port of Spain, Trinidad
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had stayed at a Best Western in another city so I was familiar with their standards. This one did not disappoint. By the time I stepped out of the taxi there was someone from the hotel ready to assist with my luggage. This high level service continued during my stay. The room was clean and equipped with everything I... More 

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Buenos Aires
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I do not recommend to anyone to stay at this hotel. I visited Mexico for a show and the organizer travel agency (Viajes Coaplaza) offered me this hotel because the NH was full. I was concerned because the low tripadvisor rating but the travel agency said that the hotel was renewed recently. That was a lie. Most of the hotel... More 

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Travelers are raving about these Mexico City hotels

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good located hotel near to the metro and bus station. lots of good restaurants with excellent food in walking distance Also lots of options for visiting bars before entering pay attention what to pay for the beer The hotel en service is good very helpful staf

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Gothenburg, Sweden
Top Contributor
74 reviews 74 reviews
72 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 6, 2015

We wanted to stay in Zona Rosa, which is a nice and safe area of Mexico City. Found this Best Western, that offered us a good price compared to the other hotels in the areas. Lobby is nice and very spacious and the staff working there are very serviceminded. Rooms have a bit of 90´s-feeling and does not feel very... More 

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

This was a truly excellent hotel with one exception. I could have gone with a one or a five star. The penthouse floor 16 is lovely, with a terrazzo to view the city, a bar, an excellent gym with good, new equipment. The staff is excellent. And the room is lovely. The only issue was that the bed was so... More 

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A TripAdvisor Member
3 of 5 stars Reviewed February 25, 2015

I would give the location 4-5 stars. Zona Rosa is easy to navigate with shopping and restaurants a plenty. But the rooms have the hardest beds I've ever encountered. I agree with the other reviewer that it felt like laying on stone but with a blanket! The temperature control did not work well so the room stayed stuffy. And they... More 

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new york city, United States
2 reviews
2 of 5 stars Reviewed January 26, 2015

I cannot begin to tell you how hard and uncomfortable the bed was! A hard bed makes for a hard nights sleep. The room was bare, not even a trash can. I would not stay there again, it does not fit into my lifestyle.

Review collected in partnership with Best Western

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San Francisco
Top Contributor
93 reviews 93 reviews
76 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed January 18, 2015

Stayed here for one night while in Mexico City. The room was clean and up to most western standards. The room was a standard 2 queen room. Nothing special, but functional. This hotel is located in a great location in Zona Rosa. I was there on the weekend and there were many people out eating and drinking. Good times near... More 

Was this review helpful? Yes 2
San Jose, Costa Rica
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 14, 2015

Stayed at this Hotel in January 2015, it has an excelent location, its located in the "Zona Rosa" which has several restaurants, bars, stores and such nearby, it is also near the Insurgentes Metro station, which by the way its really cheap, about 5 pesos a ride. They also offer you a nice mexican breakfast, which its ok but not... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 6, 2015

You know how the ancient Aztecs supposedly laid their enemies on stone slabs before sacrificing them? The beds in this hotel felt just like that stone slab must have felt. The bathtub/shower was stained and chipped, and the bath mat was moldy. I decided I was just going to put a towel on the bottom of the bathtub while I... More 

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