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All 282 Mexico City hotels

Gran Hotel Ciudad de Mexico

4.0 of 5 Hotel   |   Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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91%
Ranked #3 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Daniel S Ellington, Connecticut
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910 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Ellington, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

I had read the positive reviews and saw the wonderful pictures, but this hotel was better than I expected. There are so many things that were great: 1) The hotel is as elegant as pictured. Champagne on arrival, birds in the lobby, it is straight out of the Porfiriato. 2) Location: steps from El Zocalo, a block from Av Madero... More

Was this review helpful? Yes 1
New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is not only in a perfect location in Mexico City, it boasts a staff that rivals any Ritz-Carlton. The hotel crew is friendly, articulate, attentive and they anticipate your needs before you even ask. The building itself is beautiful and historically important with Tiffany stained glass ceilings and wrought iron balconies, it has been in several movies. The... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely historic and classy hotel located in Zocalo Square. Definitely going to go back next time I'm in Mexico City. Make sure you make it to the rooftop patio for drinks at least once. The view and ambience is magical. The staff are amazingly helpful and all wear classy old uniforms that really add to the experience. The only complaint... More

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel made my dad and I feel very much at home, but like a King and Queen at the same time! Jaime, who works at the door, gave us such a great service, always with a kind smile and a warm heart. The restaurant's food is very delicious and the view from the top is perfect!! Right in the... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind preference and for allowing us to serve you with the best service. At the hotel we strive much the treatment our guests to the point that sit at home. This attitude of service is part of our efforts to transmitting to our guests how special and unique that is for us. For these reasons we... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel restaurant overlooked the city and was simply amazing! Even more amazing was Jaime standing in uniform at the entrance to offer any suggestion or help. He spoke perfect English and was a 'knight in shining armor'! Kudos to him for being such a great representative of the hotel!

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We really appreciate your kindly review about your recent stay with us as well as your special mention about our colleague Jaime; as you mentioned we have a professional staff, besides our amazing building and wonderful location will make your stay an unforgettable experience. More

Finland
Top Contributor
50 reviews 50 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for five nights in a deluxe queen room in July/August 2014 while on a tour of South America. The hotel is located smack in the middle of the historic center so it’s extremely well situated for touring (even on foot) that part of the city. However, it takes forever in rush hour to get... More

Was this review helpful? Yes 3
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for take the time to provide us your perception about your latest stay at Gran Hotel Ciudad de Mexico, for us our guest’s opinion are extremely important because it allows us to identify opportunity areas and work on them. We are deeply sorry to know that during your stay with us you did not found it as great... More

Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This lovely old and charmingly decorated hotel is in a good location in Mexico City right on a corner of the Zocalo. The room was quiet. The bed was comfortable and the staff were friendly and helpful at all times. We enjoyed our three nights staying there.

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Was this review helpful? Yes 1
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here a week. As others have noted the hotel staff is exceptionally courteous and helpful. The hotel is beautiful and our room and bathroom were large, nicely decorated and kept very clean. The welcome gift was a very nice touch! The hotel's location was great for what we wanted to see; many places were in easy walking distance... More

Was this review helpful? Yes 3
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

It is a pleasure knowing that your stay with us was extremely gratifying; we have beautiful rooms decorated with a unique design that transported it to our old Mexico. Given that we are in the city centre we have many noise who because some conflict did our guests however we will try to not cause problems during your stay. Our... More

Carefree, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the very start we liked this hotel - the location, its splendor, the room with the view of the Zocalo, the service, just everything. A minor problem with the curtains was fixed in half an hour - very impressive.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We really appreciate your kind review. It is nice to know that you really enjoyed your stay and the Hotel´s architecture. Staying in Gran Hotel de la Ciudad de Mexico is such a wonderful experience, . We hope we can welcome you again soon! More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Gran for 3 nights and 4 days. It lives up to its name and reputation. Everybody at the hotel was courteous, helpful and friendly. Their hospitality made our stay very comfortable. The people at the front desk would answer our questions very patiently because we spoke very little Spanish and had a lot of questions The... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We really appreciate your kind review. It is nice to know that you really enjoyed your stay and the Hotel´s architecture. Staying in Gran Hotel de la Ciudad de Mexico is such a wonderful experience. We hope we can welcome you again soon! More

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#1 Family Hotel in Mexico City #2 Romantic Hotel in Mexico City #3 Luxury Hotel in Mexico City #4 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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