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Hyatt Regency Mexico City

4.0 of 5 Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
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Hyatt Regency Mexico City
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Hyatt Regency Mexico City
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hyatt Regency when we went for a family reunion. The hotel has impeccable facilities as well as guest rooms. Costumer service is excellent. The only thing missing is a convenience/gift shop within the hotel so guests don't need to leave the facilities to get a souvenir or aspirin. The food at their bakery and restaurants was... More 

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Sao Paulo, SP
Top Contributor
55 reviews 55 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the quality of service to the location of the hotel everything was perfect during the 1 week stay for a business trip. Staff is really kind and helpful. And all the restaurants have amazing food. They were remodeling tbe spa so did not have a chance to check the fitness center.

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Montevideo, Montevideo, Uruguay
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As always, an excellent service from Hyatt. It is in a very good location, next to Reforma Avenue and a few minutes walking to President Masarik street where you would find tons of stores and restaurants. My only complain is that for the breakfast waiters can take long time to serve you. Also, it might be a bit expensive, but... More 

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Senior Contributor
33 reviews 33 reviews
32 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay at the Hyatt Regency in Mexico City. Nicely located in a safe and welcoming neighborhood. Check-in was friendly and efficient. Rooms are appropriately furnished and quiet, although a bit on the smaller side - no smell of smoke or any other strange odors. Very comfortable beds. Good breakfast with yummy tomatillo sauce (pls. ask the concierge desk... More 

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Plainfield, Illinois
Top Contributor
83 reviews 83 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel with a business group of about 12, checking in 2 Nov and checking out 5 Nov. My room was on a high floor overlooking the city and nearby park. Very clean and quiet room. The atrium lobby is quite impressive with its large restaurant and bar located there. On my first night there, I arrived... More 

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Southwest Montana
Top Contributor
100 reviews 100 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An intense business trip was made comfortable by staff members, even when it was full to capacity. Appreciated professionalism from check in to extremely early morning departure. Restaurant with only small bar space was expertly attended morning and night. For once, there were plenty of attentive staff at a very large business hotel. A return visit is warranted.

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful renovation of the old Nikko hotel. As a frequent business traveler I have to say that I felt like this place was designed by someone who had stayed in hundreds of hotels, took notes on everything they wished for, and then managed to get them incorporated here. The rooms are a delight, just the right amount of automation to... More 

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Hamburg
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Have been in the Hotel end November till beginning December. From arriving at the airport till check out I just had positive experiences. Take a room on the higher floors, I stayed in 38th and had an excellent view. Breakfast is superb - in the lobby and in the lounge. The area is totally save, you can walk around night... More 

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Chicago, Illinois
Top Contributor
77 reviews 77 reviews
73 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was just in and out in one night, did not use the gym or restaurants. PROS: - This is a category 4 hotel (it feels like a higher category) so I could use it for my one free night that I get with my Hyatt credit card each year. Considering that the annual fee is only $75 the free... More 

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Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went to this Hotel for a week when working in Mexico City. The service is excellent, very fast check in and check out! Excellent concierge service! In the various restaurant options the service is also awesome! Breakfast is a fantastic experience with many different options of fruits, juices, teas, your option of eggs, fantastic cheeses and breads! Bedrooms are... More 

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Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Mexico City 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#7 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#23 Family Hotel in Mexico City

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