I stayed in this hotel for 31-days, and this was the worst I had in my 20-years plus of world traveling, considering is a Sheraton. The service is well below 3rd class quality, the personnel were a little inept, and the security and safety were below the standards. This review is based on the fact that this is a Sheraton,... more

I was working at the U.S. Embassy for the week and this hotel was right next door. Since I booked at last minute, I had to get a "Smoking" Room; however, I could not smell any hint of smoke, so that was good. In the hallway I could, but the smell did not permiate into the room. I had free... more

Pretty good hotel with good services and bedrooms. Has a good gym and pool as well. Has three restaurants with good service and food. The concierge is right in front of the registration desk and has plenty of tips and useful info for those who don't know Mexico City well. more

My sister and I stayed at Sheraton Maria Isabel for the first time. This was a nice upgrade from the Calinda Hotel in the Zona Rosa, but that's another review. The rooms were clean and quiet, and I smelled no smoke whatsover in our smoke-free room. My only complaint was the bedspread was unusally thick and heavy. It was a... more

We stayed at the Sheraton Maria Isabel in the Plaza De Reforma over Thanksgiving. The location is about 3 miles from the downtown sites. I would have preferred to stay at the downtown Sheraton, simply for the location. However this hotel was very nice and comfortable rooms. more

Well it was during the World Dog Show that I stayed. There were hundreds of howling urinating dogs in the place. When I complained, the manager told me it was my tough luck. The food they served was cold. The bar is dated. The barman had never heard of a cappaccino. We switched to the other Sheraton in town after... more

The staff were very friendly and helpful. The bed was very comfortable. The lobby area pleasant, and free internet area in a bar was a great plus. more

I got a great deal from Hotwire (100 USD). This hotel is very nice really, fully renovated, centrally located, friendly staff, nice rooms with modern furniture (bathroom a little dated though), cable TV, etc. People in other reviews complain about pricey food and services. They complain for things like a 270 (25 USD) steak in the hotel restaurant. GOD!!! Those... more

Generally speaking, the Maria Isabel is a perfectly acceptable choice, and manages to maintain a standard which one would expect from a Sheraton property, with one or two exceptions. The location is very handy for those staying in Mexico City on business, or wishing to experience the dlights of Zona Rosa, which is just across the road. It's also a... more