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All 280 Mexico City hotels

Gran Hotel Ciudad de Mexico

4.0 of 5 Hotel   |   Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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90%
Ranked #3 of 280 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Marisa M Usa
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  • Reviews (848)
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  • Room tips (149)
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848 people have reviewed this hotel

Traveler rating
    580
    183
    51
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205
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Usa
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment we entered this magnificent property, we knew we had chosen the right hotel. Everyone we encountered - Cynthia, Jaime, Javier, Rinaldo, Miguel - epitomized hospitality with warmth, knowledge and graciousness. It's tops on all counts - accommodations, location, service. Can't wait to return!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Dublin, Ireland
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am a Mexican living in the UK for the last 12 years. One of my first memories as a child was dining at the terrace restaurant of the Gran Hotel Ciudad de Mexico back in the 70s. I thought back then that I would come back someday and stay there. I was privileged to bring my children to the... More

Was this review helpful? Yes 1
San Diego, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Gran Hotel Ciudad de Mexico City is the best place, Jose Luis at the front desk made us feel very special, as soon as we arrived at the front desk we were invited to have some champagne, when we were taken to our Master Suite, we had a very delighted welcome with some strawberries and chocolates on a plate... More

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind review. It is very flattering to know that you enjoyed everything in the Hotel. Our decoration is made according “Art Nouveau Style” and, due to this; our building is considered one of the most beautiful and sumptuous of the capital city. Talking about our location, it is very convenient for our guest because it is... More

Belgium
1 review
5 of 5 stars Reviewed 3 days ago NEW

perfect location , excellent service , clean rooms . A pitty that the roof terrace is not available for breakfast . Beautiful building with a lot of character . Staff always available to help . Nice lunch on the rooftop .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for your review. Your opinion is very important for us. Indeed our hotel is located in the historical center of Mexico City, which is a mainly tourist area. Our hotel is surrounded by major museums; our rooms are decorated in a traditional Art Nouveau style, and with a landscape view of the National Palace and Zocalo... More

Buenos Aires, Argentina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel has a great location. The staff is very kind and helpful, specially Marcos, Renato and Salvador from the front desk. The room is very comfortable and the hall's ceiling is gorgeous. Dinning at the terrace is an unique experience. The only thing I'll improve is the lighting in the room and the bathroom. Although it is designed to... More

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for your kind review. We proud know that you enjoyed our collaborator’s assistance as well as our beautiful stained-glass ceiling by the artist Jaques Gruber. Besides as you kindly mentioned we have a beautiful restaurant on the rooftop “Terraza” where you will be witness of the magnificent view of the Zocalo, on the other hand we... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Palatial ambience - Safe and convenient in the Centre of Mexico - very personalized service - friendly and helpful personnel- cab service arranged by Hotel is ten times as expensive as regular cabs - but if you are scared of traveling in regular cabs - you may have gulp it- but for this - wonderful stay in Mexico

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for share your opinion about your latest stay with us. As you kindly mentioned we have a personalized and helpful staff that will gladly assist you with all your needs before, during and after your stay. About the cab service we would like to mention you that the price we offer to our guests is the standardized one... More

Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend the Gran Hotel. The location is ideal; the staff are friendly and exceptionally accommodating; the rooms are clean and very comfortable. After a busy day of touring the city, it was always such a pleasure to return home. I would not stay anywhere else in Mexico City.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your review and preference. At the hotel we have a serious commitment to customer satisfaction; so it's a compliment well received by every one of our partners, knowing that you helped our guests spend a highly satisfactory...In the hotel we strive to achieve the expectations and cover the needs of each of our guests what constantly encourage... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night on an extended layover in Mexico City. What a gorgeous hotel, from the moment you step inside, there are lots of "wow" factors here, from the glittering chandelier at the entrance to the Tiffany glass ceiling to the bird cages. The room is very spacious, beds are comfortable, and the bathroom is very elegantly done.... More

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

It was a pleasure to serve you and we are happy knowing that you enjoy our structure, as well we are a hotel where the time returns to creating an atmosphere of the Porfirian era in its glory, its great stained glass Tiffany us approaching the Art Noveau style at its finest. It is very good to know who had... More

Usa
1 review
5 of 5 stars Reviewed 1 week ago

By far the nicest hotel I've ever stayed in, and at an amazing price. The location is wonderful - I don't think you could ask for anywhere better in Mexico City. Plus the room I stayed in had an amazing view of the zocalo. You are right in the heart of it all! The whole hotel is beautiful and has... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your words; it was a pleasure for us to assist you. Having the privilege of being located in one of the buildings with more history in the historic center of Mexico City, we care much facilities and preservation thereof in order to ensure that it always shine as the excellent example of beautiful architectural style "Art Nouveau"... More

Mexico
1 review
5 of 5 stars Reviewed 1 week ago

we felt like we were in 20 century begining and that is a magical experience because the service was really good and the rooms were really confortable, clean but there was a party on a saloon and it was really noisy so we could not sleep as good as we would like, but everything was excellent das ist mein land.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

We would like to thank you for taking the time to comment us. We feel very happy to know that you enjoyed the view you were able to appreciate form your room. Maybe next time you can visit our coffee Ciudad de Mexico, where you can enjoy our menu service. Be sure we always welcome our guests´ feedback in order... More

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#1 Family Hotel in Mexico City #2 Romantic Hotel in Mexico City #3 Luxury Hotel in Mexico City #5 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
Number of rooms
60

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