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All 277 Mexico City hotels

Hilton Mexico City Airport

3.5 of 5 Hotel   |   International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
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Ranked #95 of 277 hotels in Mexico City
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424 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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chicago, IL
Top Contributor
85 reviews 85 reviews
68 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent 5 nights at this hotel because it was located in Terminal 1 of the Benito Juarez Mexico City Airport. I arrived at Terminal 2 and had a difficult time getting the tram to Terminal 1. I didn't have a paper boarding pass and had to spend 10 minutes locating my old boarding pass on my phone. The other... More

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Highland, Maryland
Top Contributor
204 reviews 204 reviews
61 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not a grand Hilton. However, if you are arriving late and leaving early again the next morning, this hotel can't be beat. Rooms are decent and room service is good. Anything else is average. Ask for a room close to the main lobby, otherwise it could a long walk.

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear MonGourme; All staff appreciate your feedback, it is very important for us in order to continue working every day to oofer all of you the best quality. Now a days we are having a different changes in all the areas for your convenience. Awaiting to see you soon. More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Located in Terminal 1, ideal for arriving/departing United international flights; not so good for arriving/departing Delta international flights which are in Terminal 2, this hotel is reached by elevator to level 3 (no sign in elevator indicating which level is reception). Check-in was swift and personnel on our two visits were very friendly and helpful. Our room was quiet and... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Jeanne V; All staff are very glad to know that you have an excellent stay with us. As you mentioned our location is very convenient for a International flyghts. we are just a few steeps for the counters. We hope we can serve again in your next trip to Mexico City. Thank you very much. More

London, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a rather elderly hotel, quite different from North American Hiltons. However, staff are attentive and welcoming, beds comfortable and - most important of all - the food and wine are really good. So important to a weary traveller!

Review collected in partnership with Hilton Hotels & Resorts

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Valentine; We are very glad to know that you had an excellent stay. is very importan for all of us that you recived a very nice welcoming. As you mentioned our restaurante "Belvedere" and the bar "Carlos Place"are open 24 hours. We hope we can see you in your next visit. Many thanks More

Nanoose Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

paid 201 $ for the worst my experience ever . Have arrived in Mexico City Airport with domestic flight to the terminal 1. Spent half an hour to figure out how to get into hotel . Hilton hotel office in Terminal 1 is hidden between the Car rent offices .... The shuttle driver doesn't speak English , doesn't help with... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are very concer for your comments that you kind send to us.We would like to inform you that at the moment of of someone recived their confirmation number, there is our location. We hope you can give us another opportunity to offer a different experience.in your next visit. Thanks a lot More

Cornwall, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Mexico airport is an excellent choice for an overnight stay for an early morning flight out of Mexico city. conveniently located at the airport terminal 1. Room is very comfortable and staff is very helpful getting you to the terminal 2.

Review collected in partnership with Hilton Hotels & Resorts

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review
Google Translation

Estimado John S; Nos satisface el saber, que durante su pasada vista haya tenido una gran estadia con nosotros y... More

Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice property located right in the international terminal. Great if you plan to conduct business in the area. Otherwise I recommend staying at the Hilton near polanco or city center if your trip is exclusively for leisure. The surrounding areas are not for tourism or for nightlife. I want to thank Jose at concierge who helped me... More

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We really love that you had an excellent experience in your last visit. as you could see our location is very convenient for a domestical and international flyghts.we are inside of the airport. All the staff hope we can have another opportunity to see you in your future visit. Thanks More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable rooms, nice service, staff extremely nice and considerate the restaurant food and service was great, plus it is convenient to be close to the airport. The only complain because this is an older hotel the prices are a little high.

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relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Mildred39: Hilton Mexico City are very glad to know that your past stay was excellent. that you could enjoy our service in our restaurante "Belvedere" that is open as you know every day 24 hours. We desire can see you really soon. Thank you. More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoy to stay at this hotel, specially for the international connections, not only because the location, is because the service. I always feel welcome and comfortable. The food is good, and if you do not want to have lunch at the hotel, you have a choices near by.

Was this review helpful? Yes 1
relacionespublicas2, Director de Recepción at Hilton Mexico City Airport, responded to this review

Dear Guest; All staff are very proud to know that every stay with us is great.our main purpose is to make you feel at home to each guest. As you mentioned around the property there are different options to eat. We desire have another opportunity to serve you soon. Thank you. More

Long Beach, California
Top Contributor
77 reviews 77 reviews
70 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

About the only redeeming thing about this hotel is its location in the terminal at the airport. The rooms are very worn - furniture is scratched/scuffed. The sheets are a dingy white. The white towels had visible stains on them that weren't washed out over time. I think Hilton should have better standards. Also, the majority of the rooms face... More

Was this review helpful? Yes 1
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; All staff of Hilton Airport Mexico City appreciate feed back, because give us the opportunity to increase our queality in every area. let me tell you that now a days we are remodeling all the areas of the property in order to offer you the best as you deserve. Hope to see you soon. Regards. More

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Additional Information about Hilton Mexico City Airport

Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Mexico City Airport Hotel
Hilton Hotel Mexico City
Hilton Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hilton Mexico City Airport
Address: International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #95 of 277 hotels in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
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