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Sheraton Santa Fe, Mexico City

4.0 of 5 Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
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Certificate of Excellence 2014
Sheraton Santa Fe, Mexico City
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Sheraton Santa Fe, Mexico City
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104 reviews from our community

Traveler rating
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    10
    5
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aloha, Oregon
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Really nice place to stay. Architecture around the hotel is interesting and makes for a great first impression. Staff were friendly and willing to help. Front desk went smoothly and quickly. My room is very large with a wonderful view (7th floor). Airport pickup was perfect even though flight was a bit early. Nice restaurants in the area make this... More

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Sao Paulo, SP
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for two nights for a business trip and it was great - big comfortable room, great service & staff, they can help you with car service (important if you are a woman by yourself in Mexico City) - the whole experience was pretty good.

Was this review helpful? Yes
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, We appreciate your comments regarding your recent experience at Sheraton Santa Fe. It is amazing that you could enjoyed the Santa Fe area and its wonderful surroundings, even though you were on a short business trip at the same time we are glad to know our location in Santa Fe fulfilled your travelling needs. Likewise, we are pleased... More

Strongsville, Ohio
Top Contributor
173 reviews 173 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful property in a very convenient location. Staff is well trained, helpful, and fluent in English. Spacious well appointed rooms give you plenty of room for relaxing or even having a small business meeting. Internet service is a bit slow.

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Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, Hope you are having an excellent day. Thank you for taking the time to share your comments with us. We are truly grateful to hear such positive impressions of our location, staff, services and remodelling facilities. It is rewarding to know our efforts allow us to exceed your expectations. Nevertheless regarding to the internet service we are pleased... More

sweden
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed in this hotel due to a Seminar in the proximity of the hotel. The hotel itself was not my first choise due to the agreements of my company for the event, however I must say that was definitely the best alternative to stay in SF. The location is walking distance to the Santander place, in addition to that the... More

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Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

September 19th, 2014. Dear Guest, We hope you are doing excellent; we really appreciate your positive comments regarding your last experience with us, also we thank you for taking the time in sharing your detailed feedback. Thank you for let us know that the room facilities and our service exceeded your lodging needs, and it brought to you a wonderful... More

Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 8, 2014

In few square you find Marriott, Hilton and Sheraton, great chains with good services. Certainly you fidelity program will influence you to pick one !! Sheraton has large room, big common areas, clear and on the front desk a typical Mexican cuisine, for foreigners !!

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Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear guest, Hope you are enjoying a wonderful day. Thanks for taking the time to share your kind comments with us. We are thrilled to hear that you really enjoyed your stay, and knowing our service fulfilled your needs, it is in answer that our efforts in providing you warm and comfort exceed your expectations; on behalf of our entire... More

PS
Top Contributor
68 reviews 68 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

This is a very nice hotel to stay at when you are in the Santa Fe area of Mexico City. The employees that work there are just wonderful and want to help with anything that you need. The check in staff were all very friendly,as well as all of the hotel staff. We had a club floor and use of... More

Was this review helpful? Yes
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe I would like to thank you for staying with us and we hope you had a safe and nice trip back home Your feedback regarding your recent stay was brought to our attention by our Customer Service Department. We appreciate you taking your valuable time to fill it out. We are truly... More

Bogota
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed for two weeks for business. Rooms are spacious with a small living room. TV rotates and you have a nice tv lounge. Breakfast is decent with fruit and also some mexican traditionals. Easy to find taxis even at peak hours. You need to have mexican currency.. the won´t exchange any for you.

Was this review helpful? Yes
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, We hope you are doing excellent; we really appreciate your positive comments regarding your last experience with us, also we thank you for taking the time in sharing your detailed feedback, this way we can improve our facilities and service. We would like to let you know that the customer service week has a specific goal that it... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2014

At first I thought it was another business traveller hotel (more male oriented). The rooms however, were very spacious and had the feeling of a suite.... Amenities were great. Internet has a sub-charge which nowadays I find it a little less attractive, but the location was great, room service was great, and the staff nice and friendly. I will stay... More

Was this review helpful? Yes 1
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

July 29th, 2014. Dear Guest, On behalf of Sheraton Santa Fe I would like to thank you for staying with us and we hope you had a safe and nice trip back home, we appreciate you taking your valuable time to fill it out. We are truly glad to hear about your positive impression about the romos and the location.... More

München
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed June 20, 2014

one of the hotels in santa fe that offers walking distance to a number of businesses. So could we walk up the street to reach the office and think about it for Mexico ! The rooms are awesome spacious and made up of several ections and seperate clothing room.Spacous bathroom with walk-in shower. I had a room looking to the... More

Was this review helpful? Yes 1
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

June 22nd, 2014. Dear Mr. Caramellino, Hope you are doing great. Thank you for taking the time to share your comments with us. We are truly grateful to hear your positive impressions about our location, indeed Santa Fe has grown so much offering several options as you mention in business, but also you can spend a great time, including cultural,... More

Milford, Michigan
Top Contributor
167 reviews 167 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 20, 2014

great location. check in was great, rooms are great. Only issue I have is paying for internet. But, upgrade to club level and internet, club lounge, breakfast is included. The club breakfast was great food, and awesome service. A bit on the more expensive side, but this is Santa Fe.

Was this review helpful? Yes
Sheraton238, Lobby Ambassador at Sheraton Santa Fe, Mexico City, responded to this review

Dear Mr. Steve, Thanks a lot for your wonderful reviews about Sheraton Santa Fe. We are so excited to read that you liked and enjoyed our Sheraton Club and our just renew rooms. As well that the service provided to you during the check in met your expectations. Likewise I would like to share with you that all our guests... More

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Additional Information about Sheraton Santa Fe, Mexico City

Address: Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Santa Fe, Mexico City 4*
Number of rooms: 190
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Also Known As:
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Santa Fe, Mexico City

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