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All 283 Mexico City hotels

Gran Hotel Ciudad de Mexico

4.0 of 5 Hotel   |   Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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Gran Hotel Ciudad de Mexico
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91%
Ranked #3 of 283 Hotels in Mexico City
Certificate of Excellence 2014
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937 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Looking out across the expansive zocalo to the palacio nacional and cathedral in the heart of mexico city's centro historico, the location cannot be beaten. Then there's the spectacular Tiffany designed glass ceiling, the friendliness and truly 5-star attentiveness of the staff and some of the best breakfasts we've had in mexico. Our room (junior suite) was of ample size,... More

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Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Awesome view from a Zocalo suite. Hotel itself is pretty old but has been maintained quite well. We love the old worldly ambience. It's like stepping back in time. Service is great. Amazing and very friendly staff.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Townsville, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel and the concierge took our bags instantly, we were welcomed with a glass of nice sparkling wine as we signed in, on arrival to our room we were pleasantly surprised by the little gift nibbles on a plate and luxurious room...which was serviced to a high standard each day.The staff went beyond to be helpful,... More

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Dublin, Ireland
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in June on my honeymoon after a week in a resort in Cancun, wanted to see the real mexico! Location was excellent. Beautiful reception area. Rooms a little dated but lovely view over the Zolaco. We were aware there would be noise in the morning do did not bother us. Breakfast was only average, but many cafés nearby.... More

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Cutchogue, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spacious room, courteous service, reliable information --- we were delighted with this hotel, and will return. Unexpected advantages were the convenience of good cuisine on the rooftop restaurant and in the ground floor cafe, as well as the relief from city noise that the room gave us.

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Oshawa, Canada
Top Contributor
111 reviews 111 reviews
53 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed one night, as this was a layover on our way to celebrate our 25th anniversary, however this historic hotel boasts all the conveniences of a 5 star hotel. What really makes this hotel special is the amazing customer service that the staff offers to it's guests. We stayed in a suite overlooking the square and the view... More

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for share your review about your stay with us. As you kindly mentioned, we have different beautiful kind of rooms with an amazing view of the Zocalo as well as rooms with internal view for travelers who prefer a quieter stay; additionally we offer services such as concierge assistance, free Wi -Fi Internet access in all hotel areas,... More

Nelson, New Zealand
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the Hotel and the room, even more the roof top restaurant. Breakfast was very good. Reception crew (partially) very friendly and helpfull. "Hotel owned Taxi" for a drive within the Historical Center was far too expensive (asked for 150 Pesos!)

Review collected in partnership with this hotel

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for share your comment about your stay with us, we are proud to know that you enjoyed it. About the restaurants all weekends at our Terraza we have buffet service until 18:00 after that time our carte service is available, but in our lobby we have another restaurant called “ Café Ciudad de Mexico” with delicious breakfast and... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful stay at The Gran Hotel. Great service, excellent resturants with delicious food. The rooms were very comfortable, spacious and spotlessly clean. The staff was very helpful. The location is perfect. I am planning to return in the near future.

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Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

We appreciate your review about your latest stay with us. As our priority is our guests’ satisfaction, we have a professional team who will support you with all your needs before, during and after your stay. As you kindly mentioned we have a beautiful restaurant with a spectacular view of the Zocalo, where our guests are able to enjoy this... More

Eynon, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful architecture, excellent service, lovely restaurant with delicious food. Comfortable spotless rooms, every amenity and perfect location. Making plans to return, if you are looking for a wonderful place to stay this is a must.

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind review as well as your mention to our staff members. At Gran Hotel Ciudad de Mexico, we have a professional staff group prepared and with the best disposition to offer for all our guests an incredible stay. We will be happy to welcome you very soon. More

Italia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff at reception was gentle in receiving us. The deluxe room was spacious (I booked on their website with breakfast included) vith view on the front street (no Plaza). We liked the bathtub but felt a bit cold during the night and the ventilation system was only for AC (no warm), so we used the electric heater in the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Carlos R, General Director at Gran Hotel Ciudad de Mexico, responded to this review

Thank you for your kind review. Is decorous to know that you enjoyed everything in the Hotel. Our decoration is made according “Art Nouveau Style”, as ceiling El Gran Hotel de la Ciudad de Mexico has a Tiffany stained glass, the building is considered the most beautiful and sumptuous of the capital city. Talking about our location, it is very... More

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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