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All 276 Mexico City hotels

Hilton Mexico City Airport

3.5 of 5 Hotel   |   International Airport | 3rd level of new terminal, Mexico City 15620, Mexico
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Ranked #98 of 276 hotels in Mexico City
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420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Located in Terminal 1, ideal for arriving/departing United international flights; not so good for arriving/departing Delta international flights which are in Terminal 2, this hotel is reached by elevator to level 3 (no sign in elevator indicating which level is reception). Check-in was swift and personnel on our two visits were very friendly and helpful. Our room was quiet and... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Jeanne V; All staff are very glad to know that you have an excellent stay with us. As you mentioned our location is very convenient for a International flyghts. we are just a few steeps for the counters. We hope we can serve again in your next trip to Mexico City. Thank you very much. More

London, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a rather elderly hotel, quite different from North American Hiltons. However, staff are attentive and welcoming, beds comfortable and - most important of all - the food and wine are really good. So important to a weary traveller!

Review collected in partnership with Hilton Hotels & Resorts

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Valentine; We are very glad to know that you had an excellent stay. is very importan for all of us that you recived a very nice welcoming. As you mentioned our restaurante "Belvedere" and the bar "Carlos Place"are open 24 hours. We hope we can see you in your next visit. Many thanks More

Nanoose Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

paid 201 $ for the worst my experience ever . Have arrived in Mexico City Airport with domestic flight to the terminal 1. Spent half an hour to figure out how to get into hotel . Hilton hotel office in Terminal 1 is hidden between the Car rent offices .... The shuttle driver doesn't speak English , doesn't help with... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very concer for your comments that you kind send to us.We would like to inform you that at the moment of of someone recived their confirmation number, there is our location. We hope you can give us another opportunity to offer a different experience.in your next visit. Thanks a lot More

Cornwall, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Mexico airport is an excellent choice for an overnight stay for an early morning flight out of Mexico city. conveniently located at the airport terminal 1. Room is very comfortable and staff is very helpful getting you to the terminal 2.

Review collected in partnership with Hilton Hotels & Resorts

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review
Google Translation

Estimado John S; Nos satisface el saber, que durante su pasada vista haya tenido una gran estadia con nosotros y... More

Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice property located right in the international terminal. Great if you plan to conduct business in the area. Otherwise I recommend staying at the Hilton near polanco or city center if your trip is exclusively for leisure. The surrounding areas are not for tourism or for nightlife. I want to thank Jose at concierge who helped me... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We really love that you had an excellent experience in your last visit. as you could see our location is very convenient for a domestical and international flyghts.we are inside of the airport. All the staff hope we can have another opportunity to see you in your future visit. Thanks More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Comfortable rooms, nice service, staff extremely nice and considerate the restaurant food and service was great, plus it is convenient to be close to the airport. The only complain because this is an older hotel the prices are a little high.

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Mildred39: Hilton Mexico City are very glad to know that your past stay was excellent. that you could enjoy our service in our restaurante "Belvedere" that is open as you know every day 24 hours. We desire can see you really soon. Thank you. More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really enjoy to stay at this hotel, specially for the international connections, not only because the location, is because the service. I always feel welcome and comfortable. The food is good, and if you do not want to have lunch at the hotel, you have a choices near by.

Was this review helpful? Yes 1
relacionespublicas2, Director de Recepción at Hilton Mexico City Airport, responded to this review

Dear Guest; All staff are very proud to know that every stay with us is great.our main purpose is to make you feel at home to each guest. As you mentioned around the property there are different options to eat. We desire have another opportunity to serve you soon. Thank you. More

Long Beach, California
Top Contributor
77 reviews 77 reviews
70 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

About the only redeeming thing about this hotel is its location in the terminal at the airport. The rooms are very worn - furniture is scratched/scuffed. The sheets are a dingy white. The white towels had visible stains on them that weren't washed out over time. I think Hilton should have better standards. Also, the majority of the rooms face... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; All staff of Hilton Airport Mexico City appreciate feed back, because give us the opportunity to increase our queality in every area. let me tell you that now a days we are remodeling all the areas of the property in order to offer you the best as you deserve. Hope to see you soon. Regards. More

Altusried, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

A very convenient place, if you need to stay at Maxico City Apt for a night or so. The shuttle-service from T2 works excellent and the waiting-area in T2 to wait for the shuttle is very convenient and the people there are very kind (I was even offered a bottle of cold water).

Review collected in partnership with Hilton Hotels & Resorts

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We very like that you had find very convenient our location during your last visit. as you know our shuttle service is free. All staff hope to see you soon. Regards. More

Charlotte, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This is not the chains best hotel but the convenience factor given Mex Citys traffic problems is high. The restaurant food was extremely disappointing. If I return I'll eat in the airport restaurants. The rooms are inn quality not what you expect from a Hilton at a major capital.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very sorry to hear that the food our restaurante was not good for you, be sure that this comment we will forward to our executive Chef in order to improve the quality. We would like to give you a different experience in your next trip to the City. Thanks More

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Additional Information about Hilton Mexico City Airport

Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Mexico City Airport Hotel
Hilton Hotel Mexico City
Hilton Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hilton Mexico City Airport
Address: International Airport | 3rd level of new terminal, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #98 of 276 hotels in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
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