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InterContinental Presidente Mexico City

4.0 of 5 Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
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Certificate of Excellence 2014
InterContinental Presidente Mexico City
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InterContinental Presidente Mexico City
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806 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel is going through a badly needed renovation, they keep noises to a minimum but if you are on a high floor you might hear them. I stayed at one of their new rooms. The room was nice, a little small but with a nice view overlooking the park. The bathroom sink is on the bedroom side so not... More 

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Sao Paulo, SP
Top Contributor
116 reviews 116 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My second time here, both for business; the hotel is located in a safe and exclusive area, close to excellent restaurants. In general service is good as the staff has been trained for many years. But..beware of the noise (from 9am to 6pm) as the hotel is undergoing renovations. Pros: Hotel has several good restaurants; location in Polanco district is... More 

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Porto Alegre, RS
Top Contributor
74 reviews 74 reviews
39 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After some time I decided return to the Intercontinental Presidente. Quite good hotel, mainly after renew the rooms. Nice location and breakfast are the high points of this property. Enjoy the pictures.

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Valencia, Spain
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location in comfortable upscale neighbourhood giving you safe and fun evenings to entertain you business clients. The hotel itself has some wonderful restaurants including Zen ( upscale Chinese) and Italian. Splurge a little to get the executive rooms as the private lounge for breakfast, and afternoon tea/cocktails is well worth including the privacy and views from the various rooms.... More 

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Senior Contributor
32 reviews 32 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nothing wrong, but also nothing really great in this hotel. Decoration starts to date quite significantly, especially the bathroom area and the lobby and public areas. The breakfast area is somewhat cramped making it rather unpleasant.

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Bogota, Colombia
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I traveled for business and this hotel is perfectly located to have the best stay in Mexico City. The room was renovated, everything inside was very nice and new, I was very glad to see that since this is not my first time at the Presidente. I have stayed in other hotels in the area but this is the one... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for taking the time to share your comments about our hotel. I am pleased that our renovated rooms where perfectly decorated and outstanding but most of all that you enjoyed the service provided, unfortunately we are still under a total makeover and we are working in our soundproofing system. We look forward... More 

Bentonville, Arkansas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this hotel on business travel. This was my second stay at this hotel and second review. During the first stay June 2012, I rated the hotel three stars. At that time the hotel was nice in the lobby area and restaurants, but the rooms were dated and were not clean. The second visit was much better.... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference, and most of all for taking the time to give us feedback about our hotel. I am glad you enjoyed our updated rooms and most of all our ladies floor. We look forward to having you stay with us again. Sincerely, Guillermo Valencia V. General Manage More 

Saint Louis, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have had the opportunity to travel much, and this hotel has surprised us, positively in every way, but especially in client services. I will include a list of people that deserve mentioning: Club Lounge: Cap. Dominguez, Cap. Felipe, Cap. Federico, Cap. Raul. Treated me like I was some queen or something, wow! really going the extra... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and most of all for taking the time to share such a wonderful comment about our hotel. I am glad our hotel went beyond your expectations in every single aspect due to service; I will congratulate my staff for their great performance during your stay. We hope to have the opportunity to serve... More 

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not my first stay ; stayed here couple of times before . Upon checkin they warn you for noise between 9am-6pm as they rebuilt (rooms?) ; but forget to tell you you can hear your neighbor sneeze or talk at 4am. Waking up due to jetlag early morning and looking at the alarm clock it said 11pm. Another... More 

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Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for taking the time to give us feedback about our hotel. First of all I would like to apologize for the inconveniences experienced during your stay with us. Regarding on your comments about your neighbor’s noise, I would like to share with you that we are working to improve our soundproofing system.... More 

Santiago, Region Metropolitana, Chile
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Well located, fair rates, Excellent service. The rooms are a little bit small and uncomfortable due to this but fancy and well decorated, the thing is the hotel has not been redecorated in the lobby and bar areas feeling a lack Of ambient and not being invited to stay there and having Fun. There is no pool There is good... More 

Was this review helpful? Yes
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and most of all for taking the time to write a review about your stay with us. I am glad you enjoyed our location and our renovated rooms. We are still under a total hotel’s renovation improving all our facilities. We look forward to having you stay with us again. Sincerely, Guillermo Valencia... More 

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Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#19 Luxury Hotel in Mexico City
#22 Business Hotel in Mexico City
#32 Family Hotel in Mexico City

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