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Gran Hotel Ciudad de Mexico

4.0 of 5 Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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Certificate of Excellence 2014
Gran Hotel Ciudad de Mexico
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Gran Hotel Ciudad de Mexico
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1,130 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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Orange, California
Top Contributor
231 reviews 231 reviews
33 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars NEW via mobile

It takes a lot to get a 5 star rating from me, but this one is well deserved. The location is ideal, being right on the Zocalo and within walking distance to several historic sights. The area seemed very safe and we were comfortable walking around the neighborhood, even at night. There are several restaurants in the immediate area, and... More 

Was this review helpful? Yes
Mission, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would like to say a very big thank you to all the staff for being so amazing, friendly and accommodating. I would especially like to thank Jamie and Sergio for being so helpful, warm and friendly. It was so nice to be greeted by them with big smiles everytime we came in and out of the Hotel. Most of... More 

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Chicago, Illinois
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We, a family of five stayed for 2 nights in the junior suites with Zocalo view on the 3rd floor during the last week of Feb 2015. The hotel Staff was courteous and very helpful. The free American breakfast at the first floor café with fresh fruits and omelet was tasty. The Tiffany glass roof is quite beautiful during the... More 

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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here last summer (I am late in my review) with my family of 5 including 3 children ages 5,7,9. We had a room on the top floor and it was excellent. The room was spacious and the bathroom updated. The bottled water left in the room was nice for our first night there so we didn't have to... More 

Was this review helpful? Yes 2
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for such as beautiful review, for us it is a real honor to read these reviews and see how our guests felt on their stay. Gran Hotel Ciudad de Mexico is place with an amazing environment that will make our guests feel like if they were on another time but with the facilities that modern life... More 

San Luis Obispo
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is Central to many sites in the Central Historico area. Most of the staff speaks some English which is a big help. They will also order a cab for you and tell you exactly how much to pay. The upper terrace restaurant has wonderful views especially at dusk. We had Aden for a waiter twice and he was... More 

Was this review helpful? Yes 1
Stirlingshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stunning hotel! Great central location with luxurious ambience. The staff were very helpful and polite. We were greeted on arrival and offered champagne at reception. The room was lovely and spacious. Very pleasant.

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We appreciate your comments and we are glad to know that you had a pleasant stay, as we have a privileged location you can enjoy the different touristic places that makes the Historic Centre an unforgettable place we hope to have the joy of welcome you again we send you a cordial greeting. More 

Santa Fe, New Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Right across the monster plaza that is Zocolo, is this elegant hotel. Originally built as a French style department store in the 30's, it has been beautifully transformed into a classy place to sleep in the heart of the city. With balconies that look out over the plaza, one can watch the activities from the daily flag raising to the... More 

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Nicosia, Cyprus
Top Contributor
51 reviews 51 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a great hotel with a long history, one of the best art nouveau lobby you have possibly seen, with nice spacious rooms especial the those with two queen beds, though the personnel I found a little too indifferent and absent especially the reception. Also for a huge hotel if its size one or two receptionists are just too few... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We started our 3 week trip to Mexico by staying at this amazing hotel. The location was superb, the interior design - stunning and the all of the staff exceptionally friendly and helpful, particularly Jamie G. Rooms were well decorated and comfortable. The restaurant has a superb view over the main square. The variety of the food, quality and cost... More 

Was this review helpful? Yes 1
Hadlow, United Kingdom
Top Contributor
197 reviews 197 reviews
89 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were only in Mexico City for a few days and wanted a hotel near the main square. The Gran Hotel is well-known for its wonderful Tiffany-designed stained glass ceiling, so this seemed an obvious choice. Four nights later we were very pleased with our selection. Our room was a little 'tired' but this did not bother us too much... More 

Was this review helpful? Yes 2
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We feel happy to know that you enjoyed your stay and that you had a good rest, as you kindly mention our Concierge and partners at the Front desk will always be glad to assist you in getting particular tickets or recommend you restaurants and tours around. We dearly hope to receive you again sometime since we will always appreciate... More 

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#10 Business Hotel in Mexico City

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