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InterContinental Presidente Mexico City

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Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
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InterContinental Presidente Mexico City
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1,054 Reviews from our TripAdvisor Community

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Chula Vista, California
Level Contributor
201 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you are attending a concert at the Auditorio Nacional by far this is your best option as you are 1 block away from 5 star premises. The hotel is not cheap but is very close to excellent restaurants and nightlife. In front also of Parque de Chapultepec and one of Mexico City's main attraction: Castillo de Chapultepec. Overall highly... More 

Helpful?
Thank MEXUS
toronto
Level Contributor
100 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights and found the room to be quite nice. Clean lots of towels, and a good size. They even had a TV connector for our computer which enabled us to easily access Netflix and our DVDs. We ordered room service several times and found the soup to be hot and delicious but all other hot dishes... More 

Helpful?
Thank margaritaholiday
South Plainfield, New Jersey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is well located and not too far from the Nikko/Hyatt Regency and other properties. Checkin was indeed excellent with very proactive and excellent service from the representative at the IHG desk. Rooms are fine and the lobby area has an open format that's good for socializing. I did not see a nice 24-hour coffee shop such as those... More 

Helpful?
Thank Raghu M
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and mostly for taking the time to share your feedback with us. I am glad to know you enjoyed our updated rooms and facilities. I apologize that your recent stay did not meet expectations. I will send to you a direct message in order to give you an answer... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a few days. Disappointed that had to pay for WiFi!! WiFi is now a must provide and asking you to pay for WiFi is like asking you to pay for water in bathroom..... Also disappointed that business centre charges for printing one sheet of A4 for boarding pass!! Room OK. food OK if a little overpriced for what... More 

Helpful?
Thank ley l
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and particularly for taking the time to share your feedback with us. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Regarding internet service, we will share your comments with our TI department, in order to improve it; about... More 

Belmont, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is wonderful, especially the ones in the club lounge. The food in the lounge is wonderful too. I will definitely use this hotel again especially on longer business trips. Eating out every night is way too taxing for the body. Having the option of relaxing in the club lounge eating simpler finger foods is much better for my... More 

Helpful?
Thank HTey
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for your feedback about your recent stay at our hotel. I am pleased to hear your stay was great and you enjoyed our refurbished Club Lounge, which has a completely new concept, offers a magnificent views of the City and a marvelous Food & Beverages service. We will be honored to welcome... More 

Nagasaki, Japan
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They just finished the renewal of all the rooms including the suites. They chose to use textiles designed by Pineda Covalin who base their designs in Mexican traditional textiles. The service was better than expected. We had a week full of meetings and presentations and it all worked just fine. What I liked most about the room (besides the breathtaking... More 

Helpful?
Thank Martha N
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and mostly for sharing your great comments about your recent stay with us. I am glad to hear your stay was great, liked our bedding Mexican design and fantastic City views. We will be honored to welcome you back again soon and provide you the same remarkable service you deserve. Kind regards, Guillermo... More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Modern, updated rooms in an ideal location with excellent room views on the higher floors. The rooms are sleek and comfortable. The restaurant selection is first rate and numerous, and the fitness facilities offer a great selection of cardio and free weights. the Fitness to Go program gives the ability to leave the gym clothes at home, as they will... More 

Helpful?
Thank capriskman
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your candid review of our hotel. I am pleased to hear you enjoyed your stay with us and the "Gym to go" service. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Guillermo Valencia V. General Manager More 

Long Island, NY
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I spent 6 nights at the InterContinental in Polanco during Christmas week. We chose this hotel because of its location, which is in a very safe upscale walkable area. We also explored other areas of the city using the metro. It was an easy direct run to Bazaar Sabado in San Angel from a line very close... More 

Helpful?
1 Thank tennisbobbie
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and particularly for taking the time to share your comments about your recent stay with us. I am happy to know you had a great stay, you celebrate Christmas at our restaurant and that the service provided by our Concierge team was extraordinary. We will be pleased to welcome you back again in... More 

los angeles
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2016

My first impression as I walked into the hotel lobby was a little disappointment as it was a little outdated (60's or 70's?). There's a beautiful centerpiece sculpture that's stunning but the grey painted areas might look a lot fresher replaced with wood or metal paneling, something to make it less dull and outdated. There were big festive pinatas hanging... More 

Helpful?
Thank W C
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for sharing your great comments about your recent stay at Presidente InterContinental Mexico City. I am pleased to know that your and your parents' stay were wonderful and enjoyed our service and updated rooms which has an amazing view of the City. We will be honored to have the opportunity to welcome you back again soon... More 

Cambridge, United Kingdom
Level Contributor
734 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

We had the great pleasure of staying here. It is a modern,chic hotel with great food options including an authentic Gourmet Mexican option. The rooms are tastefully and elegantly done with comfortable beds are lovely showers. The views from all rooms are superb. The breakfasts are well stocked with standard and Mexican options, a nice touch. The executive lounge on... More 

Helpful?
Thank otolith
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear Guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for sharing your great comments about your last visit. I am glad to hear you enjoyed our updated rooms, breakfast, location, Spa, Club Lounge and mostly the service provided in these areas and during your entire stay. We will be looking forward to welcome you back again in... More 

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
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