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All 280 Mexico City hotels

Hilton Mexico City Airport

3.5 of 5 Hotel   |   International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
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53%
Ranked #83 of 280 hotels in Mexico City
A recent review
3 of 5 stars reviewed yesterday
David D Las Vegas, United States
  • Reviews (484)
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484 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Las Vegas, United States
1 review
3 of 5 stars Reviewed yesterday NEW

My 2 night stay was ok, the staff was great but I just could not get very much sleep because of the noise going on outside my room. There was so much background noise from the airport operations and sirens from police.

Review collected in partnership with Hilton Hotels & Resorts

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Swampscott, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Other than the gentleman making the omelettes every morning, the service in the bar and dining are was very slow. Not once in 5 mornings (2 recent stays) did anyone ask to refill my coffee, nor did anyone ever stop at my table to make sure everything was all right or if we needed anything, and waits for checks were... More

Review collected in partnership with Hilton Hotels & Resorts

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Lawrenceville, GA
Top Contributor
63 reviews 63 reviews
52 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is very convenient since it is actually in the airport. The rooms are a bit outdated and so is most of the hotel including the fitness center. No Executive lounge is available, but they do give you a voucher for breakfast in the morning and one free drink. The TV's were nice HD TVs without a HD signal... More

Was this review helpful? Yes
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; I really appreciate every comment about your last stay. as you mentioned now a days we are making some remodelations in all the areas of the property. as well in the future not so far we will have a executive lounge, in order to give you the best quality. We would like to give you a different experience... More

Dusseldorf
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived late from Europe and we're very tired. Check in was smooth, room was basic, although they had proudly announced we got an upgrade. In the middle of the night we got surprised by someone knocking at our door and some others. We did not order anything so we didn't open. We could see through the door-eye the same... More

Was this review helpful? Yes
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; I really give you a sincerly apologize for the incident that some person was knoking your door in the night. This will definitely outside our standards, and what matters to us is the security of each of our guests. We hope you can give us the opportunity for a future visit to give you a different experience. Thank... More

Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I just stay for the day while I was waiting for my flight 8 hours and the staff was really nice the Manager Mirna was very helpfull, Is great that young people are in managment positions I"ll come back Again for sure !

Was this review helpful? Yes 1
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very proud to know that your experience was very nice during your last visit, this is very conforting for all of us. We hope we can have another opportunity not so far to serve you. Thank you very much. More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment I arrived the service was 5star. Rooms are immaculate. Staff all around were very pleasant. It is the most friendly hotel I've stayed. Just about everything at the hotel was perfect during our visit.

Was this review helpful? Yes 3
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review
Google Translation

Estimada Huesped; En Hilton Aeropuerto Cd. de Mexico, nos llena de orgullo saber que su pasada visita haya sido de... More

Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I paid $400 for one night and had one of the worst experiences of my life Smelly, dirty, unclean towels, bad food service, lamps that don't work. This rooms value was under $40 !! The only good thing of this hotel was being inside the airport. I am a frequent traveler and have been in many airport hotels, this one... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, indeed I am sorry to hear of the unfortunate experience that you had in recent days. your feedback will serve to us, to improve each of the points you are mention us. This will definitely outside our quality standards. Much you appreciate if you can allow us give you a different experience in a future visit. Thank you... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here when my flight was canceled and had to wait 7 hours for the next one. Cost me about $100 USD to stay the day. The room was a standard king room. The bed was excellent and very soft for a Mexican hotel. The hotel staff was very friendly and at 7:30 in the morning was able to get... More

Was this review helpful? Yes 2
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We regret that it has been cancelled your flight back home, but we are happy to know you really enjoy our location as well the service of all the members of the staff of Hilton Mexico City Airport. We hope he can have another opportunity to serve you!!! Thank you. More

VANCOUVER, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice facilities, but overpriced. Some rooms face the interior of the airport and curtains do not completely block light from entering into the room. Not for those with claustrophobic tendencies. Really well located if you need to take an early international flight leaving from the airport as you are literally minutes away from check in kiosks and security. Service is... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review
Google Translation

Querido Huesped; Nos llena de alegria saber que la atencion de nuestro personal haya sido el adecuado. es por ello... More

Df
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel because needed to travel very early the following day. It is really comfortable, clean, functional and convenient, since it is inside the Terminal 1 of the Mexico City International Airport. Without hesitation I would stay again in this hotel, if I need it.

Was this review helpful? Yes 2
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Angel H; We feel proud of knowing you had a fully satisfactory stay during your last visit. our mission is to offer all of you the best quality and service. Awaiting to see you soon! Best regards. More

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Additional Information about Hilton Mexico City Airport

Address: International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style
#17 Spa Hotel in Mexico City
Hotel Class
Number of rooms
129

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