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BEST WESTERN Royal Zona Rosa

Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
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1 room 1 guest
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BEST WESTERN Royal Zona Rosa
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308 Reviews from our TripAdvisor Community

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Traveler rating
    29
    130
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Miguel de Allende, Mexico
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Although the hotel has an awesome location, a beautiful heated rooftop pool with an amazing view and great elevators, we were disappointed with the service and the lack of amenities such as the lack of an iron, extra towels, and sheets for the sofa bed. We were expecting more.

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Liverpool, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

the view on top of the building is amazing, and the terrace swimming pool is super cool. The area is a good one, plenty of restaurants, bars and shops around, and only few minutes away from the fmaous Paseo de la Reforma, and "El Angel de la independencia square. Rooms was average / good quality, cannot complain, was clean and... More 

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Orlando, Florida
1 review
1 of 5 stars Reviewed July 14, 2015

I don't expect 5 star at a Best Western but I don't expect nor deserve crap either. This hotel is disgusting, filthy, and just plain sad. If I'm on business, I need two things, internet access (which they couldn't provide) and air conditioning (again, they could not provide this either) and clean floors (the carpet here is beyond filthy) and... More 

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Travelers are raving about these Mexico City hotels

florida
Level Contributor
524 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed July 12, 2015

Stayed at this hotel for 6 nights. First room was a disaster and we insisted on being moved Second room was on a renovated room that was fine Breakfast was adequate and staff were nice although very few spoke English The hotels location was the best reason to stay here

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Corona, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 14, 2015

I had a one day lay over in Mexico City, Mexico so I flagged down a taxi at the Airport. I hopped in and asked the cabbie to take me to a hip part of town and I wanted a 5 star hotel that would be secure since I had read about the potential pit falls of Mexico City. Unfortunately,... More 

Was this review helpful? Yes 3
Port of Spain, Trinidad
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2015

I had stayed at a Best Western in another city so I was familiar with their standards. This one did not disappoint. By the time I stepped out of the taxi there was someone from the hotel ready to assist with my luggage. This high level service continued during my stay. The room was clean and equipped with everything I... More 

Was this review helpful? Yes 1
Buenos Aires
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 20, 2015

I do not recommend to anyone to stay at this hotel. I visited Mexico for a show and the organizer travel agency (Viajes Coaplaza) offered me this hotel because the NH was full. I was concerned because the low tripadvisor rating but the travel agency said that the hotel was renewed recently. That was a lie. Most of the hotel... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 6, 2015

Good located hotel near to the metro and bus station. lots of good restaurants with excellent food in walking distance Also lots of options for visiting bars before entering pay attention what to pay for the beer The hotel en service is good very helpful staf

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Gothenburg, Sweden
Level Contributor
76 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed March 6, 2015

We wanted to stay in Zona Rosa, which is a nice and safe area of Mexico City. Found this Best Western, that offered us a good price compared to the other hotels in the areas. Lobby is nice and very spacious and the staff working there are very serviceminded. Rooms have a bit of 90´s-feeling and does not feel very... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

This was a truly excellent hotel with one exception. I could have gone with a one or a five star. The penthouse floor 16 is lovely, with a terrazzo to view the city, a bar, an excellent gym with good, new equipment. The staff is excellent. And the room is lovely. The only issue was that the bed was so... More 

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