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Hilton Mexico City Airport

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International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
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1 room 1 adult
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Hilton Mexico City Airport
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738 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Hotel is extremely convenient if you get in late or are on a stopover. A little bit awkward for a long stay unless you have someone picking you up each day. There is the added safety element of the airport that you may not find in some city hotels. Also the airport has a reasonably good selection of restaurants which... More 

Helpful?
Thank Five_from_Canada
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for considering to evaluate and reviewing your last visit to Hilton Mexico City Airport. We are very happy to read that our Location was quite convenient during your last trip and stay with us. Thank you for your preference, and please come back soon!. GABRIELA LOPEZ I Guest Assistance Manager & Public More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

It was good experience even there was a construction area with a lot noise in the airport, I was relocated to another room away from the noise. The staff was very helpful on fixing this issue, the breakfast was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank hectorr958
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest We really appreciate that you took the time for reviewing the impressions for your last visit to Hilton Mexico City Airport. We are glad to read that we exceed your expectations of service. Thank you for your preference, and we expect to have the pleasure to attend you in your next visit to Mexico. Regards! GABRIELA LOPEZ I... More 

Israel
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

located inside terminal 1, there a walking distance from the check in counters, the hotel has good facilities and an extraordinary service, the staff is super, very kind and helpful, breakfast is american style (unfortunately), good quality , hotel and breakfast quite expensive but very good.

Helpful?
Thank mszt
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, It is an Honor to read your very kind comments for your last visit to Hilton Mexico City Airport. We are happy to read that you could enjoyed all those mentioned services, then we know that we are accomplishing our commitment to generate the best Quality Experience for all our visitors. Thank you for your preference, and please... More 

ramat yshay, Israel
1 review
4 of 5 stars Reviewed 1 week ago

above average airport hotel great service and friendly staff will help with any request, nice, clean rooms and very good fitness facilities, breakfast of high quality, but no Mexican style (unfortunately...)

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mario S
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of servcice and you felt very good treated. We appreciate your prefference, and please come back soon! GABRIELA LOPEZ I Guest Assistance Manager & Public Relations More 

Pembroke, Bermuda
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times, usually overnight only, as I prepare for an early flight next morning, and the location of the hotel, right inside the airport, makes it convenient for me, as I get a good night's sleep in preparation for an all day flight next day!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lucina J
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Daer Guest, We really appreciate that you took the time for reviewing the impressions for your last visit to Hilton Mexico City Airport. We are glad to read that we exceed your expectations of service. Thank you for your preference, and we expect to have the pleasure to attend you in your next visit to Mexico. GABRIELA LOPEZ I Guest... More 

SOLON
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location, staff, services and rooms are all excellent. The rooms are extremely quite for an airport hotel. the staff is friendly and dedicated to providing excellent service. The food quality is excellent and very reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank RAKSHIT GULCHAR... L
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, We strongly appreciate the time while writing these very kind comments for your last stay at the Hilton Mexico City Airport. It is good to know that our Services, Amenities and Facilities were very convenient for your last visit. Thank you for your preference, and we expect to serve you again in your next visit to Mexico City.... More 

San Pedro, Belize
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Very unhappy about being awaken with a very loud construction noise at 4am and 4:45. The front desk to my complaint was "it is not our fault". My satisfation guarantee was worthless. I am generally very happy with Hilton but not this one. The room was comfortable and clean. Internet was a little slow but useable. The bell hop was... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank SunnyDaysInBelize
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us... More 

Travelers are raving about these Mexico City hotels

MIAMI, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel for business and have stayed at this hotel many times. Whether is for business or pleasure this hotel and their great staff never disappoint. I always receive the best service possible and the staff makes me feel at home away from home. Don't hesitate this is a safe, comfortable, and very friendly hotel

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Maria F
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of servcice and you felt very good treated. We appreciate your prefference, and please come back soon! GABRIELA LOPEZ I Guest Assistance Manager & Public Relations More 

Sydney, Australia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have now stayed at this hotel three times. I wouldn't normally bother writing a review for an airport hotel but this deserves one. Nobody is ever looking to stay at an airport hotel but this one makes an airport stay pretty enjoyable. The rooms are good, the service has always been helpful and good local breakfast food available at... More 

Helpful?
1 Thank MalTorero
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest, It is an Honor to read your very kind comments for your last visit to Hilton Mexico City Airport. We are happy to read that you could enjoyed all those mentioned services, then we know that we are accomplishing our commitment to generate the best Quality Experience for all our visitors. Thank you for your preference, and please... More 

Somers, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location, right in the Mexico City airport and just a short walk from baggage claim.We arrived after 11pm and had an early morning departure. Personnel was efficient and friendly. The bell man arranged for a cab for the next morning. There was a nice nice buffet breakfast available. Our room and bedding were very comfortable. We use the Hilton... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Roagogo
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest: Thank you for considering to evaluate and reviewing your last visit to Hilton Mexico City Airport. We are very happy to read that our Location was quite convenient during your last trip and stay with us. We appreciate your preference,and we expect to serve you again in your next visit to Mexico City. GABRIELA LOPEZ I Guest Assistance... More 

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