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Gran Hotel Ciudad de Mexico

4.0 of 5
Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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Gran Hotel Ciudad de Mexico
Ranked #4 of 258 hotels in Mexico City
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515 reviews from our community

Traveler rating
    330
    117
    40
    11
    17
See reviews for
Families
113
 
Couples
205
 
Solo
31
 
Business
49
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed May 24, 2013 NEW

Booked Hotel Gran Ciudad with a grain of salt. Seems hotels always shows pictures, that seemed to be taken 25 years ago. Hotel Gran Ciudad exceeded my expectations, beautiful hotel, excellent location to explore from, and HUGE room with marble bathroom. This was my first time to Mexico City and this hotel and Front Desk Manager Cesar Medina certainly made... More

Was this review helpful? Yes 1
Puebla, Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 23, 2013 NEW

We booked this on the recommendation of a Mexican friend and first impressions were WOW. The lobby is very classically styled with a view of the colored glass ceiling. The rooms were big and beds comfortable. The only quibble we had was that the mini bar was not refilled, but saying that, the prices of the contents are very reasonable... More

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Cancun, Mexico
2 reviews
5 of 5 stars Reviewed May 22, 2013 NEW

What started out as a business trip for my husband turned out as a mini-vacation for us both. to get this off the table, the location of the hotel is great if you want to be in the old town and close to the many museums. Now for the actual hotel. Well, this is easy. Think of something, then add... More

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texas
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

Just stayed here over the weekend, and it's certainly a unique property in Mexico City. A nice change from our usual hotels along Reforma and in the upscale Polanco area. If you want to experience the historic center of the city and the main square, it's a great place to stay, especially if you spend a bit more for the... More

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See 8 more reviews by veteranworldtraveler for Mexico City
West Virginia
1 review
5 of 5 stars Reviewed May 19, 2013 NEW

This is a great location, and a beautiful hotel. The front desk was very helpful, e.g. at my request, they got me tickets to Ballet Folklorica. SPECIAL COMMENDATION for Conceirge Jose Luis Valadez. The whole Centro Historico was closed down for Labor Day, and we had to meet our ride to Puebla. Mr. Valadez telephoned our ride/guide, then walked with... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2013

Stayed here on our last two nights of a trip driving around Mexico. It's a lovely hotel, fantastic lobby area. There was an offer to upgrade to a master suite, and it was a great room with a view of the Zocalo. When we settled in we noticed some things were not working: the hair dryer kept turning off, the... More

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Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
May 23, 2013

We dearly appreciate your comments, is a pleasure to know you liked the attentions provided and the service given. It is very important for us to meet our customer's expectations; therefore we offer you an apology for those small inconveniences both with hair dryer and shower. Despite our daily room revisions sometimes minor details happen so quickly that they escape... More

San Francisco, California
1 review
5 of 5 stars Reviewed May 12, 2013

We had a great time here. The hotel is extremely beautiful and it is situated in the heart of the city with easy access to all the transportation needs. The staff was always very attentive and courteous . All our requests were met (we had tickets purchased, tours arranged and taxis requested). All our questions were answered and recommendations given... More

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Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
May 23, 2013

We are very pleased to know we gained your preference. It is a great satisfaction to know that your stay with us was very perfect. Perhaps for you next stay you would consider visiting some of the various touristic spots located nearby the hotel, such as the “Templo Mayor” museum of the “Bellas Artes” Palace. Both are at a walking... More

Vienna, Austria
1 review
4 of 5 stars Reviewed May 10, 2013

Like many of the other reviews of this property, the attraction here is the ornate and decorative neo-classicial building with the truly amazing stained glass vaulted main ceiling, charming wrought iron cage elevators, marble floors, and staircases to the upper floors. My room was spacious and overlooked the Zocalo Plaza on a upper floor; despite air conditioning in the rooms,... More

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Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
May 23, 2013

Thank you for your kind comments, we feel pleased to know you enjoyed your stay. Perhaps for your next stay we could have the pleasure of assigning you an Internal- view room, which we believe will be an ideal choice for your case based on your comments. As for the WIFI, we apologize for any detail you may have experienced... More

Penticton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 9, 2013

We stayed for a total of 4 nights, one spell of 3 and then a return overnight. The first suite was large and well appointed, although we did not overlook the Zocalo. The hotel is well preserved Art Deco and like a trip into the past to enter. The traffic noise and nightclub noise is rather high, but you are... More

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See 3 more reviews by Michael W for Mexico City
Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
May 23, 2013

It is a pleasure to know that your stay with us was gratifying. Indeed we count with beautiful rooms decorated with a unique design and in which our guests can perceive that “Old Century” style yet with the modern world commodities such as WIFI, A/C equipments and LCD screens. As you mention, we are located in a lively area known... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 26, 2013

This is a beautiful Art Deco hotel situated across the Zocalo in the Heart of the historic district. The service and staff were excellent however travelers should be advised of the following. The hotel is not handicap accessible. The entrances off of the street have two flights of marble stairs just to get into the lobby area and the rooftop... More

Was this review helpful? Yes 2
See 2 more reviews by C H for Mexico City
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Hotel Summarization (Beta)

What travelers say

  • Very nice(4)
  • Stained glass(3)
  • Great location(3)

Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites
Hotel Style:
#3 Romantic Hotels in Mexico City
#4 Family Hotels in Mexico City
#4 Luxury Hotels in Mexico City
#10 Business Hotels in Mexico City
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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Gran Hotel Ciudad de Mexico
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