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InterContinental Presidente Mexico City

4.0 of 5
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Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
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InterContinental Presidente Mexico City
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Ranked #37 of 295 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 2 days ago
Robert S
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909 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed using reward points. And a good choice. In a very nice area (Polanco) with lots of bars and restaurants nearby. A 5 Min walk to metro (Auditorium). Room had 2 double beds, not huge but ok for the family of 4. Starbucks, Krispy Kreme and a 7-11 opposite.good service, plenty of restaurants in the hotel if you want them... More 

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New York City, New York
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I travel to Mexico City a few times a year for work, and this is the only place that I ever plan to stay when I go there. The property itself is located in a beautiful part of Mexico City - Polanco - that has amazing bars, restaurants and shops. The hotel was under renovation when I last stayed there,... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your loyalty and preference; it is important for us to receive feedback from our frequent guests. It makes me happy to know that you liked our updated rooms, that you enjoyed our “Epicentro Gin & Tonic Bar” and our Italian restaurant “Alfredo Di Roma”. We will be honored to welcome you back again... More 

Ribeirao Preto, SP
Level Contributor
138 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Located at Colônia Polancos,one of the best sectors in town,close ti the best shopping and dining area of Mexican Capital, the hotel is very comfortable surgiu large rooms and all the facilities of a first class propriety.

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for writing your comments about your experience with us. It is a pleasure to know that your stay was great, that you enjoyed our privileged location and our updated rooms. We will be pleased to welcome you back soon. Best regards, Guillermo Valencia V. General Manager More 

Sydney, Australia
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. It's well located in a safe part of town. The security was tight but blended into the background. I felt safe the entire time but know there was heavy security around. There is an excellent bar downstairs. Breakfast isn't brilliant but it's ok. The room was spacious, clean and well laid out. I would highly recommend.

Was this review helpful? Yes
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for writing your comments about your stay with us. It is great to know that our rooms, location, security and the food and beverage services were what you expected. We look forward to welcome you back again in the near future. Warm regards, Guillermo Valencia V. General Manager More 

Bogota, Colombia
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here some years ago and it was tired. That has changed very much for the better. I had one of the newly refurbished rooms and was very pleasantly surprised by the quality of the furnishings, bed, bed linen, coffee pod machine, ipod docking stations although not the new connector. The bathroom and shower were also good quality. A... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, I appreciate your preference and most of all for taking the time to letting us know your comments about our hotel. It is pleasant to receive our frequent guests and surprise them with our new image; it is also good to know that you enjoyed every detail during your stay with us. About the inconvenient at the bar,... More 

Daventry, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a convention and was very pleased with the quality of the hotel Rooms where great quality and a good selection of eating choices in the Hotel I eat with the convention most times however on one night i ate in the italian Restaurant they have and was great quality with good service normally i stay in the... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for sharing your great comments about your stay with us. I am glad you enjoyed our updated facilities, restaurants and the service provided. It will be a pleasure to welcome you back again in the near future to provide the same good service. Best regards, Guillermo Valencia V.... More 

Roatan, Bay Island
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time staying at this hotel and not quite sure what was I getting myself into since I didn't know the property. Well least that I know is that I was in for a nice pleasant surprise....once I arrived the lobby (as a first impression) did its job in setting the mood for the rest of my stay. Clean, contemporary,... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for sharing your great experience. I am glad we exceeded your expectations with our updated and sophisticated facilities, exceptional view and the service provided that made you feel at home. It is good to know that you liked our Dalí’s exhibition too. It will be a pleasure to... More 

Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've got a room in the floor 31. Seems the hotel is partially renovated as a friend in floor 19 got a normal room, but mine was completely new. beyond new, furniture was really nice and very high quality, including bathroom. Area is really good, full of restaurants and places to walk around beyond the excellent room, service has been... More 

Was this review helpful? Yes
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest Thank you for your preference and most of all for sharing your experience during your stay with us. I am glad you enjoyed our updated rooms, restaurants and the service provided; as you noticed, we are still renovating the hotel completely. We would like to welcome you cack again in the near future to provide you the same... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay in the Presidente. Very nice and modern rooms, fantastic bed!! The service is great and very friendly and helpful employees makes you feel welcome. Although the hotel has many rooms i didn't experience that is a problem.

Was this review helpful? Yes
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for sharing your comments about our hotel. It is so pleasant to know that you enjoyed our updated rooms and the service provided overcome your expectations. We hope to welcome you back again in the near future. Regards, Guillermo Valencia V. General Manager More 

Markham, Canada
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Centrally located in an upscale neighborhood. Plenty of restaurants to pick from on the property and within a short walking distance. Hotel staff in both friendly and helpful. The National Mexico Museum is right across the street of a buy intersection.

Was this review helpful? Yes
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City and for taking the time to share your comments about our hotel. I am glad you enjoyed our hotel, the upscale location and most of all the service provided. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Guillermo Valencia V. General Manager More 

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