We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 282 Mexico City hotels

Marquis Reforma Hotel

4.5 of 5 Hotel   |   Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Hotel amenities
Save Saved
You added Marquis Reforma Hotel to your Saves list
Marquis Reforma Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
84%
Ranked #20 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (286)
  • Photos (161)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (38)
  • More
true
Write a Review

286 people have reviewed this hotel

Traveler rating
    155
    83
    37
    8
    3
See reviews for
36
43
24
155
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Marquis Reforma Hotel
See the most recent reviews
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was in Mexico City performing in Despertares Gala and my stay at the hotel was wonderful. Such nice people, beautiful environment and comfortable. Great food and plenty of options inside the hotel. I asked the concierge for restaurant recommendations and he had great suggestions both nights including Dulcinea, which was my favorite. Highly recommend, delicious and chic. Would be... More

Was this review helpful? Yes
Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

I was in Mexico City on business, and was lucky enough to be put up at Marquis. I think the hospitality is Mexico in general is excellent, but the service at the hotel was impeccable. The staff was super friendly and attentive. The rooms were luxurious and comfortable, and the cleaning staff always went above and beyond. I got room... More

Was this review helpful? Yes
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest. I want to thank you for sharing your thoughts about your stay at Marquis Reforma Hotel & Spa, it is always a pleasure for everyone who work here to be able to offer the service you speak so highly of. Offering a great service and personalized attention is a major concern for all of us, and the fact... More

1 review
5 of 5 stars Reviewed 1 week ago

I can only recommend Marquis Reforma hotel. The quality of the service is fantastic,the rooms are perfect and very clean. The gym and the spa are wonderful. I had a fantastic stay,slept really well. The breakfast in the restaurant downstairs is really good,lots of choices and good quality food. I would surely be back. Thank you so much.

Was this review helpful? Yes
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest. I´m pleased to learn that you had such a lovely stay at Marquis Reforma Hotel & Spa, it´s always nice to have positive feedback from our guests, because not only does it motivates us, it reinforces the principles and values under which we operate. I also really appreciate the fact that you took the time to actually recommend... More

The Woodlands, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location and service. A good selection of Bars and Restaurants. Rooms are a little small, missing a great chair to relax. Great bathroom, specially the shower. The A/C could not be enough if you like the cooler temperatures. Room service selection is very, very limited (specially for a 5 star hotel!) and quality of food is below standards (which... More

Was this review helpful? Yes
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Mr. Luis I want to thank you for sharing your kind comments, it is always positive to have feedback from our important guests, because it´s thanks to those reviews that we can improve the quality of the service and the products we offer. I´m happy to know you liked the service and the facilities, and regarding the situation with... More

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel, plus the fact that it offers a good service and a quiet environment for me makes it very attractive. Services and food are a little high and the rooms are not made up promptly. Otherwise, thumbs up!

Review collected in partnership with this hotel

Was this review helpful? Yes
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest: It is always a pleasure to receive feedback from our guests, it is also important because we keep improving our service based on the reviews you kindly provide. I want to thank you for choosing Marquis Reforma Hotel & Spa during your visit to Mexico City, we are all hoping to have you staying with us again in... More

Weston, Florida
Top Contributor
66 reviews 66 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this hotel for business, I arranged the meetings with local partners to be in this hotel and spent 2 full days working there. The service was great, lunch and breakfast extremely good I guess it helped that I love Mexican food. My room was great, I had a very comfortable stay. Now every time I go back to... More

Was this review helpful? Yes
MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Mr. Francisco. We are very happy that you had such a remarkable experience at Marquis Reforma Hotel & Spa and that you shared it with us, since positive feedback always helps us reassure the standards of quality under which the staff works. We sincerely hope to have you with us again soon, and we´ll make sure that if anything,... More

London
Top Contributor
88 reviews 88 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, friendly, good value but not that much to get excited about, no real x-factor, feels more like a 4* actually. The lobby feels a bit dated, the rooms are fairly comfy but the bathroom was tiny, the service in the restaurant was good but wasn't an amazing meal. Don't get me wrong, there's nothing wrong with this hotel,... More

Was this review helpful? Yes
MexicoMonica, Manager at Marquis Reforma Hotel, responded to this review

Dear. Mr. Nicki Thank you for taking the time to tell us about your stay at Marquis Reforma Hotel & Spa. Your feedback is very important to us, and we will work to improve the points you mentioned, we hope that you will give us the opportunity to serve you in the future. Angelica Villalobos More

Escazu, Costa Rica
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 24, 2014

This place just became my favorite spot in Mexico City. I arrived on a sunday around noon, the service was great and fast and they even gave us our room before check in time. There was a brunch and it was just AWESOME! A mix between mexican food, american style food and a huge variety of all flavors, totally worth... More

Was this review helpful? Yes 2
MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Guest Let me start by saying that we are thrilled and honored to be considered your favorite spot in Mexico City, and we will make sure it stays that way. We are also happy to know you enjoyed our Sunday brunch so much, we want to assure you that the next time you visit us, you will again be... More

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

Excellent location on Reforma near anthropology museum, Torre Mayor (for business) and very good restaurant choices nearby and on the property itself. My room was not big but well appointed. Staff friendly and service excellent. We used the banquet facilities to host an event for 130 people. Food was very good and service for our guests was top notch.

Was this review helpful? Yes
MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Mr. Talon We are sincerely delighted to read the review that you were so kind to share with us, we are truly happy you had a good experience at Marquis Reforma Hotel & Spa, but know that regardless of the positive feedback you gave us, we keep working so that your future visits to the hotel are as pleasant... More

Cutchogue, New York
1 review
5 of 5 stars Reviewed July 21, 2014

Marquis Reforma located in an equally lovely area of Mexico City was everything we had been looking for: Elegance but not ostentatious, warm accommodating staff, nicely appointed rooms and fine dining all located in the heart of Mexico City.

Was this review helpful? Yes
MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

dear Guest First of all, let me thank you for choosing us, we are happy to know your stay was pleasant and we want you to know that you will always be warmly received by our entire staff, in hopes that you feel as good as if you were staying in your own house. We will make sure you receive... More

Owners: What's your side of the story?
If you own or manage Marquis Reforma Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marquis Reforma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marquis Reforma Hotel

Address: Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marquis Reforma Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Expedia, Agoda, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Priceline, Tingo, getaroom.com, BookingOdigeoWL, Booking.com, Otel and Venere so you can book your Marquis Reforma Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City

161 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
6:41
All traveler photos (72)
Viewed
6:41
Videos (1)
Viewed
Room/suite (23)
Viewed
View from room (2)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (7)
Viewed
Dining (6)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (90)
Viewed
Hotel & grounds (23)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (8)
Viewed
Dining (20)
Viewed
Room/suite (13)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (17)

Near Marquis Reforma Hotel

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Mexico City #12 Luxury Hotel in Mexico City #17 Business Hotel in Mexico City #18 Romantic Hotel in Mexico City #33 Family Hotel in Mexico City
Hotel Class
Number of rooms
209

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Marquis Reforma Hotel and other travelers.
1 question
Ask a question
Questions? Get answers from Marquis Reforma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer