We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Presidente Mexico City

4.0 of 5 Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
InterContinental Presidente Mexico City
Professional photos View all
Browse nearby
InterContinental Presidente Mexico City
Write a Review

756 reviews from our community

Traveler rating
    330
    217
    126
    54
    29
See reviews for
67
83
66
466
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (756)
  • Mar-May only
    (176)
  • Jun-Aug only
    (197)
  • Sep-Nov only
    (195)
  • Dec-Feb only
    (188)
All months
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a recent business trip to Mexico City. Staff were very attentive and service at restaurants and in the room were all very excellent. I had a great experience and found everyone very pleasant.

Was this review helpful? Yes
New York City, New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 3 nights on a business trip to Mexico. Decent place to stay for business as it is well located (Polanco) and had very good staff. Ongoing construction was bothersome and bathrooms were only okay. Room walls were THIN, so i could hear my neighbor talking, showering, breathing, etc. Not sure would stay again if 4... More 

Was this review helpful? Yes
San Francisco, California
Top Contributor
94 reviews 94 reviews
60 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just stayed at the Intercontinental for 3 nights on a business trip. This is an overall suitable hotel based on my experience, yet is not the best hotel in the Polanco district. My room was recently renovated and looked very new and clean. Unfortunately, the details of the room remind me of a holiday inn type of room, rather... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Been to this hotel about two years ago and had a great stay. This time some floors were renovated (which were needed) but it seems that service is in decline. Being IHG top level member you're used to being treated as a family member but it seems that in this hotel they will not even try to help you but... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Presidente Mexico City, responded to this review

Dear iophir, Thank you for being one of our IHG Rewards Club Members and writing us feedback. I am happy that you found our newly renovated areas to be nice and adequate. However, it is regrettable that the level of service you received was a disappointment. I have taken note of your comments and will work on staff training to... More 

Monterrey, Mexico
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at the hotel many times in the past. Even though the room decor and design is a bit outdated, Its location, restaurants and ambiance is outstanding. The rooms are in the process of being remodeled and apparently are very nice. We stayed in one of the older rooms since no new rooms had a king bed available... More 

Was this review helpful? Yes 1
San Juan, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always enjoy staying here when I travel to Mexico City on business. Rooms are clean and comfortable. This trip they did leave me with no coffee filter refills one morning, a no-no for me. Their Club Lounge on 39th floor is fantastic...great service up there both at breakfast and in the evening. Will keep going back...

Was this review helpful? Yes
Sao Paulo, SP
Top Contributor
93 reviews 93 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice neighborhood and great view from room. Hotel has many restaurants and a spectacular bar with live music. You also have options on a walking distance. Club Lunge offers private breakfast and happy hour, with drinks and appetizers. Room is very spacious and very good bathroom with amenities. Concierge is very helpful. I had a great massage in SPA and... More 

Was this review helpful? Yes
Mogi Mirim, SP
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 3 nights in the hotel for business meetings in the region. Hotel is very clean and organized with very friendly staff. Room size is very good, cleanliness is perfect.Breakfast is excellent. Good restaurants in walking distance.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week for a business conference. The hotel had everything we needed and due to the nature of our trip, we didn't ever leave until it was time to go home. The staff was fantastic, friendly, and helpful. They have staff that speak English and I assume a variety of other languages. The hotel has 8... More 

Was this review helpful? Yes 1
Old Bethpage, New York, USA
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got here around 3pm, room was ready and clean. Wanted 'updated' room but didn't want to hear construction which went til 5pm. Took 'non-updated' room and it was absolutely OK. Solid bar/restaurant for traveler like me from NY. Many restaurants and bars in walking distance. 20 minutes to airport without traffic @ 5am 😃

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental Presidente Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, IHG, Hotels.com, Cheap Tickets, Agoda, Despegar.com, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your InterContinental Presidente Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#20 Luxury Hotel in Mexico City
#21 Family Hotel in Mexico City
#24 Business Hotel in Mexico City

169 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (148)
Viewed
View from room (35)
Viewed
Room/suite (50)
Viewed
Business center/function rooms (3)
Viewed
Dining (8)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (10)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Dining (5)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay