We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 279 Mexico City hotels

BEST WESTERN Majestic

3.0 of 5 Hotel   |   Avenida Madero 73 | Col Centro, Mexico City 06000, Mexico
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added BEST WESTERN Majestic to your Saves list
BEST WESTERN Majestic
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
45%
Ranked #179 of 279 hotels in Mexico City
A recent review
4 of 5 stars Reviewed May 25, 2014
Chris_1989NL Glendale, Arizona
  • Reviews (202)
  • Photos (107)
  • Amenities
  • Room tips (31)
  • Location
  • More
Write a Review

202 people have reviewed this hotel

Traveler rating
    21
    59
    52
    41
    28
See reviews for
35
52
27
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 26, 2014

I live in Mexico and I love to take by friends who visit to a nice pit stop for a drink at this place. How ever this was the first time I ate there. It was by far the worst food I have ever had in my life. The mash potato was like a soup, the meat was burned and... More

Was this review helpful? Yes 1
Glendale, Arizona
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel is located right at the Zócalo in Mexico City. We had a room overlooking the square, which was great. There's always something going on at the square and it makes for a spectacular view. The hotel looks very sophisticated and the staff is very friendly. We had some problems with the internet the first days but they fixed... More

Was this review helpful? Yes
philadelphia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2014

The location of this hotel could not be better and the inner courtyard and entrance is lovely. But.. the rooms could use some love and definitely some new mattresses. Breakfast is offered for a price on the terrace which is quite lovely. Overall, i would choose again for the location but I would see if I could do better first.

Was this review helpful? Yes 1
Bilbao
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2014

I blind booked the Best Western Majestic in Mexico City through Hotwire. After I received the confirmation with the hotel name I was dismayed to read the traveler's reviews here, and approached my coming stay with some trepidation. However my experience exceeded expectation. I thought the hotel was absolutely delightful. No it is not modern, cookie-cutter, beige or uniform. Perhaps... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
82 reviews 82 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 3, 2014

Upon entering the hotel, the lobby is amazing. The reception desk staff are not the best in customer service! and the room we stayed in was mediocre. The curtains were off their hooks so light seeped into the room. The Internet was down when we were there. Got many excuses as to why and finally after 6 hours, we were... More

Was this review helpful? Yes
Athens, Georgia
Top Contributor
97 reviews 97 reviews
61 hotel reviews
143 helpful votes 143 helpful votes
1 of 5 stars Reviewed May 2, 2014

The only reason I was booked into this disgusting hotel is because it was the meeting point for a tour with Peregrine Adventures. The "Hotel Majestic" is a disgrace. The photos unfortunately do not project the way the smell and dirt (I am sure the carpets have never been cleaned) permeate ones senses. As an analogy, the room's oder is... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2014

Pro: Location; can walk/metro to everything. Staff very responsive and helpful Atmosphere - great old building Cleanliness - room, lobby, rooftop restaurant all spotless 7.2 earthquake - on 6th floor; rolled but no damage Con: Had a couple of plumbing issues - immediately resolved - fixtures are very old Had electircal issue - immediately resolved Some noise over night -... More

Was this review helpful? Yes
Irvine, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 22, 2014

This hotel is in a great spot for tourism, right on the Zocalo and across from the Presidential Palace. The lobby is very nice. You can hire a taxi for the day through the hotel, and see much more things than what the bus tours offer. Rooftop restaurant has a great view of the Cathedral and the food is good.... More

Was this review helpful? Yes 1
Mission Viejo CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 15, 2014

Positives: Location is great. Right in the center of the Zocalo. We saw the flag being lowered and raised every day. Walk to many sights, metro station, etc... Price is good if you are on a budget. Negatives: Rooms are small. Cleaning staff missed a day of cleaning with no explanation. Tub drained very slow (it was only fixed 2... More

Was this review helpful? Yes
El Paso, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 5, 2014

Great location, BUT restrooms need urgent maintenance and renovation, mattress need exchange, noise reduction windows recommended. Great breakfast, BUT better don't eat lunch or dinner there, wine price way beyond value. Great service personnel, especially bellboy Oswaldo Zertuche, BUT owner needs to invest asap into this location. No pool, hot tub, terrible wifi connection, way too slow and very pure... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Majestic, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Majestic? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Majestic

Address: Avenida Madero 73 | Col Centro, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Majestic 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Booking.com, Priceline, Expedia, Cheap Tickets, Tingo, TripOnline SA, Otel, BookingOdigeoWL, Venere and Agoda so you can book your BEST WESTERN Majestic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Majestic Hotel Mexico City
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
BEST WESTERN Majestic Mexico City

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (82)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (15)
Viewed
Dining (4)
Viewed
Bathroom (3)
Viewed
View from room (14)
Viewed
Family/play areas (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (6)
Viewed
Dining (5)
Viewed
Other (12)

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
84

See which rooms travelers prefer