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Royal Pedregal

Periferico Sur 4363, Mexico City 14210, Mexico
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1 room 1 guest
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Royal Pedregal
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Russian first
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5 reviews
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for a recent conference and after reading the latest reviews, I was slightly concerned. However, it was a lot better than expected. My room was clean and very comfortable. The restaurant was pretty good too.The Wifi needs improving, as it is shocking. For a business trip this hotel is fine, for pleasure I would recommend somewhere else,... More 

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Princeton, New Jersey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel for one night to celebrate our anniversary (got married in this hotel years ago) The hotel itself is nice, but they really have a problem with the noise inside the room. If you want to have a good night sleep don´t stay here. We could hear people taking all the time (from the room next to... More 

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Fayetteville, North Carolina
Level Contributor
249 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 30, 2015

I usually stay here when I am in Mexico City because I have had good experiences here, but no bad experiences. The staff has always been helpful. It is clean and spacious. On occasion you can sit next to famous soccer players for breakfast, lunch or dinner because they often stay here. Rooms and other areas are kept clean. The... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 22, 2015

Bad service at both hotel and restaurant (did not get full refund for a broken item, never got what I asked for in the restaurant). Terrible breakfast - cheap meat, no vegetables, and tasteless food. Old hotel - electricity barely works...

Was this review helpful? Yes 1

Travelers are raving about these Mexico City hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 22, 2015

We arrived late. The night manager Guillermo Vargas was aggressive, not even a "hello" when we were told to pass and see him on reception. He aggressively waited for almost a minute and said "I am busy, what do you want?" Go to the next person, I am too busy..... They gave us the wrong room (we asked for King-size... More 

Was this review helpful? Yes 3
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 10, 2015

I've been staying at Royal Pedregal for the last 10 years. The location is very convenient for me since it's close to most of my business meetings. Over my last couple of stays I have been extremely disappointed and dissatisfied with the hotel in general. But this last time made me want to write a review. The mattresses on the... More 

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new york
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 7, 2015

My room was big with all the amenities you would expect from a business hotel (decent bathroom, free water, desk, usually okay free wifi, etc.). But no exceptional design, comfort or coziness. The Hotel itself is built in the “Mexican monumental style” with Mexican folkloric elements, huge sculptures, large lobby, etc. When it was new it was probably pretty impressive... More 

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1 review
1 of 5 stars Reviewed March 5, 2015

None of the hotel rooms have windows. Hotel is 20 years old. Rooms service is ridiculously slow. For a 200 USD room we found it very poor. First room we got was smelly and tiny. Think about it twice before checking in. Wifi is 10 usd per day per device.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2014

I have never stayed in a hotel were the staff was so incompetent and unhelpful. Not a single thing went right for a week, neither with the room, nor with the food, nor with the requests for taxis or service we made from the hotel staff. A FedEx package came for me and had I not had the document proving... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 29, 2014

The good: Nice rooms, good food, free wifi, really friendly & helpful staff, location good for the south of the city and right on a main road which makes it easier to get around. Iron in the room (my pet hate is hotels where they don't let you iron your own clothes!) The bad: wifi was very slow, it wasn't... More 

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Pool/beach area (2)
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Business center/function rooms (1)
Room/suite (2)
Other (10)

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Hotel & grounds (1)
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