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All 288 Mexico City hotels

Hilton Mexico City Airport

3.5 of 5 Hotel   |   International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
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Ranked #98 of 288 Hotels in Mexico City
A recent review
3 of 5 stars reviewed 1 week ago
George B Jacksonville, Florida
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555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I would say that most of the other reviews nail it. This hotel is located in Terminal 1, so coming from the US on Delta, you have to catch the shuttle (there is a small Hilton office along the far side wall next to all if the currency shops) that takes about 15 minutes to the other terminal. The hotel... More 

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HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We are really proud to know, that you found the property very convenient for your flight As you mentioned . we are inside of the airport . just a few steeps of the airlaines and a shuttle service to terminal 2 free. Now a days we are making some remodelations in all the areas of the property. as... More 

Connecticut
Top Contributor
62 reviews 62 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Hilton as a last minute option to avoid delays due to local protests. The hotel was obviously convenient to the airport, but found the property to be a bit dated. No surprise as they are not trying to attract the downtown business and tourist crowd. Service to Terminal 2 in the morning was prompt and courteous.

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; I really appreciate every comment about your last stay. Now a days we are making some remodelations in all the areas of the property. as well in the future not so far we will have atotal renovation in order to give you the best quality. We are really proud to know, that you found the property very convenient... More 

Chicago, United States
1 review
1 of 5 stars Reviewed 1 week ago

I arrived here prior our 1 week supplier visits. I paid over 200 UDS for outdated facilities (70's), internet was super slow and TV programming and quality very poor (something wrong with antenna). overall I would never stay here again. note: this is the first time I rate a hotel as poor.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Javier; Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Mexico City Airport's Hilton Hotel is conveniently located in Terminal 1, just a few steps from the arrival hall. For anyone coming to Mexico from abroad, the option of spending the night here instead of braving the long drive into the city centre makes for a much more relaxing stay. The hotel offers a free shuttle bus to Terminal 2... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback We are very glad to know, that you found very convenient your stay in our property. As you mentioned our location is very convenient for a domestic and international flights As well mention we have a shuttle from... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, food and room. Highly recommend. Our gate was 3 minutes away. Lovely hotel - hard to believe we were in the middle of the airport. Great gym and spa. The service was outstanding. I will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

We are very glad to know, that you found very convenient your stay in our property. As you know our restaurant Belvedere is open 24 hours as well room service . we have a shuttle from Terminal 1 to Terminal 2 every day 24 hours for free. We will share your comments to all the staff. our main goal is... More 

New York, New York
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although we travel to mexico city often, this was our first time staying at the airport hotel after taking a late night flight from Oaxaca and having an early flight back to the states the next morning. Mexico City traffic can be totally unpredictable and daunting. A trip can be a half hour or 2 hours and with a 9am... More 

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HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

I would like to thank you very much,all your comments and impressions , About your last visit. we are happy to know you really enjoy our location as well the service of all the members of the staff of Hilton Mexico City Airport. We hope he can have another opportunity to serve you!!! Thank you. Best Regards, More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We don't want to venture into the city but would like to spend a restful night before an early morning flight out...souvenir shops are just around the corner and there are selection of foods available inside the terminal. You can spend hours in the hotel lobby while having a view of planes taking on and off.

Was this review helpful? Yes 1
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

All staff are very proud to know that every stay with us is great our main purpose is to make you feel at home to each guest. As you mentioned our location is very convenient for a domestical and international flyghts. we are inside of the airport . just a few steeps of the airlaines and a shuttle service to... More 

Maracaibo, Venezuela
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2014

We stayed one night in the hilton since our flight arrived from Panama at Terminal 2 and the next day we had a flight to Houston on United at Terminal 1. After Customs in T2 you can go to the Hilton office at request a van to the hotel in the other terminal. The ride was quick and confortable. Then... More 

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HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

Dear Guest; We really like that you had a good experience with us. you are right our location is very convenient.for domestic and internationals flights.as well you can take our breakfast that start since 5 am every morning. Hope to see you soon. More 

Villahermosa, Mexico
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 23, 2014

My reservation was bed and breakfast for two persons but then my card got overcharged. I am still in the process of negotiating with the reservation manager to have my money back. Regarding the courtesy kit, I asked for the dental kit and the slippers and the answer was that we ran out of these items. These inconveniences in addition... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review

We sincerly apologize for the inconveniences that you had in your past , sure that we will take care of each comment that you mentioned. Our main goal is always to give the best service and quality. Allow us give you a different experience in your next trip to the City. It will be our pleasure attend you. More 

Delray Beach, United States
1 review
4 of 5 stars Reviewed December 23, 2014

Hard to find in the terminal but once you find it its an easy in easy out way to travel. The rooms are quite for in airport location and the access to international terminal can not be beat. The bar staff is also very friendly and warm.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMexicoAirport, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this review
Google Translation

Estimado Huesped; Queremos expresarle su agradecimiento por su preferencia. Nos da gusto saber que en cada detalle encontraron todo a... More 

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Additional Information about Hilton Mexico City Airport

Address: International Airport | 3rd Level of Terminal # 1, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#18 Spa Hotel in Mexico City

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