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Marquis Reforma Hotel

Certificate of Excellence
Paseo de la Reforma 465 | Col. Cuauhtémoc, Mexico City 06500, Mexico
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Marquis Reforma Hotel
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Marquis Reforma Hotel
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518 reviews from our community

Traveler rating
    277
    166
    59
    12
    4
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45
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308
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barbados
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Visited in March.Hotel has some lovely features however had challenges with some arrangements relative to my booking. This took some time to fix and although i was able to resolve my issue my colleague still had a problem proving he had paid for the stay in advance. Despite the fact that our payments were made together. Hotel has potential too... More 

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Cheney, Washington
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is ideally located in the Paseo de la Reforma avenue. It is within a short ride of downtown and it is also very close to a nice area of the city. The anthropology museum is also nearby and there is also a zoo about 10 min away. The hotel is very nice and the staff is very attentive... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed three nights at the Marquis Refoma. Clean, well maintained, and very attentive staff. My bell hop, Giovanni, was coutreous and friendly, even giving me a tour of my room and the amenities. The hotel is a perfect balance of comfort, luxury, and affordabilty. And great concierge service.

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zurich
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very goog hotel I found which is centrally located and the staff are one of their assets. Very professional, friendly and very helpful with all your request. The hotel has very good amenities. the only minus point is that internet is not included and nowadays this is a must have in every hotel especially if they belong... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Marquis for 6 days on a business trip recently, and as I have experienced in the past, the staff is friendly and helpful. There were absolutely no issues at all during my stay. Giovanni Torres was outstanding, helping me book drivers days in advance and making certain that the car was ready and had the route... More 

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Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel provided me a very convenient stay in Mexico City. The room was very spacious and everything I needed was there. All staff members were very helpful and kind! I only had breakfast but it was very good. Even the coffee machine in the room was absolutely amazing.

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MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest, We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience. I am glad to know that you enjoyed our hotel, our beautiful and renovated rooms We continuously strive to meet your needs and expectations; therefore your... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed at Marquis for 3 days in a business trip. Great location and amazing service. Stayed at the standard room which is quite comfortable - could be a bit bigger. Very nicely decorated with details that make your stay charming and very enjoyable: L'Occitane amenities, nightly chocolate bar, Nespresso coffeemaker and a big bathroom. Breakfast at Los Canarios is... More 

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MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest: Thank you very much for your feedback; it's always a pleasure to know that all staff provides optimal service quality to our guests. Regarding the situation with the internet, I´ll be happy to offer you a special rate that includes the Internet. I hope to be honored with your presence in the future, and that Marquis Reforma Hotel... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading lots of reviews, I drove down here and was very impressed from hola. Each person at front desk to all restaurants were just the best. The standard room is great, but wish it had a microwave to heat water for my oatmeal! and free WiFi. Weight room is better than most, but no spin bike. Bed is firm... More 

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MexicoMonica, Rooms Divison Manager at Marquis Reforma Hotel, responded to this review

Dear Ms. Laurie We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience, we are very glad to hear that you enjoyed your stay. We are looking forward to have you as our guests in the near future.... More 

Utrecht, The Netherlands
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for a business meeting. When I first entered the hotel, I was a bit blinded by the marble flooring and the mirrored walls. The decor is not really my style and a bit outdated, but when you look through this, you will find a well-equipped hotel with very friendly and professional staff. The rooms are... More 

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MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Ms. Karen Thank you for taking the time to comment about your last stay with us. We are very glad to hear that you enjoyed your stay with us. I´m glad to know that you liked our restaurants and that you also had the time to visit our newest Japanese restaurant Nick San and our SPA. We are looking... More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved everything about this hotel: staff, location, restaurant. People working in this hotel are class service: starting from reception to gym and spa. This is called great service. High class! Thanks!

Was this review helpful? Yes
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel, responded to this review

Dear Guest We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience, we are very glad to hear that you enjoyed your stay. We are looking forward to have you as our guests in the near future. Best... More 

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