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All 279 Mexico City hotels

Gran Hotel Ciudad de Mexico

4.0 of 5 Hotel   |   Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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90%
Ranked #3 of 279 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Efrain A Mexico
  • Reviews (838)
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838 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent location, in the zócalo of Ciudad de México, a magnificent architecture, design and a invaluable staff comprised by Salvador, José Luis y Sergio. A great experience with unique details in the room, in the service and in the ambience of the hotel...a place to recommend

Review collected in partnership with this hotel

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Usa
1 review
5 of 5 stars Reviewed yesterday NEW

excellent view of the zocalo, amazing structures I enjoy it very much, everything close by, nice stores, restaurants with music and entertainer, overall, I recommend to anyone who wants to travel to Mexico City to stay in this hotel, it is a living history building. thank you all the personal I was impress.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Moscow, Russia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in Gran Hotel for 1 night during our stop over in Mexico. It was an amazing experience! There is not a single negative word I could say. First of all, great location at the heart of Mexico. Secondly, incredible interior starting from old elevator (it is possible to use it only with concierge's help, unfortunately!), roof made of... More

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Being me means that would go for the modern looking, clean lines hotel. I chose to stay at the Gran Hotel Ciudad de Mexico out of curiosity for their photos and history. Well, I think the description and photos fall short with the awesome customer service and magnificence of this place and location. Right on el Zocalo you couldn't ask... More

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GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for taking the time for sharing your review. It’s a pleasure to know you enjoyed the experience of Gran Hotel Ciudad de Mexico; its mission is to take back in time our guests through its architecture, history and decoration as well as make you feel at home with an exceptional and personalized service. We look forward... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family and I enjoyed this hotel because of its location, the staff and beautiful architecture. We purchased the breakfast package which was a great value. Everything was clean and working. they also provide drivers wherever you need to go at a reasonable cost.

Was this review helpful? Yes 1
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

We are glad to know you and your family enjoyed the stay at Gran Hotel Ciudad de México. We are not only well known for being located right in main square "Zocalo" , but also because our personalized service. Our staff will be always at your disposition before, during and after your stay. In everything you might need like ground... More

mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am writing this review in english just to let non spanish speaking people read my comments. My dad and I stayed for one night in the hotel. If you pay a visit to this hotel make sure you read the history as it is very rich. Rooms are not that impressive but we had a good sleep and enjoyed... More

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GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for your comments and for the mention of our collaborators, we feel proud to know that you carried a great memory of them. Gran Hotel Ciudad de México we proudly serve with dedication and professionalism to achieve the total satisfaction of our guests. It’s always a pleasure to know you enjoyed our rooftop restaurant "Terraza" which... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The food was amazing and the staff even better. They communicated with us throughout the meal and constantly brought things for us to try. They knew what we wanted without having to really say anything at all. Learned a lot about Mexican food and drinks and the atmosphere as well.

Was this review helpful? Yes 3
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you very much for your review, for us it is a pleasure to know that you enjoyed your stay with us as well as our service and food. As we are located in the Historical Centre, we are a hotel well known as a historical building and certificated with an award called “Tesoros de Mexico”; certification that reward the... More

Miami
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I want to be very informative. The location is good - in front of the main historical plaza in Mexico City. But at the same time there is not even a good restaurant in walking distance from here. But they do have good shopping. The building is beautiful and impress on its own. The two things that bothered me the... More

Was this review helpful? Yes 2
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for taking your time and write us a review about your stay with us. It is a shame to know that the experience with us is not completely satisfactory. As we are located in the Historical Centre, we are a hotel well known as a historical building and certificated with an award called “Tesoros de Mexico”; certification that... More

Oxford, UK
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As so many reports mention, this is an efficiently run, elegant and interesting hotel right in the centre of the city. It has few faults: the suite we had was large, well furnished and nicely serviced with a great view over the busy Zocalo and we found the staff to be uniformly helpful and polite. Breakfast in the small Cafe... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel took us by surprise. We have stayed in many hotels around the world and most end up as not being as impressive as their pictures, but the Gran Hotel is every bit as grand as it looks.But what made this hotel for us such a great place to stay was a combination of everything. The location is amongst... More

Was this review helpful? Yes 4
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review

We really enjoyed reading your review; it is rewarding to know we exceed your expectations. As you well mentioned, in Gran Hotel Ciudad de México our entire staff serves with professionalism and dedication to achieve the entire satisfaction of our guest, we are proud people who enjoy generate unique experiences for our guests through our work, architecture, culture and history.... More

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#2 Family Hotel in Mexico City #2 Romantic Hotel in Mexico City #3 Luxury Hotel in Mexico City #6 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
Number of rooms
60

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