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Marquis Reforma Hotel

4.5 of 5 Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
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Certificate of Excellence 2014
Marquis Reforma Hotel
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Marquis Reforma Hotel
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444 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
1 review
3 of 5 stars Reviewed 1 week ago

Good location in walking distance to many attractions in Mexico City. Rooms are small, little space for working, electrical outlets hidden or not readily accessible. Staff is very friendly, but having been there more than five times, I still am being asked whether I have been there before. Check-out has been lengthy to complicated. Overall ok, but there are better... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest We appreciate your comments regarding your stay at Marquis Reforma. I am sorry that your experience was not excellent or outstanding as hoped. We continuously strive to meet your needs and expectations; therefore your feedback is very important to us, we hope that you will give us the opportunity to serve you in the future. Sincerely, Monica Alvarez More 

Clemmons, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

Good location, friendly staff but lots of noise due to construction near by is a problem as they work all night. Do not agree to have to submit reviews of 200 characters ! Suggest therefore you ask others who have more time to fill in reviews.

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MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest I want to thank you for your comments and feedback about your stay at Marquis Reforma Hotel & Spa. I´m really sorry you had that inconvenience on your last stay but rest assured that the next time you come you won´t have any problem, because we will take the right measures to fix that. We hope we are... More 

Greeley, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

Walking distance to lively Chapultepec Park, museums and to fun restaurants in the Zona Rosa. Rooms are clean and comfortable. Staff is very accommodating. Architecture and decor, meant to appear luxurious, are garish.

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Los Angeles, California
1 review
3 of 5 stars Reviewed 1 week ago

The only thing I have to mention is that wifi is 200 pesos per day just to use it (which I didnt like), while in other hotels I have stayed in, offer the service for free. Over all....good service, our junior suite was very well cleaned. In regards to location, it was great because we weren't far from Chapultepec and... More 

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Central Mexico and Gulf Coast, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel, nice and comfortable. I really enjoyed my stay there. I liked Siqueiros Bar. Some times elevator have problems but they're improving. I would like to receive an upgrade sometime as I have stayed there several times

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Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

The lobby area and first floor are very nice; however, the floor we stayed in (7th floor) had an awful smell. We had to have someone come and turn on/repair the heater (because it was a little cold during our stay). Also, my worst experience was trying to workout. I was told the gym would open at 6am by the... More 

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MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Mr. Santiagos I want to thank you for your comments and feedback about your stay at Marquis Reforma Hotel & Spa. I´m really sorry you had that inconvenience on your last stay but rest assured that the next time you come you won´t have any problem, because we will take the right measures to fix that. We hope we... More 

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me first start by saying that this hotel was phenomenal in service and hospitality. The rooms at are clean and lovely with wondeful views. However, when we arrived at our room After a long day walking around the city, we wanted to take a hot bath and the stopper in the tub was broken. We had to wait for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear. Ms. Misha We appreciate your comments regarding your stay at Marquis Reforma. I am sorry that your experience was not excellent or outstanding as hoped. I´m really sorry you had that inconvenience on your last stay with our bathroom and iron; we will take the right measures to fix that. We continuously strive to meet your needs and expectations;... More 

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I and my wife had a great weekend stay here. We enjoyed the breakfast and the spa.Room was great. Nice people, nice location and a very good service. We spent a nice time in the Swimming pool and the spa !!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Mr. Ledesma: We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience, It’s a pleasure to hear that you enjoyed being at our swimming pool and spa. Thank you very much for choosing. We are looking forward... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I will recommended this hotel to all my family and friends. Services is excellent. Room is best ,especially the bathroom. Location is great its near to all shopping center, restaurant, sightseeing and others.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience. We are very glad to hear that you enjoyed your stay. Thank you very much for choosing us and for the recommendation. We are looking forward... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We decided to come to this hotel because it is a member of LHW. We were considering as well St Regis and Four Seasons. The reservation process via the reservations office of the hotel directly went very smoothly. Transfer in limousine from the airport was very well organized. We booked a Master suite, which was impressively big and the balcony... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest Thank you very much for staying with us. It’s a pleasure to know that every time we make your stay pleasant, exceeding your expectations with the service that our staff offer you. We will be expecting you in the near future so you can continue enjoying of a business trip with an excellent service. We want to thank... More 

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Additional Information about Marquis Reforma Hotel

Address: Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marquis Reforma Hotel 4.5*
Number of rooms: 209
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#12 Business Hotel in Mexico City
#35 Family Hotel in Mexico City

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