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All 277 Mexico City hotels

Marquis Reforma Hotel

4.5 of 5 Hotel   |   Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
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85%
Ranked #19 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Chi_Arne Chicago, Illinois
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231 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location near Chapultepec Park and steps away from the U.S. Embassy on Paseo de la Reforma stands this gem of a hotel in this wonderful world city. Here on a business trip this time, but one of many trips to Mexico City. This particular hotel has all the amenities in a relatively small footprint and brilliant central location. Easy(... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have been going to the Spa at Hotel Marquis Mexico City for several years now so I find it appropriate to finally give them a review. Everything in the Spa is excswimmiellent. From the front desk Spa to the swimming pool, jacuzzis and Sauna. The massage therapists are very professional. The breakfast is delicious and it's always a good... More

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Henderson, Nevada
Top Contributor
59 reviews 59 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for 7 nights at the Marquis Reforma and wehad a great stay! We were received by Kevin and he was very helpful. Jaime walked us to our room located on the 8th floor and he helped us throughout the stay, always smiling and giving us tips about the city. We had a 1-Bedroom Suite with 2 beds, very... More

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me hospedé por una noche la semana del 24 de Marzo. El servicio y atención excelente desde que llegué al hotel. Equipo de recepción cordial y profesional y mi única queja es que no me pude quedar más de una noche por tener que salir del DF. El cuarto muy bien diseñado y la cama muy cómoda. Ubicación ideal para... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Guest We appreciate your comments; It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Best Regards, Angelica Villalobos General Manager More

Santa Fe
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My sisters and I accompanied my elderly parents to Mexico City to visit relatives. I booked through Expedia, with no problems. The hotel is clean and modern. The lobby is beautiful with some very interesting furnishings and sculptures. The staff is very helpful and many speak English. My room, which was on the seventh floor was a regular king room,... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear guest I appreciate the time that you have taken to send us your positive comments during your stay at the Hotel, as well our services and the variety of food in our restaurants. In order to give you a better service, we have special rates that include the internet for your convenience. Hope to continue with your preference. Regards... More

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was upgraded to a suite which was spacious, but decorated in drab, dark colors, and in need of updating. The lighting was sparse, making it unsuitable for work : the light for the desk was a dim ceiling down light. The hotel did not have auxiliary desk lamps. Housekeeping was impeccable, and I enjoyed the daily fresh fruit. A... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Guest We appreciate your comments regarding your stay at Marquis Reforma. Our Guests´ feedback is always important to us. I will share your comments with our team regarding you experiences in your room, is important to inform you that our rooms are being remodeled as well as different areas within the hotel, therefore your feedback is very important to... More

Haifa
Top Contributor
92 reviews 92 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My office had booked for me a regular book. The moment I got in, I did not like the room: very small and furniture old and dark. I asked to change to a suite; better but still very dark furniture (and carpets). The staff is very nice and extremely helpful. Breakfast is buffet and good but dining room is small... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review
Google Translation

Estimado Huésped Agradezco sus comentarios durante su última estancia en el Hotel; siempre es grato recibir retroalimentación sobre nuestros servicios... More

philadelphia, pa, usa
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marquis Reforma hotel is a beautiful hotel with wonderful art deco touches in the Chapultepec Park area of Mexico City. The hotel is right on the Paseo de Reforma and is walking distance to the National Anthropology Museum and the National Zoo in Chapultepec Park. From the moment you step out of your vehicle, the service is excellent -... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear guest Thank you very much for your feedback, it's always a pleasure to know that all staff provide optimal service quality to our guests. We appreciate your positive feedback and would like to welcome you again soon. Best Regards Angelica Villalobos General Manager More

San Miguel de Allende, Mexico
2 reviews
3 of 5 stars Reviewed March 12, 2014

I booked through a mileage program and hotel totally messed it up -- just got it straight in March when hotel admitted they were wrong -- so now I can do hotel review! Upon arrival we asked for two rooms each with a king bed -- as in the reservation. We were shown to 2 rooms with 2 beds each.... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Miss. Rebeca I really appreciate all your comments. I would appreciate if you could provide me your contact details to get in touch with you, since the Hotel Marquis Reforma does not have any mileage program. So, I would be please to investigate the situation about your reservation. You can contact me to my phone number: 1800 901 800... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2014

The hotel did not fail in any aspect. They know what they are doing. The rooms are luxurious and full of amenities one expects in a premium hotel. The restaurant Los Canarios, which does not belong to the hotel, but it is in the same building – is a real treat. The ony two, you can say “negative” comments are:... More

Was this review helpful? Yes 1
MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Mr. Bernardo Thank you for taking the time to tell us about your stay at Marquis Reforma, It is always a pleasure to receive positive feedback. We appreciate your feedback regarding the internet cost and access to our SPA, in our web site you will find some special rates that include both services. Thank you again for sharing your... More

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Additional Information about Marquis Reforma Hotel

Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Address: Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
#28 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marquis Reforma Hotel 4.5*
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