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Gran Hotel Ciudad de Mexico

4.0 of 5 Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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Certificate of Excellence 2014
Gran Hotel Ciudad de Mexico
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Gran Hotel Ciudad de Mexico
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1,091 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

On business for 3 days and needed a closer ride to and from the airport. Had seen this place before and wanted to try it. Could not have done better. The location and history around the area is an entirely other review. For the little free time I had, the place is amazing. Lobby and service: outstanding, Rooms: elegant, Rooftop... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was an interesting place to stay. My expectations were low considering the price we paid to stay here. It really seemed like good value after we checked in. The building is very nice. The rooms seem a little dated but I expect they want to keep it looking as original as possible. The hotel lobby always had a couple... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A really excellent hotel in a prime location. The staff were superb and made us very welcome, giving sound advice on local restaurants and sightseeing activities. The 4th floor restaurant was very good and had splendid views over the square where the police were displaying new equipment given to them by the Government including 5 new helicopters and 40 mobile... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at this hotel in January 2015 and can't speak highly enough. Everything about our experience was first class... from the initial greeting, check in, service, room etc... all first class. Fantastic central location close to Temple Mayor, Metropolitan Cathedral and of course the city square - Zocale. It's worth paying a bit more to get the city square... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a great time on my visit to Mexico. Enjoyed the city and my stay. Really enjoyed the food. It was awesome! The personalized service I received from Mr Pascual and company. Great Margaritas and national authentic Mexican food. Will be returning.

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Queretaro, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The day of your arrival they leave in your room classic mexican candys as first step to know mexican culture. Great places to visit like the Templo Mayor, Catedral Metropolitana, Palacio Nacional and the old Colegio de San Idelfonso are very near from the hotel. A little bit further you may find Palacio de las Bellas Artes, Teatro Metropolitan, La... More 

Was this review helpful? Yes 2
Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Best view ever of the Zocalo. Wake up to the cathedral bells :-) . This is a landmark hotel with a stunning Tiffany-style glass roof. The rooms are 1968-chic. Could use an update. Plumbing definately needs to be redone, with the occasional smelly sewer gases wafting through the ventilation. Stay away from the rooftop restaurant for anything other than cocktails... More 

Was this review helpful? Yes 1
Melbourne
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A grand and beautiful old hotel that dates back to 1899, and crowned with a gorgeous stained glass ceiling. Fantastic location right in front of the Zocalo in Centro Historico, with several of the historic centre's attractions just a stone's throw away. For tourists/travellers, I would recommend staying in the Centro Historico region rather than the 'new city' region, as... More 

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We appreciate your kind review. It is an honor to know that your stay with us was satisfactory, because our main mission is the total satisfaction of our guests. As you mentioned we have a beautiful lobby with an authentic “Art Nouveau” Style and an amazing Tiffany stained glass ceiling. For our entire staff will be a pleasure to welcome... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An excellent grand hotel located in the historic centre, on the Zocalo. Large quiet rooms with character. Excellent service and helpful concierge. Spectacular foyer with stained glass roof and Parisian ironwork.The restaurant has a view on the Zocalo.Highly recommend.

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We are pleased to know that their stay was completely pleasant, our staff is highly trained to help your needs as always with a great smile and a great pleasure. We appreciate your kind reviews made our Concierge did a great work; our staff will be always trying to please every one of the requests of our clients who are... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Outstanding grand old hotel. We stayed in the Zocalo view room, which was spacious and had great views over the square. Beautiful four poster bed and a huge marble bathroom which could only have been improved by having a newer shower head (the plumbing is all a bit old and tricky to get good water flow)- this did not in... More 

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thanks for your kind comment. In the hotel we have a high commitment to the satisfaction of our guests, so we are always looking for opportunities to exceed the expectations of our visitors and we feel very proud when we made it. We are glad that our facilities have been satisfactory for you. With pleasure we expect in the future. More 

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#10 Business Hotel in Mexico City

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