We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 280 Mexico City hotels

Gran Hotel Ciudad de Mexico

4.0 of 5 Hotel   |   Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save MXN400 on select meals
Save Saved
You added Gran Hotel Ciudad de Mexico to your Saves list
Gran Hotel Ciudad de Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #3 of 280 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MarianaIK Buenos Aires, Argentina
  • Overview
  • Reviews (837)
  • Photos (437)
  • Amenities
  • Q&A (2)
  • Room tips (148)
  • Location
  • More
Write a Review

837 people have reviewed this hotel

Traveler rating
    570
    182
    51
    14
    20
See reviews for
197
344
57
84
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel has a great location. The staff is very kind and helpful, specially Marcos, Renato and Salvador from the front desk. The room is very comfortable and the hall's ceiling is gorgeous. Dinning at the terrace is an unique experience. The only thing I'll improve is the lighting in the room and the bathroom. Although it is designed to... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Palatial ambience - Safe and convenient in the Centre of Mexico - very personalized service - friendly and helpful personnel- cab service arranged by Hotel is ten times as expensive as regular cabs - but if you are scared of traveling in regular cabs - you may have gulp it- but for this - wonderful stay in Mexico

Was this review helpful? Yes
Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend the Gran Hotel. The location is ideal; the staff are friendly and exceptionally accommodating; the rooms are clean and very comfortable. After a busy day of touring the city, it was always such a pleasure to return home. I would not stay anywhere else in Mexico City.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your review and preference. At the hotel we have a serious commitment to customer satisfaction; so it's a compliment well received by every one of our partners, knowing that you helped our guests spend a highly satisfactory...In the hotel we strive to achieve the expectations and cover the needs of each of our guests what constantly encourage... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here one night on an extended layover in Mexico City. What a gorgeous hotel, from the moment you step inside, there are lots of "wow" factors here, from the glittering chandelier at the entrance to the Tiffany glass ceiling to the bird cages. The room is very spacious, beds are comfortable, and the bathroom is very elegantly done.... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

It was a pleasure to serve you and we are happy knowing that you enjoy our structure, as well we are a hotel where the time returns to creating an atmosphere of the Porfirian era in its glory, its great stained glass Tiffany us approaching the Art Noveau style at its finest. It is very good to know who had... More

Usa
1 review
5 of 5 stars Reviewed 6 days ago NEW

By far the nicest hotel I've ever stayed in, and at an amazing price. The location is wonderful - I don't think you could ask for anywhere better in Mexico City. Plus the room I stayed in had an amazing view of the zocalo. You are right in the heart of it all! The whole hotel is beautiful and has... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your words; it was a pleasure for us to assist you. Having the privilege of being located in one of the buildings with more history in the historic center of Mexico City, we care much facilities and preservation thereof in order to ensure that it always shine as the excellent example of beautiful architectural style "Art Nouveau"... More

Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

we felt like we were in 20 century begining and that is a magical experience because the service was really good and the rooms were really confortable, clean but there was a party on a saloon and it was really noisy so we could not sleep as good as we would like, but everything was excellent das ist mein land.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

We would like to thank you for taking the time to comment us. We feel very happy to know that you enjoyed the view you were able to appreciate form your room. Maybe next time you can visit our coffee Ciudad de Mexico, where you can enjoy our menu service. Be sure we always welcome our guests´ feedback in order... More

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I spent two fantastic nights in the Gran Hotel Ciudad de Mexico. I can not emphasise enough how beautiful this hotel is, with it's gorgeous stained glass ceiling and it's stunning views over the Zocalo. The rooms themselves are old worldly, with a reel luxurious feel to them. We had chosen a deluxe queen room, so it was very spacious... More

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind preference and for allowing us to serve you with the best service. At the hotel we strive much the treatment our guests to the point that sit at home. This attitude of service is part of our efforts to transmitting to our guests how special and unique that is for us. For these reasons we... More

Reno, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful building in center of city, near Metro, Bellas Artes, Cathedral and Zocalo. Daniel, in the Cafe, took great care of us and his service was the absolute best! All hotel staff were very nice..

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for such a nice and detail review. We really appreciate your preference. We find very interesting read your comments because we can notice the point of view of our guest. We are glad to know that you were able to enjoy the traditional Mexican culture as well as our magnificent service. Mexico City is blessed with... More

Usa
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent location in historical center. Beautiful, well maintained old historic building. Located on the main square of the Mexico city. Walking distance to Templo Mayor (worth to see), and the bigest Cathederal in Americas. Also excellent restaurant in the hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

We appreciate your kind review. It is an honor to know that your stay with us was satisfactory, because our main mission is the total satisfaction of our guests. We have a beautiful lobby with an authentic “Art Nouveau” Style and an amazing Tiffany stained glass ceiling. About the noise that you kindly mentioned, we would like to tell you... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 1 week ago NEW

We did an event to review yearly achievements. All the amenities were excellent. The attention of Mr. Jorge Valdez and Ms. Mónica De La Rosa was outstanding. They are very flexible and open for any change and request.

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for share your review about the experience you had in the event you had with us. It is a pleasure to know that all your expectations were achieved. From conventions and fashion shows to conferences, the Gran Hotel Ciudad de México provides a level of service and comfort you won’t find at other hotels. We offer 5,500 square... More

Owners: What's your side of the story?
If you own or manage Gran Hotel Ciudad de Mexico, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Gran Hotel Ciudad de Mexico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, T4B, Booking.com, Orbitz, Priceline, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Gran Hotel Ciudad de Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

437 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (397)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (141)
Viewed
View from room (35)
Viewed
Dining (26)
Viewed
Bathroom (17)
Viewed
Family/play areas (1)
Viewed
Other (120)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (13)
Viewed
Dining (4)
Viewed
Room/suite (8)
Viewed
Other (16)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#1 Family Hotel in Mexico City #2 Romantic Hotel in Mexico City #3 Luxury Hotel in Mexico City #5 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
Number of rooms
60

See which rooms travelers prefer