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BEST WESTERN Majestic

Avenida Madero 73 | Col Centro, Mexico City 06000, Mexico
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BEST WESTERN Majestic
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fredrikstad, Norway
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I had such a great time with my mother!!! All staff at the restaurant (Martin, Mario & all breakfast service staff) was very pleasant, giving us a warm welcome every morning to the restaurant. The Front desk staff and Bellboys were very helpful and informative. Maintenance is required to the room (minumum details). However the quality in service and location... More 

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Mumbai (Bombay), India
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this property for my first trip to Mexico city during August 2015. This is a old heritage property located in Mexico City Central Square.. all popular attraction near by walking distance. They have spacious rooms and staff is also cooperative. The terrace restaurant offers nice view of Metropolitan cathedral and other colonial buildings.. they have nice breakfast... More 

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Brooklyn, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

The day we got there the water stopped working. No shower, no toilet, no nothing for two days! They kept telling us it would get fixed in half in hour every time we called to ask. After the second day of no showering we finally asked to be moved. They refused to move us to a hotel in the same... More 

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Travelers are raving about these Mexico City hotels

Bethlehem, Pennsylvania
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I should have realized that we were in trouble when the hotel staff made a huge deal of ushering us to a "quiet room" overlooking the interior courtyard. We had heard that the street noise was particularly bad with this hotel, so it seemed like a good idea. Until the second day. Without exterior windows, we couldn't tell whether it... More 

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USA
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 5, 2015

The positive: The location is unbeatable: right across from the Zócalo. BUT, that means NOISE from the street, from the church bells and from the events that are frequently held in the Zócalo. I used ear plugs and slept fine. The interior of the building is beautiful, and the rooftop restaurant/bar offers great views. The service at the reception was... More 

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Phoenix, AZ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

This hotel was so beautiful and located in Zocalo square which is the most perfect location. We also had a wonderful view of all of Zocalo and the National Palace. I couldn't have asked for a better hotel. Staff was very friendly.

Review collected in partnership with Best Western

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Bungendore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 16, 2015

The room if not the whole hotel was / is perfectly fine. The restaurant location on the roof overlooking the Zoccalo is spectacular but... From the moment we checked in, we found the LH doesnt know what the RH is doing. Not once, but several times, we were told one thing over the phone, only to find on presenting to... More 

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oakland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stay was very good to excellent, nice location and nice staff. I asked for something special in room and the staff made it happen, it was for my anniversary. Lots of food to eat in area. We are already planning our next trip to mexico City..

Review collected in partnership with Best Western

Was this review helpful? Yes 3
San Miguel de Allende, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Our stay, one night, was great except for a terrible shower. The room on the 6th floor was very nice with a view of the zocalo. The staff was very helpful and everyone spoke English. It is well located in Mexico City close to shopping, museums and restaurants.

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

The staff were all very friendly and helpful, however there seemed to be either a lack of communication between departments or the in-house computer system was inadequate. Although the view from our room on the 5th floor was amazing over looking the square in the historic center we were kept awake all night 3 nights running as workers constructed a... More 

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