We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Mexico City Airport

3.5 of 5
Hotel deals
Hotel website
International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
Special Offer
Celebrate Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hilton Mexico City Airport
View Map
Add Photo Write a Review

659 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    151
    195
    182
    89
    42
See reviews for
106
119
94
286
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (659)
  • Mar-May only
    (163)
  • Jun-Aug only
    (222)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (153)
All months
Corsham, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We cashed in our Hotels.com 10th free night to stay at the Hilton for overnight sleep with an early flight next morning. Location is perfectly situated in the middle of the airport next to food court and departure check in desks. Check in was quick however we were assigned to a room with a teeny tiny bed. Our helpful porter... More 

Was this review helpful? Yes
Glencoe
2 reviews
5 of 5 stars Reviewed 1 week ago

Short walk from the baggage claim makes this a great choice. I arrived in the evening and did not have to jump in a taxi or shuttle bus to get to my room. Very nice hotel. The staff was very friendly and helpful. The concierge arranged taxi to my meeting the next day and the driver waited for me to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for taking the time to answer this survey, your scores are very important for us. Your opinion in regards of our service, is what makes the hotel maintain a continuous improvement to acquire a highly quality standards for our guests satisfaction. Awaiting to see you in the property real soon. More 

Saskatoon
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We dragged the whole family to mexico. Had not great flights or layovers so it was 12 hours. Once we got through customs we grabbed a porter said Hilton. He took got all our luggage and ran in the direction of the hotel . We booked in very nice staff got to our room and passed out .

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for taking the time to answer this survey, your scores are very important for us. Your opinion in regards of our service, is what makes the hotel maintain a continuous improvement to acquire a highly quality standards for our guests satisfaction. Awaiting to see you in the property real soon. More 

Hamamatsu, Japan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Because we had an early morning flight, we booked this hotel for its convenience. The room and service was about what you would expect at a Hilton, but around 3AM either some construction work or some repair work started directly under our room. For more than an hour workers were banging with hammers very loudly on metal, and it was... More 

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very glad to know, that our location was very convenient for your visit .I would also remind you that we have a shuttle from Terminal 1 to Terminal 2 every day 24 hours.completely free. And also our breakfast starts from 5:15 am. Awaiting to see you soon. More 

Carquefou, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent journey, this hotel is proposing smart services, including massage which is excellent before a flight. Hotel is a few meters away from the terminal 1 check in, I would recommend to any traveller who wants to make a pause before a long trip back home. Very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very glad to know, that our location was very convenient for your visit .I would also remind you that we have a shuttle from Terminal 1 to Terminal 2 every day 24 hours.completely free. And also our breakfast starts from 5:15 am. Awaiting to see you soon. More 

Atlanta, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located INSIDE the Mexico City airport's T1 terminal, best accessed from Door 8 on the terminal. This is important to know, because it's not well marked from outside, and we spent quite a bit of time trying to find it. Surprisingly, even some security guards didn't know exactly where it was. Once you do find it, try... More 

Was this review helpful? Yes
Wilmington, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I can find a cheaper hotel with better service. The front desk set our rooms far away even I asked to have them close. The bell boy rescue me and he found two rooms close to each other. I had to chase the bartender and He didn't make any effort to try make some popular drinks.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Convenient since it's at the airport, but definitively would not go out of my way to stay here. Staff was not the friendliest I've encountered, and are just there to do a job. Unwilling to provide an upgrade when it was promised via email. The rooms are average at best. One good point is that there are no airplane or... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for taking the time to answer this survey, your scores are very important for us. Your opinion in regards of our service, is what makes the hotel maintain a continuous improvement to acquire a highly quality standards for our guests satisfaction. Awaiting to see you in the property real soon. More 

London, United Kingdom
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel rooms are very antiseptic and dull, but the staff are very friendly and helpful. It is surprisingly quiet considering it is in the airport. It is convenient if arriving too late to brave the roads in Mexico because a porter will wheel your baggage to the hotel for a small fee and no taxi is required. The really... More 

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very proud to know that your experience was very nice during your last visit, this is very conforting for all of us. We hope we can have another opportunity not so far to serve you. Thank you very much. More 

Campbell, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a perfect hotel for staying at if you have an early morning flight out of Mexico City. It is located in the Airport, and only a minute walk to United Checkin. Seriously, once you leave the Hilton elevator, it took 2 minutes at the most to walk to United. Hotel is a little hard to find the first... More 

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Is our pleasure to know that your last stay was amazing with us. we work hard every day to offer all of you the best experience We are really proud to know, that you found the property very convenient for your flIght, as you know we are located just a few steps for the international and domestic arrivals... More 

Questions? Get answers from hotel staff and past guests. Ask a question

230 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Room/suite (18)
Viewed
Dining (13)
Viewed
Hotel & grounds (15)
Viewed
View from room (3)
Viewed
Bathroom (6)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (149)
Viewed
Hotel & grounds (13)
Viewed
Dining (10)
Viewed
Room/suite (29)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (4)
Viewed
View from room (3)
Viewed
Other (85)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.6 mi away
Courtyard Mexico City Airport
Courtyard Mexico City Airport
#6 of 295 in Mexico City
4.5 of 5 stars 698 reviews
1.4 mi away
NH Collection Mexico City Airport T2
0.8 mi away
Camino Real Aeropuerto
Camino Real Aeropuerto
#190 of 295 in Mexico City
3.0 of 5 stars 619 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Ramada Aeropuerto Mexico
Ramada Aeropuerto Mexico
#152 of 295 in Mexico City
3.5 of 5 stars 337 reviews
1.0 mi away
Fiesta Inn Aeropuerto Ciudad de Mexico
3.9 mi away
DoubleTree by Hilton Hotel Mexico City Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay