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Sheraton Santa Fe, Mexico City

4.0 of 5 Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
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Certificate of Excellence 2014
Sheraton Santa Fe, Mexico City
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Sheraton Santa Fe, Mexico City
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115 reviews from our community

Traveler rating
    44
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    6
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Santa Fe, Mexico City
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north carolina
Top Contributor
234 reviews 234 reviews
45 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed October 16, 2013

I stayed here for a short 2 night visit for a business trip. The hotel communicated to me nearly immediately after I made my reservation with transportation suggestions and things to do. Upon arrival I was greeted cordially by each of the hotel staff who answered all my questions during my visit. My room was a suite and it was... More

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Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, It is great to read that even though it was a short trip, you had a wonderful stay with us. We look forward to receive you again and hopefully you can take more time to spend with us and visit some places that our great Mexico City has to offer. We will be waiting your next visit with... More

Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 10, 2013 via mobile

I like the lounge on the 9th floor. Services for breakfast there was wonderful & light snack + wine for dinner was a dream. Room was spacious, clean & quiet. Checking in close to midnight was not ideal. There was actually a line to check in. I stayed for 2 weeks & really enjoy the friendly staff who constantly made... More

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, We hope you are enjoying a beautiful day. We want to thank you for taking the time to let us know your amazing reviews with us. You can be sure we will share your incredible comments with our Guest Service Staff who will be excited to know that all their efforts in providing warm and comfort are appreciated.... More

Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

This is my second stay. I have been given one of the newly furnished rooms. This is now a great choice. Rooms very confortable, shower great, bed good. Overall good Hotel. Outside the room, the breakfast area / garden is excellent. Extras are always expensive, but the improvements to the rooms will make me come back again.

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, I would like to let you know that it is a pleasure for us receiving you again at Sheraton Santa Fe, our primary concern is giving a memorable experience to our guests, thank you for let us know with your kind reviews that you enjoyed your last stay with us, your comments really inspire and motivate our staff... More

Medellin, Colombia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 12, 2013

Instead of be one of the oldest hotels in the area, It is a comfortable hotel, nice view, nice food, there's variety, good taste, and local food restaurant with delicious menu, excellent service, extremely clean, room are so spacious and great bathroom facilities, quiet, perfect for business trips. The Wifi access is a opportunity area.

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Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear Tatiana, We hope you are having an excellent day. We want to thank you for taking the time to share your amazing reviews with us. It is also great to hear that our service, atmosphere, location and facilities fulfilled your travelling needs, creating a memorable experience with us here at Sheraton Santa Fe. Thank you for letting us know... More

Rio De Janeiro
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2013

I have stayed at this hotel twice on business trips, and the latter was for an entire month. Rooms are big and comfortable, with a small kitchen and great bathroom facilities; staff is really friendly and breakfast and meals in genereal are superb. Nice fitness area too. The Santa Fe area is somehow far from the touristic sites, but it's... More

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Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, We are delighted to know you enjoyed your last stay at Sheraton Santa Fe. We truly appreciate your amazing comments about our facilities, service and our location. Indeed Santa Fe area has lots of interesting places such as restaurants, bars, pubs and shopping malls that complement your stay with amazing experiences. Likewise if you want to enjoy our... More

Kirkland, Washington
Top Contributor
57 reviews 57 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 20, 2013

This is one of the older hotels in the new Santa Fe area of Mexico City. It has 70's Sheraton signature interior glass elevators, and an exterior look and feel to match. The style has come full circle so that instead of looking tired, it looks cool and hip. The rooms are very spacious and comfortable, and the staff is... More

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, Hope you are enjoying a wonderful day. Thanks for taking the time to share your kind comments with us. We are thrilled to hear that you really enjoyed your stay, and knowing our service fulfilled your needs it is in answer that our efforts in providing you warm and comfort exceed your expectations; on behalf of our entire... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 29, 2013

The Sheraton Suites Santa Fe has large and accommodating hotel rooms. There is plenty of room to work, relax and entertain a couple of friends or colleagues should you desire. I stayed at the Sheraton Suites Santa Fe for 5 nights and enjoyed my stay. The room was very clean albeit in need of an update in terms of carpeting,... More

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, Thank you for choosing Sheraton Santa Fe for your lodging needs. It is great to know that you enjoyed the space and comfort of our rooms, regarding to the carpeting, and furniture we are glad to let you know we are renovating all our rooms, this way you can still chill and relax in a renovated environment, always... More

Bangalore, Karnataka, India
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 28, 2013

I stayed at the Sheraton Suites in Santa Fe (an upmarket business district on the outskirts) Mexico City, for a long stay recently. The room was quite impressive (although a bit pricey I think) - spacious and neatly laid out with a lot of attention to details such as wiring, plumbing etc. Very sleek and efficient place, ideal for a... More

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, We appreciate your comments regarding your recent experience at Sheraton Santa Fe. It was a pleasure receiving you for your long stay business trip. Likewise we are glad to know our rooms and facilities fulfilled your travelling needs. As you mentioned in your reviews, Santa Fe besides of being a corporate area has to offer to our guests’... More

Top Contributor
52 reviews 52 reviews
52 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 9, 2013

I had a good experience on my prior stay to this part of Mexico City. So I decided to stay here for my three weeks back and forth. The hotel is close to plenty of spots to eat and shopping centers. If you have to go to Mexico City proper make sure you leave with some time anticipated. Now the... More

Was this review helpful? Yes
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, Thank you for taking the time to share your feedback with us. It is so exciting to know you liked Sheraton Santa Fe for your business and leisure trips to Mexico City. One of the greatest things of Santa Fe area is that it can adequate to everyone’s needs, as you mentioned before we are surrounded by restaurants,... More

VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 4, 2013

This is a great hotel located in the heart of the city, next to the US Embassy. The angel sits in front of the hotel, and the double-decker tour buses stop across the street. The museum and Castillo are about a mile down Reform. Both are must sees during a trip to D.F. The bar located downstairs has mariachis but... More

Was this review helpful? Yes 1
Sheraton238, Director de Recepción at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, We appreciate you shared your comments with us. We are glad to read you enjoyed your trip to Mexico City and it´s wonderful surroundings. It will be lovely to have you here at Sheraton Santa Fe in your next trip to Mexico City, our concierge department would be thrilled to show you the Santa Fe area and the... More

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Additional Information about Sheraton Santa Fe, Mexico City

Address: Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Santa Fe, Mexico City 4*
Number of rooms: 190
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Also Known As:
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Santa Fe, Mexico City

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