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Gran Hotel Ciudad de Mexico

4.0 of 5 Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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Certificate of Excellence 2014
Gran Hotel Ciudad de Mexico
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Gran Hotel Ciudad de Mexico
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1,021 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Istanbul, Turkey
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

To be honest, not the best hotel if you are looking for high-end luxury, but the architecture of the hotel was breathtaking, the staff was beyond helpful, it was very centrally located (literally 10 steps), the rooms are beautifully decorated. Although I have stayed in many high-end hotels and resorts, this was definitely the best and still makes me smile... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for your kind review about your stay. As you kindly mentioned we have a wonderful location, just steps away from different touristic places, so our guests are able to visit and enjoy them, actually our concierges will assist you with recommendation about how to get there, distances, and shows you have to see. It will be... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a fabulous building! Just steps from the Zocalo in the historic district. Easy walks to Temple Mayor and Cathedral. Building dates from early 1900s and is beautifully restored. Staff were most gracious and helpful. A high-light is dining in their rooftop restaurant overlooking the Zocalo. We'd go back anytime!

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New York City, New York
Top Contributor
65 reviews 65 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We got a great airfare for vacation but it required a 7hr layover in Mexico City. Decided to make lemonade out of the lemon and committed to take a cab for a fancy dinner 'somewhere'. Well, all the typical and highly rated restaurants close around 6pm on a Sunday- groan- almost thwarted- but we asked the lovely folks at the... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located right in the middle of Centro Historico thus most of the major attractions are walking distance to the hotel. I like the size of the room which is really huge. The staff also gave us champagne as our welcome drink and cakes and sweets with my name on it. However, the hotel has an "old musty... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your review about your stay with us. We appreciate your feedback, this allows us to identify opportunity areas and improve on them, about it we would like to mention you that we have a strict program of preventive maintenance in the hotel areas that is constantly supervised, but we can assure you that we will have more... More

Oakdale, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We just arrived home after a very early morning departure today. The place is simply wonderful. Not only the location but the smiles and the staff responses were just great. It is truly a classic, in every sense, and yes, it is also a very old building. Our first room developed a bathtub leak, a call down to the desk... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind comment about your recent stay with us. As you kindly mentioned staying in Gran Hotel Ciudad de Mexico represents the unique opportunity to live and appreciate different demonstration of Mexican culture, such as the ceremony you rightly point out where our beautiful flag is raising. As we know in other cases there are guests who... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

In the evening, a woman came to my room to give me two tiny packages. One of them was a fruity jelly candy wrapped in a corn husk. The other one was a 2 inch tall woman made out of colored string with a note asking me very kindly to tell this little thing all of my sorrows before I... More

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Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi, I stayed last Nov 8th, 2014 and the service of this gran hotel was excellent. I were there with my family and my little daughter and I can say that it is very recommendable this hotel. It is expensive but it is worth what you pay. The rooms, the lobby, the service when you are doing the check-in, etc.... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

we stayed 3 nights at this amazing hotel and had a blast, apart from the magnificent Art Nouveau and classic style the staff is extremely helpful and attentive, Sergio at the Reception, Luis the waiter up in the Terazza restaurant, SAlvador, all made our stay unforgettable, you will be pleasantly impressed even from the main entrance, the immaculate stained-glass ceiling... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you we highly appreciate all your comments, I am sure they will be very useful for next visitors. Grand Hotel´s location is an advantage for our guest, there are so many interesting things to do nearby. The best example is Templo Mayor, which used to be the absolute center of the religious life Mexica. There is also a huge... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a week while on business in Mexico City. The hotel is an architectural gem, originally designed as a department store and featuring the oldest lifts in South America. It really does take your breath away when you step into the imposing foyer and view the most incredible domed Tiffany ceiling. I had a room... More

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Brisbane, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was certainly "grand" and the service was great with sparkling on arrival. The location is great because it is so central on the Zocala. But it is very busy outside and quite noisy. I think it is worth putting up with the noise for such a great location though. Breakfast was great as well.

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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