We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mexico City Maria Isabel Hotel

Hotel website
Hotel deals
Paseo de la Reforma 325, Col. Cuauhtemoc | Distrito Federal, Mexico City 06500, Mexico
Special Offer
Best Rate Guaranteed
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
What travelers say:
Very good
(5)
Sheraton Mexico City Maria Isabel Hotel
Professional photos View all
Browse nearby
Sheraton Mexico City Maria Isabel Hotel
Write a Review

791 reviews from our community

Traveler rating
    215
    301
    179
    70
    26
See reviews for
84
109
75
421
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (791)
  • Mar-May only
    (207)
  • Jun-Aug only
    (208)
  • Sep-Nov only
    (201)
  • Dec-Feb only
    (175)
All months
Budapest
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Excellent location in the downtown of Mexico City. Rooms OK, work on some floors ongoing (renovation) as informed, Staff very helpful, ready to serve you. Excelent internet connection compared to some other hitels in Mexico city that I've been in. When checking in , I was informed that during the day some renovation work is performed on floor above me.... More 

Was this review helpful? Yes
houston
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Sheraton for 4 nights with my husband and 2 young kids. We loved the location. It is next to U.S. Embassy with restaurants, a Sanborns (awesome restaurant and small dept store), and a Starbucks near by. The hotel is nice and our room was roomy and looked updated. I had made one reservation for 2 rooms in... More 

Was this review helpful? Yes
Johannesburg, South Africa
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very well in the financial district right next to the US embassy, so very secure. Located on Reforma, makes getting around very easy by bus. The hotel is old and in need of a renovation. Was there for a conference and the food served throughout the conference was not good. when in need of decent coffee, head... More 

Was this review helpful? Yes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thank you for taking the time for sharing with us your experience at Sheraton Mexico City Maria Isabel Hotel, your comments means alot for us and I am going to share with the indicate area. Thank you for helping us to be better, More 

Pompano Beach, Florida
Top Contributor
70 reviews 70 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The reviews from previous travelers in Trip Advisor made a HUGE difference in having an enjoyable and satisfying stay at Sheraton Maria Isabel. To all of them our sincere thank you! Our original reservation was a regular room with breakfast. We were not aware that there were remodeled and not remodeled rooms in the hotel. After inquiring at the hotel,... More 

Was this review helpful? Yes 1
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Karen: We really appreciate from you taking the time to review our hotel and evaluate your stay at Sheraton Mexico City Maria Isabel Hotel. It was a pleasure to make you feel like home, and we hope to host you in your next stop to the city. We also would like to invite you to follow us in Twitter... More 

San Jose, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is located in Reforma by the Angel of Independence. Note the Angel of Independence is the place where Mexicans gather for all celebrations, concerts, etc. We got to Mexico Saturday night at around 7:00 PM and Reforma was completely closed due to a concert, which means no way for us to get to the hotel until 11:30 PM. Please... More 

Was this review helpful? Yes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thank you so much for taking the time to review our hotel and how was your staying with us. I am going to share you comments with the indicated deparments so on we can improve our service. As you said that saturday the City Administration organized a free concert and that why the streets were closed. We would... More 

London, United Kingdom
Top Contributor
60 reviews 60 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in an excellent central location and was perfectly fine for a short business stay. It is looking a bit 'tired' in places. The bathroom could do with a bit of sprucing up, for example. Overall, though, I would certainly stay here again. It felt safe and comfortable and the staff were friendly and helpful.

Was this review helpful? Yes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Tin: Thank you so much for taking the time to review our hotel, also we would like to Thanks your preference for Sheraton Mexico City Maria Isabel Hotel. Hope to host you in your next visit to the city More 

New York City, New York
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The view can't be beat at least for half of the hotel- of the Angel of Independence. Rooms are bigger on that side. Even on the other side though you've got a sweet setup- nice king size beds, iHome docking audio system for iPhone, cable, and pretty sweet bathrooms and tub. Consistent hot water and pressure. The buffet in the... More 

Was this review helpful? Yes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest: Thank you so much for taking the time to review our hotel. Will be a pleasure to host you in your next stop to the city. Cordially, More 

Buenos Aires, Argentina
Top Contributor
61 reviews 61 reviews
42 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

it's on Reforma Av. one of the best places in Mexico DF. Rooms are average, breackfast included in the room fee is very good. Gim is very good, also have two tennis courts free for people staying at the hotel. The restaurant at the hotel are fine, particularly the Italian one, with very good food and options. if you stay... More 

Was this review helpful? Yes
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Agilito: Is a pleasure to read that you have enjoy your stay at Sheraton Mexico City Maria Isabel Hotel. Thank you for taking the time to review our hotel. We would like to invite you to follow us in Twitter and Facebook to get all the news of our hotel Hope to host you in your next stop to... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

great location on the reforma. Rooms are very spacious. Staff is helpful. We had a suite which came with breakfast which I highly recommend. Near the park and museums. Love this hotel. You won't go wrong staying here.

Was this review helpful? Yes 1
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest, Thank you so much for review our hotel, that you have had a good stay is meaningful for us. Hope to host you in your next stop to the city More 

Bridgetown, Barbados
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last week during a business trip to Mexico City. It was my first trip there so I really was not sure what to expect, while my overall impressions of the city has nothing to do with the hotel (it was great to me would definitely return) I think my very comfortable stay at this hotel... More 

Was this review helpful? Yes 1
Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Carnicherry: Than you for your preference for Sheraton Mexico City Maria Isabel Hotel, also thank you so much for taking the time to review our hotel for the rest of the travelers. Will be a pleasure to host you in your next stop to the city More 

Questions? Get answers from hotel staff and past guests. Ask a question

299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (294)
Viewed
Hotel & grounds (59)
Viewed
View from room (20)
Viewed
Bathroom (31)
Viewed
Room/suite (81)
Viewed
Dining (18)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (3)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question