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All 259 Mexico City hotels

Marquis Reforma Hotel

4.5 of 5
Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
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Marquis Reforma Hotel
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Ranked #18 of 259 hotels in Mexico City
Most recent review
5 of 5 stars Reviewed June 11, 2013
Kula762 Santa Ana, California
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142 reviews from our community

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Santa Ana, California
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2013

We found this to be an excellent hotel. The staff was very attentive and professional, and it seemed like anyone who deals with the public spoke both Spanish and English (which is nice for travelers who only speak English). When checking in, our room wasn’t ready so they upgraded us to a suite (without us having to ask), a very... More

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Houston, Texas
Top Contributor
88 reviews 88 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 26, 2013

This hotel is right in the heart of the downtown Reforma area. The room quality was excellent (was upgraded to a suite, which was very nice). Attended a conference there, and the setting was very nice, and easy to attend. The staff was courteous and alert to your needs; a late check-out was not a problem, and they found you... More

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See 4 more reviews by FranknDebbie for Mexico City
MexicoMonica, Manager at Marquis Reforma Hotel, responded to this review
May 28, 2013

Dear Ms. Debbie Thank you again for sharing your experience at Marquis Reforma. I´m glad you got the chance to be upgraded to a Junior Suite and really hope you found it confortable. We always want to make you feel at home so we constantly strive to meet your needs and expectations. As a business traveler your comments are very... More

sao paulo
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2013

I think this hotel is one of the best choices to stay in Mexico City because the rooms are big and conformable the staff is nice, the location is also good,the breakfast is really great there also `lunch food` in the breakfast.The Japanese restaurant inside the hotel is really great,where you can taste a lot of different things... The Wi-fi... More

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MexicoMonica, Manager at Marquis Reforma Hotel, responded to this review
May 28, 2013

Dear Ms. Micaella We really apreciate you taking the time to tell us about your experience at Marquis Reforma. I´m glad you enjoyed our restaurants and that you also had the time to visit our newest Japanese restaurant Nick San. We always want to make you feel at home so we constantly strive to meet your needs and excpectations, Thank... More

Mexico City, Mexico
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 7, 2013

I keep returning to this hotel based in their service, attention to details and they always remember me. Location is ideal, easier to get Anywhere in the city from here. I always arrange private transportation and every time it is perfect, affordable, reliable and secure. I recommend staying here while on business in Mexico City.

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
May 10, 2013

Dear Mr. Ashton We appreciate your comments and your positive recomendations. We hope to welcome you soon in your next visit, always exceding your expectations and needs. Thank your for your preference. Best regards, Angelica Villalobos General Manager More

Cork, Ireland
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 8, 2013

Rooms are very clean and super large.... every room is a real suite! nice options of restaurants on site, from mexican style to japanese food that I love!! gorgeous and good breakfast. kind service.... what can I add. I always book my nights there!

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear Mr. Maurizio Thank you for taking the time to tell us about your visit to the SPA at Marquis Reforma, we will share your experience comments with our staff members. We appreciate your positive feedback and would like to welcome you again soon. Sincerely, Angelica Villalobos General Manager More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2013

I stayed at Marquis Reforma for 8 nights in March 2013, and I must say it was really enjoyable with only a few minor things that I wish were better. Firstly, the hotel is a good hotel in a great place in Zona Rosa (the Pink Zone, not to be confused with any Red Light Districts you might have back... More

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear Mr. Hedges Thank you for taking the time to tell us about your stay at Marquis Reforma. We appreciate both your positive feedback and your concerns. I´m sorry we did not meet your expectations regarding the transportation service and front desk staff. At Marquis Reforma Hotel & Spa, we continuously strive to meet your needs and expectations; therefore your... More

Falls Church, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 14, 2013

When I saw the Lobby I was impressed: elegant, spacious, well decorated, friendly welcome, smiling staff. We stayed for a week so my comments are not applicable to one day only. The room was not very spacious, we had to take turns to pass between the beds to the bathroom, which was very well lit and equipped. The problems started... More

Was this review helpful? Yes 1
See 3 more reviews by GloriaSilvestre for Mexico City
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear. Ms. Silvestre Thank you for taking the time to tell us about your stay at Marquis Reforma Hotel & Spa. We appreciate both your positive feedback and your concerns. I´m sorry we did not meet your expectations regarding technical service and transportation as well. We continuously strive to meet your needs and expectations; therefore your feedback is very important... More

NW Florida
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed Feb 28-6 Mar. Staff was very pleasant, room was nice, breakfast had lots of fresh fruits/variety of juices which I like. The fitness center is very well equipped but it is not opened 24 hours. In the morning the fitness center does not open until 6 AM which made it hard for business travelers like us that had to... More

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See 4 more reviews by Woodsnottraveled for Mexico City
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear Guest Thank you for sharing your comments about your stay at Marquis Reforma and your visit to the SPA, we will share your experience comments with our staff members. We will send your request about opening hours to the SPA so that business travelers can enjoy the Fitness Centre and SPA services early in the morning. We appreciate your... More

Mexico City, Distrito Federal, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013 via mobile

The attention was very good as well as the massage and the facial. As it was my birthday, they brought me a cake to celebrate. I was very delighted. I enjoyed a lot being in the sauna and the jacuzzi as well.

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See 2 more reviews by Lizzie B for Mexico City
MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear Ms. Lizzie Thank you for taking the time to tell us about your visit to the SPA at Marquis Reforma, we will share your experience comments with our staff members. We appreciate your positive feedback and would like to welcome you again soon. Sincerely, Angelica Villalobos General Manager More

canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2013

The Marquis is an average hotel that is doing everything right but I can't say it's excellent or outstanding. Nothing is exceptional, nothing is bad. When you ask for cab, make sure you ask for a city cab. There is a stand around the corner that they will hail by default. These cabs are "bilingual" cabs that you will pay... More

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review
April 15, 2013

Dear. Guest We appreciate your comments regarding your stay at Marquis Reforma. I am sorry that your experience was not excellent or outstanding as hoped. Regarding your comments about the city cabs and transportation service, in Marquis Reforma it is important to let you know that we care much about our guests’ security and comfort and our Concierge department can... More

 
 
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Additional Information about Marquis Reforma Hotel

Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Address: Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Mexico City
#15 Business Hotels in Mexico City
#15 Family Hotels in Mexico City
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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