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All 282 Mexico City hotels

Sheraton Maria Isabel Hotel and Towers

4.0 of 5 Hotel   |   Paseo de la Reforma 325, Col. Cuauhtemoc | Distrito Federal, Mexico City 06500, Mexico
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66%
Ranked #57 of 282 hotels in Mexico City
A recent review
3 of 5 stars reviewed 5 days ago
kacab1234
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646 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Sheraton MEX -Positive Nothing I can think of -Negative Outworn rooms Wifi speed in guest room: 4,8 -5,1 Mbps download speed (depending on the time of day) Location at the Monumento de Independencia – but a 10-15 minute walk to the next metro station Buffet breakfast – not much change – gets boring after a few days – hot dishes... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear kacab1234 Guest: Thank you for sharing us your recent experience at the Sheraton Maria Isabel. We regret we did not meet your expecatations. We are addressing your feedback to our Food & Beverage Director, who will take into account your suggestions. We look forward to having the pleasure of welcoming you again soon. Cordially, More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

this is a really great hotel! great location to go off siteseeing! room very comfy, staff all extremely helpful and friendly, breakfast buffet is very good, something for everyone and the gym is well equiped for a good workout! i highly recommend this hotel!

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DianaVerdin, VIP & Club Service Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Thank very much Sam M for your great review. We are happy to know that you met your expectations. We look forward to having the pleasure of welcoming you in a near future. Cordially, More

San Francisco, California
Contributor
18 reviews 18 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a fantastic location if you are in mexico for a Business or Family trip… close to everything.. Financial District, Museums, Zocalo, etc.. There are hundreds of dining options and a not so great area with noisy bars, which you can easily avoid… The rooms need a lot of work.. dated and a but rundown… they have... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear tropicorneta Guest: Thank you for your preference. We are glad to inform you that we are working on important works that will allow us to meet your expectations. Hoping the opportunity of welcoming you again soon. Cordially, More

Monterrey
Top Contributor
126 reviews 126 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from Mexico City and enjoyed our three nights in this hotel. As we registered we where given an upgrade and a splendid view to the Angel de la Independencia. My kids enjoyed the view. There are so many things around. Rooms are clean, food is great, service is helpful and you can walk on Reforma avenue... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

DearZazyl Guest: We appreciate for choosing the Sheraton Maria Isabel to spend your family holidays. We are glad to read that you enjoyed of a memorable stay. We hope the opportunity of welcoming you again soon. Cordially, More

Athens, Greece
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend three nights at this 5 star hotel located at a very central and safe place of mexico city. Even if mexico city is not recommended for honeymooners the hotel is very nice. The breakfast buffet it was very rich and delicious! The room we stayed at the central building it was big with a very comfortable king size... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear ifytan Guest: Thank you very much for choosing us to spend such a memorable moment in your life. We hope to have the pleasure to welcoming you in a near future. Congratulations! More

Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled with the family for my parent's 30th wedding anniversary. As I was doing my research, I thought it was a bit pricey, but then realized that it was definitely worth it. We reserved a junior suite that included butler service (that we didn't take advantage of), free breakfast and complimentary wi-fi. If you get the chance to get this... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear ocervante Guest: We appreciate your sharing us your recent experience at the Sheraton Maria Isabel, and for choosing us during your parent's wedding anniversary. We are glad to read that you and your family enjoyed your visit to Mexico City. Your feedback is being shared with the areas involved, so our Associates can be recognized for their work. We... More

Houston, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best location for a hotel that you can get in Mexico City as this is just across the street from the Angel de la Independencia monument on Reforma Avenue. The rooms are well maintained and it has the convenience of several stores in the ground floor.

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear Fiero9 Guest: Thank you for taking the time to share your recent experience at the Sheraton Maria Isabel. We hope that during your next visit to Mexico City, you give us a chance to welcome you again. Warm regards, More

Markham, Canada
Top Contributor
72 reviews 72 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is on Reforma right across from the bar/restaurant streets in Zona Rosa. There are plenty of dining options across the road - I also had breakfast at the Sanborns restaurant around the corner from the hotel. Walking to Torre Mayor is about 15 minutes. The hotel is well appointed, clean and has comfy beds and pillows. The only... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear naeemsiddiqi Guest: Thank you for your preference and for sharing your recent experienced at the Sheraton Maria Isabel. We are glad to inform you that we are working on an important project that will allow us to meet your expectations. We look forward to the opportunity of welcoming you again soon. Cordially, More

Veracruz, Mexico
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A few years back I heard Sheraton completed an update in their hotels spending a fortune. I guess this property was one of the forgotten ones. The hotel goes back to the 1960's and even though I have been told that the rooms were renovated 10 years ago, they still look they have not been touched since the 80's. You... More

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DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear MrCafeina Guest: We appreciate your sharing us your recent experience at the Sheraton Maria Isabel and offer you our sincere apologies for not meeting your expecations. We are working on an important project that will allow us to offer memorable experiences to our guests. We are glad to inform you that our Sheraton Fitness is open to all our... More

Seattle, Washington
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I used this hotel for a quick stay to attend my cousins wedding. It was at a great location and easy to get to a lot of the historic sites. The hotel staff was courteous and attentive to our requests. The room noise level was quiet.

Was this review helpful? Yes
DianaVerdin, VIP & Club Services Leader at Sheraton Maria Isabel Hotel and Towers, responded to this review

Dear jperez2002 Guest: Thank you for sharing your recent experience at the Sheraton Maria Isabel, and for choosing us to spend your days with us. We look forward to having the pleasure to have you as our guest in a near future. Cordially, More

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Additional Information about Sheraton Maria Isabel Hotel and Towers

Address: Paseo de la Reforma 325, Col. Cuauhtemoc | Distrito Federal, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Maria Isabel Hotel and Towers 4*
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Also Known As:
Sheraton Maria Isabel Hotel And Towers Mexico City
Sheraton Mexico City
Mexico City Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Luxury Hotel in Mexico City #25 Family Hotel in Mexico City #31 Romantic Hotel in Mexico City #52 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Strategically located on Mexico Citu's main avenue - Paseo de la Reforma- across from the famous Angel of Independence, 30 minutes from Benito Juarez International Airport and in the heart of the most important financial and shopping centers in the city. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. 755 rooms, including 67 suites and 5 penthouses suites. All rooms features Sweet Sleeper Beds and Wireless Internet Access. The luxurious Towers Sections features private butler, exclusive registration, and VIP amenities. ... more   less 
Number of rooms
755

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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