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All 282 Mexico City hotels

Marquis Reforma Hotel

4.5 of 5 Hotel   |   Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
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84%
Ranked #18 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
FabianaChina Washington DC, District of Columbia
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278 people have reviewed this hotel

Traveler rating
    150
    83
    35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel had availability at a time when the Polanco hotels were at 100 percent capacity. The rate was decent, too. On a cost for value basis the hotel is OK (and just OK). My mediocre review is because I was led to this hotel because of its affiliation with the Leading Hotels of the World and, in that sense,... More

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Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although the hotel is slightly dated, this hotel, part of the Leading Hotels of the World, offers amazing sized rooms that have an adjacent lounge area. They are very clean and the service is very friendly. I have stayed here a few times and would recommend it to both business and leisure travelers. They also have a very good restaurant... More

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Amsterdam, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The amenities are wonderful.spa is on the highest quality level. Food at the restaurants are excellent.(local as well as European) fresh fruit etc.. Rooms are very clean and well taken care. Staff is very polite, friendly and helpful with everything. Highly recommended ! And thank you for hosting largest cultural event in Mexico City-Despertares 2014!!!

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Istanbul, Turkey
Top Contributor
55 reviews 55 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My colleagues and I stayed at this hotel during a business trip to Mexico City. The room was lovely and spacious, the bed very comfortable the the details well-appointed. The facilities were very nice and the location seemed good for such a large, chaotic city. Only two issues were our room was on the spa floor which made it a... More

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest. Thank you for you kind comments, I appreciatte the time you took to review the hotel. Please know that the whole staff at Marquis Reforma Hotel & Spa is eager to have you staying with us again. Angelica Villalobos, General Manager More

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was in Mexico City on business, and was lucky enough to be put up at Marquis. I think the hospitality is Mexico in general is excellent, but the service at the hotel was impeccable. The staff was super friendly and attentive. The rooms were luxurious and comfortable, and the cleaning staff always went above and beyond. I got room... More

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest. I want to thank you for sharing your thoughts about your stay at Marquis Reforma Hotel & Spa, it is always a pleasure for everyone who work here to be able to offer the service you speak so highly of. Offering a great service and personalized attention is a major concern for all of us, and the fact... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

I can only recommend Marquis Reforma hotel. The quality of the service is fantastic,the rooms are perfect and very clean. The gym and the spa are wonderful. I had a fantastic stay,slept really well. The breakfast in the restaurant downstairs is really good,lots of choices and good quality food. I would surely be back. Thank you so much.

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest. I´m pleased to learn that you had such a lovely stay at Marquis Reforma Hotel & Spa, it´s always nice to have positive feedback from our guests, because not only does it motivates us, it reinforces the principles and values under which we operate. I also really appreciate the fact that you took the time to actually recommend... More

The Woodlands, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and service. A good selection of Bars and Restaurants. Rooms are a little small, missing a great chair to relax. Great bathroom, specially the shower. The A/C could not be enough if you like the cooler temperatures. Room service selection is very, very limited (specially for a 5 star hotel!) and quality of food is below standards (which... More

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Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

The location of the hotel, plus the fact that it offers a good service and a quiet environment for me makes it very attractive. Services and food are a little high and the rooms are not made up promptly. Otherwise, thumbs up!

Review collected in partnership with this hotel

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MexicoMonica, General Manager at Marquis Reforma Hotel, responded to this review

Dear Guest: It is always a pleasure to receive feedback from our guests, it is also important because we keep improving our service based on the reviews you kindly provide. I want to thank you for choosing Marquis Reforma Hotel & Spa during your visit to Mexico City, we are all hoping to have you staying with us again in... More

Weston, Florida
Top Contributor
63 reviews 63 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this hotel for business, I arranged the meetings with local partners to be in this hotel and spent 2 full days working there. The service was great, lunch and breakfast extremely good I guess it helped that I love Mexican food. My room was great, I had a very comfortable stay. Now every time I go back to... More

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MexicoMonica, Gerente at Marquis Reforma Hotel, responded to this review

Dear Mr. Francisco. We are very happy that you had such a remarkable experience at Marquis Reforma Hotel & Spa and that you shared it with us, since positive feedback always helps us reassure the standards of quality under which the staff works. We sincerely hope to have you with us again soon, and we´ll make sure that if anything,... More

London
Top Contributor
88 reviews 88 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location, friendly, good value but not that much to get excited about, no real x-factor, feels more like a 4* actually. The lobby feels a bit dated, the rooms are fairly comfy but the bathroom was tiny, the service in the restaurant was good but wasn't an amazing meal. Don't get me wrong, there's nothing wrong with this hotel,... More

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MexicoMonica, Manager at Marquis Reforma Hotel, responded to this review

Dear. Mr. Nicki Thank you for taking the time to tell us about your stay at Marquis Reforma Hotel & Spa. Your feedback is very important to us, and we will work to improve the points you mentioned, we hope that you will give us the opportunity to serve you in the future. Angelica Villalobos More

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Additional Information about Marquis Reforma Hotel

Address: Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marquis Reforma Hotel 4.5*
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Mexico City #10 Luxury Hotel in Mexico City #14 Business Hotel in Mexico City #18 Romantic Hotel in Mexico City #35 Family Hotel in Mexico City
Hotel Class
Number of rooms
209

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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