We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Benidorm

Hotel website
Frontera # 217, Col. Roma | Sobre Av. Cuauhtemoc Entre Las Calles Chiapas y San Luis Potosi, Mexico City 06700, Mexico
Special Rate
MXN985 (MXN)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Benidorm
Professional photos View all
Browse nearby
Hotel Benidorm
Write a Review

56 reviews from our community

Traveler rating
    17
    14
    13
    5
    7
See reviews for
13
5
4
21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (14)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (14)
All months
Albuquerque, New Mexico
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

I loved it here. The hotel is safe, beds are comfortable and its only a 5 minute walk to the metro. The green tea soap is awesome and they bring you bottled water everyday. Honestly I didn't get to try any of the services the hotel offers but I do have a complaint about the WiFi. It is slow and... More 

Was this review helpful? Yes 1
Austin, Texas
Top Contributor
52 reviews 52 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 25, 2014

This is a hotel for those too wealthy to stay in a budget accommodation, but not wealthy enough for a luxury place. It is quite dated, with poorly-working HVAC, but a nice staff and decent location. We stayed in a three-person room, which was large enough and had enough hot water for all three of us. It is close to... More 

Was this review helpful? Yes 2
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 19, 2012

This was certainly a different experience. As Australians, we arrived in Mexico City knowing very little Spanish. The hotel staff were friendly all around. However only the people at reception spoke any English. The room itself was clean, and "okay" - not bad, but not great. We stayed there for 4 nights. Unfortunately the walls were wafer thin, and we... More 

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
179 reviews 179 reviews
126 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed October 31, 2012

Pros: Reasonably priced, spacious room and bathroom. Standard room amenities, including safe. Complimentary WiFi. Cons: Inconvenient location,definitely not within walking distance of the city center, not the best neighborhood, dimly lit surroundings. There is a Metrobus stop right in front of the hotel, but buses are uncomfortable and crowded. Despite the hotel's claim that rooms are soundproof, it's difficult to... More 

Was this review helpful? Yes 1
Guadalajara
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2012

From Guadalajara, where I live, I was able to take a bus to the DOOR of this hotel. When I left Mexico City there was also a bus that picked us up from the hotel. It was a very nice ETN charter bus. The hotel was located right in front of a Metro Bus station and just down the street... More 

Was this review helpful? Yes
Orlando, Florida
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 1, 2012

From the moment I arrived it was not good. They lost my reservation. English, was broken , at best at reception and belhops only speak Spanish, and a re slow and uncaring, this for a businees hotel. No wifi in rooms. Had to call to get, pen, paper, and a glasses. and articles for the bathroom. Bathroom sink had no... More 

Was this review helpful? Yes 1
Melbourne
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2011

The hotel is modern, with good access to the Metro, Metro-bus and taxis. There are plenty of restaurants and shopping options nearby. Outside of peak hour, the taxi ride to or from the airport takes 30 mins - add an hour with peak hour traffic. The meeting/conference rooms on the 8th floor have great views of the surrounding mountains and... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 27, 2011

After 3 visits, our experience suggests we look for a different hotel on our next trip. No wash-cloths, no hand lotion, no coffee pot in the rooms. As there is no "Do Not Disturb" sign in the room, the maid knocked on the door prior to 8 in the morning, each morning we were there - my goodness- we're on... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2009

I have stayed in the Hotel Benidorm two times in the last three months. You get a safe, clean, VERY convenient Hotel close to the subway, two shopping malls(one, the Parque Delta matches most anything in the States), and good restaurants within walking distance. If you strictly want to be downtown, there are other good options but the Benidorm is... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 9, 2009

The hotel caters to business groups. The restaurant is adequate, but serve typical hotel food. Better food is available in small cozy local restaurants. However, as a retired couple, we like the location. It's 1.5 blocks from the Metro. Five blocks from Alvaro Obregon, a street of nice cafes and restaurants (Bistro 61 -- particularly good). It's away from the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (9)
Viewed
Family/play areas (1)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question